ZENITH International Journal of Multidisciplinary Research Vol.2 Issue 1, January 2012, ISSN 2231 5780 RIGHT TO SIGHT: A MANAGEMENT CASE STUDY ON ARAVIND EYE HOSPITALS DR. BHUPINDER CHAUDHARY*; DR. ASHWIN G. MODI**; DR. KALYAN REDDY*** *Assistant Professor, Department of Hospital Management, H.N.G. University, Patan (Gujarat)-384265. **Co-ordinator, Department of Hospital Management, H.N.G. University, Patan (Gujarat)-384265. ***Assistant Professor, Department of Hospital Management, H.N.G
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Chapter 1: Introduction 1. Total Quality Management / TQM: Total Quality Management is an integrative philosophy of management for continuously improving the quality of products and processes. TQM is based on the premise that the quality of products and processes is the responsibility of everyone involved with the creation or consumption of the products or services offered by an organization, requiring the involvement of management, workforce, suppliers, and customers, to meet or exceed customer
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their needs in order to be successful. For the recent presentation in Organizational Behavior, it was explained how each of us is motivated by needs. We must satisfy each need in Maslow’s hierarchy so that we can survive. From the bottom to the top of Maslow’s pyramid we need to fulfill them. At this point in time I have fulfilled most of these needs. For example, physiological need, having something to eat everyday so that I can keep my body healthy, water to sustain me in life, clothes to cover
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every employee should have the ability to ascertain situations and be able to act on their own decisions. Employees should be able to lead other employees to make decisions. Kelleher's organization, as described by himself, is an upside-down pyramid. At the bottom, are the upper management personnel and at the top are the front line employees. These front line employees are "the ones that make things happen". He considers his front line employees the experts in the organization and top management the
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+ Every Person as a Producer: Have Access to Global Markets © C.K. Prahalad 4 Democratizing Commerce: Inclusion of 4 billion underserved in the Market Economy Micro Consumers & Micro Producers BOP as a Market The Fortune at the Bottom of the Pyramid Consumers Shape their own Experiences Consumers ~ Firm Co Creation of Value The Future of Competition 5 © C.K. Prahalad BOP: A Contested Ideological Market? Public Sector, AID, Multilaterals Universal Solutions CSOs Social Justice
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American ship owners, farmers and anglers equally benefited from slavery. Slavery played a fundamental role in the escalation of moneymaking capitalism in the colonies (Harms p.1). The plantations from West Indies formed the largest market for American fish, oat, corn, flour, lumber peas, beans, and horses. New Englanders did not drag behind as they distilled molasses produced by slaves in the French and Dutch West Indies into rum. Most Africans were captured and sold to America to work as slaves
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his need hierarch theory of motivation. ( Kreitner & Kinicki, 2013, p. 207). He believed that people had different levels of needs that would eventually lead to self-actualization. Maslow constructed these needs into a pyramid, going from the bottom to the top; the bottom, being the basic needs and the top, being the highest, self-actualization. His belief was the next level of need would only be activated by the prior step being fulfilled. The first step: physiological is the most basic:
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Belongingness/Love/Friendship • Self-esteem/Recognition/Achievement • Self actualization Maslow's hierarchy of needs is often portrayed in the shape of a pyramid, with the largest and most fundamental levels of needs at the bottom, and the need for self-actualization at the top. The most fundamental and basic four layers of the pyramid contain what Maslow called "deficiency needs" or "d-needs": esteem , friendship and love, security, and physical needs. With the exception of the most fundamental
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Strategic Planning Study Guide Strategic Planning is the process which the guiding members of an organization envision it future and develop the procedures and operations necessary to achieve that future. ************************************************************************ OldWay vs NewWay OldWay (in order of priorities) 1. The Document...the bigger the better, get the bosses of your back 2. The Process...delegated to an individual or the command staff 3. The Implementation...they could
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Corporate Social Responsibility (CSR) refers to business practices that aim to solve environment, social and economic issues (Osagie et al. 2016, 233). Besides that, global corporate citizens should engage in activities that align with the triple bottom line theory of people, planet, and profit and the principle of UNGC (Payne 2013; Ten Principle
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