Business Solution Assessment and Validation TouchPoint Packaging Jan Morrison Capella University TS5343 September 23, 2011 Table of Contents 1 Introduction 3 1.1 Introduction to the Case Study – TouchPoint Packaging 3 1.2 Case Study Background 3 2 Proposed Solution Compliance with Functional Requirements – TouchPoint Packaging 3 2.1 Identify Functional Requirements 3 2.2 Evaluate current solution with Functional Requirements 3 3 Evaluate Compliance of Security Requirements
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aspect of the production process. The consumers should be able to visualize how the products work and that the products functions the way they are suppose too. Can a company guarantee the products meet the critical demands? By implementing quality assurance with all aspect of the production process will guarantee the products functionality and production. The company with the top of the line products in the market which all consumers know, is GE. They hold the prestige certification: ISO 1901:2008
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9000 and QS 9000 Tools of TQM Evolution of Quality Management Six Sigma Quality Mgmt Systems Taguchi DOE SPC Inspection 1930 1950 1975 1985 1990 1995 2000 What does the term Quality really mean? Quality is the ability of a product or service to consistently meet or exceed customer expectations Historical Summary Artisanship • Closeness of producer and consumer • One person/common purpose among tasks Industrial revolution • Long supply chains • Unskilled labour • Mass production •
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Introduction In the global competitive marketplace today, the demands of customers for quality of services and products are ever increasing. The reason why quality is imperative is because companies need to survive in aggressive markets and maintain a competitive edge (Dale et al, 2007). Although there are many definitions of quality, they all accept the notion that customers define quality. It is said that many people know quality when they see it. Crosby (1979) believed that quality is not comparative
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Case; Romeo Engine Plant ( REP) Team: ( process - color code) Swamy – black Bhupesh K – green Sreenivas – Blue Sajith – orange Biju – consolidate A-1) Romeo Quality Process (RQP) has the objective of ensuring customer expectations are met by understanding their product preference and deploying it in the manufacturing process. RQP is a disciplined approach to total process design and planning to achieve minimum in-process variation and deliver
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important for any organization by providing good services to their customers. Every organization should have made a strategy by which they can provide the quality standard of the guest in all the hotel chain. The standard should be maintain with the equipment, food & beverage services, accommodation and any transfer etc which understood the guests expectation( Gillespie & Morrison, 2001). Every strategy has a positive aim to deliver the excellence services and product with their experience. According
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organizational functions are tasks and responsibilities identified for all the steps of the generic product development process? marketing, design, manufacturing, other * A service process design flowchart is referred to as a service blueprint to emphasize what? The importance of process design * If an automotive service center has an issue with a car not being clean when returned to a customer, the poka-yoke corrective action might include what? An inspection by the person returning the car
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Total Quality Management in Hospital Pharmacy Introduction Hospital pharmacies in the present day context face various issues including cost containment, productivity and leadership, patient safety, medical-legal and ethical considerations, human resource management and application of new technological developments in the functioning of the pharmacies. The pharmacists employed by the hospitals are expected to attend to a number of different functions that include writing down therapy management
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a global network of suppliers can lead to decreased production and labour/regulatory/taxation costs and allows the business to expand and increase efficiency of distribution in a global market. It can also lead to increased awareness of the good/service delivered. Global sourcing suggests a business locating sites from which either cheaper or better quality
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INTERNATIONAL STANDARD ISO 9001 Fourth edition 2008-11-15 Quality management systems — Requirements Systèmes de management de la qualité — Exigences Reference number ISO 9001:2008(E) © ISO 2008 Provided by Pronorm AS for Det Norske Veritas AS (DNV) 2008-11-19. Reproduction is not allowed. ISO 9001:2008(E) PDF disclaimer This PDF file may contain embedded typefaces. In accordance with Adobe's licensing policy, this file may be printed or viewed but shall not be edited unless
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