...INFORMATION TECHNOLOGY MANAGEMENT INTRODUCTION With a weakened global economy, consumer confidence at record lows, and widespread layoffs unlike anything we have seen in over eighty years, information technology is taking on new roles in the business world. CIO's are relying more heavily on IT in order to reduce operating costs, increase productivity and give their companies a competitive edge. Historically viewed as an expense and liability, IT is now being thought of as strategic business enabler. Management of IT and the associated strategy, funding and security are top of mind for many in today's challenging environment. Executives are under more pressure than ever to maximize return on their technology investments. However, our research has revealed that there are several key concerns that appear to be trending throughout corporations as they determine the exact roles IT should play. READINGS Members of the group read several chapters from the textbook, Information Technology for Management: Improving Performance in the Digital Economy (Turban and Volonino, 7th Edition), as well as numerous articles on various information technology subjects. A topic which received a significant amount of attention throughout our readings is the importance of aligning IT strategies with the business priorities of the company, and how this is critical to the success of an organization. An important component of this alignment is ensuring that the IT division...
Words: 7761 - Pages: 32
...Assessment cover sheet 2 Competency mapping 3 Assessment plan 5 Evidence review 7 Observation of work project: Research estate agency operations 8 Part A: Research and interpret legislative, licensing and ethical compliance requirements 7 Part B: Research industry employment requirements 8 Part C: Present findings 9 Record of assessment of work project 11 Questions and key points 13 Develop knowledge of estate agency operations (Q1-Q6) 13 Interpret and comply with legislative and agency requirements (Q7-Q17) 14 Model ethical practice (Q18-Q22) 16 Identify industry employment requirements (Q23-Q28) 17 Third party evidence report 19 Record of assessment outcome 21 Introduction This assessment instrument covers the required performance outcomes described by the following unit of competency from the CPP07 Property Services Training Package: CPPDSM4080A Work in the real estate industry. The instrument provides assessors in the property development, sales and management sector with tools and templates to conduct a formal assessment process and to develop assessment records that meet Australian Quality Training Framework (AQTF) requirements for valid, reliable, fair and flexible evidence. Completion of the requirements detailed within the instrument will provide the learner with a Statement of Attainment for the unit, which is a core requirement of the...
Words: 6167 - Pages: 25
... | |1 |INTRODUCTION……………………………………………………………………………….3 | |2 |RFP SCHEDULE OF EVENTS………………………………………………………………..................................6 | |3 |PROPOSAL REQUIREMENTS………………………………………………………………7 | |4 |GENERAL REQUIREMENTS & CONTRACTING INFORMATION………………….…..9 | |5 |PROPOSAL EVALUATION & CONTRACT AWARD…………………………………....13 | | | |RFP ATTACHMENTS: | | |6.1 |Pro Forma Contract | | | |Contract Attachment A: Attestation Re Personnel Used in Contract Performance | | | |Contract Attachment B: Memorandum of Understanding (MOU)...
Words: 40549 - Pages: 163
...www.hbr.org Top executives often feel uncomfortable making hard choices about information technology. But when they abdicate responsibility, they set their companies up for wasted investments and missed opportunities. Six IT Decisions Your IT People Shouldn’t Make by Jeanne W. Ross and Peter Weill Reprint R0211F Top executives often feel uncomfortable making hard choices about information technology. But when they abdicate responsibility, they set their companies up for wasted investments and missed opportunities. Six IT Decisions Your IT People Shouldn’t Make by Jeanne W. Ross and Peter Weill COPYRIGHT © 2002 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. For several years now, we have observed the frustration—sometimes even exasperation— that many business executives feel toward information technology and their IT departments. Our center runs a seminar called “IT for the Non-IT Executive,” and the refrain among the more than 1,000 senior managers who have taken the course runs something like this: “What can I do? I don’t understand IT well enough to manage it in detail. And my IT people—although they work hard—don’t seem to understand the very real business problems I face.” Perhaps the complaint we hear most frequently from the executives—most of them CEOs, COOs, CFOs, or other high-ranking officers—is that they haven’t realized much business value from the high-priced technology they have installed. Meanwhile, the list of seemingly...
Words: 5461 - Pages: 22
... Subject: Contract Specifics based on Leonard vs. PepsiCo, 1999 Ref: Unit 3 IP PROJECT Date: August 6, 2011 Dist: Anytown, Anywhere Based on Leonard vs. PepsiCo, 1999, along with various readings and research done at AIU Online Library – I, Karen Kissel have evaluated and re-evaluated the various legal ramifications, along with the positives and the negatives that would be involved with the potential advertising campaign of auctioning off ANYTOWN ON EBay. Executive Summary (used in place of an Abstract) In this paper the author is going to explain the valid legal elements of contracts. She is going to define the objective theory of contracts. In this paper advertisements and there legalities will be touched upon and how they relate to the Leonard v. PepsiCo Case. All the essences of contracts have been outlined and surmised to determine whether or not Mayor Morse should follow through with his potential advertising campaign to sell Anytown on EBay. All the information presented in this paper is to advise, and enlighten by educating the Mayor of all things relevant to contracts and the various factors attached to them while comparing them to the PepsiCo case of 1999. The author has hopefully fulfilled the needs and requirements expected of her by the mayor and his associates. Some fine examples have also been given to illustrate various points of law. Contracts and the Elements...
Words: 1760 - Pages: 8
...Author_ Drew Dwyer Frontline care Solutions Page 1 of 135 Enquiries Enquires about this and other publications can be made to: Drew Dwyer Contact our office: Frontline Care Solutions P.O. Box 1088 Coolum Beach QLD 4573 Phone: (07) 5351 1188 Email: admin@frontlinecaresolutions.com Website: www.frontlinecaresolutions.com Copyright © This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written permission of the author Drew Dwyer – Frontline Care Solutions. CHCORG605A Manage Human Resources in a Community Sector Organisation Produced by Frontline Care Solutions © Drew Dwyer December 2011 Issue 01 – V1 12/12/2011 Page 2 of 166 Table of Contents How to study this unit .............................................................................................................................. 4 Element 1: Establish risk context ............................................................................................................ 7 Risk management context....................................................................................................................... 7 Risk management policy and plan ........................................................................................................ 12 Risk management, Legal compliance and Standards .......................................................................... 13 Common law .........
Words: 25787 - Pages: 104
...1. OVERVIEW 3 2. PROGRAM REQUIREMENTS 3 3. PROJECT DELIVERY ACTIVITIES 5 4. PROJECT ORGANIZATIONAL STRUCTURE 7 5. PROJECT IMPLEMENTATION APPROACH 9 6. PROJECT SCHEDULE 11 7. PROJECT EXPENDITURE 12 8. PROJECT STAFFING 13 ANNEX 16 BASIC ASSUMPTIONS 16 Executive Summary Purpose: The purpose of this document is to provide an overview of the Smart Metering (SM) implementation Program with a particular focus on the scope elements, organization and approach to deliver on time and on budget. Mission: The smart metering (SM) Program mission is to successfully install a safe, reliable, and cost-efficient smart meter solution for greater operational efficiency, customer reliability and, energy efficiency. Smart Metering System: it consisting of Smart meters – two-way communications-enabled meters that capture the amount of power consumed when it occurred – plus metering telecommunications and an Automated Data Collection System. Program Delivery Scope: The scope consisting of overall activities and services including project management and controls such as inspection and quality control; revenue meter deployment; customer complaint handling; administration and contract management; information and data coordination, stakeholder engagement and community communications. Organizational Structure: An organizational structure has been designed to facilitate delivery of the smart metering (SM) Program. The considered key units are 1. Meter...
Words: 4261 - Pages: 18
... |3 |1 |0 |4 | |BA9102 |Economic Analysis for Business |4 |0 |0 |4 | |BA9103 |Total Quality Management |3 |0 |0 |3 | |BA9104 |Organizational Behaviour |3 |0 |0 |3 | |BA9105 |Communication Skills |3 |0 |0 |3 | |BA9106 |Accounting for Management |3 |1 |0 |4 | |BA9107 |Legal Aspects of Business |3 |0 |0 |3 | |BA9108 |Seminar I – Management Concept |0 |0 |2 |1 | | |Total | | | |25 | SEMESTER – II |Code No. |Course Title |L |T |P |C | |BA9121 |Operations Management |3 |0 |0 |3 | |BA9122 |Financial Management |3...
Words: 17609 - Pages: 71
...• Developing and improving products and quality History of Hurley’s Café Hurley’s café is located in Toowoomba city at Ruthven Street, which is the corner of the two main streets. Also, Hurley’s café is in 130km west of Brisbane. This café is a family own business and some family members were employed on the staff. As a family business café, James was the person who supervises the operations of the store and Mr.Hurley, as manager would initiate with employees salaries. Scope - Project MacVille Pty Ltd has developed a chain of cafes in the Central Business District of Brisbane, Queensland. The board of directors have made the decision to expand their operations in Queensland with the purchase and re-branding of the existing Hurley’s café in Toowoomba, 130km west of Brisbane in Ruthven Street. The assistance manager has significant insight into the store’s operations; it will ensure a smooth transition to the MacVille systems. - Business Unit MacVille café is in Queen Street, Brisbane,...
Words: 2790 - Pages: 12
... Legal and Ethical Issues in Medical Practice, Including HIPAA AREAS OF COMPETENCE 2003 Role Delineation Study CLINICAL Fundamental Principles ɀ Apply principles of aseptic technique and infection control ɀ Comply with quality assurance practices Patient Care ɀ Coordinate patient care information with other health-care providers GENERAL Legal Concepts ɀ Perform within legal and ethical boundaries ɀ Prepare and maintain medical records ɀ Document accurately ɀ Follow employer’s established policies dealing with the health-care contract ɀ Implement and maintain federal and state health-care legislation and regulations ɀ Comply with established risk management and safety procedures ɀ Recognize professional credentialing criteria CHAPTER OUTLINE ɀ ɀ ɀ ɀ Medical Law and Ethics OSHA Regulations Quality Control and Assurance Code of Ethics ɀ HIPAA ɀ Confidentiality Issues and Mandatory Disclosure OBJECTIVES After completing Chapter 3, you will be able to: 3.1 Define ethics, bioethics, and law. 3.2 Discuss the measures a medical practice must take to avoid malpractice claims. 3.3 Describe OSHA requirements for a medical office. KEY TERMS abandonment agent arbitration assault authorization battery bioethics breach of contract civil law contract crime criminal law defamation disclosure durable power of attorney electronic transaction record ethics expressed contract felony fraud implied contract law law of agency ...
Words: 15296 - Pages: 62
...1. 1. Introduction ICM Communication PLC is an organization that provides creative solutions for developmental, governmental, non-governmental organizations and UN agencies. The organization is a private limited company registered under the Ethiopian business law on March 2011. Although a fairly young organization, ICM has made its name in brand development, graphic design, creation of promotional materials and printing in the Addis Ababa and Ethiopia market. ICM utilizes sustainable communication methods when providing services to clients. Sustainable communication is about making the best possible use of people and money to deliver maximum impact from minimum resources. It is the Perfect approach to take any organization cares about people, is concerned about climate change and wants to get the best possible return for investment. ICM collaborates with our clients to develop breakthrough insights, strategies, and tactics that communicate, engage and inspire, ultimately making a lasting social impact. ICM Communication Plc believes that to address social and behavioral change, communication initiatives should be supported both at community and institutional levels, as cross cutting strategies to establish common platforms for multiple communication objectives. This will improve the enabling environment, increase access to essential hardware and commodities, strengthen the capacities of service providers and stimulate demand for services, promote adoption of appropriate...
Words: 1966 - Pages: 8
...MA Special Module 2012 ExamREADINESS 170 Intensive Review Questions Ed. The Number One Source of Exam and OntheJob Information STUDY INFORM ATION FOR EX AM CANDIDATES Special Module ExamREADINESS 170 Review Questions Covering Federal Contract Administration ã ExamREVIEW PRO & ExamREVIEW PRESS 2012 All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher. Important – Please Read Due to the variety of fonts installed on the users' systems, Acrobat may prompt you to download an additional language component (which is FREE from Adobe anyway). If you receive a message saying that a Traditional Chinese language pack has to be downloaded in order to load this eBook, please click YES to have Acrobat download the update. The size of the update is about 7M. Don’t worry, this download is safe. Table of Contents PRACTICE TEST MODULE 1................................................................................................4 PRACTICE TEST MODULE 2..............................................................................................45 PRACTICE TEST MODULE 3............................................................................................106 PRACTICE TEST MODULE 4............................................................................................167 PRACTICE TEST MODULE 5..........................
Words: 20568 - Pages: 83
...Mertes Student ID: 239082 Date: October 6, 2014 Mentor Name: Danielle Northern Table of Contents Executive Summary………………………………………………………………………………………3 Introduction………………………………………………………………………………………………..3 Research Findings………………………………………………………………………………………..5 Cloud Computing Services...…………………………………………………………………………….5 Security in the Cloud……………………………………………………………………………………..6 Service Level Agreements……………………………………………………………………………….7 Recommendations………………………………………………………………………………………..8 Conclusion…………………………………………………………………………………………………9 References……………………………………………………………………………………………….10 Executive Summary Technology is moving fast and to keep up with our competitors we must embrace the latest technology and begin implementing cloud computing. Cloud computing is using a network of remote servers hosted on the internet to store, manage and process data, rather than a local server. This will allow us not only to continue to build our business but to put us on top as leading our competitors in this word of technology. I have done some extensive research on the new technologies available and cloud computing is where I recommend we place our IT dollars in the coming year. I know our budget is limited and I have taken that into consideration. It can be very costly to take on this type of project, however, I have found many cost saving options that will make this successful and within our budget. I have not prepared a cost saving analysis, but I don’t...
Words: 3310 - Pages: 14
...copyright. United Business Services (Aust) Pty Ltd 50 Cupania Street Algester Qld 4115 Ph: (07) 3276 0549 Email: info@ubsconsultants.com.au Web: www.ubsconsultants.com.au BSBRSK501A: Manage risk Assessment Tasks: Assessor Guide Assessment Documentation This Assessor Guide is designed to provide standardised documentation and assessment procedure for the assessment processes conducted by this RTO. The assessment tools that are used by you (the assessor) will result in evidence being generated by the student targeting this unit of competency. The evidence is kept by the RTO and is required for audit purposes. The following table summarises the types of evidence students can generate as proof of competence. The table contains information based on the AQF (Australian Qualifications Framework) Level for the unit BSBRSK501A: Manage risk. Sample assessment tools have been suggested as a means of assisting students in generating the appropriate form of evidence for this unit. AQF Level Distinguishing Features (Source: AQF Implementation Handbook 2007: Guidelines) Type of evidence to be used Sample assessment tools Diploma Performance checklist for demonstrations / role plays Case study scenarios and questions with benchmark answers End product summary checklist Written/oral questions and benchmark answers Demonstrate understanding of a broad knowledge base incorporating...
Words: 8768 - Pages: 36
...describe the environment in which e-business is conducted and business transaction types. Electronic business which is all electronically mediated information exchanges, both within an organization and with external stakeholders supporting the range of business processes. DTI (2000) described the initial applications of e-business as follow: When a business has fully integrated information and communications technologies (ICTs) into its operations, potentially redesigning its business processes around ICT or completely reinventing its business model…e-business, is understood to be the integration of all these activities with the internal processes of a business through ICT. The key e-business processes are the organizational processes or units in the centre. They include research and development, marketing, manufacturing and inbound and outbound logistics. The buy-side e-commerce transactions with suppliers and the sell-side e-commerce transactions with customers can also be considered to be key business processes. All organizations operate within an environment that influences the way in which they conduct business. Strategy development should be strongly influenced by considering the environment the business operates in. It is now commonplace to describe e-commerce transactions between an organization and its stakeholders according to whether they are primarily with consumers or other business. There are four types. Business-to-consumer (B2C) Commercial transactions between...
Words: 4140 - Pages: 17
