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Why Software Fails

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WHY SOFTWARE FAILS: QUALITY IMPLEMENTATION AND TESTING

Background

The resource I have chosen for this Library assignment is “Why software fails: Quality implementation and testing”. The author provides a look into the main factors for a system failure and the goals and the importance of testing in a SDLC process. The authors of this article are Heather Taylor, Heather and Stephens, Charlotte.

Executive Summary

Information systems projects frequently fail and it’s a reality that is often not talked out. When undertaking a large, complex, systems project, the realistic expectation should be that the there will be complication with the production of the software. In particular, business process reengineering (BPR) projects have an even higher failure rate because of their expanded scope. Hiring a large, established consulting company is no guarantee of success; neither is buying packaged software and implementing it. Projects are frequently built using a strategy that almost guarantees failure. Software engineering is a kind of engineering.

With this in mind, “the industry has become serious about adopting various standards, process improvements, and "silver bullet" tools. However, in spite of the growing trend toward process improvement and Total Quality Management (TQM) for software many companies are finding themselves without the quality and productivity improvements they were hoping to gain”.
The author portrays testing as the most important factor in a quality product. He lays emphasis on testing to discover faults and weakness in the product. “Many organizations spend up to fifty percent of their budgets on testing (Perry, 1995). However, the average organization is only able to remove about eighty-five percent of the errors (Jones, 1997)”.
What is a Software Failure?
The author defines failure with the following definition
“According to

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