...The family and history of Toyota Way Sakichi Toyoda was born in 1867 and died in 1930. During his life, the inventor developed several devices but the greatest invention was the Toyoda Power Loom. The powered loomed was developed in 1896 equipped with the new weft-breaking automatic stopping device. In 1924, he developed the world’s first automatic loom with a non-stop shuttle-change motion called the Type-G Toyoda Automatic Loom. After the automatic loom, Sakichi rooted the Toyota Production System (TPS), which is the philosophy of "the complete elimination of all waste" fills all aspects of production in pursuit of the most efficient methods. Kiichiro Toyoda, inherited the philosophy of TPS from Sakichi. The Just-in-Time concept was developed by Kiichiro Toyoda, the founder (and second president) of Toyota Motor Corporation. "Just-in-Time" means making "only what is needed, when it is needed, and in the amount needed." Supplying "what is needed, when it is needed, and in the amount needed" according to this production plan can eliminate waste, inconsistencies, and unreasonable requirements, resulting in improved productivity. After years of trial and error with the Just-in-Time concept, he improved the TPS efficiency. For the Just-in-Time system to function, all of the parts that are made and supplied must meet predetermined quality standards called the jidoka process. Jidoka means that a machine safely stops when the normal processing is completed. If quality or equipment...
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...The “Respect for People” principle is one of the two pillars of The Toyota Way; the other being “Continuous Improvement.” Toyota claims that respect for people is the foundation for continuous improvement. Many managers seem to think they know what this “Respect for People” principle implies, and they believe that they follow it. The reality is that most do not understand this concept outside of the Toyota management system. Toyota states, “Respect for people is the attitude that regards people’s ability to think most.” Most managers have a poor idea of what it actually means to demonstrate “Respect for People.” Many would claim that showing respect for people would include things such as treating employees fairly, giving them clear goals, trusting them to achieve goals set, and listening to employees. Managers believe respect is easy to understand and apply these misguided ideas. This is a huge part of lean that has been missing. “Respect for People” is an aspect of excellence at Toyota that needs to be understood and implemented. It is a mindset that can be difficult to understand without experiencing day to day. This is why it was looked over for so long, with instead the focus being on the surface of the Toyota way. Emphasis is put on the high importance of workers capabilities to begin to describe what it means to truly demonstrate “Respect for People. The workers are allowed to display their capabilities through active participation in running and improving...
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...สรุปประเด็นการบรรยาย เรื่อง “KAIZEN และ TOYOTA-WAY” โดย นายสุรศักดิ์ สุทองวัน รองผูอํานวยการฝายพัฒนาธุรกิจ บริษัท โตโยตา มอเตอร ประเทศไทย จํากัด ในโครงการเสริมสรางความรูเพื่อพัฒนาประสิทธิภาพการปฏิบัติราชการ ครั้งที่ 3 วันพุธที่ 14 กันยายน 2548 ณ หองประชุม 1 ชั้น 5 อาคารสถาบันดํารงราชานุภาพ ความเปนมาของบริษัท โตโยตา มอเตอร ประเทศไทย จํากัด บริษัท โตโยตา มอเตอร ประเทศไทย จํากัด กอตั้งเมื่อวันที่ 5 ตุลาคม 2505 มีเงินทุนจดทะเบียน เริ่มตน 11.8 ลานบาท และมีเงินทุนจดทะเบียนในปจจุบัน 7,520 ลานบาท ยอดขายสะสมตั้งแตป 2522 คือ 2,077,545 คัน สวนยอดขาย ป 2004 คือ 234,177 คัน มีพนักงานทั้งหมด 12,000 คน จํานวนโรงงานประกอบ รถยนตในปจจุบันมีทั้งสิ้น 2 โรงงาน ไดแก กําลังการผลิต 140,000 คัน - โรงงานประกอบรถยนตสาโรง ํ - โรงงานประกอบรถยนตฉะเชิงเทรา (เกตเวย) กําลังการผลิต 100,000 คัน บริษัทในเครือ โตโยตา มอเตอร ประเทศไทย จํากัด ประกอบดวย - TABT (Toyota Auto Body Thailand Co.,Ltd.) - TLT (Toyota Leasing Thailand Co.,Ltd.) - STM (Siam Toyota Manufacturing Co.,Ltd.) - TTT (Toyota Transport Thailand Co.,Ltd.) - TAW (Thai Auto Works Co.,Ltd.) - TAT (Toyota Automotive Technical School) เปนโรงเรียนระดับ ปวส. ที่จะรับผูจบการ ศึกษาระดับ ปวช. เพื่อใหมาศึกษาดานเทคนิคการผลิตรถยนต เมื่อจบการศึกษาแลว ผูเรียนจะไดรบ ั ประกาศนียบัตรจากบริษัทฯ ทั้งในประเทศไทยและจากบริษัทแมในประเทศญี่ปุน รวมทั้งจะไดรับประกาศนียบัตร ตามหลักสูตรของกระทรวงศึกษาธิการดวย - TBS (Toyota Body Service Co.,Ltd.) - RRC (Rachamongkol Rice Co.,Ltd.) เปนโรงสีขาวอันสืบเนื่องจากพระราชดําริของพระ บาทสมเด็จพระเจาอยูหัว...
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...the internal communication process at Toyota between their employees and management. There has been a loss of ideas and knowledge, which is a complete violation of their founding principles defined in the Toyota Way. With the suggested recommendations, Toyota can once again reclaim its dominance in the world automobile market while at the same time improving their operational efficiency and quality. Table of Contents Title Page 1 Abstract 2 Table of Contents 3 Executive Summary 4 Toyota Overview 5 Toyota’s Key Challenges 5 Cost-Benefits Summary 7 Analysis of Data and Findings 8 Summary of Recommendations 11 Conclusion 11 References 13 Appendix A 14 Appendix B 15 Appendix C 16 Appendix D 17 Appendix E 18 Appendix F 19 Executive Summary The Toyota Motor Corporation has experienced numerous setbacks the past decade including lawsuits, damaged corporate reputation and eroding consumer confidence. Although many different processes can be to blame for this, ultimately it is Toyota’s upper management that has to be held accountable for the decisions made. One of the contributing factors to these poor decisions is the breakdown in the concept of continuous improvement due ideas and knowledge shared by employees not being embraced by management. This is a violation of the Toyota Way and Toyota needs to return to their roots. Data...
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...those skills. Education, on-the-other-hand, provides general skills not specific to a particular career or job (Blanchard/Thacker, 2010). 2. Briefly describe what the organization is and what is does. This should be one or two paragraphs. Toyota was founded in 1867, by Sakichi Toyoda, with the purpose to contribute to a prosperous society with the innovation and manufacture of quality automobiles. Toyota manufactures various types of vehicles worldwide. Toyota is considered an innovative leader, and the organization is well-known for its management philosophy and the world’s first mass-market hybrids. Toyota’s vision is to create earth-friendly products for growth. Reported March 2012, Toyota conducts its business globally with 50 overseas manufacturing companies in 27 countries and regions. The automobiles are sold in more than 160 countries and regions. Toyota has a massive number of employees. There are a combined total of 11 facilities located in the United States and Canada (most in the U.S.). For example: Toyota Motor Manufacturing, West Virginia, Inc began November 1998, and this facility employs 1,069 individuals. Toyota Motor Manufacturing, Indiana, Inc. began February 1999, and this subsidiary employs 4,780 employees (Toyota Motor Corporation, 1995-2005). 3. Assess the...
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...Process Improvement – Toyota Sharron Rose Capella University Unit 2 Assignment 1 Problem statement: What exactly is the problem? With globalization comes an inevitable strain or tension between global and local forces. Toyota grew into such a large company at record speed that it could not transplant its culture to foreign markets readily. Further, because their organizational structure was centralized, key decision-making came only from Japan impairing the company’s ability to prevent the burgeoning safety problems before they reached the crisis stage. Decentralized control must take place for better communication, greater consistency, and ultimately better quality and safety for customers worldwide. Background of the issue: How long has it been occurring and other relevant historical data (costs, impacts, and implications to the organization)? Toyota was basically organized the same way it was half-a-century ago when it first began selling cars in the United States. None of its operations are functionally integrated – and all report back to Japan. It’s a caricature of a chimneyed company with vertical structures and no coordination (Taylor, 2010). While Toyota’s structure may have suited them when they were a much smaller company a generation ago, it no longer does. It’s presence in the U.S. has grown significantly and its regional engineers and executives have endured frustrating amounts of bureaucratic red tape and time-consuming sign-offs and approvals...
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...Abstract As one of the largest and most successful automakers in the world, Toyota Motor Corporation, set multiple benchmarks for quality and improvement, but faulted tremendously and faced financial crisis. In the year 2009, this company reported an annual net loss of approximately US$ 4.2 billion. In the same year, the Toyota Company was reported to have recalled more than eight million cars and trucks in the whole world. Had the company lost sight of its long-term philosophy, a key principle behind the Toyota Way? Had Toyota sacrificed quality and their historic customer focus at the expense of extreme cost reductions? Were non-family managers truly to blame for “hijacking” Toyota? This Process Identification and Improvement plan will examine process areas for improvement: Toyota Production System (TPS) integration, the company’s decision making management centralized systems, and quality of the products. Executive Summary With the global expansion occurring, the organization’s core principles became diluted. By the year 2010, Toyota faced an unprecedented crisis with both its reputation and plummeting stock prices from the effects of recalling over 10 million vehicles worldwide. Toyota put their customers at risk by failing to immediately notify the proper authorities regarding the potentially defective acceleration situation. Toyota failed to comply with the federal law in the foreign subsidiary and failed to report such safety defects to the proper government regulators...
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...must mold the iced water into the form you want. Finally, you must solidify the new form (refreeze). TOYOTA is a good example. Judged by the innovations in its products, notwithstanding the Prius, we can know that an innovation product needs a new product line. Production, service, marketing, and other business processes all have change. Although the pace of innovation is very slow, but the entire organization has changed. 1B. Action Research Model Explain how the first three steps of the Action Research Model have already been implemented in this case. Note that step two—consultation with behavioral science expert—equates to the “Entering and Contracting” process associated with an organizational change/OD consultant described in your readings. The Lewin’s change management model’s first three is unfreezing, changing and refreeze. First, change the leadership team, is no longer a family business. Having a better management team and a leader is the first step to success. Change the production line of the product and the product is the fundamental of a manufacturer. Changed the after-sales service and production technology is also a great change step. 2. Collecting Data This is Organizational change. And use by quantitative and qualitative data collection methods. The Toyota has changed whole organization, was a family business became to innovative business. The Toyota forecast future car industry, create new energy cars to market. Quantitative research typically explores...
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...Knowledge Management This case describes the many knowledge management practices that take place at Toyota Motors, which is of course the world's most money making company. Also, it describes how Toyota enables wide knowledge sharing not just within the organization but also across its supply chain. It details the practices that make Toyota a true learning organization. It discovers the role of traditional structural practices in the company's knowledge management efforts. In 2004, Toyota Motor Corporation was Japan's largest company and the world's second largest automobile company with worldwide unit sales of 6.7 million (Liker, 2003). It was acknowledged as one of the world's best knowledge enterprises, and was a three-time winner of the Global Most Admired Knowledge Enterprises (MAKE) Survey 4, and a five-time winner of the MAKE Japan Survey (www.icmrindia.org). This award identifies the best practices in the area of knowledge management. The survey studied enterprises on criteria like knowledge-based culture and products, knowledge sharing and teamwork, as well as structured learning. Many experts believed that effective knowledge management had given Toyota a strong competitive edge. Toyota's Production System manufactured a variety of high-quality vehicles at very low cost. Toyota had been extremely open about its production system. Company sources were quoted to have said, "Study us all you want"(Stalk & Lachenaur, 2004). Even with studying, no other company was...
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...The Case for Change at Toyota Motor Corporation Process Identification and Improvement Plan ______________________________________________________________________________ Unit 1 Assignment 1 MBA 6022 Lynette D. Capella University Abstract This Process Identification and Improvement Plan will begin with a summary of the Toyota Motor Corporation and core commitment to safety, quality and volume. It will also refer to the case study review titled “Toyota: The Accelerator Crisis (2010), by Greto, Schotter, and Teagarden for a synopsis of the accelerator and automobile recall crisis that affected the company’s reputation, image and near financial collapse. It also identifies two distinct process areas have been targeted for improvement, Toyota’s HR management systems and TPS/Lean Production System which need to be integrated. Furthermore, this plan will further discuss areas of development, positive impact and benefits to the company— and demonstrate how if a process change does occur how it will negatively impact this particular industry/ areas for improvement or innovation and then discussing the specific opportunities including impact and benefits. Introduction Toyota Summary: According to Greto, (2010), in 1933, Toyota Motor Corporation was originally founded as a division of Toyoda Automatic Loom Works; which was dedicated to the production of vehicles under the guidance of Kiichiro Toyoda. The company’s first automobiles were the A1 passenger cars...
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...Next we will discuss some advantages and disadvantages that can affect an organization. 6.1 Advantages of organisational change 6.1.1 Improved organisational performance The first advantage is improved organisational performance. (D’Netto et al, 2000) It can help the organisation to perform better. It may become higher productivity through use the advance in technology, training and other else. Besides that, the employees have more knowledge and pool of information about how to use machine or efficient use of the resources. For the example, the Toyota Company implement a concept which is JIT (Just in Time) to reduce the cost and promote the benefit of product (Likert, 2004). It is also the oldest and first way by Toyota and still uses it now. After that, Toyota add automation concept into management. They realize that Toyota way is also the most important change in Toyota’s management. So, they implement TPS which is Toyota Production System become philosophy of production management. 6.1.2 Flexibility The second advantage is flexibility (Mullins, 2010). That is because change can be implemented without heavy affecting the operation of business. This flexibility allows the organisation to respond and take corrective action more quickly if there have any problem. For the example, Coca-Cola Company wishes to change the taste and expectation of the consumers. But during the mid-1980s, they realize that Americans prefer the sweet taste of the rival product and they realize...
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...Toyota plant in Valenciennes The Toyota Yaris is a subcompact car produced by Toyota since 1999. Yaris was first launched in the European market and it has achieved great success in the global market then. It was become Toyota's best-selling models in Europe. Besides, Toyota has used the "Yaris" and "Echo" names on the export version of several different Japanese-market models. At the beginning, Toyota decided to sell Yaris in the European market and build their overseas factory in Valenciennes France. As Toyata’s target market was in the European market, its overseas factory has the advantage in low labor cost and delivery cost. Valenciennes is a medium-sized city of 350,000 inhabitants located at northeast of France near the Belgium border. The region was severely struck by the steel crisis of the 1970s and the following constriction of the coal mining industry. The region suffered a huge economic depression with an unemployment rate approaching 30% during the 1980s. At that time, the installation of the Toyota factory in the industrial suburbs of Valencienne was a very important step of this regional revitalization process. Toyota ensured to the local government that it will create more than two thousand jobs for local residents. Considering of local economic situation, Toyota’s plant was more than welcome by local government and residents. To attract Toyota, national and local governments, as well as the European Union, gave Toyota a total of 51.5 million Euros in subsidies...
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...Introduction Toyota Motor Corporation is one of the world largest automobile manufacturing. They have manufacturing plant throughout the world. Toyota has thirteen manufacturing plants in North American alone. One of its largest plants is here in the Georgetown, Kentucky where they produce the new Camry. Toyota is poised to overtake General Motors and become the largest car manufacturer in the world. Much of this success can be attributed to the renowned Toyota Production System (TPS). This system is one of the most admired lean manufacturing systems in existence and is constantly used in operational management text books as an example of how important operational management is to an organization. The main objectives to the TPS are to design out overburden and inconsistence, and to eliminate waste. Toyota has spent millions of dollars to bring over this system and implement here in its North American manufacturing plants. In our case we focus on the breakdown of this system that allows a small issue in seat installation to turn into a large problem that is slowing down production. Car production has dropped from run ratio of 85% to a run ratio of 95% in only one month. The run ratio measures the number of cars actually assembled in proportion to the number of cars that could have been assembled with no line stoppages. Along with the slowdown in production no one can put their finger on what is causing this and why there is a breakdown in the otherwise efficient TPS that usually...
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...Rewarded with a smile by exceeding your expectations Annual Report 2011 Year ended March 31, 2011 TOYOTA MOTOR CORPORATION Leading the way to the future of mobility A future mobility that links people with products and services Toyota's Global Vision not only calls for building better cars, but also expresses our goal of contributing to the creation of better communities. Toyota is developing new products and services for the future of mobility, with the goal of realizing practical, low-carbon mobility; new lifestyles; broad application of environmental technologies and infrastructure for safer mobility. Fruit Fruit Ever-better cars Develop vehicles that exceed expectations Enriching lives of communities Contribute to communities Contribute to the future of mobility Sustainable growth Constantly strive for the "ever-better cars" and "enriching lives of communities" goals by ensuring sustainable profitability with a long-term point of view. Trunk Stable business base Roots Toyota values The Toyoda Precepts Guiding Principles at Toyota The Toyota Way Tomorrow's environment-friendly vehicles, new business activities 2 Meeting challenging goals by engaging talents and passion Building cars that meet the needs of people in every region Toyota seeks to build ever-better cars that meet the needs of consumers and society, based on our principles of “customerfirst,” “genchi genbutsu” (onsite, handson experience) and “good quality, affordable...
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...Toyota Company Name University Affiliation History and back ground of Toyota Motor Corporation Toyota Motor Corporation is a Japanese automobile company that came into existence in 1937. This company was established mainly to manufacture automobile after the founder had traveled to Europe and the US to investigate how to manufacture gasoline powered engine (Kalb, 2012). The company came into existence because there was a need to develop a local automobile by Japan since the government needed domestic automobile production units because it had war with China (Meyer, 2015). The company produced its first engine known as Type A engine which was used in its first models of passenger and truck vehicles. In 1950, a separate Toyota Motor sales company was established to deal mainly with the marketing of the Toyota car products. This separate company lasted until 1982. In the 1950s, the Toyopet dealer chain has established a chain which specialized in the production of Toyopet Model SA; by 1957, Toyota Company managed to start exporting its car products to other parts of the world such as Australia, United States, and Europe (Kalb, 2012). In 1982, Toyota Motors Company and Toyota Motor Sales merged forming one company known as Toyota Motor Corporation. The company started establishing new brands of vehicles that surpassed the brands of the competitors (Kalb, 2012). In the 1990s towards the new century, the company started to branch out by adding many larger and luxurious vehicles...
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