Free Essay

Toyota Lean System

In:

Submitted By minnieleen
Words 1169
Pages 5
Problems faced by Toyota
Based on the articles, there are 3 broad issues that Toyota currently faces. These includes (1) Deteriorating quality (2) Inefficient factories and engineering practices (3) Rising vehicle and labour costs
Deteriorating quality
According to another article, Consumer Reports reported that it will no longer actively recommend Toyota’s car due to the slip in product quality. This was evident from the fact that Toyota recalled more cars than sold in 2005. Subsequently in 2007 after the release of the Consumer’s report, Toyota recalled another 470,000 cars. Toyota’s rapid global expansion was cited as one of the cause of quality problems. The other possible reason for the slip in quality could be due to many components involved in the production of Toyota’s vehicle, as well as the complexity in production, which could have increase errors during the production process.
Order qualifier refers to the set of criteria for a firm to do business in a particular market segment. Quality is likely to be regarded as an order qualifier in automobile industry since it would concern the safe use of the vehicle and the users. Toyota also holds the reputation of being able to produce quality cars in previous years. Therefore, quality issues may deter consumers from making Toyota their choice of car, which would result in Toyota losing its competitive edge over time.
Inefficient factories and engineering practices
Toyota values incremental improvement, yet on top of quality issues, inefficient factories and engineering practices has led Watanabe to question Kaizen as the core principle of the organisation culture. There were too many components used in Toyota cars, which increases production time and cost. More components means that more inputs in the form of raw materials, manpower and operational time required during production. On the other hand, machines in Toyota’s factories were deemed to be too space consuming and heavy, reducing the efficiency and effectiveness of the employee’s work. For instance, more employees would be needed to operate, move and maintain machines of larger size. Furthermore, more energy would be required to run the machines and maintenance cost were likely to be high. Large machines also made waste management efforts difficult for Toyota, which not only increase cost but makes work environment unfavourable to house an efficient production line. The impact on Toyota was that such issues limited improvements to the organisation’s efficiency and incremental improvement in operations was not significant. For instant, the time taken to assemble a car improved only slightly, from 21.6 hours in 1998 to 21.4 in 2005. As a result, Toyota could possible face the threat of losing its market share to its competitors.
Increase in vehicle and labour costs
Toyota was found to be paying excess for the vehicle parts used in the production of its cars, as compared to its competitors. One likely reason could be due to the large number of components used in assembling the vehicle, which increases the cost of raw materials and procurement costs. Another reason would be the complexity in assembling the parts which calls for employees with more specialised skills and this increases labour costs due to training and sourcing for skilled labour. Over the years, Toyota has regarded cost advantage – being able to produce automobiles of great quality at best prices, as part of its competitive advantage over its competitors. However, the discovery of such a fact has proved otherwise.

Toyota’s Remedies
In view of the problems surrounding Toyota’s operations, “Construction of Cost Competitiveness for the 21st Century” (CCC21) was an effort initiated to counter the above mentioned problems, especially for the engineering practices. As part of the initiative, Toyota worked with parts suppliers to improvise the design of vehicle parts by simplifying them and at the same time making them less expensive without compromising quality. Simplification of the design include the consolidation of the countless specifications for wire harnesses, reducing the number of components used in a typical car by half and development of new and flexible plans to assemble the simplified cars.
In addition, Toyota worked with equipment suppliers to shrink the size of the caster by a third. In order to maintain competitive advantage, Toyota forbid its suppliers from selling the technology to its competitors over a period of six technology. Besides that, a mini-lifter was developed to replace the lifter on rails in assembling of gasoline tanks into the vehicles. The advantages of the mini-lifter includes being less space consuming and allowed workers to be able to work more efficiently as they can have access to the underbody of the car. By doing so, Toyota managed to reduce the length of the production line and introduce quality-assurance checkpoints in view of the deteriorating quality problems that Toyota was also facing. Another action taken to reduce the production line was the shortening of the vehicle painting process.
Furthermore, Toyota also highlighted future plans of establishing low-cost production plants. Within such factories, Toyota expects the production of their vehicles to be much faster and the task of the workers would be made more efficient. Instead of having the workers to pick up individuals parts, these vehicle parts would be delivered to the workers inside the cars, which helps to save time. Toyota also intend to have include fewer vehicle components which perform the same function, thereby reducing procurement costs and simplifies the work of the workers.

Conclusion
In view of the problems identified and the proposed measures to counter them, Toyota has great expectations. The consolidating of wire harnesses would be expected to achieve a 30% cut in the company’s procurement costs in 5 years through 2004. The use of smaller machines and improved production processes would also reduce the cost of building the low-cost production plants by as much as 30%. Along with cost savings, improved quality and more a more efficient production line can be expected.
However, all the above remedies has a greater focus on the internal analysis of Toyota, as it deals largely on the weaknesses and works on leveraging on the strength of Toyota. As highlighted in the article, an external factor – the rise of inexpensive Chinese suppliers, which may affect the performance and success of the plans which Toyota have in place. The greatest advantage of switching to the use of Chinese suppliers would be cost savings, and being able to compete more effectively with its rivals in terms of production costs. However, Toyota may face more quality issues and their technological intelligence may be leaked out to rivals. This would result in Toyota losing their market share eventually. On the other hand, not buying from China suppliers wold allow Toyota to better keep check quality level, but executives would need to work harder to cut costs from other aspects.
A balance approach to this concern would be able to help Toyota excel and regain its market share amidst the ever-changing global auto industry.

--------------------------------------------
[ 1 ]. Welch, D. (2007, October 17). Toyota's quality slips, again. Retrieved September 8, 2015

Similar Documents

Premium Essay

Lean Production

...period, Japanese companies developed the concept of lean production. Lean production was regarded as the third step in the historical progression, which took industry from the age of the craftsman through the methods of mass production and into an era that combined the best of both (The Economist 2009). Lean production was designed to combine the flexibility and quality of craftsmanship with the low costs of mass production. And due to its unique characteristics bringing an underdog company in its industry to the market leader, this idea of lean thinking has been adopted by many other industries. Today ‘lean’ may no longer be fashionable but its core principles (flow, value, pull, minimizing waste etc.) have become the paradigm for many manufacturing (and service) operations (Lewis 2000). In this essay, my main argument is that although success of lean production and its positive impacts on corporate competitiveness is undeniable, nevertheless, from the workers’ point of view, lean production has also increased the pressures of work and the degree of exploitation wherever it exists. In the first part of my essay I will present a brief history of lean production. This will be followed by the demonstration of main characteristics and the analysis of how lean production has impacted corporate competitiveness by utilizing Toyota as an example, which is the birthplace of lean production. Part three will spell out the limits of lean production as it dramatically increases the pressures...

Words: 2537 - Pages: 11

Premium Essay

Toyota

...Personal work Automotive-Toyota 30-11-2012 Contents  Introduction  Lean Manufacturing 1) Creating continuous process flow, 2) The pull system, 3) Leveling out the workload.  Toyota Production System 1) Just In Time 2) Jidoka  Long term relationship with suppliers  Risk and Challenge 1) Toyota Vehicle Recalls 2) Environmental sensitivity  Conclusion Introduction Toyota is one of the world's largest automobile manufacturers, selling over 9 million models in 2006¹on all five continents. A Top 10 Fortune Global 500²enterprise, Toyota ranks among the world's leading global corporations and is proud to be the most admired automaker³ an achievement the company believes stems from its , dedication to customer satisfaction. In early twentieth century, the three big motor companies (the Big 3) – General Motors (GM), Ford & Chrysler almost dominated the global market. In 1994, Toyota replaced Chrysler, and it became the global No. 2 motor manufacturer by squeezing out Ford in 2003. Since 2008, Toyota has replaced GM to be the largest automaker globally. Toyota is a successful corporation and has a very good performance in automotive industry, but it also has some troubles and challenges to face, like the problem of Toyota vehicle recall in the last three years. So we have to ask how did Toyota achieve its success? How Toyota face to the challenge? Toyota is known for its reliable cars among the general public, but it has also been known in manufacturing, management...

Words: 1806 - Pages: 8

Premium Essay

Toyota

...TOYOTA’S OPERATIONS STRATEGY Lean Manufacturing Toyota’s lean manufacturing has enabled the company to focus on consistent design and responsive approach to production operation. The company’s workforce is self-directed and motivated by output based measures and customer oriented criteria. The concepts of just in time (JIT), Kanban and respect for employees together with expedited problem solving approach (automated error correcting) has enabled the company to pursue lean innovations. Lean manufacturing has enabled Toyota to successfully develop its production systems to include new types of designs. The principles enables Toyota to manage its value stream, identify customer value, implement a “pull” approach that ropes the flow of scarce materials in operations and the overall development of production capability. The success of this ingenious strategy has enabled the company to rise up to global success in the auto industry. While the company still maintains its impressive performance in the application of lean practices, less of its competitive edge can be traced to TPS, more comes from applying lean product development strategies. As a result, lean best practices provide synergy to Toyota Production System. Supply Chain Management Toyota’s Supply chain management is a perfect combination of Porter’s value chain strategy, Kierestsu strategy, and Eliyahu Goldratt’s theory of constraints. Supply chain involves all activities associated with the transformation of...

Words: 954 - Pages: 4

Premium Essay

Strategies Scm

...based information, discuss various strategic actions taken by this organization with regards to SCM to improve the finance and non- finance performance. 3 Introduction 3 Basic component Supply Chain Management 3 Plan 4 Source 4 Make 4 Deliver 4 Return 4 Supply chain management for logistic 5 Supply chain management for downstream 6 Tata Steel Strategic 6 Tata Steel supply chain logistic strategy 7 Tata Steel Supply Chain downstream strategy 8 Tata Steel finance improvement 9 Tata Steel non-finance improvement 9 Conclusion 11 Q2. Discuss various Supply chain activities (in relation to Lean Management) in a Toyota company in Danish Industries can learn and use for improved performance. 12 Introduction 12 What is Lean 13 Lean supply chain 14 Lean supply chain for Toyota Production System in Denmark 14 Value stream mapping 16 The VSM process 17 Performance improvement with implementation of VSM 17 Conclusion 19 Q1. Tata steel has taken various strategies in the SCM to improve the performance of the organization. With reference to the Internet based information, discuss various strategic actions taken by this organization with regards to SCM to improve the finance and non- finance performance. Introduction The Tata Group of Companies has always believed strongly in the concept of collaborative growth, and this vision has seen it emerge as one of India's and the world's most...

Words: 4491 - Pages: 18

Premium Essay

Top 10 Toyota Misconceptions

...I thought this was a good article to share as it clears some misconceptions of Toyota and their management philosophies and technology. This article was written by Stewart Anderson who is president of http://www.kaizenimprovement.ca a Toronto-based consulting and advisory firm in the areas of continuous improvement and business strategy. The tools and techniques of what is commonly called "lean manufacturing" have their origin in the Toyota Production System (TPS). While the lean movement deserves much credit for popularizing these tools and techniques, a number of misconceptions appear to have developed about how Toyota itself actually practices continuous improvement. This article looks at some of these misconceptions. Readers should note that this article is not meant to be a definitive study of Toyota, nor is it meant to supplant the excellently detailed analyses of Toyota published by Jeffrey K. Liker (The Toyota Way, McGraw-Hill, 2003), Steven J. Spear (Chasing the Rabbit, McGraw-Hill, 2008), and others. Rather, it offers the author’s own personal perspective and insights on Toyota, drawing from observation and study of Toyota production and distribution operations, supplemented by interviews with Toyota employees, managers, and suppliers held over the years. Some of the thoughts expressed below also find deeper expression and treatment in Mike Rother' excellent new book, Toyota Kata (McGraw-Hill, 2009), and readers are referred to that book for a full exposition of...

Words: 2644 - Pages: 11

Premium Essay

Lean Manufacturing

...Action Plan – Implementing a Lean Transformation’ LEAN Final Project Alex Scholfield February 29, 2012 Summary Lean manufacturing can add significantly value to an organization by streamlining processes through the identification and elimination of muda or waste. Introduced by Toyota, Lean is more than just a tool, but a philosophy that needs to be adopted and incorporated into the culture of the organization. It is very important that the organization can see that leadership have bought in to the approach and are willing to support Lean. Numerous examples exist that demonstrate failed attempts at implementing Lean. It is important that organizations appreciate that they cannot simply wake up one day and choose to introduce Lean. It took Toyota many years to develop their culture into one of continuous improvement. For organizations that are new to Lean, the effort required will be significant in order to realize the true value associated with Lean principles. Poor planning will almost certainly result in disappointment and leave a strong negative association with any future Lean attempts along with a big investment with little to no return. With a focus on continuous improvement and continuous flow, manufacturing based on pull rather than push demand will assist organizations in becoming Lean. While Lean is a long journey, it can be one that returns significant value to an organization. What follows is a view of the history of Lean, some of the tools such as...

Words: 6409 - Pages: 26

Premium Essay

Lean in Sme's

...Reports Lean Laboratories: Competing with Methods From Toyota Mark Graban, BSIE, MSME, MBA, CPIM, Shana Padgett, BS, MT(ASCP) (ValuMetrix Services, Ortho Clinical Diagnostics, Raritan, NJ) DOI: 10.1309/LMX0LEMR7R0USKUM Hospital laboratories throughout North America are successfully using “Lean” methods based on the Toyota Production System to win against multiple competitive threats. Some hospitals have used Lean to help eliminate point-of-care testing for the emergency department (ED). Other hospitals have used Lean to “insource” testing that had previously been done in outside reference laboratories. Lean can defend and protect employment for the laboratory, while also improving turnaround times and service for patients and reducing costs for the hospital. Hospital laboratories have also used freed up capacity to increase their reference laboratory work, bringing additional revenue to the hospital. an improvement of 37%, as shown in Figure 1. The laboratory was also better satisfying physicians who ordered tests for morning rounds, as the percent of tests on the charts by 7 am improved from 65% to more than 90%, as shown in Figure 2. After laboratory professionals demonstrated that they could dramatically reduce turnaround times, the ED discontinued the point-of-care trials. Since Lean implementation, Dr. Decker said, turnaround times “are definitely faster. All the docs agree,” adding, “the lab is no longer the rate-limiting step in the process.” Lean Instead of...

Words: 3034 - Pages: 13

Premium Essay

Toyota Decision Processes

...How Toyota Ought to Organize its Decision Processes to Minimize the Risk of Major Design Flaws that Lead to Massive Recalls and Driver Deaths from the Perspective of Organization Design and Decision-Making Abstract Japanese automaker, Toyota was a quality assurance trademark trusted by consumers worldwide. Though, in recent years, the company has been inundated by numerous vehicle recalls. Toyota’s quality problems surfaced when it was forced to recall nearly 7 million vehicles in the late part of 2009 (Chris, 2010). The recall crisis of 2009-2010 prompted a wave of negative publicity for the company (Chris, 2010). Many issues were discovered that led to the recalls. Sticky gas pedals, pedal entrapment, and software glitches that affected braking in some models were some of the problem areas (Trudell, 2014). Over time, the safety related recalls continued growing. In fact, by May 2011, the automaker had recalled close to 20 million vehicles (Trudell, 2014). Naturally, the numerous recalls and lawsuits that ensued threatened to damage Toyota’s image; thus, to rectify this the company should organize its decision processes more efficiently. Keywords: organizational change, recall, total quality management Introduction For decades, Toyota set the standard for quality and reliability in the automotive industry. In fact, the Toyota brand has been touted as the pinnacle of automotive excellence by rating industries and industry consultants (Piotrowski & Gray, 2010)...

Words: 4041 - Pages: 17

Premium Essay

Toyota Crisis

...Toyota Crisis According to Motor Trend’s Scott Evans the crisis started with a car crash in California in August 2009. Shortly after that is January of 2010 Toyota initiated 2 separate recalls covering 7.5 million vehicles. Toyota suspended the sale of eight of its vehicles costing them $54 million a day in revenue. The investigation from the first crash in 2009 revealed that the car had the wrong floor mats installed and the one on the driver’s side was interfering with the gas pedal. Not long after the apologies were issued from Toyota to the family of the victims more reports of problems were uncovered. These reports were becoming a collection of unintended acceleration cases involving Toyota vehicles. The biggest problem that Toyota faced at this time was the deaths that seemed to be adding up at a rapid pace. Operational Effectiveness and Lean Manufacturing “Operational Effectiveness refers to any number of practices that allow an organization to better utilize its inputs by, for example, reducing defects in products or developing better products faster” – Michael E Porter. Toyota was so focused on this topic because of the benefit of reduced lead time and production cost. Lean is about doing more with less: less time, inventory, space, labor, and money. Lean Manufacturing (also known as the Toyota Production System) is, in its most basic form, the systematic elimination of waste; overproduction, waiting, transportation, inventory, motion, over-processing...

Words: 852 - Pages: 4

Premium Essay

Operations and Process Management

......................................................... 2 Grundfos ............................................................................................................................................. 2 Jikoda ................................................................................................................................................. 4 Assessment of Lean in Grundfos .......................................................................................................... 7 Conclusion .......................................................................................................................................... 8 Exampaper ii Mai Louise Kühle Nielsen 1. December 2015 Exampaper Operations and Process Management Preface The concept of Lean has been known for Grundfos for many years. It is not until the last few years, the work with Lean have been targeted. Today the company has a lean department. This service will employ up to 30 people in the future. They are already starting to hire more employees in the department. The company thinks of lean as a philosophy, and in the department talks about that it is actually a religion....

Words: 2926 - Pages: 12

Premium Essay

Research

...Lean production refers to a highly efficient manufacturing techniques mainly developed by Japanese companies in 1980s and beginning of 1990s (Rosen, 2011). The technique involved the combinations the flexibility and quality of the craftsmanship developed by Ford with low cost mass production (Rosen, 2011). In lean production system employees are organized in teams. In each team, an employee to do all the tasks required by the team and there is less specialization of the duties as was the case with the mass production (Rosen, 2011). The discussion below explores the application of lean production by Toyota Corporation, covering what they did, how they did it, and their success or failures with the project. The lean production as used by Toyota was to reduce redundancy, increase output and to save on the cost associated with the employee’s hiring cost (Rosen, 2011). Toyota employed lean production by bringing together into one working place all the employees of the same process of the vehicle assembling such as designers, sales and marketing people, this was to deliver the final product close to the point of sale, a process called just in time (Rosen, 2011). The process also put a lot of emphasis on keeping the level of inventory as low as possible. There should be little or almost no stocks to be kept in the ware houses, inputs are ordered when they are needed. This saves cost of holding stocks, cost of storage and insurance of the stored goods and minimizes the chances of...

Words: 667 - Pages: 3

Premium Essay

Process Improvment

...Process Identification Toyota Motor Corporation was established in 1933 as a division of Toyoda Automatic Loom works under the leadership of Kiichiro Toyoda (Greto, Schotter, & Teagarden, 2010). Toyota’s headquarter is in Japan (Greto, Schotter, & Teagarden, 2010). Initially, the primary focus of the company was the creation of engines for the Japanese government; however, the company would expand to the production of cars (Greto, Schotter, & Teagarden, 2010). During World War II the company would transition to the production of trucks for the Imperial Japanese Army (Greto, Schotter, & Teagarden, 2010). However, after the war Toyota faced bankruptcy until the US submitted a request for the production of vehicles for the US Military (Greto, Schotter, & Teagarden, 2010). Toyota would establish their first subsidiary in the US and would begin production in 1988 (Greto, Schotter, & Teagarden, 2010). The global automobile industry was estimated to be US $ 1.9 trillion business with Toyota moving to number one in sales in globally in 2008. However, that success would come amongst great adversity and leadership challenges (Greto, Schotter, & Teagarden, 2010). In the beginning, Toyota’s leadership came from within the Toyoda family; however, after an illness the organization found it necessary to go outside the Toyoda family for leadership (Greto, Schotter, & Teagarden, 2010). The company was built on the principle of safety first, quality second, and volume third...

Words: 815 - Pages: 4

Premium Essay

Corporate Social Responsibility

...Abstract: Key Words: Corporate Social Responsibility, Lean Accounting, Toyota’s sustainability effort I. Introduction 1. Definition of key terms 1) Corporate Social Responsibility CSR refers to operating a business in a manner that accounts for the social and environmental impact created by the business. CSR means a commitment to developing policies that integrate responsible practices into daily business operations, and to reporting on progress made toward implementing these practices. According to Business for Social Responsibility (BSR), corporate social responsibility is defined as“achieving commercial success in ways that honor ethical values and respect people, communities, and the natural environment.” 2) Lean accounting Lean Accounting is the general term used for the changes required to a company's accounting, control, measurement, and management processes to support lean manufacturing and lean thinking. II. Corporate Social Responsibility The field of corporate social responsibility has grown exponentially in the last decade. More than half of the Fortune 1000 companies issue corporate social responsibility (CSR) reports. A larger number of companies than at any time previous are engaged in a serious effort to define and integrate CSR into all aspects of their businesses. An increasing number of shareholders, analysts, regulators, activists, labor unions, employees, community organizations, and news media are asking companies to be accountable...

Words: 2143 - Pages: 9

Premium Essay

Business

...Chapter 15 Case Study Realco Breadmaster Master Production Schedule for Realco Breadmaster On hand inventory 7000 Week 1 2 3 4 5 6 7 8 Forecasted demand 20000 20000 20000 20000 20000 20000 20000 20000 Booked order 23500 23000 21500 15050 13600 11500 5400 1800 Projected ending inventory 23500 500 19000 -1000 19000 -1000 19000 -1000 Master production schedule 40000 0 40000 0 40000 0 40000 0 Available to promise 27000 44500 3450 28650 15900 16900 32800 -1800 (Source: Sheldon, 2006). Working Note: Projected ending inventory: EI = on hand inventory + MPS – maximum (forecasted demand, booked order) For week 1 to 8, the projected ending inventories are E1 = 7000 + 40000 – max. (20000, 23500) = 23500 E2 = 23500 + 0 – max. (20000, 23000) = 500 E3 = 500 + 40000 – max. (20000, 21500) = 19000 E4 = 19000 + 0 – max (20000, 15050) = - 1000 E5 = -1000 + 40000 – max (20000, 13600) = 19000 E6 = 19000 + 0 – max (20000, 11500) = -1000 E7 = -1000 + 40000 – max (20000, 5400) = 19000 E8 = 19000 + 0 – max (20000, 1800) = -1000 Available to promise for these 8 weeks: ATP 1 = 7000+40000-20000 = 27000 ATP 2 = 0- (23000+21500) = 44500 ATP3= 40000- (21500+15050) = 3450 ATP 4= 0- (15050+13600) = 28650 ATP5= 40000-(13600+11500) = 15900 ATP6= 0-(11500+5400) = 16900 ATP7= 40000-(5400+1800) = 32800 ATP8= 0- 1800 = -1800 (Source: Sheldon, 2007). The projected ending inventory and available to promise are not much effective to determine its growth in the market. The ending...

Words: 2597 - Pages: 11

Premium Essay

Lean Manufacturing in Industry

...Lean manufacturing, lean enterprise, or lean production, often simply, "Lean," is a production practice that considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and thus a target for elimination. Working from the perspective of the customer who consumes a product or service, "value" is defined as any action or process that a customer would be willing to pay for. Essentially, lean is centered on preserving value with less work. Lean manufacturing is a management philosophy derived mostly from the Toyota Production System (TPS) (hence the term Toyotism is also prevalent) and identified as "Lean" only in the 1990s.[1][2] TPS is renowned for its focus on reduction of the original Toyota seven wastes to improve overall customer value, but there are varying perspectives on how this is best achieved. The steady growth of Toyota, from a small company to the world's largest automaker,[3] has focused attention on how it has achieved this. Lean manufacturing is a variation on the theme of efficiency based on optimizing flow; it is a present-day instance of the recurring theme in human history toward increasing efficiency, decreasing waste, and using empirical methods to decide what matters, rather than uncritically accepting pre-existing ideas. As such, it is a chapter in the larger narrative that also includes such ideas as the folk wisdom of thrift, time and motion study, Taylorism, the Efficiency Movement, and...

Words: 277 - Pages: 2