...MOHAMMED Course description Effective management of human resources within organizations requires an understanding of various behavior and processes. Managers need to know why people behave as they do in relation to their jobs, their work groups and their organizations. This knowledge of individuals’ perceptions, motivational attitudes and behavior will enable managers to not only understand themselves better, but also to adopt appropriate managerial policies and leadership styles to increase their effectiveness. The focus of instruction in this course will move progressively through the individual, group and organizational levels of behavior and will examine the interrelationships of behavioral phenomena among these levels. In addition, concepts such as motivation, leadership and communication and their relevance to organizational behavior will be examined Objectives At the end of this course you should be able to: * develop your skills in analyzing organizational issues and developing appropriate recommendations to enhance organizational performance; * enhance your understanding of human behavior at the individual, interpersonal and organizational levels; * acquire knowledge about concepts and frameworks that can be used to build your management effectiveness; * develop skills in diagnosis and problem solving by applying the learned material to given situations; * develop interest in, an application of, and positive attitude toward the many aspects of...
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...com/doc/39376533/The-Performance-Appraisal-System-of-Rahimafrooz Letter of Transmittal Mrs. Kamrun Ahmed Course Coordinator Management Information System Department of Business Administration Southeast University. Subject: Submission of Transmittal Dear Mrs. Kamrun Ahmed With a great respect, we are informing you that we have prepared a project report on “The Information System use in a Superstore”. For the project completion, we have selected the superstore “Agora”.We feel great pleasure for submitting this report to you, which will definitely help us to complete the MBA. During the preparation of this report, we have experienced a lot that will greatly help us in our further studies and carrier life. It has enlightened our practical knowledge about the information system use in the practical world of business, the strategies they follow to maintain the problem in the superstore although the experience we got from here will help us to contribute these techniques in our practical life. We tried our level best to develop a good report. We would like to thank you for giving us such an opportunity to do this report on this topic. Thank you Sincerely yours Name Student ID. Md. Hafizullah 2011110004011 Sayeed 20111100040 Rukhsana Akter Rumi 2011110004015 Umma Kulsum Liza ...
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...the application of project management to the creation and development of festivals, events and conferences. As an event manager, one is responsible for managing an event from conception through to staging. Event management involves studying the complexities of the brand, identifying the target audience, devising the event concept, planning the logistics and coordinating the technical aspects before actually launching the event. Post-event analysis and ensuring a return on investment have become significant drivers for the event industry. The recent growth of festivals and events as an industry around the world means that the management can no longer be done or set up for a sole and particular purpose. Events management entails the overseeing of all sorts of events from the Olympics co-ordination and staging down to the planning of a breakfast meeting for ten business people. A BRIEF WRITE UP ON MY PROPOSED PROJECT. I Karika Oghenerugba Oghenefega, Matriculation number 09/Sci01/014, from the Computer Science department of Afe Babalola University Ado-Ekiti Ekiti state, intend to explore the discuss of Events Management and implement my foregained knowledge in my field of study, Computer Science, in the development of an application software which may be used in the planning and management of events. This application software would be able to ensure the supervision of planned out events be it of a corporate nature such as product launches, press conferences, corporate anniversary...
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...IT Software Risk Management What is Risk? In order to manage risks we have to understand what a risk is. In my view the best definition is that given by Larry Krantz. According to Robert Tusler (1996) Larry basically defines a risk as “a combination of constraint and uncertainty”. Every project will face constraints, and also uncertainty. The solution on over coming any type of obstacles is to minimize the risk in the project either by eliminating constraints or by finding and reducing uncertainty. The Internet Company Software System A few years back my company, The Internet Company, decided to set up a new software that would combine all department software’s into one. The ultimate goal of this project was to make sure that information was flowing correctly between the Human Resources Department, Payroll Department, and our company home office software. Like Larry Krantz stated every project is going to face some type of risks. The first step in risk management is to identify the possible risks and to assess the consequences of the risks. This is an important step, as one must identify the project risk inputs. Risk assessment identifies existing risks, analyzes risks, and then orders them in a priority from highest to lowest. Identifying and Prioritizing Risks The main technique that was used in other to identify risk was looking at historical data from one of our subsidiaries that had just completed a similar project. This helped us get a basic idea of what kind...
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...Introduction The topic of contrast and comparison contained within this paper consists of the evaluation of three individual performance measurements that exist in management. The individual performance measurements are broken down in order to better understand the inner workings of such measurements goals. Therefore the end result will be measured by how important performance management actually is. In the world of business there are many cliché’s about how performance measurements are implemented and what they actually do such as “if your company doesn’t measure results then you can’t tell success from failure.” http://www.balancedscorecard.org/Home/tabid/36/Default.aspx The key focus on strategic objectives should always articulate precisely what the organization wants to accomplish which is the key to finding accurate, true, strategic measurements. The strategic performance measures will allow the organization to monitor the implementation and effectiveness of the operational efficiency. The best performance measures will provide a way to monitor and see if that strategy is actually working. Focusing on the importance of the employee’s contribution to the success of the organization is another important measure that can be added along with providing a common language for the communication of everyone. Performance measurement is so vital in the structure of an organization because it is an ongoing and constant reporting and monitoring of accomplishments. Typically...
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...Operations Management 4BIM502 Assignment No. 1 Abdurahman Haji 12159352 Adam Al-Ghariyani 10594805 Word Count: 2650 Question 1). The post-construction issues that have come to surface regarding the Northstar HyperMall within the last three months are varied yet linked. These issues are of such importance in relation to the reliability – (According to Hollins and Shinkins, 2006 ) “The most important aspect of any product or service...something performing to specification” that they became the focal point of the General Manager’s (GM) area of concern. These problematic reports have dealt a destabilising blow to the future of the newly constructed Mall by Northstar, forcing the management to ensure that measures are taken both to identify and devise a solution in order to rectify the situation, ultimately restoring efficiency and thus heightening the chances of a success. Issues with relation to Customer Service are of great value, as this is where the interaction between the customer, the staff and all other products and services encompassed within the Northstar Mall facility take place. However, validity of the feedback/suggestions and general comments/complaints must be assured in order to gain a non-bias and factual foundation on which to view options to proceed. In the world business, on multiple planes, the quality of the service provided to the potential customer is paramount, as this service is what, when placed in conjunction amongst other variable factors...
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...Marketing Ideology Roger D. Jermeay II Marketing and Promotion Baker College MARKETING IDEALOGY “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself” Peter F. Drucker (2001). Marketing is more than definitions, abstract thinking, theory and being sales manager. It is a science that incorporates functional knowledge that operates, not in a vacuum, but based on accepted principles. The purpose of this report is to inform the reader about marketing in the United States of America. The American style of marketing is the advent of business’ to find a way to make a profit. It is a necessity for businesses to know the current situation of the social economic environment, without such knowledge it is impossible to reach the next level. In the case of marketing evolution, with time comes change and change is a necessity to evolve. As society grows so should a business’ marketing attitude to remain competitive in an ever changing environment. In the business world marketing is continually a key assist or major detriment to a business’ success. Marketing is define as: The activity, set of institutions, and processes for creating, communication, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large (Nickels, HcHugh, & McHugh, 2010). To further explain, marketing does for a company what a resume does for person applying for employment....
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...smile to enhance customer service or the ability to converge ideals for effective deployment. I can be of help. I just returned from an instructive broadcasting experience in Ado Ekiti, Ekiti State, where I served at the State Broadcasting Service for my NYSC scheme. I researched, produced and presented for both Radio and TV. I am highly affianced with Media Relations, from Copy/Content writing- its transformative effect on brand perception, to information management and data sourcing. But most importantly, I am a creative media analyst, a writer and Customer Relation enthusiast. My enclosed resume highlights my training and elaborates my career evolvement. I could readily contribute in Researching, Press-Releases, Advertising Concept Development, Information and Communication Management, Customer Relations, Brainstorming and Editorship. I am consummate, well read and a team player. Now, I would like to bring these skills to work with you. In is a role that requires tact, leadership and effectiveness. I am ready to provide that, with an infusion of skills, integrity and loyalty. I look forward to speaking with you soon about the results you can expect from me. I can be easy contacted through phone or email. Thanks Yours faithfully Anefiok Akpan Attached is my Resume. ANEFIOK AKPAN No. 30, Zone 7, Phase II, Dutse, Abuja anefiok.akpan@yahoo.com www.ogadante.wordpress.com 07061369840, 07058215176...
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...order to capture value from customer relationships. 5 steps of marketing process: companies work to undersand consumer, create value and build trong relationships---> 1. understend the market place and customer need and wants. 2. design a customer-driven marketing strategy. 3. construct an integrated marketing program that delivers superiors value. 4. build profitable relationships and create custumer delight. capture value from customers in return---> 5. capture value from custumers to create profits and customer equity. 1. Understanding the marketplace and Customer needs. Custumer Needs, Wants and Demands. Needs: states of felt deprovation; 1. physical (food, clothing, warmth, safety); 2. social (belonging and affection); 3. individual (knowledge and selfespression) Wants: the form of human needs take as they are shaped by culture and indivudual personality. (an american needs food but wants a Big Mac) Demands: human wants taht are backed by buying power (ask for). Consumers' needs and wants are fulfield through market offering: some combination of products, services, information, or experiences offered to a market to satisfy a need or want. Market offerings are physical...
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...CASE STUDY “When we examine [organizational] culture and leadership closely, we see that they are two sides of the same coin; neither can really be understood by itself. On the one hand, cultural norms define how a given nation or organizations will define leadership – who will be promoted, who will get the attention of followers. On the other hand, it can be argued that the only thing of real importance that leaders do is to create and manage culture; that the unique talent of leadership is their ability to understand and work with culture; and that it is an ultimate act of leadership to destroy culture when it is viewed as dysfunctional”. Executive Summary Many researchers have tried to explore the relationship between leadership style and organizational culture but they have not been able examine these two factors together. Hence they could not establish any relationship between the two factors. This case study tries to explore these two factors together to identify the cause and effect relation between the two variables. This case study would be trying to develop theoretical patterns from a critical literature review. Firms are focusing more on improving the organizational culture and motivational level of employees but improving the leadership that influences greatly affect both these elements. It is believed that internally satisfaction among the employees leads to better utilization of resources by the firm. This internal satisfaction in employees can only...
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...LOVELY PROFESSIONAL UNIVERSITY TERMPAPER HUMAN RESOURCE MANAGMENT EMPLOYEE RENTENTION NAME: SOURABH SHARMA REGD: 10903798 ROLL NO: RR1908B31 SUBMMITED TO:MR.RAJEEV GUPTA INTRODUCTION Employee retention refers to the efforts by which employers attempt to retain employees in their workforce. In a business setting, the goal of employers is to decrease employee turnover, training costs, and loss of talent. By implementing lessons learned from key organizational behavior concepts employers can improve retention rates and decrease the associated costs of high turnover. How To Increase Employee Retention | | | Companies have now realized the importance of retaining their quality workforce. Retaining quality performers contributes to productivity of the organization and increases morale among employees. Four basic factors that play an important role in increasing employee retention include salary and remuneration, providing recognition, benefits and opportunities for individual growth. But are they really positively contributing to the retention rates of a company? Basic salary, these days, hardly reduces turnover. Today, employees look beyond the money factor. | employee retention can be increase by inculcating the following practices: 1. Open Communication: A culture of open communication enforces loyalty among employees. Open communication tends to keep employees...
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...accounting, business law, human resources management and information systems. Topics to be covered include understanding of business environment, entrepreneurship, global aspects, managing operations, functions of management, basic principles of marketing, managing information, principles of accounting, money and banking and business law. This course will prepare students to take higher level courses in these various related fields. COURSE OBJECTIVES --- To prepare students with basic tools and knowledge required to understand business growth and development with respect to SMEs, entrepreneurship, supply chains and disruptive innovation --- To set the foundations for development of knowledge and information necessary for the success of business ventures. --- To relate the various processes of accounting, finance, marketing, management, information systems and business law to the total system and to understand the coordination of these activities to the total business concept. --- To provide the fundamentals of business and managerial leadership skills with emphasis on understanding the requirements of businesses in the twenty-first century. Learning Outcomes At the end of the course the student should be able to --- Give a good account of some of the complexities of operating an SME...
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...more consciously and deliberately, and continuing to attain personal satisfaction and fulfillment. So I am very capable in document use, numeracy, writing, oral communication, working with others, oral communication, continual learning and working with others, and thinking skills. I believe that my weaknesses are a snowball effect that I have experienced over the last several years. I have allowed myself to begin to feel not good about what I am doing and not wanting to continue. I did not want to keep improving myself and did not want to continue to become the best that I can be. I believe that I have continued on the journey of my personal development. It will allow to me to become more aware that there is so much more knowledge and information to discover and uncovered than I...
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...05/28/13 Beijing EAPS Consulting, Inc. Co-Conducting a Project Plan The case starts off with Mr. Zheng, the chief executive officer (CEO) of Beijing EAPS Consulting, Inc., overhearing a conversation between two of his employees. Mr. Yang, the training department manager and Ms. Song, the project manager were not in sync on their current roles and how they are able to relay information to the other. A project manager is a single person tasked or has the responsibility to plan, direct, and integrate the work efforts of his or her staff to achieve the project goals. Project managers may administratively report to functional or departmental managers or program managers with respect to their projects or those who act as subcontractors to program managers; report to program managers while managing resources from functional groups; or report directly to the executive management. The project manager is the person responsible for ensuring that the project team completes the project. The project manager develops the project plan with the team and manages the team’s performance of project tasks. It is also the responsibility of the project manager to secure acceptance and approval of deliverables from the Project Sponsor and Stakeholders. The project manager is responsible for communication, including status reporting, risk management, escalation of issues that cannot be resolved in the team, and in general, making sure the project is delivered in budget, on schedule, and within...
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...Acknowledgement This report is entirely prepared in the form as required by the Faculty of Management (FOM), T.U. (Tribhuvan University) for the partial fulfillment of the BBA (Bachelor of Business Administration). This project is assigned to us as a part of our practical examination under Management Information System by Tribhuvan University, aimed at giving knowledge of practical working environment. Apart from the University Examination, this project is almost like on the job training. So the knowledge we had gained during this fieldwork study is very important for us. We are very thankful to many people who have helped us during our fieldwork. We would like to extend our heartily appreciation to Mr. Shailendra Khadka Yadav, Head of Department, for guiding and exposing some of the core ideas put forth in the project. We are very much thankful to him. We would also like to thank our principal, Mr. Ramesh Pandey, who helped us during the project. We owe our depth thanks to all the other persons who directly and indirectly helped us in completion of this report. Chapter I: INTRODUCTION 1.1 Introduction to Hotel Mount View This 95 room hotel is perfectly located in the center of the main tourist area and surrounded by shops, local markets and good restaurants. The hotel is regularly used by trekking companies thanks to its close proximity to many famous climb sites as well as base camp at the foot of Mount Everest. The guest rooms are spacious and...
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