MEC/CEC, CA/CWA, B.Com & B.Sc. Master Minds 4. Data Storage, Retrieval & DBMS Q.No.1. Write about different coding schemes. BCD: » » » » » » » » » » » » » » » » » » BCD stands for binary Coded Decimal system. This is a 6 bit code i.e. each character is expressed in terms of a 6 bit code. There will be 64 ways of representing digits, alphabets and special symbols. There is no parity bit in this coding scheme. ASCII: ASCII stands for American Standard Code for Information Interchange
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Customer Relationship Management 1. Introduction In a world where the customer is always the king, more and more companies are going an extra mile to get to know the customers and make them feel happy. Customers want more than just courtesy of the person serving them, they want the sales representatives and the company to know them, recognize them and understand them. Here, the word "relationship" comes into place. Customers want a business relationship with the company where they can be appreciated
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time. Social networks also form a resource for collaborative knowledge management: the creation, exchange, and transformation of knowledge. Information technology offers several possibilities for making social networks and collaborative knowledge management more visible, inspectable, and systematic, which may aid the process of organizational learning. Knowledge management and organizational learning are related. The management of knowledge includes creation and sharing of knowledge, which is a constituent
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Introduction 3 Contextual Background 4 The difference between CRM and relationship marketing 7 Benefits of Individualisation 8 1.1. to the organisation 8 1.2. to the consumer 8 Application of CRM 10 1.1. Electronic Customer Relationship Management (eCRM) 10 1.2 CRM and Supplier Management 10 1.3 Customer Relationship Management and the Marketing Plan 11 Conclusions 13 Bibliography 14 Introduction The study of marketing is one that has been fixed on an evolving
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2. Functional Organisation: F.W. Taylor, who is better known as the father of scientific management developed the concept of ‘Functional Organisation’. As the very name suggests, functional organisation implies that the organisation should be based on various functions. Taylor’s functional approach is mainly based on principle of specialization and tries to bring about organisational balance. The principle of specialisation embodies the concept that both the workers and the supervisors can develop
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IN WHICH PEOPLE ARE MANAGED AFFECTS THE PERFORMANCE OF THE ORGANISATIONS WITHIN WHICH THEY FUNCTION This essay reviews theoretical concepts to assess the proposition that the ways in which people are managed affects the performance of the organisations within which they function. The implications of this proposition are that (a) effective management is associated with higher levels of organisational performance, while ineffective management practices are associated with inferior organisational performance
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Grid computing Grid computing uses middleware to process and coordinate large amounts of data from different resources across a network, allowing them to function as a virtual whole. Anderson 2004 states that ‘These resources are centrally managed by IT professionals, are powered on most of the time, and are connected by full-time, high-bandwidth network links. There is a symmetric relationship between organizations: each one can either provide or use resources.’ The concept was developed to provide
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Human Resource Management Unit Code: k/601/1264 Lecturer: Siham Aboujanah Submission Date: 29/07/11 QCF Level 5 Submitted by: Acknowledgement I wish to begin by thanking lecturer, Mr.Siham Aboujanah, thank you for the wisdom, understanding, and compassion that you have imparted to me and my ideas. I am grateful to my parents, brothers and sisters for their extreme moral support, encouragement and patience during the course of studies as well as throughout my academic career. No personal
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Resources Department ❖ The culture of an organisation ❖ Organisational structures ❖ Working practices available to employees within different types of businesses ❖ The recruitment process ❖ Contract of Employment ❖ Appraisal Part 1 – Human Resources The role of the Human Resources Department The human resources (HR) department is responsible for managing the staffing of an organisation. These responsibilities including hiring new
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professional, possessing a genuine interest in new technology and software. With first-rate technical ability I am a proactive communicator, who can assertively liaise at all levels, such as stakeholders, clientele and employees, including senior management. Passionately committed to providing an exceptional standard of IT customer service and support, I take a focused and structured approach, with an analytical and meticulous manner. Moreover, I am a sound decision maker with exceptional organisational
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