...of Quality Management on Domestic and Global Competition University of Phoenix MGT 449 February 29, 2012 Individual Effects of Quality Management on Domestic and Global Competition Paper | Write a 700- to 1,250-word paper in which you compare and contrast quality management at two organizations in the same industry. * One organization must compete in the domestic market and one in the global market, such as Southwest Airlines and Lufthansa. Consider researching the airline industry, the auto industry, the electronics industry, or the pharmaceutical industry. * Complete the following in your paper: * Describe or diagram a process or procedure that is similar between the organizations. Explain the process or procedure from beginning to end. * * Explain why the process or procedure produces a competitive product or service in the domestic and global markets. * Explain how quality management affects the position of the companies in the domestic and global market. * Include a minimum of two resources in addition to Quality Management...
Words: 1649 - Pages: 7
...disaster, what to do and what not to do during those crisis. But, still we lack of managing the manmade disaster. Like the “Building Collapse”. Recent Rana Plaza tragedy had made us aware about our present vulnerable position in the sector of building collapse disaster. It has shown our vulnerable position in this kind of disaster. For, the reason of a single building the whole country was stacked for few days. Total 1136 person has died due to this incident. Around 4000 people have been injured and around 5000 family have been affected directly or indirectly. This was the only one remarkable building collapse incident in last century in our country. If this kind of incident be repeated further. Where we shall stand? Whatever, this disaster could be managed more efficiently. Requirement was a bit awareness and some knowledge about the result of the incident. 1.1 Aim The aim of this paper is to highlight the manmade disaster “Building Collapse”, it’s details, mitigation, how to minimize the loss due to building collapse? 1.2 Scope In this paper I shall discuss the following things sequentially: * What is building collapse * Types of building collapse * Reasons of building collapse * Effects of building collapse * Rana Plaza tragedy * Measures to avoid building collapse * Few do’s and don’ts during building collapse * Owner’s responsibilities 2.0 Building Collapse Structural integrity and failure is an aspect of engineering...
Words: 2241 - Pages: 9
...Total Quality Management in the Software World Abstract This paper examines total quality management (TQM) against the backdrop of the software world. First an overview of the background and evolution of total quality management will be detailed, then an article will be examined that discusses total quality management on an organizational level, and how it can be beneficial. After that an empirical study is reviewed that discusses the relationship between TQM and software quality. Finally this paper is wrapped up with a look at how TQM development methods should be introduced and the different ways in which is benefits both the employee and customer. Keywords: tqm, total quality management, software total quality management, tqm software methodologies Total Quality Management in the Software World According to Dale, Dewhurst, and Martínez-Lorente (1998), Total quality management is now being applied by a considerable number of companies and the topic itself is now a popular subject of many books and papers. While total quality management began to be used in the mid 1980’s (Dale et. al., 1998) it wasn’t until the late 1980’s it became a part of quality related language and even later still until it was put to use in the world of software and I.T. (information technology). This paper will examine the following total quality management topics: 1. What is the background and history of total quality management? 2. What value does TQM add to software quality? ...
Words: 2125 - Pages: 9
...BSOP-326 Course project: Part 1 Ishikawa research paper Dr. Kaoru Ishikawa is one of the world`s most recognized leaders in quality control and a leader in quality management. To transform the manner in which people think about work, he came up with a concept of “company-wide quality control”. “This focused on continued customer service, also enhanced business results and promised customer experience” (What is Total Quality Control?, 1985). Kaoru Ishikawa is known for his fishbone diagram; the meaning of this is to identify all likely causes of a problem and effects. His influences and work in quality control are still used by many. To start Dr. Kaoru Ishikawa was born July 13, 1915 in Japan, Tokyo. He attended and graduated from Tokyo University with a degree in applied chemistry in the engineering department. Kaoru was later hired as an A.P. (Assistant professor) in the same college he graduated from, “University of Tokyo” where soon after he would be a full time professor in the engineering department. In his days there he brought the attention of the concept of quality circles in conjunction with JUSE (Union of Japanese Scientists and Engineers). When he joined the Union of Japanese Scientists and Engineers was the time when japan products were consider very cheap and poor in quality, at this time this information was well known all over the world. He plans to follow the foot works of Deeming and Juran to use as a base and polish it to the needs of...
Words: 751 - Pages: 4
...Career Research Paper I have designed this assignment as a step by step guide to walk my students through the research process. Of course, you may adjust it as you feel is necessary according to the level of students you are working with. This project explains in detail everything they need to research, as well as, giving them real world insight into what to expect in a career in terms of education, job duties and responsibilities and income. I begin by having them take a reality check quiz on the Jump Start Coalition website. This little quiz helps them determine how much money they will need to earn in order to live the lifestyle they would like to have. This income amount in turn helps open their eyes to the type of job necessary to achieve that income and what amount of education is involved. It was a real wake up call for many of my students. In this package I have also included a grading rubric for the project and a list of possible career choices for their assignment. Student Instructions You will be writing a research paper on a career chosen from the attached list. Think carefully about which career you chose to research. Read through these directions and the requirements for this assignment BEFORE making your choice. Materials needed for this project - ---note cards (preferably 3x5 lined) ---folder with pockets to keep all research materials in ---access to internet and reference books A. Take reality check quiz at http://www.jumpstartcoalition...
Words: 1968 - Pages: 8
...(504) 280 7182, Fax: (504) 280-5627 E-mail: BInozu@uno.edu, Web site: drydock.gcrmtc.org Paper to be presented at IAME 2002 Conference, 13-15 November, 2002, Panama City, Panama ABSTRACT Ship maintenance usually entails very complex dynamic processes that ship operators face continuously to ensure ship operational safety and comply with regulatory statues. Extensive research indicated that these processes are quite inefficient, thus creating a safety risk in ship operations. In this paper we will discuss utilization of Six Sigma management strategies in ship maintenance and safety, in addition to its applicability and benefits. Six Sigma management strategies have a proven record in many industries. Savings through conducting Six Sigma projects have a direct impact on company profits measured through acquisition and analysis of hard data. We will also present the results of three Six Sigma pilot studies conducted as a part of the Continuous Improvement of Drydocking Management project. We will introduce a Six Sigma roadmap that a ship operator can use on ship maintenance projects and discuss unplanned work causes and their implications on ship safety. We will further discuss the significance of machinery performance data collection and sigma level equipment availability calculations. Keywords Six Sigma, Drydock, Ship, Maintenance, Safety, Reliability, Quality INTRODUCTION...
Words: 5679 - Pages: 23
...all discussions all quizzes and all week Course Project Click Link Below To Buy: http://hwcampus.com/shop/gscm326-full-course-latest-discussions-quizzes-week-course-project/ GSCM326 Week 1 Discussion DQ1 & DQ 2 Latest DQ 1 Total Quality Management (graded) What is total quality management (TQM)? Is it something you can install, like a refrigerator? How do you know TQM when you see it? DQ 2 A System Perspective (graded) When we talk about a system view, what are we interested in and why? Why is a system view so important to have if you are going to implement TQM? GSCM326 Week 2 Discussion DQ1 & DQ 2 Latest 2016 Jan. DQ 1 Deming's 14 Points (graded) Are Dr. Deming’s 14 points clear, concise, and achievable? If not, what do you think he had in mind? In Deming’s view, who needs to do what and why? DQ 2 Quality Awards and Standards (graded) The authors of our text talk about the Baldrige Award throughout their book. In previous versions, they even designed their text around this award. Given that our course is about TQM, an in-depth discussion of the Deming Prize would seem to be appropriate since it is the framework of company-wide quality control in Japan, which embodies what we call TQM in the United States, but is hardly discussed in our text. So let's do some research. Put on your investigative hats and see what you can find about the Deming Prize. You can use the Internet or any...
Words: 5741 - Pages: 23
...figure, noted author and university professor known for his cause-and-effect diagram (fishbone or Ishikawa diagram) and quality circle concept which greatly influenced industries and organizations around the world. Background Born the first of eight children in Japan (1915-1989), Dr. Ishikawa obtained an engineering degree in 1939, followed by a doctorate in 1960 from the University of Tokyo where he later became professor emeritus. Dr. Ishikawa’s life-long commitment to quality control led to many accomplishments throughout his life. He was the recipient of many awards and authored 647 articles and 31 books. His two most influential works are The Guide to Quality Control and What is Total Quality Control? The Japanese Way; both translated to English. Primary Work and Significant Accomplishments Dr. Ishikawa, at the forefront of the quality control movement in the 1960s, capitalized on other quality gurus before and developed a unique Japanese strategy to total quality and called it company-wide quality control (CWQC): participation in quality improvement initiatives from all employees would lead to quality of product, satisfied customers and employees, increased profits. There are two essential elements to CWQC – cause and effect diagramming and quality circles. Though the 1980s brought about the western world playing catch up with its Total Quality Management (TQM) concept the two are not synonymous. Dr. Ishikawa’s CWQC were well developed, proven and tested; TQM...
Words: 1018 - Pages: 5
...Legacy of Dr. Kaoru Total Quality Management Instructor: Marsha Boyle 5/15/2010 The Legacy of Dr. Kaoru Ishikawa Dr. Kaoru Ishikawa was a Japanese consultant and father of the scientific analysis of causes/ problems in industrial processes. The purpose of this paper is to recognize the life works and address the impacts of Dr. Kaoru Ishikawa’s works on the world. The focus will help the reader understand his background, key ideas, influence on quality practices, and the correlation to total quality management (TQM). Dr. Kaoru Ishikawa was born in 1915 and died in 1989 (Lindsay & Evans, 2007). He was born in Tokyo and was the eldest of eight sons by Ichiro Ishikawa (Business and Companies). In 1943 Ishikawa graduated from the Engineering department at the University of Tokyo with a major in applied chemistry (De La Salle University, 2002). According to Business and Companies, “His first job was as a naval technical officer (1939-1941) then moved on to work at the Nissan Liquid Fuel Company until 1947. Later that year he was made assistant professor at his Alma Mater. He later received his Doctorate of Engineering and was promoted to professor and worked at the university for many years (De La Salle University, 2002). Ishikawa was also on the editorial review board for the Japanese journal: Quality Control for Foremen (Lindsay & Evans, 2007). The quality guru also presented some key ideas which had a major impact on Quality Control. Two of his major...
Words: 809 - Pages: 4
...Ishikawa Research Paper Table of Contents Introduction 1 Background 1 Ishikawa Philosophy 1 Conclusion 3 Works Cited 4 Introduction This paper is geared towards outlining the primary Total Quality Management principles promoted by Kaoru Ishikawa. Most of these TQM strategies are aimed at improving the quality management process in the modern (post World War II) workplace. This paper will highlight the contributions and the positive impact that Kaoru Ishikawa made on the Japanese quality movement and towards the overall TQM process. Background Born in 1915, Ishikawa was raised in Tokyo, Japan where he later when on to attend the University of Tokyo in the 1930’s and after a brief stint in the Japanese Navy, he became a Professor of Engineering at that same university in the late 1940’s. By the early 1960’s, he held an executive position at the Union of Japanese Scientists and Engineers (JUSE). During his lifetime Ishikawa received various awards and wrote numerous articles and over 30 books. However his two most significant literary works are: “Guide to Quality Control” which was released in 1976. And his second and most notable book “What is Quality Control: The Japanese Way” was released in 1985. Ishikawa continued his contributions to the Total Quality Management philosophy until his death in 1989. Ishikawa Philosophy “Throughout his...
Words: 841 - Pages: 4
...Denew Assignment Accounting Assignment 2: Manufacturing Overhead Borealis Manufacturing has just completed a major change in its quality control (QC) process. Previously, products had been reviewed by QC inspectors at the end of each major process, and the company's 10 QC inspectors were charged to the operation or job as direct labor. In an effort to improve efficiency and quality, a computerized video QC system was purchased for $250,000. The system consists of a minicomputer, fifteen video cameras, and other peripheral hardware and software. The new system uses cameras stationed by QC engineers at key points in the production process. Each time an operation changes or there is a new operation, the cameras are moved, and a new master picture is loaded into the computer by a QC engineer. The camera takes pictures of the units in process, and the computer compares them to the picture of a “good” unit. Any differences are sent to a QC engineer, who removes the bad units and discusses the flaws with the production supervisors. The new system has replaced the 10 QC inspectors with two QC engineers. The operating costs of the new QC system, including the salaries of the QC engineers, have been included as factory overhead in calculating the company's plant-wide manufacturing-overhead rate, which is based on direct-labor dollars. The company's president is confused. His vice president of production has told him how efficient the new system is. Yet there is a large increase in...
Words: 845 - Pages: 4
...IIBM Institute of Business Management Distance Learning Approval, Accreditation, Membership MBA IIBM | From the Director's Desk Dear Students, Gone are the days when open distance learning (ODL) courses by institutes merely offered a correspondence course for a Bachelor's or a Master's degree. This concept has indeed come of age and is nearing its demise with its pair of foot all set for the liberated celestial journey with no possible signs of reincarnation. In this knowledge and information driven progressive economy, the trend has shifted towards several short-term and long-term diploma & certification courses based on the needs of the learner. As a result, many working professionals and those pursuing continuing education consider distance learning a valuable option. The ultimate vision of this college is to ensure that each young manager must possess the requisite research-oriented-business-acumen and the competitive managerial excellence in successfully tackling the new emerging management-related-problems of the country in the changing global scenario. The pedagogy used is interactive with cutting-edge techniques and innovation. This has gone long way to strengthen skills and expertise of students and to meet muchneeded requirement of management students; in turn industry/society at large. The Institute pioneered and today offers the richest programs on Interactive Distance Learning platform. I invite you to join us in our Endeavour to meet the needs of managerial...
Words: 5578 - Pages: 23
...TERM PAPER ST.Aloysius Institute of Technology Ormoc city, Leyte Philippines Total Quality Service Management TERM PAPER on STRATEGIC MANAGEMENT PROCESS FOR CONTINUES IMPROVEMENT Subject Description: Total Quality Service Management Topic: Strategic Management Process For Continues Improvement Instructor: Mrs.Alicia F. Andrade Date Issued: Student Name: Romela R.Veracis Course Description: Hotel and Restsurant Services Year: 2nd year Semester: 2nd Semester S.Y. 2015-2016 I Romela R.Veracis a second year HRS student of St.Aloysius Institute of technology have abided by the academic honor policy on this assignment. OBJECTIVES OF THE STUDY: In this report I have tried to l INTRODUCTION With the continual evolution within the business market, it is apparent that companies need to develop and improve their strategies to remain afloat. Lager companies typically pay competitive salaries to hire a Chief Executive Officer who will develop a plan to accomplish its goals. This plan is commonly referred to as “strategic management.” According to Wheelen and Hunger (2010), strategic management refers to decisions and actions taken to establish the long term performance of a company. Undoubtedly, without a well formulated...
Words: 1193 - Pages: 5
...*25 points total for the Wipro Case In this case, we will award 20 total substantive points as follows. QUESTION 1: How did outsourcing work to Wipro improve General Electric’s ability to compete in the global economy? (3 points) Does such outsourcing harm or benefit the American economy? (2 points) ANSWER 1a: Award 3 points if the case write-up mentions ANY TWO OR MORE of the following points. Award 1 point if the case write-up mentions ONE of the following points. *GE was able to reduce the labor portion of costs by outsourcing to Wipro. *This increased their ability to be competitive in the global marketplace. *GE’s work with Wipro gave GE access to local knowledge to penetrate the Indian market *GE’s work with Wipro gave GE a launching pad to other Asian markets ANSWER 1b: Award 2 points if the case write-up mentions ONE of the following: *Short-term, such outsourcing did hurt American workers whose jobs were outsourced, of course, yet long-term, it improved the economy through job growth. * QUESTION 2: Did General Electric help to create Wipro? How? (3 points) ANSWER 2: Award 3 points if the case write-up mentions ANY TWO OR MORE of the following: * it provided work (provided financial stability) * it provided a management model (six-sigma) for Wipro to emulate and learn *by playing Wipro against other Indian companies, GE provided pressures to which Wipro had to respond by increasing efficiency and improving quality *it provided credibility...
Words: 1012 - Pages: 5
...Compensation and Benefits Plan Companies welcome employees to their organizations through job proposals that should set the tone for a good working relationship. Companies spend tremendous amount of time and resources seeking and attracting high quality talent and people who will hopefully contribute to the long-term success and future growth of the organization. Compensation and benefit packages can be strategic tools that reflect an organization’s commitment to the employee. They should be designed to meet the candidate’s needs and expectations to ensure acceptance. This paper represents a job proposal created by our team for the position of Senior Reliability Engineer at Medtronic, Inc. Various resources and websites were utilized to create a competitive package consistent with Medtronic’s high standards and company policies. Our team included justification of the chosen strategy and also identified potential obstacles and forms of resistance that could impede implementation of the package being offered. Background and Mission of Medtronic, Inc. Medtronic, Inc. was founded in 1949 as a medical equipment repair shop and has grown into a multinational company that has transformed the way debilitating, chronic diseases are treated (Medtronic, 2012). Its mission is to contribute to the human welfare through application of biomedical engineering in the research, design, manufacture, and sale of instruments or appliances that alleviate pain, restore health, and extend...
Words: 1323 - Pages: 6
