Fundamentals of human resource management African Studies Centre / University of Groningen / Mzumbe University African Public Administration and Management series, vol. 2 Fundamentals of human resource management Emerging experiences from Africa Josephat Stephen Itika Published by: African Studies Centre P.O. Box 9555 2300 RB Leiden asc@ascleiden.nl www.ascleiden.nl Cover design: Heike Slingerland Photos: Evans Mathias Kautipe Printed by Ipskamp Drukkers, Enschede ISSN 2211-8284 ISBN 978-90-5448-108-9
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Challenges in Human Resource Development Practitioner Preparation Organisational learning and skill formation initiatives are increasingly being seen as contributing to the achievement of organisational competitiveness in the contemporary economy. As a result, the development of employees has become a more prominent organisational practice. Since Human Resource Development (HRD) practitioners are primarily responsible for employee development there is a need for them to become more highly skilled
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committed fully to service quality and affect the employees’ affective and performance outcomes. Another underlying cause is the lack of training on employees. According to Bettencourt and Gwinner (1996), training of employees in job-related skills and interpersonal skills which can improve their ability to deal with customer needs is essential for providing greater service quality. The poor quality services of D.W.F Entertainment Ltd also due to
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KEY ISSUES HR MANAGERS FACE IN DEVELOPING HIGH PERFORMANCE WORKING AND HOW THEY CAN ADDRESS THESE ISSUES Module: People Management (Challenges and Choices) Lecturer: Myrtle Emmanuel Due Date: 21/05/12 TABLE OF CONTENTS 1) Objective …………………………………………………………………………………… 1 2) Essay ………………………………………………………………………………………… 2 - 12 3) Critical self-reflection ……………………………………………………………… 13 - 14 4) References ……………………………………………………………………………….. 15 – 16 Objective The main Objective of this individual
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Competitive advantage can be termed as the fuel of sustainable corporate growth in face of competition and can only emerge from effective strategy. Strategy, is about “...superior skills in understanding and satisfying customers” (Day, 1990 cited in Wit et al. 2004, p. 278). In the last few decades as the business environment has taken new twists, the perspectives on strategy have evolved using the framework of various eclectic schools of thought within two broad approaches: the prescriptive approach
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included competition law, corporate social responsibility and social networking. The formation of the Group Executive Committee (Group Exco) last year saw the active involvement of the committee members in reviewing the operational performance of the business units. During the year, five Group Exco meetings were held during which management presented their operational updates and sought advice on strategic and investment matters. In addition to the formal assessment of the effectiveness of the Board
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THE EFFECTS OF LONG-TERM AUDITOR - CLIENT RELATIONSHIP ON AUDIT QUALITY IN SMEs INTRODUCTION 1.1 BACKGROUND TO THE STUDY Small and medium-sized enterprises (SMEs) play a vital role in the economy of any country, and the impact of their growth is experienced positively across the overall economy. As stated by the European Commission report, Small and Medium-sized Entities (SMEs) represent 99% of all the entities operating in Europe, and have been important for both the social and economic developments
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Journal Adejumo, G. O. (2011) Impact of Family Type on Involvement of Adolescents in Pre-Marital Sex International Journal of Psychology and Counselling. Vol.3 (1). Pp.15-19 http://www.academicjournals.org/ijpc/abstracts. Abstract This study examined the impact of home type on involvement of in-school adolescents in premarital sex in Lagos metropolis, Nigeria. This study adopted a survey research design. Three hundred and sixty-eight students from four secondary schools were randomly selected
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Explain at least 2 purposes of performance management and its relationship to business objectives. Performance management is a repetitive process, established by organisations to help them in accomplishing their objectives (goals, as listed in the organisation’s vision) by maximizing the performance of an individual, team or whole organisation and ensure that the objectives are achieved. 1. The Performance Management Process is a key component of organisation’s overall approach to the management
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Employment Opportunity Commission, 2014). Her supervisor felt that Maria’s accent could pose a communication barrier making it difficult for the clients to understand her. This barrier could cause the clients to switchover to other companies to do business with,
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