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Value Congruence and Organisational Success

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Submitted By Yamikani
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Value Congruence and Organisational Success

Introduction One thing that is common around the world is diversity. Across different continents, countries, cultures, homes and individuals lay differences in terms of thinking and behaviour. The modern age has allowed an intermingling of these cultures to take place with great ease. This affects not only the individuals but also the organisations they work in. Organisations employ a range of people that are diverse in different respects and this diversity can determine whether an organisation succeeds or not. One way in which people vary greatly is in terms of their values. Values are the beliefs people hold that particular ways of behaving concerning certain matters are better or preferred over other ways. (Robbins & Judge, 2013) Organisational behaviour is the way people conduct themselves in the context of the organisation. (Robbins & Judge, 2013) Although an organisation hires individuals for the skills they can provide the organisation with, this does not stop them from providing the organisation with the rest of their person which can prove to be helpful or problematic. There are times when individuals have certain values and the organisation has different values, this value incongruence is a determinant of an organisation’s effectiveness and thus it is important to look into it and address it. The topic of values is vastly broad and this essay will attempt to give a better understanding of individual values, organisational values and the great importance of achieving value congruence. Individual Values Values can be categorized into two segments, terminal values and instrumental values. Terminal values being the targets or goals that one would hope to realize in their lifetime. Instrumental values are the different ways in which one would operate or conduct themselves to achieve those terminal values. (Robbins &

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