...The Nonverbal World of Communication John Clancy Jr. BCOM/275 06/02/2014 Tania Say “You'll have your looks, your pretty face. And don't underestimate the importance of body language, ha!” - Ursula The Little Mermaid Nonverbal communication surrounds us every day, it is present if we are encountering people or if we are standing in a room alone. When we get home from a long day and our dog is there to greet us with his wagging tail, or when you tell your kids its time for bed and you are met with the enormous sound of rolling eyes. When it comes to nonverbal communication sometimes we might not even realize we are sending a nonverbal message. Nonverbal communication can include tone of voice, facial expressions, and body language. It is through these measures that we can communicate more than any word in the dictionary can provide. When communication a message a sender can use forms of nonverbal communication to enhance the verbal message. The problem with nonverbal communication is just like verbal communication it has to be interpreted, and the nonverbal communication being sent may not be a direct reflection on the verbal conversation or may be something involuntary that the sender does not even know is being received by the receiver. This can have a negative impact on both the sender and the receiver. The sender is affected negatively because his message is not clearly received and the receiver is affected negatively by not getting the...
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...CHAPTER 4: EMOTIONS 1. physiological factors [of emotions] ANSWER: biological/bodily changes that occur such as increased heart rate, rise in BP, increased adrenaline secretions, elevated blood sugar level, slowing digestion, dilation of pupils, churning stomach, tense jaw [positive/negative emotional physical responses] 2. describes ability to understand and manage one's own emotions and be sensitive to others feelings - ability linked w/self-esteem, life satisfaction, self-acceptance, healthy conflict management, and relationships [term coined by Daniel Goleman] ANSWER: emotional intelligence 3. nonverbal reactions [of emotions] ANSWER: feelings often are apparent by observable changes such as blushing, sweating [in appearance] - facial expressions, posture, gestures, different vocal tone, vocal rate [behavior changes] 4. What are emotions ANSWER: are feelings, but scientists agree there are the following components of these feelings - physiological factors, nonverbal reactions, cognitive interpretations, verbal expressions, 5. a powerless speech mannerism, ex. Um, ah, er, well ANSWER: Hesitations 6. a powerless speech mannerism, ex. "...don't you think?" - "...isn't it?" ANSWER: Tag Questions 7. a semantic rule: words that gain their meaning by comparison, ex. The tortoise is slow compared to the hare and fast compared to the snail. ANSWER: Relative Words 8. a tool that shows how the same statement can be described at various levels...
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...question, “What do you think of when you hear the word communication?” is asked, usually the first or second response is “speaking.” Of course that is an important component, but the area of nonverbal communication, research indicates, is more “telling” of our thoughts than the verbal words we speak (Clark, 2004). Communication is often expressed either verbally, nonverbally, written, or visually. The focus of this paper is to discuss and examine communication that does not involve verbal stimuli. This type of communication is commonly referred to as Demonstrative Communication. Demonstrative Communication involves the use of nonverbal cues. Examples of nonverbal cues include facial expression, postures, eye gaze, gestures, facial expressions, and body language. Nonverbal communication is a very crucial but often neglected area of communication. In comparison, verbal communication make up seven percent of a message, and the remainder is composed of 38% percent tone and 55% nonverbal cues (Lee, 2011). Verbal communication involves using speech to exchange information with others. Verbal communication is more than just talking; it also includes written and mediated communication. A response of “yes” is considered an example of verbal communication, as long as it involves at least one sender and one receiver using spoken words, it can be considered an example of verbal communication (Evans, nd). Newspapers, textbook, and letters are a just a few examples of written communication...
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...The Results of Nonverbal Communications Robert Dunn BCOM275 February 1, 2013 Corey Hynson Nonverbal Communications Communication is defined as a process in which information is exchanged between individuals via common symbols, signs or behavior. There are four types of communication: verbal, nonverbal, written and visual. A form of nonverbal communication is Demonstrative communications, which includes written communication. Demonstrative communications involves body language, facial expressions, tone of voice, eye contact and hand gestures. Murphy cites Birdwhistell stating that “as much as 65% of what a communicated is done so nonverbally.” [ (Murphy & Dillon, 2003) ] Demonstrative communications are composed of actions that expose personal feeling about something that an individual may contradict or support. These nonverbal communications can indicate likes and dislikes, and usually play a critical role in trustworthiness. Whether it is in a response to a question or your stance on a particular subject, sometimes your actions speak louder than words. Demonstrative communications include your appearance, facial expressions gestures, tone of voice, body language or even silence alone can send a message. Whether it is your parents, your children or a car salesman, the facial expressions, positions in a chair, eye contact, etc., are valued nonverbal responses and usually dictate the outcome of a conversation whether it is a sales pitch or your side of...
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...information within people or a group of people. A variety of verbal and nonverbal means of communicating exists such as body language, eye contact and facial expressions. Nonverbal communication describes the process of conveying meaning in the form of non word messages. Most social psychologists will tell you that nonverbal communication makes up about two-thirds of all communication between two people or between one speaker and a group of listeners (Stubbs, 2003). According to Nayab (2010) body language, including facial expressions, count for 55% of communication. Nonverbal communication can portray a message both verbally and with the correct body signals. The wrong message can be established if the body language conveyed does not match a verbal message. Nonverbal messages could also be communicated through material exponential; meaning, objects or artifacts. There are six ways verbal messages can interact with nonverbal messages and they are: repeating, conflicting, complementing, substituting, regulating and accenting/moderating. Nonverbal behavior is sometimes used as the sole channel for communication of a message. People should learn to identify facial expressions, body movements and body positioning as corresponding with specific feelings and intentions. Nonverbal signals can be used without verbal communication to convey messages; when nonverbal behavior does not effectively communicate a message; verbal methods are used to enhance understanding (Knapp &Hall, 2007...
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...essential part of our existence. People communicate through verbal or nonverbal form. The ability to communicate allow us to established a relationship as both sender and receiver shared a common understanding of information among family, peers, subordinates, associates, and so forth. Part of communication interactions is the used of demonstrative communication, the process of sending and receiving messages that include verbal and nonverbal form. Nonverbal communication is an important component of communication; it enhances the message that was send and received by reinforcing the verbal communication through body gestures and movement. In this essay we will the effectiveness and infectiveness of demonstrative communication. Explore the positive and negative consequences for both the sender and receiver. Finally examine how listening and receiving is involve through demonstrative communication. Demonstrative communications are nonverbal and unwritten actions involve during a communication process. The use of arm and hands movement, visual contact, and body position are some examples of elements of a demonstrative communication. Most of the messages send toward others are nonverbal motion. Verbal communication components contain less than 35% of the social meaning of a given situation and it contain 65% nonverbal communication (Huang, 2011). Demonstrative communication when apply effectively can interpret nonverbal messages for both sender and receiver. Outside physical...
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...aspect of their lives. Effective communication involves a shared understanding of messages that are transmitted between a sender and a receiver. Communication consists of verbal, written, and demonstrative communication. According to Answers Corporation (2012), demonstrative communication is defined as nonverbal and unwritten communication and involves such things as facial expressions, tone of voice, and body language. Demonstrative communication assists in the interpretation of verbal messages from the sender to the receiver. Nonverbal cues vary from person to person as well as culture to culture. Developing effective verbal communication skills, can be challenging for some individuals, while developing an understanding of demonstrative communication cues can be equally or more challenging for most individuals. Verbal communication can be seen as the most forward method of communication, one’s ability to communicate through body language can provide more insight behind messages. “Body language is a comprehension and communication tool via physical movements and changes that show a person's feelings, thoughts, and attitudes about other persons and things” (Benzer, 2012). Body language provides understanding to the intent of the messages that are sent and received. Identifying body language as nonverbal cues that can indicate the validity, desires, and attitudes of individuals can help one determine the messages, which are being conveyed. Body language is communicated...
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...communication can be done by nonverbal actions for example, if someone was giving a speech or a presentation, the facial expressions would be a form of positive communication. The tone of voice is another form of positive communication if the listener perceives it as a pleasant non-confrontational voice. The person’s body language can also be positive if it is received in that manner. Effective communications in certain situations require having information or knowledge of the subject. Role playing is an example or learning to communicate in an effective manner. This type of communicating will help both people recognize different aspects of the communication process. A person will address the negative and positive points in order to improve the communicating process. According to eHow Money, communication is the process that is developed or earned over years from the adolescent years in to the adult life. Individuals who have issues communicating with other may make it hard to for other people to understand who they are or what they are trying to state. “This is where confusion and frustration normally take place. The way we communicate is a learned style. As children we learn from watching our parents and other adults communicate. As an adult we can learn to improve the way we communicate by observing others who communicate effectively, learning new skills, and practicing those skills.”(Papa 2010) Communication is what life is built on. Ineffective verbal communication can lead...
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... 2011). Communication can be verbal or nonverbal, written, or visual. According to Paul Endress, 7% of the communication process is words, 38% is voice tone, and 55% is physiology. Therefore, nonverbal communication comprises 93% of communication; it is made up of the following three areas and their subgroups: • Body o Physical Space o Clothing and appearance o Locomotion ("kinesics") • Physiology o Posture o Gesture o Facial expressions • Nonverbal o Eye contact o Touch ("haptics") o Tone of voice (paralanguage) Research shows that the nonverbal "channels" of communication (how things are said) are often more important than words alone (what is said)(Endress, 2010). Demonstrative communication is that part of the communication process that includes nonverbal and unwritten communications. Demonstrative communication entails sending and receiving wordless messages (Nayab, 2010) Effective or Ineffective Effective communication is the foundation for positive interactions in the workplace as well as in social settings. To share ideas, give opinions, or be defined as an individual, one must have effective verbal and nonverbal communication skills. These skills are not only important for the sender but also for the receiver. According to Missouri Western State University's Laurel J. Dunn, nonverbal communication can be deciphered beginning in early childhood, but interpretation becomes more accurate as the person grows older. Nonverbal cues are responsible for a major...
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...done by facial expressions, body language, eye contact, or gestures. I will refer to demonstrative communication in this article as nonverbal communication. When using verbal and nonverbal communication together, similar messages must be sent or else the receiver will become confused. The sender must have some emotional self-awareness and an ability to send the nonverbal signs that address his feelings. When engaged in communication, you must be fully aware and pay attention because if you are distracted, chances are you will miss subtle nonverbal signals. I remember as a supervisor in the military Soldiers would come to my office to discuss their problems. I would listen to them talk while facing the computer and continuing to work. My actions showed I was not paying attention. The problem with nonverbal communication is that people tend to misread it, or the sender sends confusing nonverbal signals. Improving your nonverbal communication skills will impact your overall emotional intelligence. It also will help you build stronger relationships and experience greater success because emotional intelligence is your ability to accurately read and reacts to others' thoughts and feelings through the use of nonverbal cues. (Brown, 2011) When I found out from my supervisor my Soldiers felt I was not paying attention to them I corrected the nonverbal communication message I sent to them. I...
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...communicators. However when asked, “Do you effectively communicate often with others?” 70.37% felt they were effective with their communication often and 29.63% only felt they were effective only sometimes. These numbers seems to revel that most people feel they are better communicators then they really are or they lack the confidence to believe they are truly great communicators. Interpersonal function of communicating is there to help express attitudes and emotions in interpersonal relations. This function helps people communicate through looks and other gestures instead of language. Most people are not aware that in reality a large percent of communication between people is nonverbal. When asked, “What type of communicator do you feel you are?” the survey resulted in; Verbal...
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...communication can be done by nonverbal actions for example, if someone was giving a speech or a presentation, the facial expressions would be a form of positive communication. The tone of voice is another form of positive communication if the listener perceives it as a pleasant non-confrontational voice. The person’s body language can also be positive if it is received in that manner. Effective communications in certain situations require having information or knowledge of the subject. Role playing is an example or learning to communicate in an effective manner. This type of communicating will help both people recognize different aspects of the communication process. A person will address the negative and positive points in order to improve the communicating process. According to eHow Money, communication is the process that is developed or earned over years from the adolescent years in to the adult life. Individuals who have issues communicating with other may make it hard to for other people to understand who they are or what they are trying to state. “This is where confusion and frustration normally take place. The way we communicate is a learned style. As children we learn from watching our parents and other adults communicate. As an adult we can learn to improve the way we communicate by observing others who communicate effectively, learning new skills, and practicing those skills.”(Papa 2010) Communication is what life is built on. Ineffective verbal communication can lead...
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...“Demonstrative communication includes nonverbal and unwritten communication and involves such things as facial expressions, tone of voice, body language, and so forth,” (University of Phoenix, 2014, Course Syllabus). There are many ways that nonverbal and unwritten communication is used in our daily lives. The way we dress and present ourselves, our facial expressions, our voice tones, and body language can present how approachable we are. How we keep our homes, office area, and our vehicles can demonstrate how welcoming we are for guests. If we have a privacy fence up around our house, it shows that we are not friendly with our neighbors and want to be left alone. Even the way your present yourself at work demonstrates how satisfied or dissatisfied you are with your employment. In this paper, I will be covering demonstrative communication, impacts on sender and receiver, and how it involves listening and receiving. There are many different impacts on the sender and receiver with demonstrative communication that we take for granite in our everyday lives. Impacts on Sender and Receiver Demonstrative communication can be effective and ineffective, positive and negative, for the sender and receiver. The textbook states, “Although you may associate communication with the spoken word, nonverbal cues can be just as powerful when it comes to sending and receiving information” (Cheesebro, Connor, & Rios, 2010, page 10). Sometimes we wonder if we can just stop communicating since there...
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...be feeling and thinking and involves exchanging thoughts, messages, or information. People communicate in different ways, with the three typical types being verbal, nonverbal and visual (Nayab, 2011). We present limited or non-engaging body language; others may interpret that as not having an interest in the interaction. That perception may not be accurate but that is how it may be viewed. This can have a serious impact particularly when during job interviews, client introductions, working with colleagues or networking (SIR,LLC 2012). Demonstrative communication reinforces verbal communication. For example, dressing properly, a firm handshake and a friendly demeanor can speak volumes about the kind of person someone may be at a job interview. If done correctly the interviewer may see that this person is serious about the job in which they are interviewing for. A person can rely on these qualities to reinforce his or her verbal performance. When a person meets someone for the first time, they can tell if the other person is friendly, not only because they say hello, but because they smile, maybe they extend a hand invoking a handshake, and face him or her. A person can better understand what others think about him or her by the nonverbal signals her or she may or may not produce. They can also test someone’s response to gain positive or negative reaction and use it to his or her advantage. For instance, a car sales person tells someone the price of a new car and the customer...
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...depend upon the message and its context in which it is being sent. Choice of communication channel and your style of communicating also affects communication. So, there are variety of types of communication. Types of communication based on the communication channels used are: 1. Verbal Communication 2. Nonverbal Communication 1. Verbal Communication Verbal communication refers to the the form of communication in which message is transmitted verbally; communication is done by word of mouth and a piece of writing. Objective of every communication is to have people understand what we are trying to convey. In verbal communication remember the acronym KISS(keep it short and simple). When we talk to others, we assume that others understand what we are saying because we know what we are saying. But this is not the case. usually people bring their own attitude, perception, emotions and thoughts about the topic and hence creates barrier in delivering the right meaning. So in order to deliver the right message, you must put yourself on the other side of the table and think from your receiver’s point of view. Would he understand the message? how it would sound on the other side of the table? Verbal...
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