...proposition of XM to different consumer segments? Who should be the primary target market for XM? * Nationwide coverage with excellent audio service * Greater variety of channels to choose from * Availability: home as well as for people on the go * Commercial-free XM satellite radio’s ability to provide radio service throughout the entire country regardless of a consumer’s location. Furthermore, terrestrial radio offers limited selection and is becoming increasingly cluttered with commercials. Therefore, XM satellite radio provides a greater selection of radio for the various preferences of consumers, commercial free. Furthermore, as an added bonus subscribers will have the opportunity to listen online from their home or office. Based on XM’s research, their target market should be focused on the Tech-Seekers demographic. This demographic appears to present the best opportunity for market penetration. They are more inclined to purchase the XM service and become lifetime customers because of their desire to be on the cutting edge of technology. Moreover, this demographic is very similar to the second largest market interested in satellite radio, Tech-Friendly consumers. Therefore, there is greater opportunity for these Tech-Friendly consumers to purchase the service as well. Between these two groups, XM satellite radio has the ability to gain quick financial stability to capture more of the market share. 2) What aspects need to be considered in pricing the radio receiver...
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...Summary: XM satellite is a newly established company that has the potential and the ability to become leading satellite radio service provider in United States. At the time of the case, the demand for high quality, ad-free and mobile radio had a great potential and XM along with Sirius received a great opportunity to enter into the untapped market. XM’s only significant competition threat was Sirius. Both Companies were trying to capture market share from one another by creating superior customer access channels and build a brand image. These could have been done through retailers and strategic partnerships with radio producers for home and car markets. The home product brands include Sony, Pioneer, Matsushita and Car audio products include Sony, Pioneer Alpine, Delphi and Visteon The major issue for XM was how to market, how to price and what will be the value proposition. Since there were only two companies in the market the pricing of the service could significantly shift the demand and estimated/desired earnings. In order to thoroughly analyze the problem and seek viable alternative solutions I will try to list some of the key marketing issues. Key marketing issues include but are not limited to: * Creating brand awareness: In my opinion it is very important to mention that potential future customers are only the ones who are aware of the brand. The creation of brand awareness would be complicated given the company’s value proposition to keep ads off the radio. ...
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...and radio. Radio has been around for a very long time. It was first invented by Guglielmo Marconi in 1895 as a wireless telegraph to send Morse code through the air, so people can send messages from a country to another (Stephens, 1995). However, in 1912 the first radio act was passed (Crawford, 2008). In addition, after the first world war, people started using radio for a different reason. They started broadcasting music or reading the news to anyone who is tuned in (Stephens, 1995). As time passed, we still use the radio for the same purpose, whereas it is mostly for music now. Nowadays, we can find various radio stations to tune to programs and one of them is XM Satellite Radio. This radio is one of the satellite radios and also an online radio service that is in USA and Canada. It is provided by pay-for-service radio and cable television....
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...have high average fares with a diversified geographic flight schedules that include both short and long-haul routes. 2. Principle Products or Services: low-fare, low-cost passenger airline offering, high-quality customer service. 3. Markets: in Forest Hills, New York, 56 cities in 19 states, Puerto Rico, Mexico and five countries in the Caribbean and Latin America, international flights to Montego Bay(Jamaica), Cancun(Mexico), Barbados, Saint Lucia, Kingston(Jamaica), Santa Domingo(Dominican Republic). It is well positioned in the New York metropolitan areas (which is one of the largest travel markets). 4. Compete: new aircraft, roomy leather seats with lots of leg room, 36 channel of free DirecTV, 100 channels of free XM satellite radio, free and unlimited brand, and named snacks beverage. It also provides compensation to customers who experience avoidable inconvenience (JetBlue Airway Customer Bill of Rights). And refundable fares and new payment options launched JetBlue.com in Española. JetBlue Business Card can also be used. In flight, it is equipped with an in-seat digital entertainment system. Each individual seat has a monitor with armrest remote with channel and volume controls. 5. Concerns for Survival, Growth, and Profitability: operating expenses, functional costs, airline fuel cost and consumption increased, other airlines provide Wi-Fi access and enhanced in-flight entertainment options according to customer’s interests in low price as well as...
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...JetBlue reproduced many of SWA’s cost-reducing activities such as flying point-to-point to directly connect city pairs. It also predominantly uses one type of airplane, the Airbus A320, to lower its maintenance costs. And in addition, it flies longer distances and transports more passengers per flight per than SWA, further driving down its costs. So far, all these strategies have to do with cost-leadership. JetBlue also incorporated the differentiation strategy in their model. They executed the differentiation strategy by offering value-enhancing features include high-end 100-seat Embraer regional jets with regional jets with leather seats, individual TV screen with movies, Live TV, Fox TV, and Direct TV programming, 100 channels of XM Satellite Radio, and free in-flight Wi-Fi capabilities. By offering these unique features, JetBlue made an attempt to enhance their differentiation appeal. 2. What challenges is JetBlue facing with its chosen business strategy? What is the cause of these challenges? How should they be addressed? The challenges that JetBlue is facing not being able to create value anymore for the customers....
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...retail chains. Recommendations: Start off with higher radio and subscription prices because the market will take time to develop and XM should not be the bearing the brunt of the development costs. Later, lower prices on both aggressively in order to attract more subscribers and begin to introduce limited advertising. Work with auto manufacturers, offer subsidized prices, let radio manufacturers and retailers handle the home and aftermarket markets, offer subsidies. Target the male market and Hispanic/other direct, cell phone, content providers 1. What is the value proposition of XM to different consumer segments? Who should be the primary target market for XM? XM caters to the various consumer groups and better targets everything from broad groups to small niches. XM will offer better, more focused content to the consumer at a reasonable cost with ease of use and cheap to start and fewer commercials. XM should target the market that is most likely to result in paid subscriptions and to which its content is geared, look it up. 2. What aspects need to be considered in pricing the radio receiver and subscription fee? What is the optimal price for a monthly subscription? XM needs to consider the affect on the number of end subscribers based on the cost of the receiver and the subscription fee. They already did studies that give insight into which price points might be most effective, see spreadsheet. Clearly, XM will need to be sure of where the breakeven point is...
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...that JetBlue has given its costumers what was promised. JetBlue began flying in February 2000, so in four years they made a great effort, this also shows that the company was dependable and that the costumers were happy to fly with JetBlue. Assurance: Neelman, the founder of JetBlue was very connected with his employees and his costumers, which made it easier for the customers to feel safe flying with JetBlue. “He traveled frequently on JetBlue flights, working alongside employees, talking with pilots in the cockpit, visiting with customers about their experiences, and asking how the airline could better serve them.” Tangibles: JetBlue offered its customers free XM satellite radio, DIRECTV satellite television, and Bliss Spa comfort kits. Passengers could watch live television, listen to satellite radio and they can also purchase 20th Century Fox inflight movies. It was the first airline to deploy the new Embraer 190 regional jet and the first to offer free live television. Empathy: JetBlue has won dozens of top awards for its performance and the second-lowest rate of customer complaints among the 10 largest U.S. airlines. Also, as previously mentioned Neelman was very involved with his employees and his customers asking them about their experiences, Responsiveness: After the company’s big loss of $20 million in the end 2005, Neeleman and Barger discussed a plan for recovery, which was very effective since their revenues rose 39 percent in 2006, to $2.36 billion. ...
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...Sirius XM And the viable business model 2010 PART 1 Introduction Headquarters in New Yorok City, Sirius XM Radio, Inc. is the only provider of satellite radio, broadcasting more than 130 channels of digital audio via satellite to subscribers throughout the United States and Canada. The company's programming includes 65 channels of commercial-free music from every genre and 55 channels of news, sports, comedy, and talk radio. With impressive line ups of celebrity such as Howard Stern, Oprah Winfrey and Martha Steward there is something for everyone. Sirius's broadcasts are beamed from four in orbit satellites to more than 19.5 million subscribers who pay a monthly fee of $12.95 (Sirius). The service is mainly offered through new car sales with companies including Ford, Chrysler, and BMW among others penetrating 55% into the US market which accounts for 40% of their annual sales based on the 2009 annual report. Retailers like Wal-Mart, Best Buy and Radio Shack sell similar Sirius units for home and boat use. “Recently, Sirius has expanded to include music and comedy channels to mobile phone users; and music channels and select non-music channels over the Internet; a suite of data services; services that offer graphic information; and various real-time weather services, as well as operates a television service, which provides content designed primarily for children in the backseat of vehicles” (Sirius). These expansions are critical to the long term success of Sirius...
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...JetBlue reproduced many of SWA’s cost-reducing activities such as flying point-to-point to directly connect city pairs. It also predominantly uses one type of airplane, the Airbus A320, to lower its maintenance costs. And in addition, it flies longer distances and transports more passengers per flight per than SWA, further driving down its costs. So far, all these strategies have to do with cost-leadership. JetBlue also incorporated the differentiation strategy in their model. They executed the differentiation strategy by offering value-enhancing features include high-end 100-seat Embraer regional jets with regional jets with leather seats, individual TV screen with movies, Live TV, Fox TV, and Direct TV programming, 100 channels of XM Satellite Radio, and free in-flight Wi-Fi capabilities. By offering these unique features, JetBlue made an attempt to enhance their differentiation appeal. 2. What challenges is JetBlue facing with its chosen business strategy? What is the cause of these challenges? How should they be addressed? The challenges that JetBlue is facing not being able to create value anymore for the customers. As stated in the case, “Many wondered if...
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...2/27/12 Research Paper #1 Satellite Radio: Past, Present, and the Future Satellite radio, also called digital radio, is a relatively new technology to hit the audio broadcasting industry. Satellite radio is transmitted from 22,000 miles above the earth through a multitude of different satellites stationed over the United States (Bronsor, Howstuffworks.com). Through means of digital transmission the signal received and heard in satellite radio is often regarded as superior to the traditional radio experience. It emerged in 2001 with Tim McGraw being the first one to ever broadcast live on the newly developed system. It has been highly regarded as just a trend and having been invented in the wrong decade, however the major provider claims to have 20 million subscriptions to their radio programs (SEC, Form 10-K). While that is a substantial number of subscribers the technology has failed to capture the market as a whole. Its availability has been undermined by a monthly fee around 15 dollars, which has done a good job inhibiting ambitions to jump onboard this new advancement. Digital radio is a great invention however it is seen more as a prestigious service than it is as the next major form of radio for all. Two major players throughout its existence, Sirius and XM, have controlled digital radio since the beginning of its popularity. The two companies were the only two licensed for the rights by the FCC to broadcast radio by means of satellite (Hart, Washington...
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...The Sirius XM Radio Stock I chose Sirius XM Radio as one of my stocks because as I was reviewing the stocks I was going to pick for this project , I saw that Sirius XM Radio was doing rather well. Sirius XM Radio was founded in 1990 by Martine Rothblatt but officially became a big name in 2007 when it started being used in the production of popular cars such as Ford , Mercury , and Lincoln. Sirius is just a leading brand in satellite radio because it delivers absolutely the best quality service as I have personally experienced. Here is a picture of how dramatic the rise from 2007 to 2012 was in the Sirius XM radio stock. The EBAY Inc. Stock I chose EBAY as one of my stocks because I love ebay. Ebay is a great place to find really nice things for a really good price. Who wouldn’t want that ?!? Not only does it satisfy the public’s needs but it does phenomenal in the stock market. Ebay was founded in 1995 by Pierre Omidyar for the sole purpose of connecting people and trading goods and services. Ebay does so well because of the amount of partnerships it has with big names such as GM or Disney. Ebay is also used by certain stores who only sells things through ebay. Here is a picture of Ebay’s rise in stock prices from 2008 to 2012. The Netflix Inc. Stock I chose Netflix as one of the stocks for my report because I also love Netflix. All you pay is eight dollars a month for unlimited movies!! Its great! But , Netflix...
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...Introduction Sirius XM is the leader in satellite radio providing commercial free music, sports, and talk radio. They are two separate companies that competed for the advantage which ended a few years ago with their merger. They since have dominated the commercial free market being available in almost every new vehicle that is purchased. There are a few different other companies in the substitute market that try to compete with Sirius XM by allowing subscribers the ability to select playlists of music fitting them with their favorite genre. These other companies do not directly compete with Sirius XM, but they are putting pressure on them and stealing away subscribers. We will see how well Sirius XM has executed their current strategy by assessing...
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...XM satellite radio and Sirius satellite radio are the duopoly companies that compete each other in imperfect competition market in order to replace radio wave, FM AM, with satellite radio. There are barriers to entry this market since it needs a high cost. FM and AM are government owned and the network coverage is limited. In order to eliminate this complication, XM and Sirius introduce satellite radio, which have competitive advantages such as nationwide coverage, high quality audio, wide array of entertainment options, easiness to access. However, Sirius strategy is to create a free commercial radio and used subscription based service. In my opinion, in order for XM to win over Sirius is, to have wide variety of subscription fees targeting different segments of markets. For example, to price sensitivity customers, XM could charge them lower subscription fee but with a few advertisement. Nonetheless, higher prices for customers who want commercial-free radio. By that way, XM could generates revenue from advertising service from price sensitivity customer and at the same time not losing the advertising service revenue from not price sensitivity customers since they are charged higher price. The aforementioned strategy leads to higher income to the company in compare to Sirius company that adopt subscription-only model. Thus, the supernormal profit could cover the expected annual operating expenses that are high-priced. The other strategy is ‘keeping that customer’ strategy and...
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...Sirius XM is a satellite radio service featuring digital-quality music, sports, news and entertainment programming when and where you want it. With nine high-orbit satellites directly over North America we broadcast over 100 channels of satellite radio to Customers from coast-to-coast in Canada. Consistently named one of Canada's 50 Best Managed Companies, and surpassing two million subscribers, Sirius XM continues to be Canada's leading audio entertainment company. Sirius XM is unique because they stay true to the artists and their music by broadcasting 100% commercial-free music. So, unlike traditional radio, all of their original music channels have no commercials - ever! Sirius XM also offers original programming - not recycled radio. Their original music channels play songs from the most popular to the obscure, and everything in between. From crunch-core metal to spoken word, from bubble-gum pop to vintage jazz – they have got what you want and more. And if you're looking for a more intimate experience, our national broadcast studio hosts hundreds of exclusive live interviews and performances you won't hear anywhere else. They have also partnered with Canadian and American media teams to provide you with channels from CBC, The Weather Network, CNN, CNBC, ESPN and much more. When in your vehicle, Sirius XM reaches virtually all Canadians. With nine high-orbit satellites, Canadians on every coast and in the far north can enjoy digital-quality music, news...
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...Sirius XM has established a deep economic mote in its industry. Sirius Satellite Radio and XM Satellite Radio were the two largest satellite radio providers in the U.S., but these competitors were both losing. In 2008, they merged to become Sirius XM and are now the only satellite radio provider in the U.S. Due to high startup costs for a satellite company, Sirius XM does not have any competition. In 2014 Sirius XM had 27 million subscribers or about 13.5 % of the total market with annual sales approaching 4 billion. Sirius XM's signal spreads throughout the entire country and it has brand recognition countrywide. Contrary to free charge, ad driven radio such as Pandora, Spotify, and iHeartRadio, Sirius XM is a subscription-based model, which generates revenue via customer payments at a fixed cost. Sirius XM differentiates themselves by offering a variety of options and an abundance of stations for all listeners. They have select radio stations, artist specific stations, and talk shows that can only be heard on Sirius XM making it different from its low barrier to entry “free music” competitor market. For example, the Howard Stern show is exclusive to Sirius XM. They offer a unique commercial free listening experience that can be heard from your car, computer, tablet, or smartphone. Customers can listen via satellite or via the Internet. The company offers services not only for automobiles, but also for planes, boats, and businesses. The company has managed to partner...
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