...Email versus Instant Messaging and the Three Step Writing Process Paul Janoscak Nichols College BUS-615-HF2 Assignment 3.1 With the amount of communication that takes place today in business, it is important to understand the three step writing process and how to incorporate it in business communication. Two of the more common forms of communication in today’s business world are email and instant messaging. Both forms of communication offer pro’s and con’s for use in the work place. While instant messaging is conversational and has immediate feedback, email is a stronger professional method. Before sending a type of correspondence in the business world, it is vital to understand the three step writing process for business communication. Even though most people do not recognize they are taking part in the three step process, it is knowledgeable to understand the process so one can communicate on a business level and not just a social level. The first step of the three step process is planning. This step can be broken down into four pieces; analyzing the situation, gather information, selecting the right medium, and organize the information. To break it down it more simple terms, know what your audience needs, find the information your audience needs to know, selecting the source of communication, and selecting an approach to define your main idea (Karimbriscoe, 2012). The second step of this process is the actual writing of the message. This part of the process...
Words: 887 - Pages: 4
...Analyzing Messages: Co-Workers Communication Comm/470 6/14/2011 Abstract Analyzing Messages is the analyzation of business related messages and the overview of the communication process between the author and his co-workers through the means of “text messaging” a communicative technology using ones cellular phone to relate a message to another person or multiple people. Throughout the course of the analysis three business related messages will be reviewed. Following those three business related messages key topics of the communication process will be addressed such as purpose, sender, receiver, message, environment, technology, noise, and feedback. There will be an explanation whether the message and technology were appropriate given the environment and purpose and the author will opinionate if the content, media, and technology of the feedback were appropriate for the purpose and audience. Analyzing Messages: Co-Workers Communication Compass Housing Alliance is a non-profit organization which has been around in the heart of Seattle, Washington for nearly 100 years. Compass Housing Alliance is an organization that operates and provides several community resources geared for the homeless and poverty stricken throughout the city such as day services, emergency shelters, transitional housing, permanent housing, and family shelters at 19 locations around the Seattle Area. These type of operations require reliable employees with special humane characteristics and...
Words: 1439 - Pages: 6
...Internal Communications: Improvement through Instant Messaging Megan Appleby University of Houston-Downtown Table of Contents Title Page…………………………………………………………………………………………1 Table of Contents……………………………...………………………………………………….2 Executive Summary………………………………………………………………………………3 Body….………………………………………………………………………………………....4-8 Tables..……………………………………………………………………………………………9 References……………………………………………………………………………………….10 Executive Summary Appleby Consulting is in need of more timely communications. Management suggests that the company participate in instant messaging to get quicker responses to time-sensitive projects or tasks. Appleby Consulting will be offering online courses to familiarize employees with the basics of instant messaging. The company will be deciding which instant messaging platform to use. This is to ensure that there are less interruptions, speedy feedback, and higher productivity. Seeing that Appleby Consulting has 35 employees to become users of this platform, it will involve more expenses, but these expenses will be balanced out by the increased productivity that will take place due instant messaging’s capabilities in the office. The options include HipChat, Campfire, and Brosix. The company will be looking into costs associated, the amount of user-friendly content, and the compatibility with company-used internet domains. There are numerous pros and also numerous cons that are accompanied with instant messaging. However, the pros far outweigh the cons. ...
Words: 2074 - Pages: 9
...5 Trends That Will Change How Companies Use Social Media In 2016 Hootsuite CEO Ryan Holmes offers a look ahead at the social trends that are fast reshaping how companies do business. * * * * * * * * * 01 /06 | 5 TRENDS THAT WILL CHANGE HOW COMPANIES USE SOCIAL MEDIA IN 2016 Hootsuite CEO Ryan Holmes offers a look ahead at the social trends that are fast reshaping how companies do business. * 02 /06 | 1. SOCIAL NETWORKS STORM THE WORKPLACE Slack has proven a game-changer, attracting more than 1.25 million active business users in just two years' time and now has a cohort of competitors going after a piece of that pie. Meanwhile, Facebook is gunning to roll out Facebook At Work sooner rather than later. * 03 /06 | 2. COMPANIES TURN TO EMPLOYEES FOR AMPLIFICATION 2016 will see companies turn increasingly to an underused resource in the effort to get the word out: their own employees. Employee social advocacy programs, which encourage staff to share updates about the business on their own social media accounts, have grown by 191% since 2013 and are due to take off in the year ahead. * 04 /06 | 3. COMPANIES WADE INTO SOCIAL MESSAGING There are nearly 4 billion global active users of messaging apps, from WhatsApp and Facebook Messenger to WeChat and Kik. And while messaging’s huge potential remains largely untapped by businesses, 2016 may well be the year that analytics and insights become more readily available...
Words: 1698 - Pages: 7
...Analyzing Messages Randy Koval COMM/470 April 19, 2016 Rosalind Raby Analyzing Messages When analyzing messages, the Basic Communications Model is the starting point for analyzing the communications process in terms of the intent of the sender, the needs of the receiver, and the elements of the communications environment. This paper will analyze three business related messages that one has sent or received and analyze these messages using the communication process. This analysis will include the descriptions of the purpose, sender, receiver, message, environment, technology, noise and feedback. While analyzing the messages, one will determine whether the explanations of the messages were appropriate as well as explain how the content, media and technology of the feedback are appropriate for the purpose of the audience. Message 1 (Face-to-Face) The first business related message is face to face between me and my immediate supervisor. My supervisor and I had a meeting in her office to discuss scheduling for upcoming projects which is the purpose of the message. My supervisor (sender) asked me how I (receiver) want to schedule staff accordingly in order to efficiently be able to manage the projects over the weekend. I responded with my ideas as to go about scheduling in order to efficiently staff for the projects. My supervisor then agreed with my proposal and I went on to schedule the staff after coming to our conclusions. Given the environment and purpose, the explanation...
Words: 862 - Pages: 4
...Darrell Thompson COMM/470 March 8, 2012 Michael Zervos Business-To-Business Message In today' fast evolving business world, individuals and companies are using electronic communication to transact business with one another more than ever. What is more with the rise of digital technologies in electronic communication, businesses have opened the proverbial door to larger international customer base transactions. As companies, organizations, and individuals seek to increase annual business revenue, the way that they communicate has become the focus for targeting business to customer (B2C) and business- to- business (B2B) relationships. Because companies are beginning to compete aggressively for growing online e-commerce, business communication has become less formal as businesses vie to expedient electronic sales information more efficiently. Remaining relevant in today's business world requires that companies develop effective communication tactics to embrace not only the individual customer media but also industrial customer media as well. Therefore, the purpose of this paper is to illustrate how the business communication process works, by analyzing three business communication messages to determine the sender, message, intention, technology, noise, receiver, and feedback contained within the message. Additionally, a sample business -to -business message will be written requesting a working relationship with another company, followed by an unfavorable response to...
Words: 1517 - Pages: 7
...BUSINESS ECONOMICS BS410 Assignment (2013/4) Three firms: Changes in their business environment Dhan Gill: K1312023 Date: 3/3/2014 Kingston University Contents Page 1. Title Page 2. Contents Page 3. Summary 4. Story 1 – Facebook buys Whatsapp http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/digital-media/10650309/Facebook-to-buy-WhatsApp-for-19bn.html By Katherine Ruston, 19 Feb 2014 6. Story 2 – Landlords win legal battle over Game http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/10658451/Landlords-win-legal-battle-over-Game.html By Graham Ruddick, 24 Feb 2014 7. Story 3 – Greggs shares slide as bakery chain suffers profit hit http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/10662420/Greggs-shares-slide-as-bakery-chain-suffers-profit-hit.html By Graham Ruddick, 26 Feb 2014 9. Conclusion 10. References/Bibliography 11. Appendices Summary The firms that have been chosen for analysis in this report are Facebook, Game, and Greggs. Facebook, an Internet company, has a story (1) which outlines their takeover of the social media instant messaging Whatsapp. Analysis will begin with the implications of this takeover on the Internet and the companies that have a major share and majority control over the Internets marketplace. Along with this I will analyze the pros and cons of this takeover...
Words: 1736 - Pages: 7
...representative of the five star brands within the 'Exclusive Business Hotels of the World' group. All Riverview Hotels will be boutique properties, offering between 25 and 35 exclusive rooms. The Riverview properties are renowned for their convenient and strategic locations within major cities throughout the country. Also synonymous with the brand are the high level of personal service guests receive, and the extensive range of comprehensive business facilities available in luxurious settings. The Riverview Hotel, Notown will have 35 exclusive rooms and is targeting corporate guests with a two to three night stay requirement. Target business segments include the IT sector, due to the proximity of the property to Silicone Hill, USA; the automotive industry in order to capitalize on the strategic location of the hotel in relation to the Overall Motors Plant and HQ in Notown and travel trade guests attending National and International Travel Fares at the Notown Exhibition Halls. Differentiating the type of business service offered, from that of the competition, will assist not only in building the Riverview brand as a whole, but will attract frequent business travelers, who require a higher level of personal service and recognition than they can receive at competitive five star properties in Notown. This will provide the Riverview with an opportunity to leverage its core competencies as regards servicing the business traveler in a luxurious environment. Branding Strategy ...
Words: 1120 - Pages: 5
...CIS 417 WEEK 2 ASSIGNMENT 1 To purchase this visit here: http://www.activitymode.com/product/cis-417-week-2-assignment-1/ Contact us at: SUPPORT@ACTIVITYMODE.COM CIS 417 WEEK 2 ASSIGNMENT 1 – COMPUTER FORENSIC OVERVIEW Suppose you were recently hired for a new position as the computer forensics specialist at a mediumsized communications company. You have been asked to prepare a presentation to the Board of Directors on your main duties for the company and how your position could help achieve business goals based on security and confidentiality. You are also aware that the company has just had some issues with employee complaints of ongoing sexual harassment over email and instant messaging systems but has been unable to obtain adequate evidence of any kind. Write a two to three (2-3) page paper in which you: 1. Explain the basic primary tasks, high-level investigation processes, and challenges of a computer forensics specialist. 2. Provide an overview of how computing devices are used in crimes of today and how these crimes can affect a company’s data and information. 3. Discuss how computer forensics investigations pertain to the law and trying of cases. More Details hidden… Activity mode aims to provide quality study notes and tutorials to the students of CIS 417 Week 2 Assignment 1 – Computer Forensic Overview in order to ace their studies. CIS 417 WEEK 2 ASSIGNMENT 1 To purchase this visit here: http://www.activitymode.com/product/cis-417-week-2-assignment-1/ ...
Words: 679 - Pages: 3
...Business Communication Trends Paper Introduction to Business Communication COM285 Linda K. Begley October 18, 2010 Business Communication Trends Paper In today’s world “communication takes many forms: face-to-face or phone conversations, informal meetings, presentations, e-mail messages, letters, memos, reports, blogs, text messaging, and Web sites” (Locker & Kienzler, 2008, p. 5). Verizon Wireless uses most of these forms of communication to conduct business throughout all the departments. In the area sales operations department my team uses various method to communicate with the headquarters, regions team, and area leadership. In this paper I will discuss the how my team uses old and new communication methods offered within the company to manage their day-to-day work activities. Roles in day-to-day activities at work I manage a team of four and they oversee the retail sales operation for the west area, which consist of Southern California, Northern California, Pacific Northwest w/Hawaii, Mountain, and Southwest regions. As part of the teams daily requirements, they are to communication with each of the regional teams and be a liaison for the area with headquarter in New Jersey. The team major operation consist of retail policy and procedures, customer experience, warranty programs, customer retail self service option, and liaison between the regions with headquarter, marketing, finance, and customer service. The team uses e-mail, conference calls, adhoc meetings...
Words: 1127 - Pages: 5
.................................................................... 2 Microsoft and Unified Communications.............................................................................................................................................................................................. 2 Unified Communications Purchase Drivers and Process................................................................................................................................................................. 3 IT Organization Purchase Drivers ...................................................................................................................................................................................................... 3 Business Organization Purchase Drivers.......................................................................................................................................................................................... 3 A Model of the UC Purchase Process............................................................................................................................................................................................... 4 The Organizational Impact of UC in Large Organizations...
Words: 6159 - Pages: 25
...| | |Bank of America | | | | | |Name | |University | | | | | Bank of America Identification of Strategic Issues and Problems The Bank of America operates in an industry marked with rapid changes, the financial crisis and evolving technology. There are two challenges faced by Bank of America at this point. For the long term, the Bank faces a challenge in positioning itself. This is because mobile banking...
Words: 1122 - Pages: 5
...reside. It is something that is absolutely necessary in a business model and as described by the lay networks website the essential components include encoding, medium of transmission, decoding, and feedback ("The Process of Communication", n.d.). With everyday living, comes communicating with others. Some people are great communicators, some people are horrible communicators and some just need to be pushed a little and learn the ropes of how great communication can be. Communication doesn't just come to us as human beings. We are born knowing we have a voice, but there are things we need to learn along the way to perfect and make ourselves the best we can be. With that being said, there is no stopping to our communication skills. Even as working adults, we are still learning different ways to communicate within our jobs. In this brief paper that will outline all forms of communication and how we use it on an everyday basis, we will be able to educate the reader on the different ways we as students use communication at our workplaces and everyday life. Although we all come from different areas of living and study we will concentrate on the different types of formal and informal communication and how we use it every day. Technological uses of communication were the most popular. Although it may not always be the best way to communicate with others, it is the most simple and things like e-mail, chat, instant messaging, video chat and phone calls that people use the most to communicate...
Words: 1466 - Pages: 6
...Business Communication Trends Paper Selena Mitchell COM/285 Jonathan Kurasch March 9, 2010 Business Communication Trends Paper Communication is the exchanging of ideas, opinions, and views between the messenger and the recipient. The purpose of communicating is to reach agreements, execute decisions, complete orders, and conduct sales. In businesses communication is used to promote a product or service. People have to be informed and effective communication is necessary at work, school, home, or any environment in which people interact with one another. There are different forms of communicating, face to face communication can resolve confusion and you receive instant feedback. Communicating over the telephone you get the tone in which a message is spoken and like face to face gives immediate feedback. Written messages, such as e-mails, online messaging, rules, policies, regulations, news, and memos demands the attention of the recipient. However, many written messages are lost in translation if not written clearly so the reader can understand. The goal of communicating is to add value to whatever the messenger is selling or promoting through information. Effective communication stems from the structure of an entity whether an object, company, or an individual. Whether verbal or written communication if people do not know the guidelines and the consequences they will not be equipped to make informed decisions. Today, businesses use many forms of communication, calls...
Words: 594 - Pages: 3
...and wait until the morning? No, you get mobile banking. By downloading mobile banking you can take care of both situations on the spot and not be inconvenienced by having to wait until your financial institution is open and available for your needs. What is mobile banking, you ask. Mobile banking is a product available by most financial institutions that allows customers to use a mobile telephone or other cellular device to conduct most of their basic banking needs while on the go without a computer. With mobile banking you can check balances, make transfers from account to account, make or schedule loan payments and deposit checks. There are three different ways that you can access mobile banking: sms messaging, mobile web or an app downloaded through one of the available markets. SMS messaging is the use of text messaging to receive updates on account balance, recent transactions and the ability to transfer from one account to another account. Mobile web is most like tradition online banking in that you access your information through the financial institutions website but on your mobile device instead of the computer. The app download allows users more flexibility and accessibility to the account information and more options which makes it more user friendly. Mobile banking is at the core of technology, you must have a mobile device and internet connection to be able to access the product. As technology advances, financial institutions must keep up in order to...
Words: 624 - Pages: 3
