...CURRICULUM VITAE |PART 1: BASIC INFORMATION | |[pic] |Full Name |TRAN NGOC TUAN | | |Address |33 First street, Tan Phu Wards, District 7, Ho Chi Minh City | | |Cellphone |0944 336933 |Email: tntuanltt@yahoo.com | | |Date of Birth |15th Nov, 1990 |Marital Status : Single | |Hometown: Can Tho City |Languages |English (fluently) | |PART 2: EDUCATION AND TRAINING | |University of Economic HCMC |Major |Corporate Finance | |GPA |7.99 out of 10 |Month and year of Graduation |Jul 2012 | |Acadamy performance ...
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...CHAPTER – 1 INTRODUCTION TO THE STUDY Truancy means the unlucky deficiency of a representative when he is planned to work. According to Labor Bureau, Shimla " truancy is the aggregate man movements lost in view of the unlucky deficiency as a rate of aggregate number of man movements booked to work. A worker is viewed as 'planned to work' when business has kept the work prepared for him and the laborer is mindful of it yet at the same time does not report for the obligation. A leave taken by a worker is not non-appearance. Truancy is not the issue of immature nations just but rather it is a general phenomena. It fluctuates from 7 percent to 30 percent, however in great cases it goes up to even 40 percent. The level of non-attendance...
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...wrongful life suit is an unusual civil suit brought by a child (typically a congenitally disabled child)1 who seeks damages for burdens he suffers that result from his creation. Typically, the child charges that he has been born into an unwanted or miserable life.2 These suits offer the prospect of financial relief for some disabled or neglected children and have some theoretical advantages over alternative causes of action.3 But they have had 1. In these cases, the disability is not usually caused by events after conception, such as prenatal damage. Rather, the disability, the underlying genetic condition, or the relevant circumstances of conception are essentially linked to the child’s identity or existence. So, he must claim that his life was wrongfully caused, not only his disability. Jeff McMahan argues that some significant prenatal damage, occurring early in pregnancy, may affect the identity of the child. If he is correct, then such cases should be classified with the cases typically associated with wrongful life litigation. Jeff McMahan, Wrongful Life: Paradoxes in the Morality of Causing People to Exist, in RATIONAL COMMITMENT AND SOCIAL JUSTICE: ESSAYS FOR GREGORY KAVKA 208–47 (J. Coleman & C. Morris eds., 1998). 2. Usually these suits are brought on behalf of children and allege that their parents’ doctors were at fault for failing to inform the parents of a likely defect (knowledge of which would have forestalled creation), failing to prescribe effective contraception...
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...capital market, no taxed, no transaction costs, no flotation costs or no information costs. Further, Investors are rational. Under the real world situation, those kind of assumptions are not suitable. Therefore, reduction or omission of dividend possibly harm shareholders which make additional costs or expenses. There are various reasons how omission of dividend harm shareholders in BP case. 1. According to De Angelo and De Angelo (2006), ponit that the concept of 'full payout' is more logical to discuss about payout policy. Company value can be changed if companies retain part of their Free Cash Flow (FCF). DD distingueish between 'investment value' and 'distribution value' that could be equal but only when if company's payout policy is optimal. This unreleased FCF possibly invested in wrong place or preject. which has negative net present value, that called overinvestment which is categorised agency costs. 2. There was a tax issues. Most of BP's shareholders are British and the UK use imputation tax system which is similar with Australia's tax system. In 2008, single rate of Capital Gain Tax (CGT) was 18 per cent and on 23 June 2010, rose to 28 per cent. Due to BP did not pay dividend, shareholdes who has low marginal tax rates...
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...by the individual who: * Holds 2+ contradictory beliefs, ideas, of values simultaneously * Is confronted by new info that conflicts with existing BIV Is/ought dilemma: us aging -> the world as we wish to be OR the world as it actually is HISTORICAL LENS/NEW HISTORICAL LENS Historical criticism -> insisted we need to know a literary piece, that we need to know authors bio, social background, ideas during that time, cultural milieu (environment) New historicism New Historicism: seeks to find meaning in a text by considering the work within framework of prevailing ideas/assumptions of its era. *All about paying close attention to historical context of literary works (e.g: poems, novels, plays) GOALS: 1) Study how a work of literature reflects its historical/sociocultural context 2) Understand how literary works comments on and relates to its context Therefore, approach is interdisciplinary Example of this lens: Always by Erasure MARXIST LENS (Karl Heinrich Marx + Friedrich Engles) * A form of critique for interrogating all societies and their texts in terms of certain specific issues like race, class, and the attitudes shared within a given culture (see terms) * Marxist critique may begin such an analysis by showing how an authors text reflects his/her ideology thru an examination of the fictional worlds characters, settings, society, or any other aspect of text leads a look into: 1.Authors social class 2.Its effect upon the authors society ...
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...profitable business without a satisfied customer. The following report will discuss the Baldrige National Quality Program (BNQP) criteria category 3. This category of BNQP specifically examines the organizations customer relationships as an important part of a listening, learning and performance excellence strategy. Next the report will discuss the best practices of the Liberty Mutual Insurance claims service in measuring customer satisfactions. I will then compare and contrast Liberty Mutual to the BNQP criteria and conclude by giving recommendations for quality improvements. Baldrige National Quality Category 3 The Baldrige National Quality Program (BNQP) criterion for performance excellence is current being used in many industries and organization to promote and foster customer quality and satisfaction. The BNQP follows TMQ philosophy of a customer-focused organization that involves employees in continuous improvement of all aspect of the business(Evans & Lindsay, 2011). BNQP consist of 7 criteria of requirements which an organization may use to implement a quality management system. The seven categories are 1.) Leadership 2.) Strategic planning 3.) Customer and market focus 4.) Measurement analysis and Knowledge management 5.) Human resource focuses 6). Process management 7.) Business results (Evans & Lindsay, 2011). Category 3, customer and market focus examines how an organization determines requirements for preferences, expectations...
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...Review Author(s): Susan H. Gray Review by: Susan H. Gray Source: Teaching Sociology, Vol. 17, No. 3 (Jul., 1989), pp. 416-418 Published by: American Sociological Association Stable URL: http://www.jstor.org/stable/1318129 Accessed: 09-09-2015 19:22 UTC Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at http://www.jstor.org/page/ info/about/policies/terms.jsp JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. American Sociological Association is collaborating with JSTOR to digitize, preserve and extend access to Teaching Sociology. http://www.jstor.org This content downloaded from 197.220.150.185 on Wed, 09 Sep 2015 19:22:08 UTC All use subject to JSTOR Terms and Conditions 416 TEACHING SOCIOLOGY place of a consultant.Yet if the user does not have the statistical language necessary to answer the questions Ex-Sample asks, the program cannot reduce itself to a lower level, as a consultantcan. I believe that this latter point is a serious one, especially in using the programwith undergraduate students. On the other hand, if students have a strong background in statistics and if the research or statisticsclass includes a lab, the programmight...
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...Topic 1: Analyze the role of cultural factors that can create comparative advantage for a company. Give some relevant examples. CONTENT Facing with the diversity of the market as well as the establishment of more and more enterprises, managers’ pressure is weighed on how to make their firms different and attract more customers compared to other companies. In the opinion of Michael Porter, entrepreneurs who only focus on two objectives of growth and product diversification strategy does not guarantee long-term success for business. It is important for any business organization to build a sustainable comparative strength. Since then the concept of “Comparative advantage” was born with the sense that the specific value of the enterprise will help businesses reach high performance and always be unforgettable. There are many factors that create comparative advantages for business and one of the basic elements and also plays the important role is the cultural factors. It is supposed that culture is the promotion of the ability and the fullest expression of human nature. Hence, culture exists in any human activity such as economy, politic, society, communication, behavior, or in the innermost thoughts. Each nation brings its own different cultural values, creating the cultural diversity. This has caused not only difficulties for multinational companies to be able to adapt but also an opportunity for businesses to learn, thus make the particular policies that create comparative...
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...tend to mentioned the marketing organize procedure in three tasks: compile marketing audit, formulate a marketing organize for a product or service, Understanding the foremost barriers to marketing coming up with, Understanding ethical issues in marketing. Contents Executive Summary 1 Introduction 3 LO 1: Able to compile marketing audit 3 AC 1.1: Reviewing the changing perspective in marketing planning 3 AC 1.2: Evaluate an organization’s capability for planning its future marketing activity 4 AC 1.3: Examining the techniques for an organizational auditing and for analyzing external factors that will affect the marketing planning 4 AC 1.4: Carrying out organizational auditing and analysis of external factors that affect marketing planning in a given situation 5 LO 2: Understanding the main barriers to marketing planning 6 AC 2.1: Assess the main barriers to marketing planning 6 AC 2.1: Examining how organizations may overcome barriers to marketing planning 8 LO 3: Able to formulate a marketing plan for a product or service 8 AC 3.1: Creating a marketing plan for a product or a service 8 AC 3.2: Explaining why marketing...
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...An Analysis of the Symbolism in Brothers Grimm “Godfather Death” In literature, symbolism is used to suggest an underlying meaning in a story. In the story of “Godfather Death,” a quite ironic title, the Grimm brothers used a multitude of symbols to convey the story’s moral value. The Grimm brothers used seven symbols in this story. All of them play a part in conveying the message that death cannot be defied, death is constant, and death is fair. The father in this story searches for a godfather for his thirteenth child, a son. The first person he comes to is God. He sees God as unfair and biased toward poor people. He states he does not want him as the godfather because he feels God does not disperse wealth equally; this stems from him being poor and having twelve and now a thirteenth child. As the father comes across the Devil as his next choice, he discredits the Devil by saying “you trick men and lead them astray” (Grimm 12). To speculate on this, the father may have had an experience with the devil himself, or his beliefs may stem from biblical readings. The next possible suitor is Death. The father accepts Death as the god father; Death treats all people equally and does not discriminate. Poor and rich alike are taken without biases by Death. The father thinks this is Hunt 2 the one to be the godfather based on his own opinions of how good, evil, and death are represented. There are several noteworthy symbols in this story. To...
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...Analysis of Philip Larkin's "Church Going" | Philip Larkin http://farm2.static.flickr.com/1074/1417827433_85ef38935a.jpg | The theme of Philip Larkin’s poem “Church Going” is the erosion of religious abutments. Larkin is largely considered to be an atheist; however, he did live in a society that was predominantly Christian, so this poem is perhaps his way of trying to understand the attraction of religion. The narrator, who appears to be an atheist also, goes to a church, wanders around, and leaves unsatisfied. He doesn’t understand the allure of churches or religion, and wonders to himself when they will go out of fashion. He then goes on to imagine what they will be turned into once they do fall out of use. In the end, the narrator comes to the realization that religion and churches will never go out of style, because mankind has an innate need to believe in something greater than themselves. This poem was written in 1954, and published in 1955. The rhythm of the poem is iambic tetrameter, and it has a strict rhyme of ababcadcd. The language of the poem is conversational, and the narrator poses many interrogatives (asks questions). Larkin uses a lot of religious imagery and words, some are used as they are intended, but others are used in a blasphemous way. Blasphemy is the act of expressing lack of reverence for God, but if one doesn’t believe in God can what they say really be considered blasphemy? That is just something to consider while reading the poem. The title...
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...CONTENTS I. Introduction about customer service 3 II. Summary of John Lewis case study 4 (A good customer service) III. A bad customer service: VNPT's Internet Operator 7 A. Company's overview 7 B. Analysis of the case and causes 8 1. The registration procedure 8 2. The level of staff and technicians 9 3. The attitude of the staff operator 10 C. Recommendations 12 IV. Conclusion 14 V. References 15 Introduction about customer service Customer service is the way a business looks after its customers. According to Turban et al. (2002), "Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation". Customer service has to be a team effort and not just the responsibility of employees who deal with the public directly. Providing good customer service is a vital part of managing a business. Most customers have the option to go elsewhere if the quality of customer service is lacking. On the other hand, good customer service is a source of competitive advantage. Good customer service leads to customer satisfaction. Satisfied customers are more loyal and profitable. Dissatisfied customers take their money elsewhere – and tell their friends about the poor service they have received. A good customer service bring a lot of benefit to the company if they have one: increasing sales, customer loyalty, enhanced public image, more effective workforce...
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...PREAMBLE You are required to use each of the three text extracts provided in this exam: Chesters, J. & L. Watson. (2012). Understanding the persistence of inequality in higher education: evidence from Australia. Journal of Education Policy, 28(2), 198-215. James, R., E. Bexley, M. Devlin & S. Marginson. (2007). Australian University Student Finances 2006. Centre for the Study of Higher Education: The University of Melbourne. Kearney, Judith. (2012). Unlucky in a lucky country: A commentary on policies and practices that restrict access to higher education in Australia. Journal of Social Inclusion, 3(1). QUESTION 1 5 Marks Describe the relationship between student work commitments and study. Refer to James et al. (2007), Table 3.8 for your answer. INSTRUCTIONS: Present your answer in the form of a data commentary in one or two well organised paragraphs. CRITERIA: You will be assessed on your ability to: * Set out a location statement * Highlight relevant information * Describe the features of the data * Use in-text citations to indicate the source, or sources, of your data. Question 2 5 Marks Write an essay plan for a 400 to 500 word essay written in response to the following question: Do you think that all Australian residents have equal access to a university education? Discuss using evidence from the 3 text extracts to support your response. CRITERIA: You will be assessed on your ability to: * Construct...
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...Exe 100 Extra Credit May 2, 2015 Exe Interview 100 ! ! ! Interview with Jennifer Cadilline that has Topic: Public Schools. ! ! 1. How did you find out if you were eligible for special education in your public middle school when you were younger? ! My mom had asked the school to evaluate me, so she called or wrote the director of special education, even the principal of my school and had to describe the concerns that she had with the my academic performance and she even requested an evaluation under IDEA, to see if a disability was even involved in the first place just to make sure. My public school was concerned about how I was learning and developing. Since the school and my mother thought I had a the disability, they evaluated me but the best part about it for my mother was that it didn't cost me anything to check. They asked my mom for her written consent before they had evaluated me. Just because my mom had asked didn't mean they had to do it. They could have said no, but they would have had to explain to my mother why they wouldn't want to do so. ! 2. What would have happened if you were not eligible for special education in your public school , how would you have felt ? ! If the public school would have came up with the conclusion that i was not eligible for special education, the school system would have gave me that reasoning as to why I wasn't found “eligible.” At first that did happen but under IDEA, and they gave my...
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...All children have certainly many experiences before they became truly mature. A child can face lot of dangerous things from the environment surrounding them which might seriously affect their whole life. As definition in the Federal Child Abuse Prevention and Treatment Act: Child abuse is any action from adult to a child that it could be harmful to the child’s body or mental (Children Welfare Information Gateway 2007). In 2005, among 3.6 million investigations by Child Protective Services agencies in the U.S, an estimated 899,000 children (24.97%) were confirmed to be victims of child abuse (Children’s Bureau 2005). In generally, there are 4 typical kinds of child abuse: neglect, physical abuse, sexual abuse and emotional maltreatment. Child neglect is situation that child’s primary needs were lacked from adults, especially parents or caregivers of the child. Physical child abuse is an adult’s action which causes visible or potential harmfulness to the child. Sexual abuse in children is any sexual activity from adult within a child. Emotional maltreatment is known as a behavior of children abuse that affects to psychology life or social skills of a child (Jaffe-Gill et al 2007). We can classify the reasons of child abuse into 3 different ways: parental causes, ecological causes and child problems (Childline Gauteng 2006). Besides, child abuse also has strongly influenced to all sides of the child’s life, such as: physical effects, behavior effects and emotional effects (Jaffe-Gill...
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