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The Hershey Company

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The Hershey Chocolate Company

Table of Contents

Board of Directors 1
Introduction 2
Report 3
Financial Report Card 9
Annual Report

Board of Directors

Pamela Arway- Senior Advisor to Chairman and CEO of American Express

Robert Cavanaugh- Managing Director of DLJ Real Estate Capital Partners

Charles Davis- CEO of Stone Point Capital, LLC

James Nevels- Director of Tasty Baking Company

Thomas Ridge- President and CEO of Ridge Global, LLC

David Shedlarz- Vice President of Pfizer, Inc

David West- President and CEO of The Hershey Company

Leroy Zimmerman- Senior Counsel of Eckert, Seamans, Cherin, And Mellott, LLC

The Hershey Company

The Hershey Chocolate Company is one of the leading producers of chocolate and confectionary products. Hershey produces such chocolates as: the Hershey Kiss, Hershey Chocolate Bar, Mounds, Almond Joy, Reese’s Peanut Butter Cups, Kit Kat, and York Peppermint Patty. In this report we will give you the company’s mission, the description, the background and history, highlights of major news events, the SWOTS, their marketing strategy, their commitment to social responsibility, and the financial report card.

Business 100 Project
Amanda Milgim
Ava Winckler
Hossai Rahimpur
Karen Montoya

The Hershey Chocolate Company
When you think of Hershey what is the first thing that comes to mind? Chocolate right? Right! Hershey is one of the largest and oldest producers of chocolate in North America and a global leader in chocolate and sugar confectionery. They are also a competitor in the chocolate and cocoa industry. Their mission: Bringing sweet moments of Hershey happiness to the world every day. To their stakeholders, this means:
Consumers – Delivering quality consumer-driven confectionery experiences for all occasions
Employees – Winning with an aligned and empowered organization … while having fun
Business Partners – Building collaborative relationships for profitable growth with our customers, suppliers and partners
Shareholders – Creating sustainable value
Communities – Honoring our heritage through continued commitment to making a positive difference
Headquarters for the Hershey Company is located in Hershey, PA but has operations all over the world. They also employ over 12,000 people to whom most are from the surrounding area. The Hershey Company has produced such brands as Hershey’s, Reese’s, Hershey’s Kisses, Kit Kat, Twizzlers, Ice Breakers and Hershey’s Bliss. Hershey’s is also the leading producer of dark and premium chocolates and have produced Hershey’s Special Dark and Hershey’s Extra Dark. Other than producing chocolate the Hershey Company also owns Hershey Park a chocolate themed amusement park, Hershey’s Chocolate World, the Hershey Bears hockey team, Hershey Park Stadium, and the Giant Center.
How did all of this come about you might ask? It all started in 1894 in Lancaster, PA when candy manufacturer Milton Hershey decided to produce chocolate to cover his caramels. He decided to name his enterprise the Hershey Chocolate Company. The Hershey Chocolate Company began producing milk chocolate in bars, wafers, and other shapes in the 1900s. Hershey was able to make milk chocolate, once a luxury item for the wealthy, affordable to all by mass producing which lowered the per unit cost. Due to this success Hershey decided he needed to increase his production facilities. He decided to build a new facility in his hometown of Derry Township, PA. This location was perfect as it was centrally located near the ports of New York and Philadelphia which supplied the imported sugar and cocoa beans needed, and was surrounded by dairy farms that provided the milk required. In 1907 the Hershey Chocolate Company started producing a flat bottomed milk chocolate candy which Mr. Hershey decided to call the Hershey Kiss. In early production the Hershey Kisses were individually wrapped in little squares of silver foil. In 1921 when the wrapping machine was invented Hershey decided to give the Hershey Kiss a “plume” like appearance that we recognize today. This was to signify to consumers that this was a genuine Hershey’s Kiss Chocolate. This was eventually trademarked in 1913. Over the next two decades the Hershey Chocolate Company would produce several more products. These products were Mr. Goodbar (1925), Hershey’s Syrup (1926), chocolate chips (1928) and the Krackel bar (1938). During the Great Depression of the 1930’s these products made it possible for employees to keep their jobs and the company was able to sustain profitability. During even harder times, WW II, The Hershey Company provided survival rations of chocolate bars for military use. By doing this The Hershey Chocolate Company earned no less than five Army-Navy “E” Production Awards for its exceptional contributions to the war effort. In fact, the company’s machine shop even turned out parts for the Navy’s antiaircraft guns.
Since 1928 Harry B Reese had a strong partnership with The Hershey Chocolate Company as Harry B Reese’s candy company used the milk chocolate from Hershey to cover his peanut butter “penny cups”. As a result of this great relationship the H.B. Reese Candy Company was sold to Hershey after Harry Reese’s death in 1956. Also because of this great combination of Hershey’s chocolate and peanut butter a day was set up as “I Love Reese’s Day”. May 18th was declared as “I Love Reese’s Day”. There is even an online petition for fans of Reese’s to show their support for Americans favorite combination. Loyal fans of the Reese Cup have helped make it the number one selling candy in the country.
In 1968 The Hershey Chocolate Company was renamed to The Hershey Foods Corporation, expanding its confectionery product lines, acquiring related companies and even diversifying into other food products. The new product lines included: San Giorgio Macaroni and Delmonico Foods (1966); manufacturing and marketing rights to English candy company Rowntree MacKintosh’s products (1970); Y&S Candies, makers of Twizzlers licorice (1977); Dietrich Corp.’s confectionery operations (1986); Peter Paul/Cadbury’s U.S. confectionery operations (1988); and Ronzoni Foods (1990).
Today, The Hershey Company is the leading North American manufacturer of chocolate and non-chocolate confectionery and grocery products. The Hershey Corporation continues to introduce new products frequently and to take advantage of growth opportunities through acquisitions. Hershey products are well known and enjoyed all over the world. Hershey products are exported to over 90 countries. The Hershey Company remains committed to the vision and values of the man who started it all so many years ago.

The Hershey Chocolate Company has several strengths, weaknesses, opportunities, and threats. We have listed what we think are the most important in the chart above.
Hershey’s Visible Marketing Strategy
Hershey’s target market includes children, mothers, college students, and even the elderly. Mothers tend to buy products to cook with, to satisfy children, or even for a quick little treat for themselves. College students of course need the sugar rush and they have a limited budget to work with. The elderly typically buy for a sweet treat for the grandchildren and of course children love chocolate.
Hershey’s major competitors include Mars, Nestle, and Kraft. These companies are all large producers in the chocolate and confectionary industry. Mars produces such chocolates as M&M’s, Snickers, and Dove chocolates. Nestle produces such brands as Nestle Crunch Bar and Butterfinger and Cadbury produces chocolates such as the Cadbury egg and more. Mars has taken M&M’s to the next level by introducing a Premium Line of flavors which includes: chocolate almond, mint chocolate, and mocha. Hershey has decided to expand its line of chocolate by taking the famous Reese’s Pieces and adding a variety to the mix. Hershey has now transformed Reese Pieces, York Peppermint Patties, Almond Joy, and Hershey Special Dark into large sized pieces. As quoted in The New York Times by Jody Cook, Hershey spokeswoman, “Consumers needed something that was easy to snack on when on the go.” Ms. Cook said. “you can just grab a couple and pop them in your mouth from a bowl or bag.” Hershey thinks that these new variations of products will entice consumers to share the candy socially rather than individually as they would with just the original version of the candy.
Hershey products are typically sold everywhere. From convenient stores, grocery stores, vending machines, to even department stores. The products are usually placed in the candy aisle or by the cash registers. This makes it very convenient for the customers. The prices are very reasonable too. Since most of the target market and customers are on a budget this makes it easier for them to obtain these items. Most of Hershey’s products are promoted in magazines, television, and radio. Hershey’s big promotion is usually around the holidays where they can promote new versions of existing products.
A Socially Responsible Company
Hershey’s is a company that is worry about the society so that is why they are really making efforts to be social responsible. They volunteer actively and work to make a positive difference where they are most needed. Hershey’s trough United Way and also directly supports hundreds of community agencies that deliver services and support to those most in need, their philanthropy reaches around the world. They work with the Children's Miracle Network, Family Health International and a children's burn center in Guadalajara, Mexico.
They also are leaders in enhancing the lives of cocoa farmers and their families in West Africa, Asia and America. Hershey’s supports programs to help improve farmer incomes, responsible labor practice, opportunities for children and youth, and community health. They also stewardship by supporting environmentally sound cocoa farming, implementing ongoing recycling, clean air and water management programs, improving the environmental sustainability of our packaging and working to reduce greenhouse gas emissions, waste, and our use of natural resources.
Hershey also launched the campaign “Pause to Support a Cause”. With this campaigning the consumers will take a survey about the variety of products and service and in return of that a donation will be sent by the Hershey Company to the charity designated by the person taking the survey. The financial incentives normally used to drive participation in traditional research panels will be replaced through donation to charities designated by individuals.
The Hershey Company is also concerned with breast cancer and the effect on women. For Breast Cancer Awareness month The Hershey Chocolate Company organized the fifth annual “Hershey’s Tour Pink”. This is a four day, 220 mile bike ride benefiting the Young Survival Coalition. This bike ride started in 2009 in New York City. Also a special edition of Hershey’s Bliss Chocolate featuring a pink ribbon wrapper was available nationwide. If that wasn’t enough Hershey donated 300,000 to the Young Survival Coalition, raising awareness for breast cancer and funding critical programming and education.
In 1909 Hershey and his wife Catherine found the Milton Hershey’s School. This school provides children in profound social and financial need with a positive, structured, and nurturing home life and outstanding education. Mr. Hershey believed so strongly in the school that before his death he devoted his entire fortune to ensure its continuous growth and development. The school is now fueled by profits from The Hershey Chocolate Company. In January of 2010, Hershey milk chocolate bars and Hershey milk chocolate bars with almonds contained a special thankful message in celebration of the 100 years of support for the Milton Hershey School. The back of each bar stated “Every Hershey’s product you enjoy has helped support children in need through Milton Hershey School, Thank You for making a difference.”
With this we can see how Hershey’s socially responsible and also worries about the problems that society is now facing.

As we can see the spikes in prices are around the months of January to April. We have determined the reason for the spike in prices is due to the Valentines and Easter holidays. You can also see that there is some decline in prices around the same months of January 2009-May 2009 and we can only explain this as decline in the market place. In May-June 2008 there was a severe drop in price and we have determined this is because The Hershey Company increases the price of their products.

Bibliography

http://www.thehersheycompany.com/news/release.asp?releaseID=1331592 http://www.thehersheycompany.com/news/release.asp?releaseID=1336846 http://www.thehersheycompany.com/news/release.asp?releaseID=1370348 http://www.thehersheycompany.com/news/release.asp?releaseID=1414585 http://www.nytimes.com/2010/02/17/business/media/17adco.html http://www.hersheys.com www.dailyfinance.com
www.mergentonline.com

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