...first-level managers are ask to restructure job responsibilities which should provide new potential for employee career advancement. As with any change, there will be concerns and questions. Your role as managers are to explain how manager’s behavior can affect the productivity of his or her workers; describe the types of management action that align with employment laws and those that do not; and describe best practices for working within a diverse work environment. I encourage you to respond in a positive and supportive manner. Your roles as managers will be vital to making this a successful transaction; there are several factors that affect the productivity of workers such as people skills, management skills and the most important attitude. Manager’s behavior can help establish a positive open organizational climate, which will help its team members feel safe and be more productive at their job. Insure that all your employees know what is expected of them and what’s available for them to accomplish their jobs and promote quality customer satisfaction. Mangers should address “retention comprises the activities of rewarding employees for performing their jobs effectively; ensuring harmonious working relations between employees and managers; and maintaining a safe, healthy work environment” (Cascio). Management action that aligns with employment laws and those that are not; in federal and state employment laws govern all employment actions from hiring to...
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...Complete Monique Rodgers — Document Transcript • 1. Workforce Diversity: How Can A Leader Manage A Diverse Workplace?Successful Workplace Diversity For ManagersMonique RodgersColorado Technical UniversityJanuary 9, 2011The dimensions of diversity include; race, sexual orientation, religion, age, disability and gender. Diversity in the workplace has an influential perspective on the atmosphere of the workplace. A diverse workplace is one that does not focus primarily on the job alone but also on the employees that work at the company. The diverse workplace is centered around bringing people together as one and working together on a common goal. At times this is not easy to do in a workplace as it creates a lot of conflict between the workers due the differences that are being displayed. For some people, is not easy to work with someone of a different gender, and for other’s it is not easy to work with another person who expresses a different religion. Then for others they cannot handle working with someone who has a different sexual orientation such lesbian, bi-sexual, or gay couples. Diversity helps to bridge the gap between the differences and helps employees to work on a level that is conducive and effective for the workplace. A manager helps to bridge the diversity gap by joining the company together to celebrate the differences that are associated amongst the employees. A manager’s role is not to necessarily accept or believe in what the employees portray but to only accept them...
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...address include the impact of management behavior on productivity, management actions regarding employment laws, and best practices for working in a diverse environment. As InterClean has acquired one of our major competitors EnviroTech, management will begin integration efforts immediately. With two successful businesses in the cleaning and sanitation industry coming together may create unnecessary problems. I would like to promote important managerial skills and successful ways to handle these changes to create a healthy work environment and achievement among employees. Impact of Management Behavior on Productivity With InterClean’s domestic market dominance and EnviroTech’s service expertise, the company plans to meet sales goals next year. This is great news for our sanitation company as it will increase profit by 40 percent. More than 60 EnviroTech sales staff and operations specialists will be merging into the InterClean structure in the next four months and it will be our responsibility to show adequate managerial behavior. It is important to remember how a manager’s behavior can affect each worker’s productivity. Managers must possess good work ethics and work performance at all times as we set examples for all other employees. Workers admire managers and look up to them as role models for the company. It is a manager’s responsibility to let other employees know what acceptable behavior is and what behavior...
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...Big Box Store Communications and Role Conflicts Phillip P. Donald MGT415:Group Behavior in Organizations (BFK1602B) Thomas Tonkin February 2, 2016 A big box retail store, is exactly as it sounds it is a large retail store with the physical design and layout to mimic that of a large box. The style of the stores is very generic and usually emvolpe a 50,000 square foot area. These large retail stores sell a number of items everything from food to electronics. These companies like Wal-Mart, Best Buy and target are generally located in suburban areas and can sell items at a lower cost, because they buy items in high volumes. They are able to buy in high volume simply due to the fact that they move product faster than the smaller stores due to having discounted prices. In this paper I will explain and look into how a major big box retailer operates and the role conflicts that develop within the group and the communication issues they face when running the day to day operations of these retail giants, then make recommendations on how to reduce role conflicts and communications within the organization. When people are put into a setting that is diverse and forced to work with individuals, there will always be conflict. This happens because people have different views, beliefs and work ethics. So when people are put together in this melting pot type of environment conflict will appear and conflict is not always bad. However, bad conflict can...
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...that holds between two entities when and only when they are not identical; the property of being numerically distinct. For many of us, however, when we hear the word diversity we immediately associate it with our work environment and maybe even associate it directly with race and ethnicity in the work place. Multicultural diversity is no longer defined by race and ethnicity alone. In today’s workplace, it is important to also include age, gender, sexual orientation, education, religion and life experience (Okoro & Washington, 2012). With a better understanding of how inclusive workplace diversity has become, companies and corporations can now put greater emphasis in effective interpersonal and group communication as it is essential in today’s success (Okoro & Washington, 2012). As future managers and leaders, it is vital to understand communication and the foundation it provides for business, managerial and organizational communication. All three have a lot in common as well as overlap, in their intended functions (Reinsch, 1991). As Reinsch (1991) put it: “organizational communication is communication intended to affect (overthrow, modify, fortify) organizational structure; Management communication is communication intended to affect or to effect a manager’s decisions; and, Business communication is communication intended to help a business achieve a fundamental goal, to maximize shareholder wealth.” A more contemporary differentiation is that organizational communication...
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...to study the functional areasof business and find ways to communicate these information’s to managers for effective leadership. Organizations formulate their organizational structures on numerous functional areas generating subdivisions around these functional areas and delegating responsibilities asnecessary. This paper focuses on the functional areas of business and the importance of managers to work in cross-sectional teams for a successful organization. Functional Areas of Business Small or large businesses have key functions to perform on a regular basis. It may includestock to be bought, bills to be paid, customers with questions, or other requirements that formsthe functional areas of the business. Small firms may have one or two people carrying out mostof these jobs. However, in large organization people with different task are specialized. Some large organizations have buyers purchasing stocks, an accounting department with staff to pay their bills and a customer service department with staff to checkout, service, and answer customers inquires. Therefore, the role of a manager within the functional areas of the business could either bring success or failure to the organization. Functional Areas in Business Organizations Because in a large organization, one could find people working together in departments;it is easier to recognize separate functional areas. From the list below each department tasks arecarried out, as it relates to that particular area. The list...
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...Roles and Functions Tm Anderson HCS 325 Stephanie Bryson Roles and Functions Managers in a healthcare organization have many roles and functions. Sound management is important to the survival of any healthcare organization. Keeping team members informed on a daily basis is important; also healthcare managers need to plan meetings, create work schedules, and confirm team members have the appropriate skills to be productive (Johnson, 2005). There are two types of administrator, the generalist and the specialist. The generalist is responsible for managing an entire facility. The specialist is responsible for the operation of a specific department. Healthcare administrators are also responsible for developing, and expanding programs for research, preventative medicine, medical and vocational rehabilitation, and community health and welfare (Brewer, 2002-2004). An important role of a healthcare manager is having the skills to accomplish the goals of the organization and the confidence to see it through. Trust of the other team members is another important part of the healthcare manager. Managers are expected to perform roles that fall into other categories, these include interpersonal, informational, and decisional. The interpersonal role involves connecting with people at the work place as well as outside the workplace. Informational role is giving, receiving, and analyzing information. Decisional involves using information to make decisions to solve problems and address...
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...productivity of its employees. I want to inform the team how a manager's performance can impact the productivity of his or her workers. My focal point would be on management actions in sequence with employment laws and those that not in sequence. Furthermore, I want to express some best practices for working in a diverse work environment. This practice will assist the team to choose an action plan to increase the productivity of the employees and at the same time the productivity and profitability of the organization. Allow me to inform the team that there are many factors that take part in a decisive role in affecting the productivity of the company. These factors are people skills, administration skills, resources value, system and procedures, equipment and tool type, awareness of workers. Although the most important factor that I want to bring in awareness is the position of a superior. If the leadership in a team is suitable, it can create a satisfying work environment favorable to high productivity of the firm. An unmanaged or negative behavior of a manager can turn the preeminent job and the finest employee into a miserable one that not only brings along the self-confidence of employees other than besides weigh down the productivity of the firm. If the manager behavior is not satisfying, the subordinate working under that manager will lose his or her productivity and creativity and at the same time his or her place of work commitment. If the behavior of the supervisor is offensive...
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...International School (ISVNU) Mail: anhmd@isvnu.vn Cell: 0902372688 Topics to discuss Topic 1: Introduction to management Topic 2: The history of management Topic 3: The management environment Topic 4: Planning and Strategy Formulation Topic 5: Decision Making Topic 6: Organizing structure and design Topic 7: HRM Topic 8: Leading Topic 9: Teamwork Topic 10: Motivation & Communication Topic 11: Organizational Control 2 Topic from Daft (2012) and Innovation Adapted 12: Change 6/11/2012 Topics to discuss History of Management Evolution of Management thinking Environment of Management Corporate Culture, Ethics and Social Responsibility Management Planning -Managerial planning & goal setting - Strategy formulation & Implementation - Managerial decision making Organizing -Designing adaptive organizations -Managing change & innovation -Human resource Management Leading -Leadership -Motivation -Communication -Teamwork Controlling -Managerial and Quality control 3 Adapted from Daft (2012) 6/11/2012 Working Plan Topic Session No 1 2 Session 1 Session 2 Topics Textbook NEM Ch 1 NEM Ch 2 Tutorial Cases Questions 1, 5, 8, 9 Elektra Products, Inc (p.56) Introduction to Management The History of Management The Management Environment, Ethics and CSR Planning & Strategy Formulation 4, 6, 7 SIA Corporation (p. 58) 3 Session 3 NEM Ch 3 NEM Ch 5 Rio Grande Supply Company Ch3: 3, 4 (p.176) Ch5: 3, 6 Empress...
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...Mike Bit MGT 521 5/25/14 Alish Flem Management within Functional Areas of Business Managers are an essential part of any functioning business. They are responsible for the planning and implementation of short and long-term goals, and for coordinating and supervising the work of a company's employees to meet these goals. Regardless of the size of the institution, managers play an invaluable role, as their responsibilities encompass virtually all areas of the business. Due to their complex interworking's, businesses are often grouped into smaller more cohesive functioning units to allow for better functionality. To be successful, a manger has to be diverse and possess a great deal of skills in today's ever-changing workplace. "In a continuously changing environment, for a sustained personal development, an expansion of a person's capacity to be effective in managerial roles becomes vital" Wickramasinghe & Zoyza, N. D. (2009). A manager's responsibilities are quite diverse because the very nature of their job requires that they be generalists with a solid understanding of these different business functions. It is essential they navigate and work within the vast array of business functions to ensure their business is efficient, effective, and able to meet its goals. Leadership The first and arguably most well-known way that a manager can enact influence is through their use of leadership. Managers rely on this essential business function to influence...
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...changes in the governing environmental safety standards. The merger will create more work for the clients and create new opportunities for InterClean. This new venture will help to expand the company both domestically and worldwide; the potential for growth and strategic advantage is significant. This is an exciting and sensitive time for the company and must be approached in a delicate and professional manner. The memo will first outline and explain how a manager’s behavior can impact the productivity of his or her workers. Next, it will address the types of management actions that are in line with employment laws and those that are not. Lastly, the memo will describe some best practices for working within a diverse work environment. In sales, manager positions are vital roles. The examples below are given to managers as the know-how to which behaviors can impact the productivity of their workers. • Express fairness in order to retain employees. • Reward employees based on their job performance. • Maintain a safe, healthy working environment. • Show support and respect for the work that employees do everyday. • Maintain a professional and positive attitude will help reassure the employees that the company will act in their best interest. • Ensure a satisfying working atmosphere exists for both employees and management. • Ensure employees are safe and delighted for being at work and feel comfortable. • Promote a stress-free workplace for everyone. • Build...
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...businesses creating diverse working conditions in companies large and small. Therefore in management it is vital for leaders to be diverse in their management and communication techniques. Because each individual is uniquely different, it is essential that managers understand their role in creating peaceful working environments with effective communication, compassion and understanding for each worker’s background. This paper will outline topics such as; the importance of effective communication, employee development and coaching. It will also analyze different management styles and discuss why each manager should mix several management styles together in order to be effective in dealing with such diversity. According to dictionary.com, communication is defined as the imparting or interchange of thoughts, opinions, or information by speech, writing or signs. It is not only important for managers to understand how effective they can be based on their communication techniques but also understand that each team member or subordinate will respond differently to each form of communication. In the workplace, managers can communicate with their teams via e-mail, telephone, web casts, text messages, instant messages and face to face. Being a great manager is about learning which communication technique works best for each individual. One mistake that managers make when dealing with a wide range of employees: believing that what works for one individual will work for all individuals...
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...CERTIFICATE OF ORIGINALITY I certify that the attached paper is my original work. I am familiar with, and acknowledge my responsibilities which are part of, the University of Phoenix Student Code of Academic Integrity. I affirm that any section of the paper which has been submitted previously is attributed and cited as such, and that this paper has not been submitted by anyone else. I have identified the sources of all information whether quoted verbatim or paraphrased, all images, and all quotations with citations and reference listings. Along with citations and reference listings, I have used quotation marks to identify quotations of fewer than 40 words and have used block indentation for quotations of 40 or more words. Nothing in this assignment violates copyright, trademark, or other intellectual property laws. I further agree that my name typed on the line below is intended to have, and shall have, the same validity as my handwritten signature. Student's signature (name typed here is equivalent to a signature): Human Resources Management Roles HCS/341 November 25, 2013 Diane Rodriguez, MBA, Doctoral Learner Human Resources Management Roles Human resources (HR) managers have many roles in the workplace. According to Wynn (2013), “Human Resources isn’t a thing we do. It’s the thing that runs our business” (2). One of the most important roles is the recruitment and selection of new staff members. HR managers are also responsible for protecting...
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...other people’s burden. He is a person who is blamed or praised for other people’s failures or successes respectively. He is a person who attempts to achieve stated objectives of an organization by directing human activities (men, materials, machines and money) in the production of goods and services. A manger is responsible for planning, directing and controlling the work of a group of individuals, monitoring their work and taking corrective action when necessary. For many people, this is their first step into a management career. Managers may direct workers directly or they may direct several supervisors who direct the workers. The manager must be familiar with the work of all the groups he/she supervises, but does not need to be the best in any or all areas. It is more important for the manager to know how to manage the work than to know how to do their work well. A manager may have the power to fire employees or to promote them. In larger companies, a manager may only recommend such actions to the next level of management. The manager has the authority to change the work assignment of team members. A manager’s title reflects what he/she is responsible for. In other words, a manger is one who has the formal authority to use organizational resources, make decisions and accomplishes the goals of the organization. E.g. President, Governor, Diplomats, the Director of a local petrol station, e.t.c. 2.) MENTION THE DIFFERENT TYPES OF MANAGERS BY LEVEL IN AN ORGANISATION 1...
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...gossip and rumors about the merger. As managers, let’s be sure to continue to role model, respect and be fair to employees, and use our best practices in the work environment. Here are some quick tips and reminders to assist you while managing employees in our diverse and changing environment. In almost every organization, change is inevitable. If the manager or supervisor understands how change works, and how it affects others, work from employees will remain encouraging and productive. The most valuable asset a manager can have when involved in a change is an ability to lead. It is not uncommon for most people to fear change. With a combination of fear, instability, and uncertainty, a work environment can become chaotic. Managers must focus on subordinate’s feelings about the change and recognize and confirm those feelings of the employees. Multiple reactions may occur in any change situation. Individuals react as their needs dictate. Different people have different needs and from this a feeling of loneliness, panic and fear may arise in the workplace. Managers must be aware of discussing certain issues of the business among subordinates and not participate in on the job gossip; however, it is the responsibility of managers to tell employees what the change means to the employee, will the employee continue to have a job, and if employees have the skills and knowledge to succeed in the new work environment. Employees want to know how much of control of their future they have instead...
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