...Keeping Conversation Flowing Some conversations refuse to flow. Often, this is a result of a clash of the conversational styles of the two people involved. One may be all enthusiasm and sympathy; the other may be quiter and more private. As a result, the other backs off. Another problem is when someone is not interested enough in the other person. A. Improving Your Style Good conversation requires diplomacy and tact. It is give and take. Avoid the following conversation killers: 1. Talking too much. 2. Talking too little. 3. Interrupting. 4. Too much personal disclosure. 5. Going into too much detail. 6. Constantly bringing the conversation back to you. The conversation of most people is all "I", "myself" and "me". Don't fall into this trap. 7. Trying to be funny all the time. 8. Imitating the other person's accent. 9. Being too critical. Being Too Critical Some people are hopeless perfectionists. The standards they demand of life are impossibly high. As a result, most things fall short of their standard and friends stay away from them. Little can be gained from being critical unless: 1. You are criticizing something that can actually be changed. 2. You offer an alternative to the thing you are criticizing. 3. You are specific and clear about what you are criticizing and why. 4. You let others know that what you are saying is only your opinion. 5. You balance your criticism with...
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...sibilance conveys the awkward silences they share when she asked him how dark he was. It took her few moments to regain herself, he feels ashamed of his skin colour now because of the silence which he shouldn’t. 4. I’m not sure what the paragraph was trying to say 5. Soyinka uses imagery to explain to the landlady that he isn’t completely black “palm of my hands, soles of my feet, peroxide blond”. He is now trying desperately to get this flat, this also shows how hard working he is and how long he has worked if the pigment in his hands are now fading to a lighter tone. 6. The poet has started to realise that he has probably gone too far “one moment madam!” the madam shows respect and social standing to show who the dominant one in the conversation is. The exclamation point conveys his desperation for the flat since has probably been through this process many...
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...Judge (2011), “There are two main forms of communication channels; oral communication and written communication.” Within the two forms of communication channels there are 10 different types; formal reports, memos and letters, prerecorded speeches, electronic mail, online discussion groups, voicemail, live speeches, telephone conversations, video conferences, and face to face conversations. Within the following three different scenarios, I will discuss which type of communication channel works best for each and provide a defense to each of the choses. Scenario #1 ‘The character is a marketing manager for a new beverage that has done remarkable well in the United States after its introduction, especially in sports arenas such as football and basketball. The vice president of operations charged you and your team to develop a strategy for entering this new beverage into the global market. You need to take this task back to your team, provide them with the product details, and get them started as quickly as possible because they only have one week to develop a strategy.’ The best communication channel available to interact with the team would be face-to-face conversations. I say this because the team has only one week to develop a presentable strategy. With that being said, this team is on a short deadline and with little time available to them, meeting face-to-face would be more beneficial to the development of this strategy. If another form of communication channel is used, such...
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...Communication- Oral communication is the process of verbally transmitting information and ideas from one individual or group to another. Oral communication can be either formal or informal. Examples of informal oral communication include face-to-face conversations, telephone conversations, or discussions that take place at business meetings. More formal types of oral communication include presentations at business meetings, classroom lectures, or a commencement speech given at a graduation ceremony. b. Speech- The expression of or the ability to express thoughts and feelings by articulate sounds. A formal address or discourse delivered to an audience. c. Language- Is the human capacity for acquiring and using complex systems of communication, and a language is any specific example of such a system. The scientific study of language is called linguistics. 2. What re the mechanics of speaking. Explain each mechanics. d. Eye Contact- The act of looking directly into another’s eyes…a meeting of the eyes of two persons, regarded as a meaningful nonverbal form of communication. Eye contact during a conversation is vital. It shows attentiveness and interest in what is being said. Eye contact is similar to a conversation; it goes back and forth between those individuals who are engaged in a discussion, dialogue, or chat. But remember, just as maintaining eye contact is important, be sure not to stare! It can be easy to get caught up in a story that is being told, waiting...
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...CONVERSATIONAL STYLES ON ONLINE FORUM DISCUSSIONS Eric Perdigones CED-02-501A RIZAL TECHNOLOGICAL UNIVERSITY Overtime people have learned to develop many ways of making life easier and more convenient. One of the most common technological innovations that we have today is the internet which is being used by many Filipinos. It has typically improved the lives of the ones using it. The internet is a primary resource for people who do not have the convenience of going into a library for immediate references. With just a click of a button, someone can find most basic information that they will need: whether it could be for school, for their job or even just for their hobbies. It has also been a medium for big social interactions which continuously expands until today. This study will focus on a kind of Interaction that occurs within the “The English Grammar and Usage Tutorial Thread” under the academe sub topic of the Education Forum for the “Pinoy Exchange” website. STATEMENT OF THE PROBLEM The main question that this study examines is HOW DO PEOPLE COMMUNICATE IN ORDER TO AVOID POTENTIAL PROBLEMS IN UNDERSTANDING IN AN ONLINE FORUM DISCUSSION? The following specific problems and issues are addressed in this study: 1. What is the nature of an online forum discussion? 2. How do problems in understanding surface in the language of Philippine Online Forums? 3. What are the reasons why people should participate in an Online Forum? REVIEW OF LITERATURE ...
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...coming from almost every room in the hall.... Every day since I've been here, I hear the same tunes: . . . the sound of the very trendy AOL Instant Messenger service (Keys 4). According to a survey that I conducted among students at Bowling Green State University, 30 out of 46 respondents said that they spent as much or more time on conversations through Instant Messenger as through e-mail and/or phone. Twenty-one of these respondents reported that they typically spend more than an hour per day using Instant Messenger. (Survey). In a certain sense this is to be expected. Throughout history, old forms of communication have continually been replaced by new ones. Face-to-face conversations were the only way to communicate before the written word. Communication then advanced from letters to telephone conversations, to e-mail, and now on to Instant Messenger. There are many reasons for accepting this new form of communication. It is more convenient, it is popular, and it allows people to control the conversation and project any image they wish. However, the main reason that Instant Messenger is so widely used is that it is conducive to the kind of conversation that people in our culture today have grown to expect and enjoy. ------------------------------------------------- One of the most commonly accepted reasons for the widespread use of Instant Messenger is its...
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...pages 106&107 Questions 1-4 05 August 2012 Chapter 4, pages 106&107 Questions 1-4 Question One: Communication in business is important for all parts to function efficiently and effectively. For a company like the Ball Aerospace Corp. having a small margin for error on a project can be intimidating and can produce stark debates on what way is the “right way” to do something. The importance of a cohesive team for any project should be a main objective, along with getting the specifications of a spacecraft. Because, if the team isn’t working as one with the same goal/mindset then there will be dissension among the group, and that’s bad for the project. Question Two: The difference between interpersonal skills, and telephone etiquette is simply a matter of being in the same room as someone. While interacting in a face-to-face meeting like in a boardroom, a person is focused on the speaker, making eye contact, and actively engaged in what is happening. If on a conference call, often the listener is doing something else like returning e-mails or catching up on other work while the phone is on mute. The listener can be potentially reacting silently with facial gestures or hand movements in disagreement of what is being talked about. In a modern world where etiquette and respect is so abundant in the workplace working with people, the realm of behind closed doors is still a factor in how people really feel. Meeting in person is a chance to engage and share ideas...
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...Relationship Advice Linda Teasdale COM 200 Dr. Gardner August 21, 2011 Relationship Advice Dear Cindy and John, It would be my pleasure to give the two of you advice on your relationship. As you are well aware, I am currently taking a course on interpersonal communications. The areas of advice that I will be covering are: 1) managing interpersonal conflicts, 2) perceptions, emotions, and nonverbal expressions, 3) active, critical, and empathic listening, 4) barriers too effective interpersonal interactions, and 5) words have the power to create and affect attitudes, behavior, and perception. Some of the features needed to sustain a lasting bond include empathy, trust, and intimacy (Sole, 2011). Without proper interpersonal communications a relationship will suffer and ultimately end up dissolving. Interpersonal communications is critically important to the survival of any relationship. Managing Interpersonal Conflicts Even in the best of relationships there is conflict. Conflict does not have to get ugly and having conflict does not mean that your relationship is going to fail. Conflict is normal, unresolved conflict is what can dissolve relationships. Unresolved conflict can even lead to violence at times. In order for individuals to manage their interpersonal conflicts, they must know how to properly communicate with each other. Cindy and John, a technique that the two of you can use to try and manage your interpersonal conflict is time out. Time...
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...process of expressing ideas and feelings or of giving peoples information. The successful communication include, basic four skills such as Listing, speaking Reading and writing. 2. As officers in security forces and police department, it is necessary to enhance abovementioned communication skills for betterment of our self and others. From the above mentioned skills conversation skills is important to work in any environment. There for learning of conversation skills very important as we communicate with each verbally and non-verbally. CONVERSATION 3. Conversation is the essence of interpersonal communication. In many scholarly views they are equivalent and among no scholars the words conversation and interpersonal communication often men the same thing. Conversation occurs when two or three people exchange messages, weather face to face, over the telephone, through apartment walls, or on internet. STAGES OF CONVERSATION PROCESS 4. There are five stages of conversation process Opening Feedback Feed...
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...CHAPTER ONE CONVERSATION 1. Conversation is the essence of interpersonal communication. In many scholarly views they are equivalent and among no scholars the words conversation and interpersonal communication often men the same thing. Conversation occurs when two or three people exchange messages , weather face to face ,over the telephone, through apartment walls, or on internet. STAGES OF CONVERSATION PROCESS 2. There are five stages of conversation process Opening Feedback Feed forward Opening Closing 3. The opening. The first step is to open the conversation, usually with some kind of greeting. Greetings can be verbal or nonverbal and are usually both. Verbal greetings include, for example, verbal salutes ("Hi," "Hello"), initiation of the topic (The reason I called ") making reference to the other ("Hey, Joe, what's up?"), and personal inquiries ("What’s new?" " How are you doing?") Openings are also generally consistent in tone with the main part of the conversation, a cheery "How ya doing today, big guy?" is not normally followed by news of a family death. In opening a conversation, consider two general guidelines. Fist, be positive. Lead off with something positive rather than something negative. Say, for example, "I really enjoy coming here" instead of "Don't you just hate this place?" Second, don't be too...
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...Thanks for participating in our study to learn “what America talks about!” The purpose of this diary is to help you remember the conversations you had throughout day. Please feel free to record conversation details next to the corresponding topic below or record information on a separate sheet of paper. Please include face-to-face conversations as well as phone calls, emails, letters, blogs, online chats, instant messages, or any other communications. If a conversation falls into several topic areas, please record the conversation next to each topic that applies. Please try not to change your normal conversation pattern just because you are participating in this study. It doesn’t matter how many or how few conversations you have in these topic areas. Tomorrow you will receive an invitation to an online survey to collect this information. General topics | How many conversations by topic | List all companies or brands** mentioned by name | Automotive: Cars, trucks, auto parts, repair, services such as road-side assistance, navigation, etc. | | | Financial Services: Savings/investments, banking, credit cards, insurance of all kinds, money transfer, real estate, etc. | | | Health & Healthcare: Illnesses, drugs/pharmaceuticals, doctors, hospitals, treatments, diets, supplements, vision care/eye wear, etc. | | | Food & Dining: Packaged, fresh & frozen food, snacks, candy, gum, recipes, supermarkets, meal preparation, restaurants, restaurant chains...
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...employees complained to HR because her schedule was changed by Wendy to accommodate the needs of the department, her argument was that the previous supervisors were able to give her a set schedule and keep with the needs of the department. The employee also states that maybe Wendy did not know how to do her job. Wendy was met with quite the dilemma, so the first thing she did was seek the assistance of her Manager, she discussed the situation with him and was able to practice her conversation that she would have to have with this employee on him. Wendy called the employee into her office and explained to her the reasons for the schedule change, she offered no excuse for the way previous Supervisors did their schedules, and she remained calm even though the employee was irate and threatening to terminate her own employment unless she can get her old schedule. At the end of the conversation the employee understood the need for the change, however not happy about it. Two weeks following the conversation the employee had begun an active search...
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...Leadership Is a Conversation by Boris Groysberg and Michael Slind The command-and-control approach to management has in recent years become less and less viable. Globalization, new technologies, and changes in how companies create value and interact with customers have sharply reduced the efficacy of a purely directive, top-down model of leadership. What will take the place of that model? Part of the answer lies in how leaders manage communication within their organizations—that is, how they handle the flow of information to, from, and among their employees. Traditional corporate communication must give way to a process that is more dynamic and more sophisticated. Most important, that process must be conversational. We arrived at that conclusion while conducting a recent research project that focused on the state of organizational communication in the 21st century. Over more than two years we interviewed professional communicators as well as top leaders at a variety of organizations—large and small, blue chip and start-up, for-profit and nonprofit, U.S. and international. To date we have spoken with nearly 150 people at more than 100 companies. Both implicitly and explicitly, participants in our research mentioned their efforts to “have a conversation” with their people or their ambition to “advance the conversation” within their companies. Building upon the insights and examples gleaned from this research, we have developed a model of leadership that we call “organizational...
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...interactive website leading to discussion forums and chat rooms, where the action really takes place. Call it a behind the scenes look at Tribes. Teams are put together, players are taught and assisted, and even more so, long-lasting friendships are made. I studied the discussion forums of Tribalwar.com and continually entered the Tribal war chat room hosted by the server irc.dynamix.com for a period of two weeks. I found an online community full of life constantly being infested with anything from small talk to serious gaming talk. In the article “Log on and Shoot,” Katie Hafner discusses online gaming becoming a sort of addiction. She claims it is turning into a “virtual party” and that oftentimes the game becomes the underdog when conversation takes over (Hafner 75). And this, Hafner says, is the kind of stuff that gaming networks want. They want to have the it takes to create an online type of community for gamers in order to keep their clients and players devoted (Hafner 75). T ribalwar.com states that the “Most users ever online was 212 on 09-23-2002 at 04:20 AM” (tribalwar.com). Take note of the time. With that many people actively using tribalwar.com in the early hours of the AM, it is only plausible that every time I read the discussion forums there were never less than 150 members and guests currently active. Every post had responses. MIRC is the program in which the Tribes...
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...Build Trust- *Acknowledge feelings-emotional response* -Never pretend they don’t show -If you ignore your own or the other parties emotional response to that of another you damage trust between both. -Accept Criticism- Constructive criticism is key between both parties. -Evaluate its merit -Choose to *ignore it, follow it or take issue with it -Acknowledgement- *Difficult Conversations* -Require Trust- -constructive criticism -Safety – view as threat (communication not working, must revise approach) -respect -Acknowledgement -Requires Mutual Interest- -Common ground -Win-Win -Relate to other party(s) of the conversation (stay open-minded) *Exchange of information by 2 or more parties through a medium of transmittal such as writing, speaking, or signing. -pay attention to other party -If other party is withdrawing or starts to verbally attack you, communication is not effective at the moment you may need to revise approach… -Thinking of how you would feel in the same situation…Listen to how they feel and watch them. Ask yourself if they are withdrawing from the conversation revise the approach before it gets that far. -Trust – Sense of safe space -Communication- - 3 types of communication- Verbal – expressed in spoken or written language Non-Verbal – does not rely on the written or spoken word. *Virtual- Synchronous – takes place in real time simultaneous...
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