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The Role of the Nurse

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Knowledge Questions Unit 33 Reflect and develop your practice

1. Give some examples of dilemmas or conflicts that you may face in your workplace. Whilst at work all staff have a moral and legal obligation to be responsible for each other’s welfare and safety to ensure that each shift runs smoothly without problems. But on occasion there are issues and conflicts that can arise and these are usually sorted out at the time by the staff themselves.

Here are some examples: Two members of staff are arguing about escorting a patient to the shops. A patient wants the activity room opened and it was not time to for the room to be open. Patient was upset, and started to verbally abuse staff. A member of staff tried to stop a patient to abscond, the patient got angry and attack the member of staff by strangling her. A patient feels unsafe because staff on duty is all female.

2. Where can you get information and support to ensure you are following good practice principles with in your work place? 3. What skills and knowledge do you need to carry out your work role effectively? All staff members must have attended training courses on moving and handling, infection control, first aid, fire awareness, food and hygiene, safe guarding adults, protection management of violence and aggression. They should attend refresher courses every two years. As a care worker we should have a qualifications in NVQ Level 2 in health and social care. by the end of 2010 it will be a legal requirement for all people working in care to have a minimum of NVQ Level 2 in health and social care.

4. Identify why it is important to reflect on your practice and to ensure you take part in personal and professional development? Reflective practice helps to increase my confidence.

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