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Terminology and Communication

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Submitted By cordonland
Words 1132
Pages 5
Communication and Technology
Tara Green
CJA/304
March 16, 2015
Kellye Branson

Communication plays a vital role in the day to day job functions as a police officer; therefore officers must possess good communication skills in order to communicate effectively. Officers also use many technological devices in order to communicate information in a timely manner. Combined, communication and technology allow officers to communicate effectively and efficiently with other officers the department and the dispatch center.
Technological devices used by police officers are important to a police officer’s duties. Some of the devices used by officers are mobile data terminals, cell phones and radios. These device help the officer to communicate throughout the department and with other agencies in a timely manner.
Mobile data terminals (MDT’s) are laptop computers that are mounted in the police cars allowing officers to instantly access information needed to perform their jobs safely. “With MDT’s, police officers can run roadside queries of subjects through systems like the National Crime Information Center without having to speak with the dispatcher and wait their turn in line on the radio”(Roufa, n.d). After making an arrest, MDT’s can be used to notify the precinct that the suspect has been apprehended and is being brought into the precinct. MDT’s can also be used to check driver license, run license plate numbers, language translations writing and submitting reports, and obtaining mugshots and videos. MDT’s can also be used as a messaging tool. It allows you to see other officers that are logged then send them a private message like you would on your normal messaging software like instant messenger or google hangouts. Some departments also use portable MDT’s or personal data assistants (PDA’s) for their foot patrol and bike officer. These tools are very vital to the safety of these officers. Continuous software updates make cell phones a reliable means of communication for police officers. With today’s cell phones patrol cars officers as well as foot patrol cops can access GPS for accuracy of locations, use voice command to dial numbers, send and receive messages and pictures of suspects, share surveillance videos and also receive important alerts regarding crimes. By having access to the internet on cellular device officers can locate where registered sex offenders in particular neighbors live. Cell phones can also be used by officer to locate areas in which crimes have been committed and the number of reported crimes in that particular area. “Today the most commonly used law enforcement communication devices is the two way radio with as much as 700-megahertz” (Law Enforcement, n.d). Two way radios can be used to call for back up as well as contacting other officers. After the attack on the Twin Towers, September 2011, the government was forced to improve the radio communication system due to emergency personnel needing to communicate with each other. Technological devices such as the MDT, two-radios and cell phones have greatly increased the communication lines in the criminal justice system. Officers are no longer stuck sitting behind desk to complete a long drawn out hand report. These communication lines have found to be very useful to several in all areas of the court process. Looking into the future, the technology that I could foresee being used in future interviews and interrogations would be a room that could monitor body heat and heart rate. The room would be wired where it looked like a normal room. There would be someone in another room to monitor the device and communicate with the interviewer. Most individuals get nervous when they are not being truthful causing their heart rate and body temperature to rise and many people will normally show visual signs of sweat or perspiration. This would be like the modern day polygraph test except there would be no wires connected to the suspect or interviewee. The room monitor would then communicate if there was any kind of deception to the interviewer. Of course each person is different therefore this would only be used as a helping tool and the result would not be admissible in a court of law. Another technology that may be used in the future is voice recognition. How this would work is that the interviewee would be initially asked a series of question of which of the answers would be true and others would be false to caption voice tone. The interviewer would then move on to the valid or real set of question regarding the crime. The interview would answer the questions as normal. Since an individual’s tone is normally based off of emotion, the voice recognition software would then determine from the tone of the interviewee’s voice whether or not they are being deceptive, if they are scared and if they are altering the tone of their voice. Truth serum would be another form of technology that police could use during the interview process. This technique, I think, would also require the use of a polygraph test. The way this would work is that the interviewee would be asked a series of questions containing both true and false answers while connected to the polygraph machine. Next the interviewee would be disconnect from the polygraph machine and orally administered the truth serum. Allow approximately ten to fifteen minutes for the serum to get in the body, then reconnect the interviewee to the polygraph machine and begin the interview or interrogation process at this time. Based on the final interview results the officer would decide whether the interviewee was being untruthful. Effective and efficient communication is a very important and necessary in a police officer’s line of duty. Effective communication eliminates risk resulting from unclear communication. Prior to 9/11 the only forms of communication used by police officers Technology is constantly broadening and improving the means of how officers communicate. With better technology combined with effective communication we could bridge the gap of many legal mistakes that could be lessened or completely eliminated. Through the use of technology officers are able to effectively and proficiently perform their job duties with few mistake. With both the technology that is currently in place and future technology to come, communication with police and other officer, the department and dispatchers could soon become an issue of the past. There is no limit with the advanced technology being created. Communication can and will be at its best not only as a police officer but in all lines of businesses.

References Law Enforcement Article - How does law enforcement communicate with each other? (2012, February 28). Retrieved March 16, 2015, from http://www.lawenforcement.com/article/5735955-How-does-law-enforcement-communicate-with-each-other/
Roufa, T. (n.d.). Mobile Data Terminal. Retrieved March 16, 2015, from http://criminologycareers.about.com/od/Glossary/fl/Mobile-Data-Terminal.htm

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