INTRODUCTION TO BUSINESS OPERATIONS 1. WHAT IS DIFFERENCE BETWEEN EFFICIENCY AND EFFECTIVENESS IN OPERATION? What is Efficiency? Efficiency is the amount of resources used by a business per result unit. It used to measure savings for reaching a company’s goals. Efficiency in operation focuses more on the internal aspect of the company it describes the percentage of possible output that is actually achieved. Efficiency helps organisation performances by increasing productivity when organisations
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revenue of 4.3 billion USD, and had three goals by 2010. It wanted to reach revenue of $10 billion, differentiate itself from Indian competitors, and target the industry’s global leaders. TCS understood that in order to remain India's largest IT service company and achieve it's "10 by 10" goal, it needed to enhance it's strategy and differentiate itself from other competitors domestically and globally. TCS therefore created the "Experience certainty" campaign. This growth strategy that is based
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problem with quality now is that inspection has gone from being inspected by a company co-founder to a member of the sales department. In order to assure the best quality possible, co-founders Alex Grut and Michel Pfeiffer should have hired a Quality Assurance Manager, or some position that fell under that certain type of expertise. In addition to creating a new position, the company needs to train and identify exactly what needs to be done to make sure everything is on track with quality. Mr. Johnsson
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concepts, that should be done right away. In addition to formal education, managers should visit successful TQM business organizations, read selected articles and books, attend seminars and conferences, and join professional organizations for quality assurance. Timing of the implementation process is very important. Is the business organization ready to embrace and adopt the total quality journey? There may be some foreseeable problems, such as a reorganization, change in management personnel, interpersonal
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“Analyzing the Compliance practice of With respect to Worldwide Responsible Accredited Production (WRAP)” A Study On Clifton Textile & Apparels Ltd, Baizid Bostami, Chittagong. (THIS INTERNSHIP REPORT IS SUBMITTED FOR THE PARTIAL FULFILLMENT OF THE DEGREE OF BACHELOR OF BUSINESS ADMINISTRATION WITH A MAJOR IN HRM) Prepared By: Abdullah Al Mamun Matric No: R101195 Program : MBA Semester : Autumn 2011 Internship Duration: 1st September, 2011
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Healthcare Risk Control Risk and Quality Management Strategies 4 Executive Summary VOLUME 2 July 2009 Key Recommendations Assess current activities in risk management and quality improvement to evaluate their effectiveness in addressing overlap. Establish a structure to ensure that patient care activities are addressed in a coordinated manner involving risk management and quality improvement functions. Seek legal counsel to ensure that the structure for risk management and quality
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to changing consumer tastes, the company has expanded its menu to include salads, fish, wraps, smoothies, and fruit. QUALITY ASSURANCE @ Mc Donald’s The Homely Touch of the Highest Quality Standards at McDonald’s. At McDonald’s it’s always like coming home. We make sure that the warmth of our homely touch reaches your highest expectations. Be it food, service or the ambiance, we keep elevating our quality standards to new levels. McDonald’s has implemented rigorous food safety standards
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expectations. There are four levels of quality: i. Inspection Level - Most likely the outputs are okay, but we cannot do anything about it. ii. Quality Control Level - We still make mistakes but we try to prevent ones. iii. Quality Assurance Level - We always try to prevent any problems from happening, if we follow exactly the system iv. Total Quality - No problems, and the performance is even better than you can imagine, it exceeds expectations. The elements of a TQ organization:
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know how to manage quality of the work involved with the project Quality management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence. This includes creating and implementing quality planning and assurance, as well as quality control and quality improvement. 1 Quality Assignment 2.0 Q1 In relation to ISO 9000: 2000 Quality Management System, a) What is a process? A set of interrelated or interacting activities that transforms inputs
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firm’s operations. Meeting owner/customer requirements (providing customer satisfaction) is a primary objective of quality management, and contractors who are the suppliers of construction services must address owner/customer requirements if they are to succeed. The construction industry exists to provide a service to its owners/customers who are
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