Developing Good Business Sense
Danae Jefferson
Bus/210
Belinda Bullard
June 3, 2012

Developing Good Business Sense The three companies I choose to observe and how the employees do their task on the daily basis were Wal-Mart, Kroger's, and HEB. Wal-Mart’s employees most of the time were unable to do their job because of a lack of help. The cashiers customer service and managers were very busy most of the time they were not able to do their job correctly because of a lack of the employees on the night the shifts. Kroger's was more organized and seems to be very attentive to their customer’s needs. There was always enough lanes open and help on the floor to help answer any questions that a customer might have or need help with in finding a product. Kroger's employees were more eager to help find a product. HEB was also very attentive to the customer’s needs. While shopping at HEB there's all ways more than enough lanes open and help on the floor to help assist you with your needs. While shopping at HEB the managers and the employees always had a smile and were very well groomed. Wal-Mart had a difference in operation during the night shift. There were fewer cashiers available to help the customers and no manager on duty at that time. During the daytime at Wal-Mart there are always more cashiers and a manager available in the daytime hours. The employees and the store are more organized during the daytime. The employees seem to be ready to do their job during the daytime hours. After talking to a Wal-Mart manager, he stated that working at Wal-Mart as a manager has its benefits, but hours are long. A lot of the time he finds himself working long hours and covering the of the managers shifts. After talking with a Kroger employee stated that the hours are okay and the benefits work great. The company and the qualities work together with keeping the