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The Gap

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• 1. GAPMarketing Communication Objectives & Budget Allocation -2003AmyAshleyKristenPennyRegina • 3. Company Background The first Gap store was opened in 1969In 2001, there 2,298Gap stores in the U.S, and 634 stores outside the U.S.Online store opened at 1998 • 4. Industry OverviewApparel retailing storeSpecialty storeMass merchant / Promotional department storesTraditional department storesNational chains • 5. Competitive ForcesJ. CrewAbercrombie & FitchAeropostaleAmerican Eagle OutfittersJ.C. Penny • 6. Current IssuesNegative Sales GrowthAn overlapping of clientele with Old Navy Strong competitive forcesNo loyal customer baseMarketing Communication StrategyStrategy to reach boarder target customersPromotion strategy (Product line versus Brand)Celebrity endorsementBudget allocationNew Positioning • 7. Perceptual Map • 8. Objective for 2003Stop negative growth in salesReposition Gap brandStrengthen brand loyalty among older generations (Baby Boomers, Generation X)Build brand preference among younger generation (Generation Y) • 9. Objective for 2003 (cont’d)Sales increased by 2.7%Maintain 2.8% market share • 10. SWOT Analysis • 11. Strengths Strong Brand LoyaltyBaby BoomersEstablished its identity among Baby Boomers in 1960’sThey rebelled against the existing fashion standardGeneration XersOne-stop store fos school and casual clothesThey grew up with GapAmerican icon2,298 stores in U.S. & 2,932 in the world in 2001 • 12. WeaknessesWeak performance of Gap brand Total domestic sales in 2001 went down by 5% Sales went down in comparable stores by 12%Problems with young generations Low attractiveness among Generation YersProducts and marketing communications Teenagers’ buying behavior Price sensitive and fickle minded No brand loyalty, stables sales, and high cash inflow • 13. Opportunities 3 brandsGap Kids and Gap

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