...The traditional, evolved and transformational role of CIOs Mawuena K. Raven University of Maryland University College Abstract There is no doubt that organization since the 1990s are viewing information technology (IT) as an integral part of their strategy for the future. It is not seen only, like in the past, as a simple tool to communicate and decrease production costs, but there is a total recognition on the role it plays and continues to play in business performance and strategic planning. A situation that is necessitating a similar makeover and transformation of IT departments are structured and run. It is how the Chief Information Officer (CIO) came about, as a direct result of this shift. There is not a single and universal way of defining the CIO and his or her job description and responsibilities he or she might have within an organization depend on its structure, and how the organization is trying to achieve throughout the position. Nevertheless, and until recently organization hire CIOs as "simply department managers who ensure that all PC's can be turned on and that the processes work". But, because and like never before, businesses are relying on information technology to gain competitive advantage, the job and responsibilities of the CIO is evolving, making the position that can help transform the entire organization objective by innovating and sustaining its core competencies and knowledge that will...
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...operations of the company. AAA Management's New Organizational Structure | CIO | CEO | CTO | CPO | Vice Presidents | CSO CKO | Managers | Analysts | Essay Answer1:- Let’s look at the different roles and responsibility of title listed above before going into discussion for effective reorganization. CEO: The job title, CEO (Chief executive officer), refers to the head of an organization as in the person who presides over or is in charge of an organization. The Chief Executive Officer (CEO) is the highest ranking executive manager in a corporation or organization. The CEO has specific responsibilities depending on the needs of his or her organization. The job description of a CEO varies by organization. Creating, communicating, and implementing the organization’s vision, mission, and overall direction. Leading the development and implementation of the overall organization strategy. http://humanresources.about.com/od/job-titles/f/Chief-Executive-Officer-Ceo-Do.htm CIO: The CIO position emerged in the early 1980s in response to the pervasive use of IT in firms and the emergence of the information economy. The CIO position gradually became more influential as IT increasingly played a central role in business processes and firm strategy. Today’s CIOs are often members of the firm’s C-level executive team and assume many influential roles and responsibilities besides maintaining the IT infrastructure, such as establishing...
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...assignment template provided in NYU Classes that summarizes the article’s content and whether or not you agree with the statement that chief information officers (CIOs) should report directly to chief executive officers (CEOs). Cite Sources Used – Use of APA format is mandatory. For more information on APA format, see http://owl.english.purdue.edu/owl/resource/560/02/ or http://library.williams.edu/citing/styles/apa.php. For more information about plagiarism, consult http://nyu.libguides.com/plagiarismSCPS or www.plagiarism.org. Please provide citations within the text, along with a list of references used. “This is a great time to be a CIO. We sit at the center of it all.” – IBM CIO Leadership Forum Participant CIOs are underestimated From the Sony case and some researches we could find that globally, a minority of CIOs (38 percent) reports directly to their CEO today. IT can be a really tough gig for making a valiant attempt to demonstrate business credibility by providing solutions that can have significant business impact, regardless of industry and regardless of vertical. It can. However, IT departments are constantly seen as “service providers” to the organization. CEOs that sit at the top of the organizational pyramid are slowly killing their CIOs by locking the CIOs out of strategy sessions. Why CIOs matters A LOT * The business landscape is changing As business and technology strategies increasingly become one, more collaboration is needed. * Innovation...
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...Health Care Careers Diagram and Summary The role of the chief information officer (CIO) in healthcare has become one of the main lifelines of the industry. The CIO is the most important person within an organization in regards to the collecting, organization, and monitoring of data. The CIO is a critical contributor to the development of the heath care organization’s strategy; a valued member of the “C” suite, a leader and manager of a high-performance information technology staff; able to lead and support major change in organizational processes; an astute judge of the potential of new technologies; effective in managing the organization’s IT suppliers; and able to leap tall buildings in a single bound. (Glaser & Williams, 2010) The CIO is responsible for establishing and maintaining many key relationships within an organization’s leadership team. They work to provide valuable input that helps shape the entire organization’s vision and path to success. The CIO reports consistently on the progress and development of all information technology (IT) projects, issues, and tasks. “They are the brain of the business-body, monitoring and regulating all the data that passes through. Without CIOs, a healthcare company would collapse under the weight of unprocessed information.” (Becoming a Healthcare CIO (Chief Information Officer), 2012) The CIO focuses on updating and optimizing existing systems while utilizing new systems effectively and efficiently. They are also responsible...
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...Magnusson, J & Bygstad, B 2013, ‘Why I act differently: studying patterns of legitimation among CIOs through motive talk.’ Information Technology & People, vol. 26, Iss 3. IT governance has become the de facto norm system for Chief Information Officers (CIO) in the organizational environment. As the importance of norms increases it has become necessary to study how CIOs legitimate incompliance with these norms. This academic journal focusses on the study of the legitimation of norm incompliance by CIOs in Swedish organizations. The authors, Johan Magnusson(University of Gothenburg and Norwegian School of IT, Gothenburg, Sweden) and Bendik Bygstad(Norwegian School of IT, Oslo, Norway) attempt to construct a picture of how CIOs relate to norms. In order to encompass a healthy study group for statistical accuracy, the authors focused their study on eighteen CIOs in large organizations. The organizations chosen were recognised by the industry for their excellent IT governance. Norm compliance is important for CIOs as they strive for recognition in the organizational hierarchy. For most CIOs, it is important to be viewed as an important member of the organizational management team at large. This need for recognition stems from the expectation that the position of CIO is a possible qualifier for significant roles such as the Chief Executive Officer of the organization. In the eyes of the CIO good judgement and quick decision making are paramount factors for success. The goal of the...
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...Officer (CIO). It is a job title for the head of information technology within an organization. The CIO typically reports to either the chief financial officer or, in IT-centered organizations, to the chief executive officer. CIO is a job title commonly given to the person in an enterprise responsible for the information technology and computer systems that support enterprise goals. As information technology and systems have become more important, the CIO has come to be viewed in many organizations as a key contributor in formulating strategic goals. Typically, the CIO in a large enterprise delegates technical decisions to employees more familiar with details. Usually, a CIO proposes the information technology an enterprise will need to achieve its goals and then works within a budget to implement the plan. Typically, a CIO is involved with analyzing and reworking existing business processes, with identifying and developing the capability to use new tools, with reshaping the enterprise's physical infrastructure and network access, and with identifying and exploiting the enterprise's knowledge resources. Many CIOs head the enterprise's efforts to integrate the Internet and the World Wide Web into both its long-term strategy and its immediate business plans. The prominence of the CIO position has risen greatly as information technology has become a more important part of business. The CIO may be a member of the executive board of the organization. While the CIO job title...
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...1. What is the importance of information system to STARS? Although STARS appears to have maintained the highest standards in recruiting highly trained professionals for its team, these high standards have not been the case previously with regard to information systems. The former CIO was not a member of the permanent staff but a consultant who just focused on his own assignments. Department managers had to deal with the system problems on their own. Senior executives do not seem to have had any clear vision as to the importance of IS and the commensurate need for professional leadership. According to the communication with the managers by CIO, one argument raised was that even if a lengthy information system outage occurs, information systems are not truly critically important because helicopters and medical teams can still fly to accident sites and rely on the cell phone for communication purpose. That is, STARS basic operations will still function even in the absence of information system support. However, the STARS mission is measured in human lives and not simply by the timely dispatch of a helicopter and medical team. Much of the critical information regarding accident victims, site conditions , availability of the chain of survival partners and even factors related to aircraft safety cannot be successfully communicated by cell phone, these information, in turn, can directly affect the survival rate of patients and the safety of the aircrews. In fact, ELC heavily relies...
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...Management Information Systems Reaction Paper Engaging in CIO-‐CxO "Conversations that Matter": An Interview with Peter Keen Done by: Rime OUADI Supervised by: Dr. BENMOUSSA Table of Contents Introduction: ..................................................................................................................... 3 My reaction: ...................................................................................................................... 3 Conclusion: ........................................................................................................................ 9 References: ...................................................................................................................... 10 2 Introduction: Known as “One of the top 100 business gurus in the world and thought leaders with impact” in 2003 according to The Global Speakers Bureau’s website, Dr. Keen is a distinguished international consultant, educator, public speaker and writer in many prestigious universities, such as Harvard, Stanford...
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...Executive Summery This report attempts to introduce and analyse an issue in the governance structure module that Octo has experienced. Octo is a company initially started in Italy, and then has successfully expanded globally. The CIO, Giuseppe, adopted several governance modules in order to reach s a stabilised alignment between IT and business, and his role has changed accordingly. Yet, issues still occurring, and the analysis suggests that the governance modules were in appropriate given the organisation’s situation. A recommendation is provided to adapt the federalism governance module as an approach to surmount the issues and effectively align IT and business. Pertinent organisational background Summary of organisation functions and market Octo Telematics, a multimillion value company specializing in providing telematics related services for automotive market. Octo, which was founded back in 2002 by Fabio Sbianchi and Giuseppe Zuco (the current CEO and CIO respectively), has enjoyed a great period of successful growth expanding from Italy its home country to global markets. Within five-year cycle from 2009 to 2013, the company’s financial value tremendously increased 500% attracting equity funds to invest in the promising telematics sector. The secret lays in the technology used by Octo, the core service is a device called On Board Unit (OBU), and the main functionality is to transmit data related to location, time and usage of vehicles in which it is installed....
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...A Chief Information Officer (CIO) is the person to whom an organization looks to handle the responsibilities of the information technology and computer systems which support the organizations goals (Rouse, 2010). The CIO is considered to be the key person in the planning of strategic goals. A CIO will be involved with analyzing and revising of business processes. The CIO will identify and develop new system tools, along with restructuring the organizations physical infrastructure and network (Rouse, 2010). According to McNickle (2012), the ten key characteristics of a CIO are as follows: • The capability to mentor and lead • Capability to establish the strategy • The skill to implement the strategy • Use of technology as a tool • Build consensus...
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...systems are indispensable to a company. Succession planning in the IT department is critical because you want to make sure the business is always prepared and protected while the technology’s role as a business enabler continues to grow. It is also particularly important in high tech because the field is so specialized and ever changing. An executive can never be in a position where he/she is leaving the business, worried about getting the support the organization will need once they are absent. As the impact of technology has grown across global enterprises, IT has become critical to every corporate function, and IT effectiveness has become a competitive weapon. The key to maintaining department wide continuity and reliability is identifying not just the stars of tomorrow, but going a few levels deeper to scope out employees with the potential to step up to the plate years from now (Nash). Globalization and corporate productivity is driven increasingly by information technology’s ability to make data available to decision makers anytime, anywhere. The CIO must understand the company’s products, services and structure like never before and wear a number of different hats while working with internal and external stakeholders globally. In addition to critical knowledge and experience, world-class CIOs possess a portfolio of personal and performance competencies that define them as true business partners within the corporation. The common refrain is, “Why should we take efforts for identifying...
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...FOR CIOS Emerging Business Technology Priorities Landscape: The Business Technology Agenda Playbook by Marc Cecere and Charlotte Wang March 22, 2016 Why Read This Report Key Takeaways In the age of the customer, the focus of technology management must shift toward winning, serving, and retaining customers. Understanding how and where to prioritize this shift is a critical aspect of technology leadership. This report describes the landscape of options CIOs must navigate to lead in the age of the customer — options that both simplify existing information technology (IT) services and accelerate new business technology (BT) capabilities. Focus Scarce Resources On Business Technology Initiatives Strategic business capabilities create perceived differential value in the mind of the customer. By focusing scarce BT resources on strategic capabilities, CIOs can dramatically shift the role of technology management in creating superior customer experience and delivering customer value. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. Reduce Complexity By Simplifying IT Legacy In the age of the customer, business must become agile and operate at the speed of the market. To achieve agility, CIOs must remove the complexity of the underlying technology surrounding generic capabilities by engaging the executive team to compromise on generic technologies. Prepare The Technology Organization With New Skills...
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...department has various staffs that perform fundamental roles in the information technology-related activities. It ranges from activities of customizing a software to implementing and maintaining a network to ensure effective system backups. In addition, these healthcare information technologies bring about other activities, for example, managing information, managing technology among many others. Similarly, there are many personnel assigned different IT-related tasks, for example, the chief information officer and the chief technology officer (Tan, Payton, & Tan, 2010). Roles of CIO and CTO Chief Information Officer The CIO is the overall manager of the healthcare organization’s department. Apart from being the head, the CIO is an executive who can lead the organization in efforts of acquiring and implementing healthcare information technologies to advance organizational strategies. As such, the CIO fully manages the information and telecommunication technology functions by ensuring proper execution and support for medical and clinical systems. When the organization aims at advancing strategic planning in relation to information technology, the CIO takes part in such seminars to ensure he or she coordinates departmental technology planning activities. Clearly, in the event that, a healthcare organization adopts a healthcare information technology, then, it must align emerging practices to its organizational value. The CIO is the...
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...CIO Challenges – Preparing for IT Leadership ITM T 6:00pm-9:30pm SPRING 2012 Date: 03/28/2012 ------------------------------------------------- INTRODUCTION (5 Points) Jim Barton, the former head of Loan Operations, is appointed the new CIO of the IVK Corporation as the new CEO is attempting a turnaround following a period of slowing business performance1. Barton has no IT background and the serious challenges gave him very little time to learn what effective IT management is all about. The story narrated to us three events Barton had experienced in the weekend before he entered the new office. On Friday evening, in the bar, he mysteriously encountered a wise kid who gave him a surprisingly good advice and inspiration by telling him it is important to know what you don’t know. On Sunday morning, during his jogging, Barton met with Bill Davies, the former CIO ad IVK. Bill told Jim that he “won’t last one year” in the job of CIO, which reminded Jim of the harsh truth that he would be judged on his performance, regardless of the lack of experience in the area that was his starting point. On the afternoon of the same day, Barton’s consultant and girlfriend Maggie made a very good suggestion that Barton should arrange meetings with CIOs, analysts, investors, customers, and other IT movers and shakers to help him better understand the role of a CIO. ------------------------------------------------- ISSUES/PROBLEMS (20 Points) * In taking on a new assignment, how can...
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...Why do you think a CIO survey is important for the HMIS industry? The role of a CIO requires a professional leader that is able to have different skills to do this job. One of the most important skills is communication, the abilities to communicate with others is essential for this role. Another skill is being a good leader by earning respect and trust of the organization. A good essential point of a CIO is to learn from his/her own mistakes and understand that sometimes it is not possible to make things happen the first time; thus to learn from those mistakes to their advantage. The CIO position plays a critical role in the company’s success not only on the productivity of his/her employees, but also how well can they deliver the information to the administrative and professional staff in supporting the services of the organization. A survey is definitely on of the most important steps that an efficient CIO should take in consideration. This information should be able to provide feedback for the CIO to be more effective. Even though, this is a continuous process it will make positive impact to the organization. In addition, this will be good for the success of his or her employees working under his/her command, in which eventually translate into the organization’s success. Furthermore, communication and the sharing of a technology vision among senior management level are also critical in determining the success of the HMIS leadership. Having a good HMIS...
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