...Exercise The human services manager job is stressful and demanding. They must keep up with daily activities of their staff as well as the clients each staff member is working with. The manager is responsible for making sure that their staff is doing their jobs to the best of their ability and whenever an issue arises the manager must decide the best way to handle that situation. Sometimes the outcome is not what the manager wants to do but it is the best recourse for all involved. It is the responsibility of the manager to make sure their staff is properly trained and is kept up to date with all new training available to them. The manager must then make sure that they are using their knowledge to the best of their ability and if something is not being done correctly it is their job to find out why and make sure necessary changes are made. Scenario #1 Family Support Services Center Staff Member: Tom Martin 1. Demographics 1. Age: 32 2. Gender: Male 3. Marital Status: Divorced 4. Race/ethnicity: Caucasian 5. Years with Agency: 4 1. Staff Member History and Current Assessment 1. Employed as an individual counselor for adult clients. 2. Considered an adequate but not outstanding counselor. 3. Two previous client complaints that could not be substantiated. 4. A review of Tom’s previous case files shows four female clients who terminated counseling with no explanation. 5....
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...3 Competitive Situation Analysis 3 Analysis of Competition using Porter’s 5 Forces Model 3 SWOT Analysis 4 Strengths 5 Weaknesses 5 Opportunities 5 Threats 5 Market Objectives 6 Product Objective 6 Price Objective 6 Place Objective 6 Promotion Objective 6 Marketing Strategies 7 Product Strategies 7 Price Strategies 7 Place Strategies 7 Promotion Strategies 7 Tactics and Action Plan 7 Product Action Plan 8 Price Action Plan 8 Place Action Plan 8 Promotion Action Plan 8 Monitoring Procedures 8 Introduction The busy women of today after more active and more involved than ever. Often they wear many “hats”, serving in multiple roles such as mother, wife, employee, supervisor, volunteer, etc. These many roles do not need to be separate but should all cross over and Mix-N-Match is here to help. Many times there are specific clothes for each activity, Mix-N-Match wants to help women see that their clothes can be intermingled and get the maximum outfits as possible. Mission Statement “We enable clients to maximize their wardrobe by helping them to see how their current clothes can be worn together in outfits and by identifying key pieces to add to their wardrobe and helping the individual by serving as a personnel shopping advisor.” Product Description and Classification By examining the current components of a clients wardrobe, we can suggest variations on outfits with existing clothing that a client may not have considered....
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...employed by many modern ventures, in the attempt to providing quick access to information and helps the business in making appropriate decisions. Holistic information on ones business environment is an important tool, since it does not only shows your past trend, but also prepares the firm for the future improvements. This sets a challenge in establishing the methods to source for the information, and how to use this information to improve a business position . Data mining is the sourcing of any hidden and predictive business information from a relevant database. It involves a thorough analysis of data gained from various sources, manipulating it into useful tool - a tool that leads to raising business revenue, saving on the running costs or both (http://en.wikipedia.org/wiki/Data_mining). Data mining tool incorporates analytical tools that helps build a useful predictive relationship. Data mining tools helps get answers as it scrutinizes data from different perspective to a precision, than any expert could do. Interplay of data mining process with software and hardware utilities is a big step in data analysis. The integration of artificial intelligence and databases heightens the data-mining goal as the information is translated into human-understandable format. This brings a chain link between databases and other data processing and management systems. When data mining and analysis are paired with decision support system, appropriate responses to the summarized data is given...
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...interaction. Generally, CRM is a model that is implemented to manage a company’s interactions with customers, client, and also the sales prospects. By applying the CRM technology, it can help your sales team to organize, automate and synchronize the business processes that would be able to help in finding, attracting and winning the hearts of new and potential clients, in the same time also retaining those loyal customers that you already have. The relevance of using the CRM technology in conjunction with sales may not be recognize immediately to some, but in the long term, there is a certain benefits that will certainly bring a boost to your business. 1. CRM increases the productivity of the sales team As mention, the utilization of CRM is able to provide a huge boost to the sales team. CRM is able to streamline one’s process by making the pricing, order processing and other sales tasks that are completely automated. By adopting the CRM technology, it will give your sales team a competitive advantage by reducing your production costs, increasing the sales revenue and also the market share. 2. Able to build a stronger customer relationships As a sales team, what matter most is to build a strong relationship with your customers. By implementing the CRM technology, the team productivity would be increased and enable one’s to spend more time with the current customers. Not only that, sales person is also able to spend more time with new and potential customers due to...
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...Client Financial Profile for Personal Financial Planning Client name: Date: -Personal Information First Name: Jayson Last Name: Park Date of Birth: 16-2-1983 Gender: male Name of his wife : May Date of Birth: 25-5-1987 -work in apparel design company Contacts Home Phone #: 001212697483 Business Phone #: 0012125571525 Cell Phone #: (212) 929-4040 Email Address: jayson-87@msn.com Address Street: 228 Park Avenue South City: New York Zip Code: 10065 workplace Info Employer Name :Dr.Jayson Address Street: 303 5th Avenue, Suite 1707 City: new york Zip Code: 11597 Goals: -business goal: to have his own clinic -voluntary goal : one day in month work in charity organization -personal goals : Set aside money for travel - Save up for a large purchase such as a car, boat This report uses financial models to present a picture of Jayson current financial situation and illustrations of possible directions Jayson finances may take. Future economic and market conditions are unknown, and will change. The assumptions used are representative of economic and market conditions that could occur, and are designed to promote a discussion of appropriate actions that may need to be taken, now or in the future, to help Jayson manage and maintain Jayson financial situation under changeable conditions. Your Current Situation: You have assets of approximately $839,500. You have liabilities of approximately $160,300. Your net worth...
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...IT Consulting Skills: Unit 2 Assignment Jon Doe Kaplan University IT-402 Instructor 08.31.13 Questions asked to the client to challenge some of their assumptions and reveal their true needs: * Specifically, what area of the SAP program are you not able to implement? * This question is to determine the successes and limitations that they are currently experiencing to get a better picture of the current status of the implementation and whether they have met with any portion of success or if they have been unable to make use of the software at all. * What were the flexibility and integration limitations exactly for your in-house software suite? * This question can be used to determine what particular shortcomings their original software held and examine what could have been done to alter the system to make it work. * What do you feel worked well with your prior software and how does that relate to the functions of SAP? * We need to make a determination if Sap is able to provide the service that they are looking for or if another product better fits their needs for comparison. * What work has been done to this point to implement the SAP suite? * This will give insight to any part of the system that is functional, the stumbling blocks that are currently faced, and successes they have experienced. It will also provide clues to whether the software is functional but meeting resistance from users who preferred the in-house system...
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...Bette Smith's marketing plan is about a Chiropractic Center in Fremont, Nebraska. The plan outlines market analysis, recommendations, strategies and evaluation controls to establish Chiropractic business for the client. The plan submitted is poor in nature and has some specific problems and improvements in the designated marketing strategy areas. Lot of sections mismatched or misplaced and there are many problems in the case analysis. We have identified seven areas and recommendations provided that will improve the case analysis drastically. Those areas include Executive Summary, Situation Analysis, SWOT Analysis, Marketing Goals and Objectives, Marketing Strategy, Marketing Implementation, Evaluation and Control. Executive summary is a summarized version of overall marketing plan and should contain an effective paragraph about goals/objectives, strategy elements, implementation issues and expected outcomes. The current executive summary has only background of the firm and an Introduction. Even if the marketing plan is excellent, without a proper and concise executive summary the plan will fail to catch the attention of target executive audience. First recommendation is to rewrite the whole executive summary section. Situation Analysis is the analysis of three components Internal environment, External environment and Customer environment. This 3 prong analysis will explain about the firm's goals, strategies, objectives and how these are going to be achieved keeping in...
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...one purpose only: to help an organization do a better job - to focus its energy, to ensure that members of the organization are working toward the same goals, to assess and adjust the organization's direction in response to a changing environment. In short, strategic planning is a disciplined effort to produce fundamental decisions and actions that shape and guide what an organization is, what it does, and why it does it, with a focus on the future. (Adapted from Bryson's Strategic Planning in Public and Nonprofit Organizations). A word by word dissection of this definition provides the key elements that underlie the meaning and success of a strategic planning process: The process is strategic because it involves preparing the best way to respond to the circumstances of the organization's environment, whether or not its circumstances are known in advance; nonprofits often must respond to dynamic and even hostile environments. Being strategic, then, means being clearr bout the organization's objectives, being aware of the organization's resources, and incorporating both into being consciously responsive to a dynamic environment. The process is about planning because it involves intentionally setting goals (i.e., choosing a desired future) and developing an approach to achieving those goals. The process is disciplined in that it calls for a certain order and pattern to keep it focused and productive. The process raises a sequence of questions that helps planners examine experience...
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...Corliss Introduction Imagine twenty years ago, before MySpace, Facebook, Twitter, how were companies able to communicate messages to their customers and clients? It was much more difficult to be able to deliver the intended message to the targeted group. Companies had to rely on television, snail mail, pop-up advertisements online, and/or magazine advertisements not being able to guarantee that their advertisements were being communicated to the correct targeted group. Now, social media has given companies the ability to be able to communicate their social media to their target group based on the information they provide through the click of the mouse. Facebook has allowed companies to be able to target customers and clients simply by the business the user is currently at and checking-in to. By checking-in to the business, Facebook feeds this information to businesses that relate, and could be of interest to the user. Social media allows the right information to reach the right group being able to guarantee to companies that the customers and clients will receive the message. As with any business, social media faces ethical issues as well such as security concerns, credibility, and maintaining a reputation. Social Media Tools How can new social media tools be used to distribute messages to consumers and clients? Media tools like Facebook twitter and LinkedIn can be used to send messages from companies to consumers who sign up for them. Companies have the ability to send...
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...Business Report | An Analysis of Business Performance of Galactic Marketing Agency | | | | 5/8/2013 | Minti Spock, Galactic Marketing Agency | Executive summary This report provides the analysis and evaluation of the financial performance of Galactic Marketing Agency for October 2013. The information provided in this report will be based on the data presented in the two primary financial statements: * balance sheet * income statement The results of data presented show that Galactic Marketing Agency is operating at a satisfactory level. In particular, the profit generated by the business for the month is very favorable, as is the changes in owner’s equity. Recommendations have also been made to address the issues that have arisen. Table of contents Executive Summary……………………………………………………………………………………………………………….2 1.0 Introduction……………………………………………………………………………………………………………………..4 2.0 Financial Analysis...…………………………………………………………………………………………………………..4 3.0 Conclusion……………………………………………………………………………………………………………………….5 4.0 Recommendations…………………………………………………………………...………………………………………5 1.0 Introduction After analysing the October financial statements of Galactic marketing Agency, this report has been prepared for the business regarding the business performance analysis for October 2013. The aim of this report is to provide the owner of Galactic Marketing Agency an overview of the business performance for October in order to facilitate the decision...
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...factors that Benefast partners should consider for its HRIS system. The success factors that Benefast partners should consider for its HRIS system is more reliant on the Planning, and successful planning is critically depending on comprehensive needs analysis, so these two stages through the HRIS system would be the critical success factors. Planning can be divided into long-range and short range operational planning. Long range planning for an HRIS examines the big picture of an organization’s HR function and its information needs in light of its overall business strategy (Kavanagh & Thite 2009p.83). Benefast partners should consider this because when considering long-range planning looks beyond the present usually focusing on needs in the future. One of the critical concepts was the phase containment. That is, organizations should identify problems as early as possible in the life cycle of a system and importantly, deal with those problems at that time rather than allowing the problems to continue, possibly leading to greater more costly rework and modification later (Kavanagh & Thite 2009p.84). This phase containment is a principle that would bring success to Benefast. The Short range planning typically involves a needs analysis of the organization, but with a much more immediate focus. Originally the long range plan will identify a list of priorities or priority system and projects for the future which will make Benefast partners organization more influential. It sets budgets...
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...Analysis of Marketing Strategy of Redbull in India STUDENT’S CERTIFICATE Certified that report is prepared based on the term paper undertaken by me in “analysis of marketing strategy of redbull in indiaunder the able guidance of Dr..Sunit Balani in partial fulfillment of the requirement for award of degree of B.Com (H) from Amity University, Uttar Pradesh. Date – 31-10-2014 Harsh Kumar Lalwani Dr..Sunita Balani P rof.V.P.Sahi (Student Name ) (Faculty Guide Name) (Director ABS) FACULTY CERTIFICATE Forwarded here with a term paper report on “general marketing strategy of red bull” submitted by Harsh Kumar Lalwani Enrollment No.A7004613066, student of B.Com (H) III Semester (2013-2016). This project work is partial fulfilment of the requirement for the degree of B.Com (H) from Amity University Lucknow Campus, Uttar Pradesh. Dr. Sunita Balani Amity University, ABS Lucknow Campus ACKNOWLEDGEMENT I wish to express my sincere gratitude to Prof.V.P.SAHI, Director ABS, Amity University Uttar Pradesh, Lucknow for providing me an opportunity to do my project on“Marketing Stratey of red Bull”. I sincerely thank my faculty guide Dr.. Sunit Balani(ABS), Amity University Uttar Pradesh, Lucknow for the guidance and encouragement in carrying out this term paper. Last but not least I wish to avail myself of this opportunity, express a sense of gratitude and love to my friends and me beloved parents for their manual...
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...really great if these data are of any use. Finally we would like to thank you for valuable guidance & supportive in preparing this proposal. We would be grateful for any clarification when required and highly obliged if you approve this assignment and provide your valuable judgment on it. Md. Ataur rahman On the behalf of group member Acknowledgement We express our sincere gratitude and thanks to our program superior SK. Saifur Rahman, Lecturer in Management, Bangladesh University of Business & Technology for his brilliant and excellence guidance and assistance to complete this project proposal on call Centre. We also thank the Almighty for the kind blessing to complete the assignment. While preparing this assignment we have had help and assistance from several reports. Introduction Definitions of call centre 1. a centre equipped to handle a large volume of telephone calls (especially for taking orders or serving customers) 2. A call centre or call centre is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. 3. A business location where a person can call for such things as customer service, to place an order, etc; a business location where large numbers of telemarketing calls are placed. 4. A...
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...taking up the tradtional role of suppliers. Forever 21, the popular American fashion retail chain has hired a leading international consulting firm to advice on global crowd sourcing. As a junior consultant, specializing in Information Systems at the firm, I have been tasked with recommending crowdsourcing strategies for Forever 21. In doing so, I shall investigate the crowdsourcing phenomenon and aim to identify the best crowd sourcing strategy for Forever 21. The client has identified platforms such as Amazon Mechanical Turk (MTurk), Freelancer, oDesk, Would You Rock This (WYRT), and Spoonflower to be off particular interest. As a junior consultant, I have thus evaluated these platforms and then put forward my recommendation on the best crowdsourcing platform. One that I believe is capable of posing radical challenges or opportunities in line with Forever 21’s objectives and operations (Allen, 2011). In-Depth Analysis of the Various Types of Crowd Sourcing Platforms In this section, I shall conduct an in-depth analysis of the aforementioned crowd sourcing platforms on the basis of their target markets (Barnes, Hinton, & Mieczkowska. 2003). Amazon Mechanical Turk (MTurk): The Amazon Mechanical Turk (MTurk) is a swarm sourcing Internet commercial center that empowers people and organizations (known as Requesters) to organize the utilization of human insight to perform undertakings that PCs are at present not able to do. It is one of the destinations of Amazon Web Services...
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...SONY BRAVIA 3D LED TV WITH DTS Executive Summary Sony Bravia 3D LED DTS TV is a hypothetical product. Though the current 3d led tv’s offer a full high definition pictures with 3D technology, to experience a theatre like sound people have to spend extra money to buy a home theatre system. To provide the tv viewers an excellent sound experience along with full high definition picture sony is introducing this all new 3D LED DTS TV. Demand for 3D LED TVs is on an upswing with 15% contribution to total flat panel sales till April 2011 (As per latest GFK reports) and Sony is fuelling this growth by providing the best quality 3D LED TVs in the Indian market. Delivering the entertainment you want, when you want, the 2011 BRAVIA line-up delivers instant access to online entertainment. Providing internet feature right from 22(56 cms) to 65(165 cms) screen size, customer can Watch, Communicate & Search the internet right in the comfort of their home. Not only this, Sony also has some exclusive internet content such as Sony Entertainment Television video clips, Music Search enabling customers to search artist, album and song information while listening to music tracks and upcoming applications such as Friday Moviez. This line-up also marks the re-birth of 3D HD TVs that delivers outstanding performance in terms of better than ever 3D picture quality. Sony has made an investment of Rs.150 crore towards 360 degree multi-media campaign “The Rebirth. LED TV”. This...
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