...product back and a customer asked for my assistance, so I decided to try and help them. I tried helping them, but I couldn’t help them because I didn’t work in that department, so I looked for the produce associates and I found them eating product in the prep room. I was faced with a tough decision. I know they didn’t pay for the product because they tried to hide it behind something when I walked in on them. This meant that they stole the product from the store, so they could eat it. At the time I didn’t really know what was going on because I was young and it was my first job, so I didn’t really know if it was allowed or not. The right outcome that should of happened was I should have found a manager and reported the employees for stealing from the store. I should of found the manager because they knew what they were doing and they knew it was wrong because they tried to hide the salads from me, but I saw them eating it. However, I did what was considered wrong and ignored the situation and pretended I didn’t see anything. What I did is considered wrong because I knew they stole and I let them get away with it, all I did was pretended I didn’t see what they did. The stakeholders affected by this action are the company I worked for or anyone who has stock in the company. Also, anyone who works for the store could be affected by this action because stealing cost shrink. Another thing that is affected is if the people get caught stealing, they would be fired and that causes...
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...afternoon and I was practicing with the cornerbacks. We were practicing tackling and I was up to be the dummy. I got hit it didn’t hurt any more than usual but after a little bit my head started hurting. It went away so I didn’t worry about it and then I missed practice on Tuesday because I didn’t feel well and we had a light practice on Wednesday. So the next day was Thursday a.k.a game day and we were playing Prairie we got crushed but every time I hit someone or got hit my head started hurting but I didn’t do anything because I thought it was just the way I landed. Then on Monday I went to practice and the same thing happened so I told my dad and we went to the doctor the next day. The doctor said I had a concussion and since this was my 2-3 one I should stay away from contact sports...
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...product. Before, was the IBM product manager for more than two years. Performed very well. Worked longer time than her colleagues. Never take lunch breaks. Kathryn McNeil: Master’s degree in education from Boston University, with a concentration in business. Is a single mother of a six-year-old boy. Work as IBM product manager 2. Describe the situation (key points) a) What led up to it? b) What is in play? 3. What is source of pressure for a decision? * There is three aspects, one is that Lisa gave pressure to him, she has complained about Kathryn several times, and Kathryn doesn’t do work well, her family has impacted her work. She missed the important meeting, missed the important report due date. * The other pressure is from Charles himself, he is a father of two daughters, he knows that spending time with his children is important and necessary. He can understand the Kathryn’s situation. And he knows Kathryn has done the best in her ability. And Kathryn is a hard working employee. * Another is Charles also need this job, and his bonus is relative to the sales of the products, relative to the Kathryn’s performance. If he doesn’t fire her, others will think he is a weak manager, if company needs to fire some others, he will be fired. But his family needs this job, and it is difficulty to find a new job. 4. What is the source of the problem? What is going on here? Why is McNeil’s employment...
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...Early in the book, Jim Barton gets a valuable piece of advice: "You've got to know what you don't know." Why is it so important for CIOs to recognize their own shortcomings? Nolan: Good general managers know what they don't know. They build skills to create an environment around them--including people they trust, outside sources, self-education--to ensure they don't make huge mistakes by not appreciating aspects of other functional areas. This is truly a unique management capability. Just as a CEO can come from a number of functional backgrounds, in IT, the general management skills are critically important, but so is the ability to understand what's unique to IT. Whoever is in that position needs to do [his or her] homework, and Jim Barton is exemplary in accomplishing that requirement. Austin: At one point in the book, Barton's predecessor, Bill Davies, lectures him on knowing everything before he goes to see the CEO. Davies has a different set of inclinations. He's not particularly interested in having a conversation with the CEO. There's that notion out there about what it takes to be a manager--that you're somebody who brings solutions, not questions. That's outmoded. It's part of knowing what you don't know. If you're a leader and you don't want others to know what you don't know, you're going to dig yourself a hole. Nolan: When I was running a consulting firm [Nolan Norton & Co.], we would provide the IT background and training for really smart MBAs and others...
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...thought the employees were underperforming and put pressure on them. There were poor industrial relations and ultimately employees took union actions and there was a employee crisis. Apart from that the environmental authority pressed the company to implement a new waste disposal system and since it was unbearable the organization had no choice and they had to shift the company. So basically these case discuses about a scenario where poor industrial relations can cause trouble for a company Problem Statement Concise- How poor industrial relationships can affect to a company? Specific- * How should we treat employees when there is a problem going on? * What is the importance of identifying the real problem to a situation and what are the bad outcomes of handling it in a wrong way? * What is the role of Hr manager in resolving employee crisis? * Why it is important to follow government rules and regulations? 01. Bolts and Nuts Company faced problems mainly because they couldn’t stand against the competition with their competitors. They had a fair share of the market when the economy was closed and when the government liberalized the economy their market share began to drop. When the economy was not closed anymore lot of new companies came in to the scene with comparatively cheaper products. But the bolts and nuts company couldn’t provide products to that cheap price as they used old machines in the production process. Another issue was that the company always considered...
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...are times when a manager or supervisor doesn’t know how to deal with an ethical issue in the workplace. Some managers feel they need to break company’s rules if they want good performance or results. Some of them feel like they have to be friends with their employees versus their supervisor in order to get them to work on time or for them to perform their work duties. This is a struggle for a lot of supervisor doing what is right when they know it is wrong. When supervisor or managers ignored certain things it not only affects them it affects all the people that work for that company. If you work in a sales environment company and only one agent is performing interims of getting sales. That great for that individual, but that one person can carry the whole company. So as managers they need to encourage their other employee to do better. Give them steps on what they can do to improve their performance. Threes no I in team when you for a company. Now there are a lot of managers and supervisors that do what is right no matter what. They don't let other outside sources affect their morals and judgment when handing ethical situations. Gathering facts and during an investigation on how to solve the problem don't make you bias it makes you fair. Fairness is very important in a business. Who doesn't want to be treated fairly? You can do for one you can't do for all, because that's when problems start to arise within the business. As a team and you being the manager. You all should be...
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...Maglin EDWARD S. AGENO SCHOOL OF BUSINESS GOLDEN GATE UNIVERSITY Date: September 17, 2005 THAI RESTAURANT 2 EXECUTIVE SUMMARY The purpose of this case study was to motivate the owners or managers of Thai restaurants to increase their definitions of Thai restaurant management and get the edge to make their restaurants a going concern and to provide some insight into many issues and some value for the management of Thai restaurants. The primary goal of the study was to increase awareness of the areas in which the owners or managers of Thai restaurants in the U.S. could be further improved. This case study utilized the qualitative research methodology. All of interviewees are owners or managers of Thai restaurant in the U.S., a total of 10 participated in the study consisting of 9 owners and 1 manager. Data for the study was collected from various evidences gathered by systematic interview, direct observation, and participant observation. Information from the data collected confirmed the need for owners or managers of Thai restaurants to increase their definitions of Thai restaurant management, get the edge to make their restaurants a going concern, and increase awareness of the further improvement. There are such an analysis and conclusion provided with some useful recommendations for the owners or managers of Thai restaurants in the U.S. THAI RESTAURANT 3 INTRODUCTION Many people dream that someday they will open their own restaurants. They attempt...
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...Healthcare Leadership and Management (HCM618 -1601 -HDFSN) February 6 2016 Discussion Questions 1. Evaluate this situation from the view point of David Edmondson’s ethical leadership. What could Radio Shack have done differently? In this world some people crave money and power. To benefit these two things always, people choose the wrong paths. David Edmondson is one of them, because he cheated on his resume. David Edmondson is a fraud that means he is not an ethical leader at all. Because of Edmondson’s cheating his company RadioShack faced losses, so he didn’t do ethical leadership in his workplace. If a manager cheats, lies, steals, manipulates, take advantages of situations, or treat others unfairly that is not an ethical behavior. That is called unethical behavior. We can see lying on David Edmondson’s case, so we can say that he didn’t behave as an ethical leader. According to the text, “Ethical leadership is known as our core values and having the courage to live them in all parts of our life in service of the common good.” Before entering to a company a manager should know what is ethical leadership. If a manager doesn’t know what ethical leadership is, then he/she will never fulfill their job properly. If a manager doesn’t have knowledge about ethical leadership, then he will do unethical things in a company. Also, unethical leadership can create many problems, such as ethical lapses and social irresponsibility. To prevent...
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...Communication Missy Jones BCOM/275 08/18/12 Rebecca Baiges Communication Scenario’s First Scenario In my first scenario General Manager will be the sender and Supervisors will be the receiver. The message is about going seasonal for the Occasional Seasonal Employees. After the Supervisor and other Manager meeting we had earlier on that day, I had to try and decide how I would explain that we had to cut 20-25 of the Occasional Seasonal Employees by next week. The message that the General Manager sent us was far from pleasant and came off very rude and hateful like he didn’t care at all about what us Supervisor had to do. He didn’t give us any ideas on what to explain to them, his tone was way off, even though it was face-to-face communication he didn’t really make the eye contact and give us any type of direction as to what we would do! So after this meeting I had decided that I could come up with to explain the news, but say it in a completely different way than how it was said to me. We left confused and had how no type of direction or order as to what we were to do and how long we had to really figure this out. After this had happened, all the supervisors decided to get together and make a strategy as to what we were going to do and how the plain would work. We didn’t want the employees that we grown to know to walk away from the meeting feeling the same way we had felt. We wanted it to go a lot smoother as well as pleasant. I believe that we concurred...
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...Management June 3, 2012 1) How do you think the Sales Manager behaved on the call? Did the sales manager and Joe demonstrate that they had prepared for the call? I feel that the Sales Manager acted poorly and inappropriately on the call. Twitching and squirming in his seat and showing obvious frustration during the call is highly unprofessional in my opinion. If I were the Lab Manager and someone trying to sell me something was acting like that I wouldn’t buy from them either. The fact that the Sales Manager was passing notes to Joe during the call is also in poor taste. Neither the Sales Manager nor Joe demonstrated that they had done any preparation at all for the sales call. Had they done so, they would not have been reviewing the things that they should have talked about such as following their Personal Selling Approach, establishing the needs and priorities of the hospital, and the benefits of the GENIE 465; they would have been talking about the sale that they just closed. 2) Did the Sales Manager help Joe during the call or did he hurt Joe's chances? Why or Why not? Did the Sales Manager help him to know how to handle a similar situation better in the future? Did the Sales Manager demonstrate good coaching? Why or why not? Joe and the Sales Manager went into the meeting with the expectation that the Sales Manager was not going to say anything. Perhaps this was so that Joe would not be nervous or act differently with his Sales Manager joining him. Regardless of...
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...involved in this one day. There is shipment to be processed, advertisements to be made, signage to go up, and even scheduling of the right people. So many things have to be done for this big day and it is up to one person or sometimes a team of people, these people are called managers. All managers must have various traits to be successful, but the most important three are; leadership skills, problem solving skills, and honesty. It was hard for me to pick which three skills where the most important, because they are all so important. I decided to do a survey and asked five people that I knew where managers and five people who where sales associates what they thought where the three most important traits of a manager (see figure 1.1.). Seven out of the ten said leadership skills, and I also agree with leadership being one of the most important. Organization came next with four votes, and honesty came after with three votes each. Problem solving skills came next with two votes then there where a lot of traits with one vote each like; responsibility, prioritizing, understanding, fairness, flexibility, time management, and loyalty. This survey didn't help sway my opinion in which three traits are most important and I actually was surprised in one of my findings. What does leadership mean to you? What comes to my mind is hard work, responsibility, experience, knowledge, compassion, and taking charge. Not everyone has these traits to be a leader. A successful Manager needs to have...
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...In previous papers in this course, I have stated that I worked with the New Britain Bees a professional baseball in the Atlantic League. Also, I have stated that my mentor and supervisor left to take another job with another minor league baseball team. Which lead to me and another assistant with the team taking over our supervisor day-to-day responsibilities and tasks with the help of the general manager and the business manager. However, the other assistant was eventually fired for poor work ethic, performance, attitude, and simply not doing his work. Before I get into my challenge that I faced as a leader, which was the bark in the park day at the Bees games. The day before that was a day that started at 5 am in the morning at the stadium...
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...task force to study should be the Marketing Division. In that case at least one of the market managers should have been in the team. Only product managers were included in the task force which was not a good decision on Trott, Casey, and Bacon’s part. (It was seen later on during presentation on August 4, how market managers rebuked Meir and disapproved any of the recommendations given by the team) During starting up the task force pertinent questions like, How? Why? What? Who? were not asked, for ex. What are the issues? Why is a task force needed? What should be the size? Who should be participating? Who should lead? What are the skill sets needed? How should the approach of the task force be? When should the deadline be kept? How much decision-making power the team shall have? ii) Improper Decision Making – No Forming Done It was Trott, Casey, and Bacon who decided on the date of presentation without taking the team members in the loop. Bacon as head of the task force should have held a meeting with his team members, discussed agenda, set up goals, and then decided on the presentation date. Poor management as Bacon didn’t ask Trott and Casey to attend the team meetings at least the first startup meeting. In that way...
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...Zhou Team : Green team What are the two main strengths of the HCC simulation according to your own personal experience ? What are the two main improvements you would suggest ? In my opinion, the two main strengths of the HCC simulation according to my own experience would be: Firstly, it is really practical and helps me realize that real word, or to say the market is so different from the theories we learnt in school before. Theory can be helpful, but we need to be flexible enough when applying it. Secondly, the HCC simulation made me realize that HR can be really challenging and interesting. I used to have a strong interest in fields like fashion or finance. But after playing this simulation, I might consider finding an internship relating to HR. What are the two main strengths of the HCC simulation according to your own personal experience ? What are the two main improvements you would suggest ? In my opinion, the two main strengths of the HCC simulation according to my own experience would be: Firstly, it is really practical and helps me realize that real word, or to say the market is so different from the theories we learnt in school before. Theory can be helpful, but we need to be flexible enough when applying it. Secondly, the HCC simulation made me realize that HR can be really challenging and interesting. I used to have a strong interest in fields like fashion or finance. But after playing this simulation, I might consider finding...
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...using the steps of the basic control process as a model. Did he follow this process? What did he do in each step? Did he leave out any important steps? What is left to do? 2. Can Ford’s turnaround plan be characterized as tactical or strategic controls, and why? How are the actions and decisions of lower-level managers likely to be influenced by the plan? 3. How does the amount of control used by Ford’s credit managers affect control and performance in other areas of the parent company? 4. Thinking in terms of focus of control and amount of control, what caused the problems at Ford in the first place? Is Ford’s management proceeding appropriately in their attempts to improve the situation? Why or why not? 1. Bill Ford basically utilized parts of the basic control process as a method by which to improve operations at Ford Motor Co., but hasn’t fully embraced each element to its fullest potential. The four elements of the control process are establishing standards, measuring performance, comparing performance against standards, and evaluating results. Ford established standards throughout the company’s operations to cut costs in order to address the losses Ford had been incurring. His top priority was to adjust his management team so that the company was run more vertically, from the top down. Fine-tuning production to raise quality levels is an example of Ford’s new standards. Ford did this by stopping production on four vehicle models in order to concentrate...
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