Case – 1 ALEXANDER GAVIN’S DILEMMA: CULTURAL RELATIVISM AND BUSINESS AS USUAL April 10, 1983 Dear Professor Hennessey: I have not talked with you since my participation in The Executive Program at Tuck School in the summer of 1978. Many times I’ve hoped I might come back to visit but my life has been one surprise after the other, and I have been too busy to take any vacations in recent years. I want to tell you about a situation that happened to me recently. I know you will be interested in
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HEB Case Questions 1. What was the point in seeking an alliance? There were a lot of concerns raised by the locals about a “chain” coming to their neighborhood. This is a hurdle that HEB would have to jump to succeed in their new market. Therefore, before opening up their first store, it was imperative that HEB built a reputation for themselves in the community. They teamed with Banco De Alimentos Caritas de Monterrey (BACM) in these efforts. HEB made important contributions to BACM
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Office hour: to be announced and by appointment Required text: 1. Pearlson, K.E. and Saunders, C.S, Managing and Using Information Systems, Wiley, 2006 (3nd edition) 2. A package of Harvard Business School Case Studies Additional Readings and Cases: Class handouts as needed. Course Description and Goals This course is designed to provide the current and future managers with understanding and appreciation of the issues that are related to the organization’s information
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Electronic Health Records Case Study Analysis Exercise Starts Week 6 Due End of Week 8 (11:55pm) This assignment is to perform an analysis of a full length case study dealing with a CPOE implementation at Mount Auburn Hospital in Cambridge. This will be similar in form to the work you have been doing each week on the mini case studies but different in scope. You will use the material in the case to develop an analysis of the state of the CPOE project and defend you position with
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Case Overview The case looks at a company called Support.com that specializes in technology support. The company is roughly 11 years old and provides other companies, such as Comcast, technical support to their customers with purchased products. All employees of the company work remotely from home, while the corporate location has a large office in Redwood City. Support.com irritates that it is no longer a startup company, however, in many ways the maturity of its administration points otherwise
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CASE STUDY APPROACH A Case study is an analytical system of examining one’s understanding. Every case study invariably consists of the following elements. (a) Introduction of the case. (b) A situation (c) Solution for the situation (d) Benefits (e) Conclusion with specific inputs (f) Issues to be discussed /addressed. How to approach a Case Study ---Student Perspective. As a case needs to be studied analytically,
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BUSINESS CASE TEMPLATE Provision of Mailing Services to [insert organisation name] Business case - explanation • This document will help postal procurement personnel to detail the potential benefits (financial and non-financial) and costs involved in improving their postal services • It can be used to secure commitment from senior management for changes required to improve performance • It is intended to be a guide and will require completion and tailoring by individual
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(1-1) TO: Marketing Dept. FROM: Ian Miller, Information Systems DATE: April 26, 2016 SUBJECT: Server upgrade 1. After thoroughly reviewing your current issues and needs it is my recommendation that you upgrade your server to Windows Server 2008 Datacenter Edition. This should alleviate the sluggishness you are experiencing when trying to access your databases and catalogs and will also give you ample room for growth going forward. 2. In addition to Windows Server 2008 Datacenter Edition
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How to Approach a Case This is not the only approach that exists, but it’s a worthwhile one to try as you get started. 1. GETTING ORIENTED It’s useful to think of a case analysis as digging deeper and deeper into the layers of a case. 1. You start at the surface, Getting Oriented and examining the overall case landscape. 2. Then you begin to dig, Identifying Problems, as well as possible alternative solutions. 3. Digging deeper, Performing Analyses you identify information
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4 Stakeholders 4 Project Scope 4 References 4 2. Overall Description 5 IT Service Specification 5 Product Features 5 Use Case Diagram 5 Bank Account Management System 6 Use Case: Create new Bank Account 6 Use Case: Transaction 7 Use Case: Generate monthly statement: 7 Credit Card Management System 8 Use Case: Make an application: 8 Use Case: Activate credit card: 8 Use Case: Generate monthly statement: 9 Use Case: Maintain customer personal information: 9 Use Case: Check transaction
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