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European Journal of Operational Research, 2009, Vol 193, pp425-436

Authors: Baker P. & Canessa, M.

Warehouse design: a structured approach

Abstract: In spite of the importance of warehousing to the customer service and cost levels of many businesses, there is currently not a comprehensive systematic method for designing warehouses. In this paper, the current literature on the overall methodology of warehouse design is explored, together with the literature on tools and techniques used for specific areas of analysis. The general results from the literature have then been validated and refined with reference to warehouse design companies. The output is a general framework of steps, with specific tools and techniques that can be used for each step. This is intended to be of value to practitioners and to assist further research into the development of a more comprehensive methodology for warehouse design.

Keywords: Facilities planning and design; Decision support models; Logistics; Warehouse design.

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Warehouse design: a structured approach

1. Introduction

Warehouses are a key aspect of modern supply chains and play a vital role in the success, or failure, of businesses today (Frazelle, 2002a). Although many companies have examined the possibilities of synchronised direct supply to customers, there are still many circumstances where this is not appropriate. This may be because the supplier lead times cannot be reduced cost effectively to the short lead times required by customers, and hence these customers need to be served from inventory rather than to order (Harrison and van Hoek, 2005). Similarly, it may be beneficial to hold strategic inventory at decoupling points in the supply chain to separate lean manufacturing activities (which benefit from a smooth flow) from the downstream agile response to volatile market places (Christopher and

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