1. A233 parts Weekly demand=32,LT=1 week,Price=$18/unit,Ordering cost=$16/unit Demand per year=32x52=1664 *D=demand,Q=quantity,Oc=Ordering cost,P=Price. EOQ=>Ordering cost= Carrying cost=>(D/Q) x Oc=(Q/2) x P x 23%=>1664/Qx16=(Q/2) x 18 x 23%=>114 A) When Q=EOQ=114, Ordering cost=1664/114x16=$233.54 Carrying cost=(114/2) x18 x23%=$235.98 Therefore total cost= Ordering cost + Carrying cost=234+236=$469.52 B) When Q= 64, Ordering cost = 1664/64x16=$416 Carrying cost
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under pressure and use my own initiative during different types of situations. I have a range of skills including interpersonal, leadership, motivation, good problem solving and communication skills, which enables me to provide excellent customer service. I am a very well organized individual with a good attitude towards work. In addition, I am a good team player who is willing to co-operate and work efficiently with others in order to achieve maximum productivity. I also enjoy working with a variety
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Value includes more than price, it includes quality and timely delivery of the goods or services at the lowest possible price. Rainbow Shade strives to be an organization that is flexible, adaptable and highly productive. Recognizing that competitive organizations can no longer compete on the basis of price alone. Rainbow Shade focus its strategies on superior customer service and high quality products to gain a competitive advantage. Over its competitors. Rainbow shade has set a reputation in
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delivery services around the world and since then it is also known as global financial services company (p. 215). The company is well known for various financial services such as credit card, charge card, and travelers’ check. Maulik Vyas (2011), explained Amex cards hold around 24% of the total dollar volume of credit card transactions within the US. It is the highest of any card issuer so far. American Express has about 65,000 employees around the world to enhance the quality of service. To increase
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Process Matrix and Summary Chaley’s Hair Salon in a full service beauty salon that is dedicated to providing high customer satisfaction to her clients. She executes this by rendering excellent service quality products and making sure all clients have an enjoyable experience while paying reasonable prices. She also maintains a healthy and creative work environment for her employees. Mission: to supply clients with products and service that caters to the enhancement of their physical appearance
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................................................................................................3 3. Analysis..........................................................................................................................4 3.1 Extend services.............................................................................................................4 3.2 Expand markets............................................................................................................5 3.3 Engage
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and they should provide forum for customer to complaint. Enhance they have to make sure that their hotline and Service Centre is on for 24 hours for enquiry or help on purchasing ticket online. Beside that Air Asia have problem with the customer services department. Few of complaint from customer thru the internet that mention it’s so hard for them to get anyone from customer service, no one picking up the phone and entertain them. The solution for this problem they have to send their employee
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good service on time every time isn’t good enough, claims management guru and best selling business author Ken Blanchard. He insists that you can only be guaranteed to beat the competition if you create ‘Raving Fan Customers.’ In this exclusive article for Customer Management, he reveals who they are and how you can get them. ‘Customer satisfaction’ may be all the rage, but here’s the stark truth. If your customers say they are ‘satisfied’ with the service you offer then your service isn’t
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Mellon and CIBC offer a very unique service by combining both firms specialization, they are able to offer a one of a kind service for large firms. Therefore it is very hard for companies to find other superior service compared to Mellon’s. b. Rivalry among competing firms – Mellon and CIBC has a huge market share in this line of financial service. Mellon and CIBC offer the best services in its field while also offering the best customer service. The exceptional service combined with their long portfolio
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learned the most about economics and financial planning, not while in college or at work, but during my time off from the working world during the years I got married and started a family. After working for three and a half years in the financial services industry I had been exposed to the business side of financial advising; I learned about stock portfolios, retirement funds and the importance of a diversified portfolio, and though I was passionate about the industry I never fully understood the
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