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Ups Global Operations

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1) What are UPS “Smart Labels”? What role do they play in UPS operations?
The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. The barcode contains information that can give the customers with an increased reliability, as the barcode contains data imported that is directly from the customer system. Continuously at every station the package is scanned updating the main database providing the customer with up to date tracking information about the package and also making sure the package is delivered on time by enabling the end part of the delivery to be scheduled to the best route for ensure.

2) Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS package center.
The process starts with the customer inputs all the information about the package and the destination of it, then all this information is sent to a main warehouse that have a database, automatically the system generates a “smart label” which will be attached to the package for shipment. When the driver is ready to head out, he picks up a DIAD IV, which he updates in the morning showing the driver his route for the day, and connecting to different cell phone signal antennas to download information about re-routings and new pick-ups they might need to do. Once the package is picked-up or delivered by the driver, the package is scanned and all this information sent up to the main data center, providing up to the minute information about the package so that customers can track their package. At the same time all this is happening, every time the package goes thru a package center the same is scanned and all the info loaded in to the database. When all the information processed in the system the destination center has all the information on hand available, for routing

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