...Kettering University The Management of Technology and Innovation Prof. Juel M. Bjerke Discovering a new product Concept using TIPS By: Nada W. Alrumaih February 28th, 2014 The Problem: In Saudi Arabia automobile vehicles are the main means of transportation, and unfortunately the main case of death as well! During the period between 1971 and 1997; the Kingdom’s General Directorate of Traffic has revealed that 564 762 people died or were hurt in traffic accidents, which is equal to 3.5% of the total population in Saudi Arabia. During the same period 66 914 people have died in Saudi Arabia due to traffic accidents, amounting to one person killed and four get hurt every hour. More than 20% of hospital beds in Saudi Arabia are occupied by traffic accidents victims, mainly adult males aged 16 to 36. (1) If we are to investigate the causes behind this horrifying issue, we find that the increased number of vehicles, and the expansion of road networks within and between cities contribute mainly to the high rate of accidents in Saudi Arabia. This is in addition to the increased number of emigrants from different countries who are unacquainted with local driving conditions and requirements. Nonetheless, most accidents happen specifically as a result of drivers’ error. Over 50% of the traffic accidents are due to over speed and violation of signals at intersections. Signal violation accidents in Saudi Arabia are 4.5 times more common than in the USA. (1) “The report found...
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...its purpose. Why does it exist? What are its objectives? What are the vision and mission statements of the organization? Write * Write one paragraph describing the organization’s background, purpose, vision, and mission * Write one paragraph describing/listing the objectives of the organization A.1. Harrison Medical Center is a non-profit, community based hospital that serves four counties west of Seattle, Washington. The hospital was founded in 1918 as small community hospital and has grown into the primary care facility for nearly the entire north western quadrant of the state. The concept of a non-profit, community based hospital is that if a local resident needs a procedure or treatment; the funding will be located to provide the needed medical intervention (Charity Care). Their mission statement is “We make a positive difference in people's lives through exceptional healthcare.” Vision statement is “We will be the premier health system in the Pacific Northwest.” (Directors, 2016) citation but no foot note Harrison must stay medically relevant and financially competitive with other hospital systems to remain the dominate medical partner in the region. To accomplish this, they have to expand their services as well as continuing to provided top notch services to local residents to keep them from traveling to other cities. Customer service plays a much larger role in providing medical care these days and one way Harrison is going to provide is that is by are...
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...DESIGN THINKING Summative Assignment DSM5A1 – Graeme Campbell Lorenzo Robuschi S00607430 05/12/2014 Define the Concept of Design Thinking Design Thinking The global corporate world is engaged in the continuous process of searching for ways in which it can improve its performance. As businesses become more and more competitive with each other, employers and business managers have to continually seek ways by means of which they can improve their performance and develop competitive strategies and edges in order to clinch leading positions. Among the myriad of strategies sought for this purpose is that of design thinking. Design thinking can be defined as a process by which businesses empathize with the situation and needs of the consumers so that they are able to produce goods and offer services that meet these needs. Therefore, design thinking is a protocol for solving emergent problems and discovering new ways and opportunities through which a business can improve and better its performance (Martin, 2007 P. 198). My Own Definition of Design Thinking Design thinking is the process of contextualizing business problems within the design framework. In this framework, the business leader envisions the problem at hand in a pictorial form and places all elements of the problem in its place. They then explore means to be used to link the problem with an amicable solution that will favor the needs of the consumers, who are the stakeholders that benefit...
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...any time. "If a criminal wants to get me, then there is nothing I can do to stop him." This attitude is typical of many travelers in foreign countries, but there are many things that we can do to prepare ourselves becoming less vulnerable to criminal and terrorist acts. The goal is to turn ourselves into “hard targets” instead of “soft targets,” thus making ourselves undesirable targets, which the would-be criminal will pass and go on to the next unfortunate person. Simply put, it’s like auto theft; if a car thief comes to your locked vehicle with the windows rolled up and an alarm system, then he will most likely go to the next vehicle looking for one that is not as secure. The same can be said for many types of criminal acts as criminals and terrorists look for soft targets that involve little risk and offer a high probability of success. They are unlikely to select a target that involves high risk with little or no chance of success. There are ways that we can make ourselves undesirable targets, but just like patient compliance, “doing what the doctor ordered,” making yourself an undesirable target is an individual responsibility. The following information provided in this chapter is...
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...Modernizing Dharavi: If you build, will they come? Looking outside from his office at West Bandra overlooking the Arabian Sea, Mr. Mukesh Mehta sighed; he recalled when he first had the dream of creating a modern Dharavi – free of slums, where the poor, hardworking people will finally be able to enjoy a better quality of life and be integrated with the mainstream citizens. Throughout the history of the world, migrants have moved to the urban areas in search of a job so as to provide for their families. In most cases, they can find work, but not a place to live. Hence, without help from either developers or the government, they are forced to become squatters, building for themselves on undesirable and illegal properties. Dharavi, at the heart Mumbai, with 600,000 residents, is one such place and one of Asia’s largest slums. Mr. Mehta’s goal is to provide a decent standard of living to the people of Dharavi. He established himself as a celebrated realtor by building expensive custom homes for the rich in Long Island, New York, and now longed to build homes for the poor in the slums. He shared this dream with his family too. His son, Shyam, was very enthusiastic and regarded him as a “versatile” person who is capable of serving both the rich and the poor, while his wife considered him a “confused” person. He is, however, dedicated to pursue his dream of seeing that his heroes are living a far better life in a revamped Dharavi, free of slum. Mr. Mehta has been the management consultant...
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...Concept Paper: New Orleans Post-Katrina December 8, 2013 New Orleans post-Hurricane Katrina Hurricane Katrina, which hit the southeast United States in late August of 2005 was one of the costliest and deadliest hurricanes in United States history. The city of New Orleans was arguably hit the hardest by the hurricane. The objective of this paper is to analyze the link between economic, political, and social conditions in New Orleans prior to Hurricane Katrina and the conditions in New Orleans post-Katrina. Although natural disasters are an inevitability, the human suffering that citizens faced in New Orleans immediately following Katrina were largely avoidable, the result of a lack of adequate evacuation planning and massive governmental negligence. Furthermore, it was no accident which people suffered the most in the aftermath of Katrina. Financial, political, racial, and social disparities in New Orleans long before Katrina dictated who would be most affected after Katrina, both immediately and years after the hurricane. Rebuilding efforts, just like the evacuation, have tended to favor the rich and White and neglect the poor and Black. Pre-Katrina New Orleans was disproportionately Black and poor relative to the rest of the United States. According to 2000 U.S. Census data, Blacks made up 12.3% of the nation’s population while Whites made up 75.1% of the nation’s population (U.S. Census, 2000b). In contrast, the city of New Orleans was 28.1% White and 67.3% Black...
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...Western Expansion: Topics • The Native Americans • Settlement of the West • The Bonanza West • Conclusion: The Meaning of the West The Native Americans: • Life of the Plains Indians • Indian Policy • Finial Battles on the Plains • The end of tribal life • “saving” The Indians • Hellan Hunt Jackson • NA Contributions 1877 is the beginning of “modern” American history. Hayes was president and some feel he is a fraud Most people live on Eastern Seaboard. Many overcrowding. Manufacturing and limited land space. People want to live west but the Indians were there…. In 1867 Horace Greeley urged people in NYC to move west “if you move west you will crowd nobody and not starve” because nobody was there but there were over QMil Natives living in the West. The gold rush started and disturbed the native western population. 1: Life on the plains for NA. 2/3 of them lived on the great plains. It’s one of the most hazardous at the time. They knew how to survive. The plains Indians depended buffalo. They can kill and take only what they need and use the entire kill. The Whites left the carcass. It was used by them for clothes, tools, food, shelter, ect. Before the horse the NA would hunt them by running them over a cliff or scaring them into a trap. The Spanish introduces the horse to them. They discovered that it was a great work and hunting animal. They were migratory and would travel with the food source. Some tribes would be sever thousand people...
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...Private bus service: Is it a real service provider to the nation? Today, people have begun to express their frustration over the unfair increase of bus fares from time to time in the recent past. It has become the widespread subject of arguments among the public. A certain bus ownership has threatened an increase in bus fares on its own from September but the Transport Commission has categorically emphasised that transport permits would be revoked against any illegal increase of bus fares. This cold war between a particular bus ownership and the Government has become hot news in the media these days. It has been the practice throughout to raise bus fares every year irresponsibly with the approval of the Transport Commission without any reliable excuse. The increase in fuel prices were followed by another instance of raising private bus fares last February. Regrettably, the most affected are the middle class and the public with low incomes who use buses for their daily travel. In the interest of the general public, the Transport Commission is duty-bound to review if private bus services, after experience of 35 years, have won the confidence of commuters with such a remarkable service as pledged at the inauguration in 1978. Nationalisation With nationalisation of bus companies by the Bandaranaike Government in 1958, a longstanding progressive demand by the people, the Ceylon Transport Board which was the key body of national transport was established to provide an excellent...
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...1] Contract labor system * A workman is deemed to be employed as Contract Labor when he is hired in connection with the work of an establishment by or through a contractor. Contract workmen are indirect employees; persons who are hired, supervised and remunerated by a contractor who, in turn, is compensated by the establishment. * 3. Contract labor should not be employed where (a) The work is perennial and must go on from day to day;(b) The work is incidental to and necessary for the work of the factory;(c) The work is sufficient to employ considerable number of whole time workmen; and (d) The work is being done in most concerns through regular workmen. * 4. The Contract Labor (Regulation and Abolition) Act, 1970 Act and the Contract Labour (Regulation and Abolition) Central Rules, 1971 came into force on 10.2.71 * 5. Main objective of the Contract Labour (Regulation & Abolition) Act, 1970 is two fold:-i) To regulate the employment of Contract Labour in certain establishments; andii) To provide for its abolition in certain circumstances. In order to achieve above objectives, the Act lays down various requirements with regard to hiring of Contract Labour, its wages & earnings, working conditions etc. * Every Every industry engaging 20 or more workers on contract basis.6. contractor engaging 20 or more workers. * Contract is awarded by the concerned department /commercial7. Concerned deptt. send a job request to the purchase deptt.department...
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...Professional Services Fall 2007 I. POSITIONING AND ALIGNMENT a) Developing and Implementing Strategy: Wachtell Lipton Wachtell Why has Wachtell been so successful? - Niche o M&A, hostile takeovers o General counsels, CEOs come to Wachtell when they have a problem - Size: small o 1 office (140 attorneys in 1995, 193 today); organic growth (no mergers/acquisition of other firms & only 2 lateral partners in entire history) o Benefits = control over quality of work; quality of recruits; sense of collegiality; maintenance of position in niche (if it stays significantly smaller than the market for its services, no matter how bad business gets, it will always have enough work); avoids inefficiencies of partnership model b/c decisions made quickly w/ little process - Bills o Based on value, not time o Wachtell does not pursue bills aggressively – they call twice, and that’s it. Clients can literally stiff the firm… only consequence is that it will never take you on as a client again and it will tell all its other clients that you didn’t pay. ▪ Wachtell’s realization rate ~90% (vs. ~80% at other firms) - Clients o By matter, not long-term relationships ▪ Gives the firm independence from clients – fewer conflicts o Can pick & choose interesting, innovative, and high-paying work o Doing only transactional work expands the market because no conflicts o Business...
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...Chapter Web resources for this chapter include • OM Tools Software • Animated Demo Quality Management In this chapter you will learn about . . . ● What is Quality? ● Quality Management System ● Quality Tools ● TQM and QMS ● The Focus of Quality Management-Customers ● The Role of Employees in Quality Improvement ● Quality in Services ● Six Sigma ● The Cost of Quality ● The Effect of Quality Management on Productivity ● Quality Awards ● ISO 9000 2 Problems • Internet Exercises • Online Practice Quizzes • Lecture Slides in PowerPoint • Virtual Tours • Company and Resource Weblinks www.wiley.com/college/russell Quality Management at GREEN MOUNTAIN COFFEE ike wine, coffee quality is judged on attributes like fragrance, aroma, acidity, body, flavor, balance, and finish. Coffee professionals use words like “lush,” “complex,” and “fruity” to describe their evaluations, which are based on precise sensory criteria. Coffee Review, one of the most respected and widely read coffee publications in the world, rates coffees based on a 100-point scale, similar to the one used in the wine industry. Coffee connoisseurs seek out coffees awarded a rating of 80 or above. Each year GREEN MOUNTAIN submits coffee to Coffee Review for independent reviews. On average, Green Mountain L Copyright © 2007 John Wiley & Sons Chapter 2 • Quality Management 53 coffees scored 88.8 points—significantly higher than their better-known west coast and European competitors—and...
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...* Revision:Complete Revision Guide to CCEA ICT Contents [hide] * 1 Complete ICT Revision Guide (CCEA) * 2 Knowledge of ICT Components * 3 INPUT DEVICES * 4 OUTPUT DEVICES * 5 STORAGE DEVICES * 6 INFORMATION AND DATA * 7 DATA STRUCTURE * 8 DATA CHECKING * 9 DATA PORTABILITY * 10 DATA NETWORKS * 11 INTERNET, INTRANET AND WWW * 12 TRANSMISSION, BACKUP, TELECONFERENCING * 13 APPLICATIONS * 14 SOFTWARE PACKAGES * 15 VIRTUAL REALITY IN TRAINING, ENTERTAINMENT * 16 COMPUTERS IN CONTROL (REAL TIME) * 17 ON-LINE SERVICES * 18 SECURITY AND PRIVACY OF DATA * 19 HEALTH AND SOCIAL ISSUES * 20 EMPLOYMENT * 21 ICT IN MUSIC, LEISURE, ENTERTAINMENT | ------------------------------------------------- Knowledge of ICT Components 1. DIGITAL : • Discrete values or binary digit 2. PROCESSOR: • Control center of the computer 3. RAM:- • Volatile (temporary storage), working storage, holds programmes currently in use, • Used for writing to and reading. • Measured in gigabytes 4. ROM:- • Instructions computer needs to start, • Non-volatile (permanent storage), can’t be changed, only read • Stores the Boot up/Start up program for the PC START UP STEPS:- • Power up • Read ROM chip • Connect all in and output devices • Load DOS from hard drive. • Load windows from hard drive 5. CACHE:- • Temporary storage, • Stores most frequently used instructions, • Is RAM memory that the computer microprocessor can access more quickly. • Volatile (128kb-512kb). 6....
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..."Oh, shut up!" says Claudia, blushing."1 may read the astrology column, but I certainly don't believe it. I just read it for fun. But, the fact is, during the past twenty-five years there have been thousands of alleged sightings of UFOs, and not a single one has led to any solid evidence of their existence. What do you make of that?" "I think we should look at this situation the other way around," Ralph says."Up until now, nobody has shown that UFOs don't exist, so I think we should give those people who claim they have seen them the benefit of the doubt. We should believe in UFOs and extraterrestrials until the sightings are proven false." "Well, okay. Let's suppose,just for the sake of argument, that I admit the existence of UFOs and t~eir little green drivers. How are we supposed to respond to them? What are we supposed to do?"C1audia asks. "For starters, we should extend an open invitation to them," answers Ralph."They may come from a dying planet where millions of their compatriots desperately strug gle for survival.Their sun may be burning out, their water supply exhausted, and their soil poisoned with toxic chemicals. Surely they deserve a second chance on a new planet." "Maybe so," Claudia says in a patronizing tone."And now that you mention it, we probably have a legal obligation to let them in. Our current immigration laws say that we have to admit at least ten thousand applicants annually, from every major nation. If those aliens would just sign the right papers, we'd...
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...I I HAVE noticed that when someone asks for you on the telephone and, finding you out, leaves a message begging you to call him up the moment you come in, and it’s important, the matter is more often important to him than to you. When it comes to making you a present or doing you a favour most people are able to hold their impatience within reasonable bounds. So when I got back to my lodgings with just enough time to have a drink, a cigarette, and to read my paper before dressing for dinner, and was told by Miss Fellows, my landlady, that Mr. Alroy Kear wished me to ring him up at once, I felt that I could safely ignore his request. “Is that the writer?” she asked me. “It is.” She gave the telephone a friendly glance. “Shall I get him?” “No, thank you.” “What shall I say if he rings again?” “Ask him to leave a message.” “Very good, sir.” She pursed her lips. She took the empty siphon, swept the room with a look to see that it was tidy, and went out. Miss Fellows was a great novel reader. I was sure that she had read all Roy’s books. Her disapproval of my casualness suggested that she had read them with admiration. When I got home again, I found a note in her bold, legible writing on the sideboard. Mr. Kear rang up twice. Can you lunch with him to-morrow? If not what day will suit you? I raised my eyebrows. I had not seen Roy for three months and then only for a few minutes at a party; he had been very friendly, he always was, and when we separated he had expressed...
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...Praise for The Spirit Catches You and You Fall Down “Fadiman describes with extraordinary skill the colliding worlds of Western medicine and Hmong culture.” —The New Yorker “This fine book recounts a poignant tragedy…It has no heroes or villains, but it has an abundance of innocent suffering, and it most certainly does have a moral…[A] sad, excellent book.” —Melvin Konner, The New York Times Book Review “An intriguing, spirit-lifting, extraordinary exploration of two cultures in uneasy coexistence…A wonderful aspect of Fadiman’s book is her even-handed, detailed presentation of these disparate cultures and divergent views—not with cool, dispassionate fairness but rather with a warm, involved interest that sees and embraces both sides of each issue…Superb, informal cultural anthropology—eye-opening, readable, utterly engaging.” —Carole Horn, The Washington Post Book World “This is a book that should be deeply disturbing to anyone who has given so much as a moment’s thought to the state of American medicine. But it is much more…People are presented as [Fadiman] saw them, in their humility and their frailty—and their nobility.” —Sherwin B. Nuland, The New Republic 3/462 “Anne Fadiman’s phenomenal first book, The Spirit Catches You and You Fall Down, brings to life the enduring power of parental love in an impoverished refugee family struggling to protect their seriously ill infant daughter and ancient spiritual traditions from the tyranny of welfare bureaucrats and intolerant...
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