1. Briefly discuss the role of the project manager in this situation. Demonstrate the use of effective project techniques to ensure that the project is ‘on time’ and ‘on budget’. The role of the project manager for Kopua footbridge Raglan is to ensure that the planning, organising, securing and managing resources all go to plan to achieve the goal. The project organisation works best when the work can be defined with a specific goal and deadline, the specific goal and deadline for the Kopua footbridge
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GM588 Final Project Proposal Outline Gary Silva Title - “Quality for Life through Best in Quality Practice” Name of Organization and Background - Diabetes Care is a rapidly growing and emerging company which employs approximately 30, who appear to either meet or exceed their company’s expectations, with net sales of approximately $3.2 million. Classified as a medical device manufacturer. To be more specific their Primary SIC Code is Medicinals and botanicals (2833), in simpler terms, they
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Quality Improvement Implementation Paper Team C University of Phoenix Quality Management and Productivity MGT/449 Teacher Date Quality Improvement Implementation Paper Introduction Quality is the basic element which should be highly emphasized when a company wants to attain greater market share and acceptability. Through this paper we’ll discuss the quality improvement systems or processes adopted by Hartman Industries in order to gain and retain more and more customers and success
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eam 4 Case #4 Armco, Inc.: Midwestern Steel Division 1. The old performance measurement system had the following problems: - It did not provide information on the product mix being produced. It provided data on total tonnage produced, but did not breakdown “what” was produced. - The system compared “actual” to “objective” but did not provide data on what factors caused variance. - Costs were not broken down by: o Fixed costs o Variable costs o Relevant
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ISO - Policies Organizations rely on customers. Therefore: Organizations must understand customer needs. Organizations must meet customer requirements. Organizations must exceed customer expectations. QM/ISO policies/WCM/AA/050808 1 ISO - Policies Organizations rely on leaders. Therefore: Leaders must establish a unity of purpose and set the direction the organization should take. Leaders must create an environment that encourages people to achieve the organization's objectives. QM/ISO policies/WCM/AA/050808
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1. The International Organization of Standard (ISO) defines quality is the totality of characteristic to satisfy customer and employee’s needs. Poor quality leads towards the damage in the company’s financial performance and competitive position. Poor quality can affect the company by increasing rework costs, damaging their reputation with the customer and affecting the profit margin, this is due to the defect in the product design, more money and time is spent on assembling and maintaining the products
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Circles’ and as a founder of the Japanese quality movement”. (Beckford, John. Quality: A Critical Introduction) Ishikawa was also a pioneer in Total Quality Management. He believed in working for the customer before, during, and after product and/or services were delivered. Ishikawa was a Chemist, held a doctorate in Engineering, and was Professor at Tokyo University Key Ideas Dr. Ishikawa believed in the customers’ needs. One of the many things he’s famous for is the “bottom up view of quality”
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Scenario List Select a scenario from the list. 1. As a partner in a new business, one of your roles is to review information technology tools available to assist you in a certain aspect of your business (e.g., marketing, accounting, sales, quality assurance). Select a technology that emerged within the last five years and consider its impact on your business. Make a decision on whether to adopt this technology. 2. As a member of the human resources department in a manufacturing organization with 120
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Department of Electrical and Electronics Engineering BE EEE – VII Sem ( 2012 – 2013 ) Total quality management Assignment-2 1)Define customer satisfaction. 2. How the customer complaints are collected? 3. Define service quality. 4. Name some customer perception on quality. 5. What is employee motivation? 6. Define Kaizen. 7. List out the 5’S of Japanese methodology with its purpose. 8. Define partnering. 9. Define Empowerment. 10. What do you understand by
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The “cost of quality” is not the price of creating a quality product or service. It is the cost of not creating a quality product or service. Every time work is redone, the cost of quality increases. Examples include 1. The reworking of a manufactured item 2. The retesting of an assembly 3. The rebuilding of a tool 4. The correction of a bank statement 5. The reworking of a service, such as the reprocessing of a loan operation or the replacement of a food
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