...Managers and what they go through Amber Pease South University Online Instructor: Antoinette Kohlman Managers and what they go through Being a Manager at Kroger entails a lot of work. A manager must be able to plan for the future effectively and be able to predict what would be the best decision for the store and the business to be both productive and run like it is supposed to. A manager must be able to set up resources that will help the company achieve the plans that will better the business as a whole. Even through the business part of being a manger, a manager must also step up and build positive relationships with all of the workers, make sure that the workers are aware of the plans to better the business and how they can help to obtain the goals of the business. When a manager makes plans for the future the manager must analyze the current situation of the company and develop goals to help the company strive to be better. After the goals are made up then the manager must evaluate and implement a plan to take action on the goals that will make the business better for the company. While the actions are taken place on the plans for a better business, then manager must then receive and monitor feedback from the course of action taken to see what should be done next. If the manager receives good feedback than the decisions made were obviously good ones, if the feedback was not good than a different course of action needs to be planned. If the feedback was both...
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...skilled employee time was in effect “wasted” on routine tasks such as using Excel and PowerPoint and doing basic research. The PfizerWorks team managed to do what many consider an impossibility to devise a successful innovation from the bottom up in a big company. It was possible because Mr. Cohen already had years of experience in the company, so he could understand and navigate general company politics. Lone, obsessive geniuses may do well in a garage start-up but, in big companies, to make innovation happen, the manager first needs to embrace both the corporate machine and the people in it. On a personal level, Mr Cohen had a keen grasp of his shortcomings and knew when to recruit different thinkers for his team. He understood the iterative nature of the innovation process, accepting that nothing is perfect in the beginning. As a result, while Mr Cohen did run some personal risks in undertaking such a project in this way, he minimized the risks through a careful management of the various stakeholders and created his dream job as head of PfizerWorks. Discussion question 1. Pfizer is the world’s largest research-based pharmaceuticals firm and also a well known Pharmaceutical company. So their most of the work depends on research, developing Strategies and innovate. They were trying to find a new way of system which makes their Work more effective and efficient. Pfizer find out that their worker spends more time on Business research...
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...training for all of their managers across the country. By the end of their training the managers will have learned the new platform as well as the new policies that were introduced to them. The goal is to have a set location that all managers from across the country will meet at for their training. All traveling expenses will be paid by Kaiser Permanente. The CEO Bernard Tyson will be provided a compilation of the feedback from every manager that participated in the training. Mr.Tyson will then use this information to evaluate how effective the training was. Project Scope: Will have 30 days to book all of the fights, hotels, order catering, and book a central location for the training. This gives the managers enough time to work their schedule around these training sessions, as most of the managers will be flying in from other states across the country. Tasks: * We need to obtain a list of all of the managers attending the training. * Book a flight a hotel package for each of the managers based on their location. * Researching a catering company that will provide both breakfast and lunch. * Give each of the managers a $60 gift card to help pay for their dinners and any other minor expenses. * Set a date for the trainings to begin and end. * Set an agenda for the trainings sessions such as what is to be covered for what specific duration and on what day. * Put together a small brochure that will handed out to each manager containing the link to...
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...Some managers are known for “never having missed a budget target.” Do you believe that is possible? Does such a record suggest that the managers are extremely effective managers; very lucky managers, or devious, manipulative managers? Are such managers to be congratulated (and, possibly or likely, promoted in their organizations) for their budget-achievement record? Almost every business and managers use pre-set performance targets as it stimulates employees, helps evaluate their performance, increases their commitment and reduces the cost of intervention and game-playing. Those targets are defined during the budgeting process which is the third planning cycle and are usually financial. They are typically expressed on an annual basis and are related to the measurement of performance and possible rewards and incentives. Financial targets are fixed in most firms which mean that managers are accountable for achieving their targets regardless to the changing environment during the year. Targets need to be right and set the proper way. They need to be a correct amount of challenge. Indeed, targets need to be achievable otherwise the manager will feel demotivated which is counterproductive. Consequently, achieving a budget target doesn’t only depend on the manager’s performance but also on how the target is set by himself or his superiors. Studies shown that at corporate level, budget targets are set to be achievable 80 to 90 % of the time by an effective management team (Marchant...
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...Email objective | Template email | 1. Applying approval mail sent to unit manager. | Dear Unit manager,Please note that I applied for the new announced position sent from the recruitment side as my interest to have career development and I am kindly seeking your approval as mandatory to complete the applying cycle process or the request will be not eligible Many Thanks | 2. Not eligible reason. | Dear Employee,Thank you so much for your intrest nd time invested to apply for our vacancy please note that you are not eligible to complete the applying process due to below reasons hre will depend on the system to be as per below reasons:- * Not eligible due to the unit manager nin approval * Not eligible due to OD feedback about ( performance agreement or PDRs and promotion eligibility * Not eligible due to ER feedbacks with warning letters * Not eligible due to Recruitment feedback ( transfer dates eligibility or qualifications) | 3. Assessment date notification. | Dear Candidates,Please visit our portal or check your email as the assessment details was sent to your side , kindly check the guidelines assessment including the location , date and time.Many Thanks and Good Luck | 4. Acceptance emails:- Titles could be changed Dear Employee, On Behalf of all TE Data Assessors Team, we are pleased to announce your acceptance for the position of (Title) We are all looking forward for your positive contribution to the company in your...
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...Name-Desmond P. Williams DSI-D013889997 HR587 March 12, 2011 ASSESSING CHANGE MANAGERS’ IMAGES Introduction This exercise was carried out to assess change managers’ images. The work so far gives an in depth discussion on the actions of two change managers as they relate to the six images of change. In this regard two change managers were interviewed and both of them are in the retail business entity. For convenience, they are labeled as Change manager A and B of A and B companies respectively. The responses of both change managers were compared and contrasted to make this assessment. Based on the responses of the mangers in question it was clearly evident that they were using the images unconsciously. The actions and approaches they adopted to augment change in their respective organizations show that they were implementing change influenced by the images. The company of Manager A is a well established business on a larger scale unlike that of Manger B which is a small grocery store. In the interviews both managers told their stories regarding change in their respective organizations. In the case of Manager A, he said it was a kind of transformational change that took place in his organization. There is a policy of the Home office to transform all its retail stores to supercenters based on the performance these stores in terms of profit-making and meeting the demands of the customers .In addition,he pointed out that the store was doing well in business ,consequently...
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...Fiarri 7 August, 2013 Week 1 Assignment 1.1 Choose 2 misunderstandings you experienced and fill out the chart for these. Message: (manager channel) “you are being insubordinate” Encode/negative comment Decode/joking Sender/supervisor receiver/myself Decode/misunderstanding Encode/misspoke Feedback- manger, supervisor, myself in office discussion First misunderstanding example took place on one of my last days of work where I was called into the office by my manager. The manager had heard a message from one of his supervisors that I made a negative comment during work. The supervisor contacted the manager and he called me into the work office. I came in, sat down and was told that I was being negative at work that day and that I must be unhappy. The manager proceeded to tell me what he had heard I had said from the supervisor on duty. The comment that I made was somewhat negative yet I had meant it as a joke. The supervisor heard it differently, not as a joke and was upset. So the comment that I had said was misunderstood first by my supervisor and then she proceeded to tell the manager my comment what she conveyed her perception of what I said rather than what I meant. The comment became all misconstrued by the time I went into the office. We all sat down. I was told what I did wrong before I had a chance to give feedback and that I was going to be...
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...You Decide: New Sales Manager John M. Curton SOCS 350 Cultural Diversity in the Professions DeVry University May 19, 2014 In the attempt to select a new sales manager for the fiber optic cable, a manager has to look at various aspects before they can select an appropriate candidate. Managers need to know the specifics and qualifications of the job that they are hiring for. Once these areas are defined then it is time to post the job. Job postings are going to bring in a variety of possible diverse candidates those that are qualified and those that aren’t. After the allotted time for the posting has passed it’s time to review the applications and resumes that were submitted. Candidates that meet the requirements will be contacted and a phone interview will be conducted first to narrow down the selection for the in person interviews. After reviewing all of the candidates, Joyti is my choice for the position. Joyti was chosen because of her experience in managing a wireless phone company’s regional sales office and training sales people. She has a strong background in working with a diverse group of people in sales. Joyti has also demonstrated her abilities by increasing sales by 60%, which is an accomplishment in itself. That demonstrates the ability to be a quick learner and problem solver. She also demonstrates her willingness to listen to the customer and learn what they want and she is able to meet their needs. These are all important traits that are...
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...For a manager to approach a problem and find a solution, Vroom’s leadership involves a few different ways. A manager do not have to consult with anyone before making a decision, they can utilize given authority to come about a decision. The manager can consult subordinates for information or use the information they already have available to them, either way is acceptable. Still, the decision is theirs alone. If the manger is not knowledgeable about the situation this would not be acceptable. The manger must be knowledgeable about the subject matter that pertains to the particular situation. However, if the manger has no clue about the situation they take the chance of making a bad decision. A manager can gather information from different employees in order to base their decision off of new information. They may pick the brains of a group of people instead of individual Mangers still end up making the decision on their own based on suggestions of the group. The colleagues or the group of people can offer good information, this could be an advantage of the manger. This kind of approach can really help the manager make a good decision. Being that the decision is ultimately their own, they take the chance of making a bad decision by going with their gut feeling. Finally, a manager might also utilize group collaboration. They would get a group of people together, let them know what problem needs to be solved, and listen to everyone’s ideas for a solution. The manager would...
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...Assignment 1: Starbuck’s Strategy MGT 500 Marcus Rowland October 18, 2014 Dr. Sandra Bryant Organizational culture is a term that has been used and defined in many different ways. Mainly organizational culture is the set of key values, beliefs, understanding and norms shared by members of an organization. (pg.75). A lot of companies use organizational culture to express to external factors what their organization truly believe and what is exactly important to them. A Company such as Starbucks expresses their key beliefs and values daily. Starbucks managers use this concept to understand the hidden aspects of organizational life. Starbucks, being an organization that deals with internal and external problems daily rely on these elements to cope with them. Starbucks visible values are well embedded with the company when you think of this organization. The Starbucks Logo is well known throughout and represents a green twin-tailed mermaid, known as Siren in Greek mythology. The Starbucks logo is so familiar the company has removed the company's name from around the logo and people can still easily recognize the logo as Starbucks brand. This reminds people who they are when customers see this mermaid. I However there are less obvious values that this company that are invisible and can only be perceived from what people believe and justify. For example one could interpret that Starbuck’s slogan is green because of their commitment to saving the environment and recycling. Starbucks...
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...amount of time to respond, with evidence, to the claim. Even if the employee does not respond to a negative assessment, then they should be given the training and time necessary to make improvements before taking any disciplinary action. However,not providing an employee a fair chance to respond to and improve upon their review can result in potential lawsuits. Which is why these perfomance reviews are addressed and proper steps to completing this review is necessary. Performance reviews can help the employee imporve their development skills and will give the employee a chance to address their own concerns. The primary goal of any appraisal system is performance management. To manage and improve their employees’ performance, managers must explore the causes of performance problems, direct manager and employee attention to those causes, develop action plans and empower workers to find solutions, and use performance-focused communication. Generally speaking a good performance assesment no matter what kind it is,is efficient if it is carried out in a proper manner when everything is openly explained to the employees and agreed with the administration.Performance assesments can be productive especially for those employees who can improve their development skills and with guidence. Meaning everyone learns in their own way, with that in mind if an employee has concerns the manger will know what steps need to be taken. I think as a manager it is important that they take the time to really...
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...Kennedy put the provision for affirmative action into effect, all of the companies knew that they could not deny anyone a job because of their race, creed, or sex (www.oeod.uci.edu). No one knew at that time how they where going to incorporate affirmative action into their business so that everyone involved would have a positive outcome. The executives at Allstate realized that in order for their current employees not to feel resentment for the new changes they were going to be put into effect, they had to come up with a way in which the company can thrive even better than it had before. In order to do that they came up with four steps that would help them to promote diversity in the workplace. Using the model for goal setting, evaluate Allstate’s goal setting process to determine whether or not Allstate has an effective goal-setting program. After comparing the model for goal setting with the steps that Allstate had put into effect, I believe that they do have a successful goal-setting program already established. Nevertheless, when you are trying to make sure that a business is operating as smoothly and efficiently that it can, there will always be room for improvement. One way they could improve is instead of giving, each manage a twenty-five percent of each manager merit pay, and why not break that down to at least five percent for every employee (Hellriegel. 2010). That way even thought the percentage is lower but all the employees would be getting a reward based on...
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... PROJECT MANAGER: Geoff Blackland START DATE: 01/12/2015 PURPOSE: Develop a new staff recruitment and selection process for mail distribution centre. TIMELINE: Three months REQUIRED STAFF FOR PROJECT: Henry Smith (Human Resources), Roger Tucker (Mail Distribution Manager) & Janine Taylor (General Manager) Interview Panel (to be advised) Stage 1 of the Planning Process: 1) Select the Interview Panel and block out appropriate times to conduct the interviews. Ensure interviewees have had training and know their role and responsibility in the process. 2) Determine how many interviews you would like to conduct later in the process. Book interview rooms depending on availability. 3) Analyse job requirements and develop a recruitment plan to determine the requisite knowledge, skills and attributes. Further information on this if required is available in the form of an information booklet 4) Develop Key Selection Criteria – refer to booklet for How to develop Key Selection Criteria. 5) Develop or revise position description – refer to booklet Developing or revising position description 6) Develop interview questions - refer to booklet preparing for interviews. 7) Develop scoring criteria for short listing and other selection techniques to be used. ROLES, RESPONSIBILITY AND WORKING TIMELINES: Select the Interview Panel. Geoff Blackland and Roger Tucker this will need the attention of your experience, Roger being the mail distribution manager it will be required...
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...PROBLEM: • ABSENCE OF VIABLE ALTERNATIVE CANDIDATE to fill the position after the resignation of General Manager. Also lack of skilled labor/ Knowledge workers at Gourmet faulty hiring and no training. SOLUTION: Mr. Nawaz Chathha the CEO of Gourmet Foods is not delegating any of his authority to capable Personnel. ” seldom relies on anyone for making key decisions” He needs to delegate his authority to his capable children. He should take services from ‘ Head Hunters’ to solve the imidiate need for capable General manager .Also the CEO needs to take services from Staff managers . (He can take help from agencies for recruitment) • HIGH TURNOVER RATE AND WORK PLACE DEVIANCE among gourmet’s lower staff. “Sales people did not deal with the customers politely, took too long or often appeared to be aloof of any customer queries”….. • UNFAVORABLE PUBLICITY of Gourmet’s bakery: ‘ rat invasion’ incident at Karim Block outlet in Lahore • LOW QUALITY OF PRODUCTS AND WORK ENVIRONMENT at production facility and TRAINING OF EMPLOYEES OVERLOOKED to keep costs low. “The lower level staff in the production plants is also prone to injuries, most commonly burns,” Time is wasted as they have to take lot of time off from work in order to get healed. • FAULTY HIRING SYSTEM: ‘Experience’ and the number of recruitments by each manager were given preference instead of qualification and ‘suitability’ of employees for the required position. ...
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...all the branches. The Company’s Human Resource Department is composed of five (5) employees including its head, Mrs. Emerenciana Soriano. The department maintains a file of the company’s record of personnel. The branch managers are responsible for recruiting branch personnel who we trained at the head office from one week to one month. When the position of branch manager becomes vacant, the general manager pulls someone out from the Marketing Department to fill the vacancy. The performance of new branch manager is lackluster in the first few months. After a year, either their performance improves, or failed totally. When a BM’s position becomes vacant, the HRD immediately coordinates with the Vice President for marketing and without much fuss, facilitates the transfer of the most senior of the eligible’s to assume the BM’s post. This year, the vacancies for BM’s were unusually higher than last year. Last year’s vacancy for BM consists of only one and it was immediately filled up. At the beginning of the third quarter of this year, six vacancies have already occurred of which only three could be filled up. After five months, still no suitable replacement could fill the other three vacancies. I. CASE TITLE “LIGHTHOUSE INSURANCE COMPANY’ II. TIME CONTEXT The Lighthouse Insurance Company was founded in 1970. It is engaged in selling non-life policies especially those related to fire and allied lines, motor car,...
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