...The Toyota Way I have learned about “the Toyota Way”, which leads Toyota to success. “The Toyota way” is the core value and culture of Toyota. I learned a lot from “the Toyota way”. The following are 5 basic principles of “the Toyota Way”: First, challenge. Challenge means that a corporation should always challenge itself in terms of challenging the process. A company should not say that we are doing very well and we need not make any improvements. Unless a company always challenges the process, it cannot have constant competitive. Secondly, improvement An organization should keep improving itself. As the CEO of Toyota said, there is no perfect car; we are improving our cars base on customer’s needs. We should never think we are the best; we should keep identifying where we can still work on and improve. Consistent improvement is one of the traits of a great company. Thirdly, go and see All managers and employees should walk around to observe and find problems. This is basically a concept of managing by walking around, however, Toyota requires that all the employees have the ability to identify the potential problems. This ability needs a lot of experiences and knowledge. Fourthly, respect We should respect our employees and customers, as well as partners. We respect others and then they are going to respect us. Then we can a very good relationship with employees, customers and partners, which are very good for us. Fifthly, teamwork Teamwork is very important...
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...The “Respect for People” principle is one of the two pillars of The Toyota Way; the other being “Continuous Improvement.” Toyota claims that respect for people is the foundation for continuous improvement. Many managers seem to think they know what this “Respect for People” principle implies, and they believe that they follow it. The reality is that most do not understand this concept outside of the Toyota management system. Toyota states, “Respect for people is the attitude that regards people’s ability to think most.” Most managers have a poor idea of what it actually means to demonstrate “Respect for People.” Many would claim that showing respect for people would include things such as treating employees fairly, giving them clear goals, trusting them to achieve goals set, and listening to employees. Managers believe respect is easy to understand and apply these misguided ideas. This is a huge part of lean that has been missing. “Respect for People” is an aspect of excellence at Toyota that needs to be understood and implemented. It is a mindset that can be difficult to understand without experiencing day to day. This is why it was looked over for so long, with instead the focus being on the surface of the Toyota way. Emphasis is put on the high importance of workers capabilities to begin to describe what it means to truly demonstrate “Respect for People. The workers are allowed to display their capabilities through active participation in running and improving...
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...สรุปประเด็นการบรรยาย เรื่อง “KAIZEN และ TOYOTA-WAY” โดย นายสุรศักดิ์ สุทองวัน รองผูอํานวยการฝายพัฒนาธุรกิจ บริษัท โตโยตา มอเตอร ประเทศไทย จํากัด ในโครงการเสริมสรางความรูเพื่อพัฒนาประสิทธิภาพการปฏิบัติราชการ ครั้งที่ 3 วันพุธที่ 14 กันยายน 2548 ณ หองประชุม 1 ชั้น 5 อาคารสถาบันดํารงราชานุภาพ ความเปนมาของบริษัท โตโยตา มอเตอร ประเทศไทย จํากัด บริษัท โตโยตา มอเตอร ประเทศไทย จํากัด กอตั้งเมื่อวันที่ 5 ตุลาคม 2505 มีเงินทุนจดทะเบียน เริ่มตน 11.8 ลานบาท และมีเงินทุนจดทะเบียนในปจจุบัน 7,520 ลานบาท ยอดขายสะสมตั้งแตป 2522 คือ 2,077,545 คัน สวนยอดขาย ป 2004 คือ 234,177 คัน มีพนักงานทั้งหมด 12,000 คน จํานวนโรงงานประกอบ รถยนตในปจจุบันมีทั้งสิ้น 2 โรงงาน ไดแก กําลังการผลิต 140,000 คัน - โรงงานประกอบรถยนตสาโรง ํ - โรงงานประกอบรถยนตฉะเชิงเทรา (เกตเวย) กําลังการผลิต 100,000 คัน บริษัทในเครือ โตโยตา มอเตอร ประเทศไทย จํากัด ประกอบดวย - TABT (Toyota Auto Body Thailand Co.,Ltd.) - TLT (Toyota Leasing Thailand Co.,Ltd.) - STM (Siam Toyota Manufacturing Co.,Ltd.) - TTT (Toyota Transport Thailand Co.,Ltd.) - TAW (Thai Auto Works Co.,Ltd.) - TAT (Toyota Automotive Technical School) เปนโรงเรียนระดับ ปวส. ที่จะรับผูจบการ ศึกษาระดับ ปวช. เพื่อใหมาศึกษาดานเทคนิคการผลิตรถยนต เมื่อจบการศึกษาแลว ผูเรียนจะไดรบ ั ประกาศนียบัตรจากบริษัทฯ ทั้งในประเทศไทยและจากบริษัทแมในประเทศญี่ปุน รวมทั้งจะไดรับประกาศนียบัตร ตามหลักสูตรของกระทรวงศึกษาธิการดวย - TBS (Toyota Body Service Co.,Ltd.) - RRC (Rachamongkol Rice Co.,Ltd.) เปนโรงสีขาวอันสืบเนื่องจากพระราชดําริของพระ บาทสมเด็จพระเจาอยูหัว...
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...members that distinguishes the organization from other organizations” (Judge, 2011). Toyota’s ‘insular arrogant culture’, and the fact they were they makers of the faulty vehicles that had to be recalled was what caused them to be blamed for the unintended acceleration issue. According to the case: “Fortune argued: ‘Like GM before it Toyota has gotten smug. It believes the Toyota Way is the only Way.’ ” Additionally it states that, “Times reported, ‘A Toyota management team that had fallen in love with itself and become too insular to properly handle something like the current crisis.’ ” (Judge S. P., 2013) Insular arrogant culture means that management rarely took into consideration the feedback from the customers or employees and they were in denial of peril and risk and cling to its arrogance (calling it confidence) for as long as possible. 2. Reports indicate that investigations have shown that after stories of unintended acceleration are published reports of incidents increased for all automakers. This was so because automobile owners resorted to blaming the faults of vehicles on the automakers. Because it was publicized that Toyota was the cause of incidents, anytime something similar happened to drivers of even a different make of vehicle they blamed the maker. 3. It is possible to have a strong - even arrogant - culture and still produce safe and high quality vehicles since these organizational characteristics do not necessarily affect the company’s production...
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...2.2. In what ways can the Toyota Production system be seen as rare and difficult to imitate? Toyota Production system is a system that was developed initially to account for the specific issues facing one company. The revolutionary ideas and concepts pioneered at Toyota have been used in many other organizations and industries throughout the world. TPS has evolved to help companies maximize value. In this system all activities relating to the manufacturing process. Toyota Production system is an integrated socio-technical system that comprises its management philosophy and practices. It is developed by Toyota. The Toyota Production system organizes manufacturing and logistics for the automobile manufacturer, including interaction with suppliers and customers. The system is a major precursor of the more generic “learn manufacturing” Shigeo Shingo and Eiji Toyoda developed the system between 1948 and 1975. [1]. What the goals of Toyota Production System? The goal of companies using TPS is to provide the exact quantity, with the exact quality, exactly when the customer wants it. Toyota production system provide world class quality and service to the customer, and develop each employee’s potential, based on mutual respect, trust and cooperation. It will reduce cost through the elimination of waste and maximize profit. The most important goals is about developing flexible production standards based on market demand. Rare is about they are rare when possessed by few, if...
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...Toyota plant in Valenciennes The Toyota Yaris is a subcompact car produced by Toyota since 1999. Yaris was first launched in the European market and it has achieved great success in the global market then. It was become Toyota's best-selling models in Europe. Besides, Toyota has used the "Yaris" and "Echo" names on the export version of several different Japanese-market models. At the beginning, Toyota decided to sell Yaris in the European market and build their overseas factory in Valenciennes France. As Toyata’s target market was in the European market, its overseas factory has the advantage in low labor cost and delivery cost. Valenciennes is a medium-sized city of 350,000 inhabitants located at northeast of France near the Belgium border. The region was severely struck by the steel crisis of the 1970s and the following constriction of the coal mining industry. The region suffered a huge economic depression with an unemployment rate approaching 30% during the 1980s. At that time, the installation of the Toyota factory in the industrial suburbs of Valencienne was a very important step of this regional revitalization process. Toyota ensured to the local government that it will create more than two thousand jobs for local residents. Considering of local economic situation, Toyota’s plant was more than welcome by local government and residents. To attract Toyota, national and local governments, as well as the European Union, gave Toyota a total of 51.5 million Euros in subsidies...
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...those skills. Education, on-the-other-hand, provides general skills not specific to a particular career or job (Blanchard/Thacker, 2010). 2. Briefly describe what the organization is and what is does. This should be one or two paragraphs. Toyota was founded in 1867, by Sakichi Toyoda, with the purpose to contribute to a prosperous society with the innovation and manufacture of quality automobiles. Toyota manufactures various types of vehicles worldwide. Toyota is considered an innovative leader, and the organization is well-known for its management philosophy and the world’s first mass-market hybrids. Toyota’s vision is to create earth-friendly products for growth. Reported March 2012, Toyota conducts its business globally with 50 overseas manufacturing companies in 27 countries and regions. The automobiles are sold in more than 160 countries and regions. Toyota has a massive number of employees. There are a combined total of 11 facilities located in the United States and Canada (most in the U.S.). For example: Toyota Motor Manufacturing, West Virginia, Inc began November 1998, and this facility employs 1,069 individuals. Toyota Motor Manufacturing, Indiana, Inc. began February 1999, and this subsidiary employs 4,780 employees (Toyota Motor Corporation, 1995-2005). 3. Assess the...
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...evaluating The Toyota Way process within Toyota during the time of their accelerator crisis. A problem statement will be defined around Toyota’s internal and external customer complaint responses and communication channels, especially between US Toyota employees and the authoritative management of Toyota based in Japan. Problem Statement To become the leading automotive producer, with a strong presence in all of the 50 states and abroad, Toyota developed a strong global marketing plan and employed more than 8,900 people. They “produced 5.2 million cars in 58 production sites in 2000, and by 2009 they had the capacity to produce 10 million cars and had added 17 production sites.” (Greto et al, 2010, p. 3). Any industry leader in the position of Toyota should seize opportunities to grow and expand while ensuring that the company employees, customers, and stakeholders all stand to benefit and are all well informed about the possibilities that lie ahead. Effectively, a clear and informative communication system must be part of the company’s organization structure. However, the organizational structure known as the Toyota Way, a system designed to provide the tools for people to continually improve their work, though efficient and effective, could not prevent the accelerator crisis. Toyota’s rigid corporate culture and a hierarchy of seniority are at risk of reacting to external threats slowly, which is what happened during the accelerator crisis. Though Toyota places an emphasis...
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...A Brief Understanding of IBS ‐‐A Case Study of Toyota A Brief Understanding of International Business Strategy --A Case Study of Toyota by Peter LIU, peterliu@acculine‐mfg.com MSc International Business P14B45 International Business Strategy Lecturer: Dr Yee Kwan Tang Sponsored by 10 May 2010 Acculine Precision Manufacturing Company Tel: 0086-574-28887315, Fax: 0086-574-28875303, Web: www.acculine-mfg.com, email: info@acculine-mfg.com A Brief Understanding of IBS --A Case Study of Toyota Page 1 / 12 Content Introduction ........................................................................................................................... 2 Basic Concept of International Business Strategy ................................................................. 2 Brief Background of The World Auto Industry .................................................................... 4 Brief Background of Toyota .................................................................................................. 4 IBS of Toyota ........................................................................................................................ 6 Entry to US Market ........................................................................................................... 7 Americanization as A Way of Localization ...................................................................... 8 Recommendations...
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...Organizing Paper Bryce Reese SOC/330 March 29, 2010 Kelly Wagner The Organizing Function of Management at the Toyota Corporation The Organizing Function of Management is one of the most important aspects of any business. This important function of management can literally make or break a business. “Absent a sound system involving the organizing function of management, accompany can end up belly up and bleeding red” (Organizing Function, n.d.). In doing my research, I found that many businesses don’t spend as much time with this function as they should. This function is vital and the management of a business should be very familiar with the organizational functions. “The organizing function of management addresses the manner in which people with the organization will interact. Who will report to who. The organizational chart. The lines of authority. All of these are aspects of personnel management and organization that falls within the prevue of the organizing function of management” (Organizing Function, n.d.). I decided to talk about the Toyota Corporation, despite the recent problems that they are having. I feel that because of their organizational function of management that they will be able to overcome this current challenge to their company. Toyota’s knowledge and human resources are optimal resources for effectiveness and efficiency in their organization. “Automobiles have tens of thousands of mechanical and electronic...
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...Running Head: TATA MOTORS Comparison of Tata Motors with the value propositions of the competitor Table of content Introduction……………………………………………………………….. 3 Evaluation…………………………………………………………………. 3 Comparison……………………………………………………………….. 5 Tata’s Value proposition………………………………………………….. 9 Recommendations………………………………………………………… 12 References…………………………………………………………………. 14 Introduction I have selected Tata Motors. Tata Motors Limited can easily be labelled as India’s leading automobile company with annual revenues reaching Rs. 92,519 crores (USD 20 billion) in year 2009-10. The company has a competitive edge among commercial vehicles specializing in passenger cars along with some other vehicle segments. Tata Motors is a well renowned name in truck manufacturing along bus manufacturing, it is considered to be the 2nd largest bus manufacturer around the globe and worlds 4th in terms of truck manufacturing (tatacarsworldwide, 1, n.d). Evaluation This section of the report would discuss the nature of the industry and how well the company is positioned in the industry. The automotive companies are emerging on the world map very quickly, weather it’s related to parts manufacturing, designing components or any other aspect people are outsourcing their business operations. While on the other hand automotive Giants are consistently on the verge of increasing their businesses by entering into newer potential markets around the globe by setting up its...
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...Rewarded with a smile by exceeding your expectations Annual Report 2011 Year ended March 31, 2011 TOYOTA MOTOR CORPORATION Leading the way to the future of mobility A future mobility that links people with products and services Toyota's Global Vision not only calls for building better cars, but also expresses our goal of contributing to the creation of better communities. Toyota is developing new products and services for the future of mobility, with the goal of realizing practical, low-carbon mobility; new lifestyles; broad application of environmental technologies and infrastructure for safer mobility. Fruit Fruit Ever-better cars Develop vehicles that exceed expectations Enriching lives of communities Contribute to communities Contribute to the future of mobility Sustainable growth Constantly strive for the "ever-better cars" and "enriching lives of communities" goals by ensuring sustainable profitability with a long-term point of view. Trunk Stable business base Roots Toyota values The Toyoda Precepts Guiding Principles at Toyota The Toyota Way Tomorrow's environment-friendly vehicles, new business activities 2 Meeting challenging goals by engaging talents and passion Building cars that meet the needs of people in every region Toyota seeks to build ever-better cars that meet the needs of consumers and society, based on our principles of “customerfirst,” “genchi genbutsu” (onsite, handson experience) and “good quality, affordable...
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...| | NUMMI | | [Type the author name] | Word Count: 492 | NUMMI became a learning organization through the following changes: * Changes in structure NUMMI management hired the old employees from the Freemont plant which was closed in 1982, with a strong job security clause as well as a greater say in plant operations. This move as well as the fact that the workers have been laid off for a few years created an environment that provided the workers with a sense of security, purpose and respect. The new plant also had a much flatter hierarchy and empowered all workers to do a good job. * Labor practices and management philosophy NUMMI preached and embodied team work and this was vastly different from the old GM plant which had an adversarial culture – workers against management. The new management believed in the vision of NUMMI and walked the talk. They trusted and respected the workers. They encouraged intrinsic motivations of the workers and tried to integrate thinking and acting at all levels and not just top managers. This created an egalitarian organization and also created camaraderie amongst the staff that had never existed in the previous plant. Management, workers, suppliers and customers are all interconnected and NUMMI recognized this. By working closely, the company was able to eliminate waste, improve quality and overall competitiveness. NUMMI meets Senge’s fundamental leadership challenges of building shared vision through encouraging personal...
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...easier to launch the product such as geography, customer needs, demographics, and methods of distribution. To be able to capture a better marker share globalization is put in place so that new marketing shares can open up new ventures for sales. Domestic and global marketing The organization that I am most familiar with that conducts domestic and global marketing is the Toyota Motor Corporation. Toyota is the world's largest automaker (The Associated Press, 2013). Toyota is one of the top-selling brands in America and we are committed to continuous improvement in everything we do, along with breakthrough products for the future (Toyota Motor North America, Inc., 2013) The factors that impact on the marketing strategies of Toyota Motor Corporation are trade practices, demographics and physical infrastructure, cultural differences, social responsibilities and ethics, political systems and technology. These factors are challenges that effect the normal functioning of business organizations. Global economic interdependence and trade agreements Due to the influence of global economic interdependence Toyota has had to purchase parts and materials from other countries which have resulted in maximizing revenues to increase market shares in other regions to conduct business. Importing and exporting of goods and services highly contribute to global interdependence (BusinessDictionary.com, 2013). A trade agreement is a contract/agreement/ between two or more nations that outlines how...
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...demographics, and distribution methods are familiar and easiest to launch a product. Globalization is conducted in an effort to capture greater market share and open up new avenues for sales. Domestic and global marketing The organization that I am most familiar with that conducts domestic and global marketing is the Toyota Motor Corporation. Toyota is the world's largest automaker (The Associated Press, 2013). It runs its operations both at domestic and international levels and thus targets both domestic and international markets. Toyota is one of the top-selling brands in America and we are committed to continuous improvement in everything we do, along with breakthrough products for the future (Toyota Motor North America, Inc., 2013) The factors that impact on the marketing strategies of Toyota Motor Corporation are trade practices, demographics and physical infrastructure, cultural differences, social responsibilities and ethics, political systems and technology. These factors are challenges that effect the normal functioning of business organizations. Global economic interdependence and trade agreements Due to the influence of global economic interdependence Toyota has had to purchase parts and materials from other countries which have resulted in maximizing revenues to increase market shares in other regions to conduct business. Importing and exporting of goods and services highly contribute to global interdependence (BusinessDictionary.com,...
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