personality needs to be briefly addressed to help clarify the reasons behind the problem he is having at work. Alex has the personality characteristic of Machiavellianism, which according to Robbins and Judge, this means that he is pragmatic, maintains emotional distance, and believes that ends justify means (2009). For example, Alex admits that, “if being pushy and commanding is the only way to get the job done- to get two new products out in one year- then it’s worth it to me. Even if I have to steamroll
Words: 1384 - Pages: 6
Running head: ANALYSIS OF TEAM CHARTER Analysis of Team Charter University of Phoenix Management MGT521 Abstract Learning teams are used by University of Phoenix to benefit working adults in sharing practical knowledge from work and life experiences. The charter gives a guide throughout the course that will enable a team to work cohesive. Ground rules and guidelines were set, team member skills, expectations for time management and involvement, ensure fair and even contribution and
Words: 800 - Pages: 4
Introduction In 1990, Mayer and Salovey wrote, 'Emotional Intelligence' (E I) which gave rise to this concept as a medium of individual assessment that accurately describes the attributions for responses to successes and failures in life. In 1995, Daniel Goleman wrote his popular follow-up to this work, entitled, Emotional Intelligence, Why it can Matter More than IQ. Here Goleman, expanded upon this concept and provided it with an often criticised and lay version of the earlier notions of Mayer
Words: 3812 - Pages: 16
To: Mrs Caroline Hatcher ∞ Human Resource Manager ∞ ABC Company From: Mrs Chrisan Lewis ∞ Occupational Psychologist ∞ The British Psychological Society Report: Efficient Recruitment The Report The ABC Company has been experiencing a high turnover of staff, (particularly with the Call Centre Staff), and is considering the development of an Assessment Centre. The ABC Company requires information which pertains to psychology in relation to psychometric testing. This report will identify
Words: 3107 - Pages: 13
What is emotional intelligence? Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. Emotional intelligence impacts many different aspects of your daily life, such as the way you behave and the way you interact with others. If you have high emotional intelligence you are able to recognize your own emotional state and the emotional states
Words: 523 - Pages: 3
Spiritual intelligence is a term used to indicate a spiritual correlate to IQ (Intelligence Quotient) and EQ (Emotional Quotient). Like EQ, SQ is becoming more mainstream in scientific inquiry and philosophical/psychological discussion. Models for developing and measuring spiritual intelligence are also increasingly used in corporate settings, by companies such as Nokia, Unilever, McKinsey, Shell, Coca-Cola, Hewlett Packard, Merck Pharmaceuticals, Starbucks and the Co-operative Bank. It has been
Words: 336 - Pages: 2
The types of influence tactics I use are dependent on who I am trying to influence and why I want to influence them. The exercise in Influence: Gaining Commitment, Getting Results requests that I not consider who I am attempting to influence when determining my answers (Scharlatt 17). The information I gain from completing the exercise will help develop a plan on how to use each influential tactic to better influence those around me (Scharlatt 19). There are eleven different tactics used to gain
Words: 727 - Pages: 3
Rice cakes and Starbucks by Ester Freud The text”Rice cakes and Starbucks” by Esther Freud from 2009 is about a British couple, Dan and Beth, who are married and have three children. They are now in Los Angeles, because Dan is an actor and he wants to get a career in USA. The day of the casting in the morning Dan and his family go to Starbucks to get some coffee, while he waits to go. Beth and the children wait for him there. At midday, Dan meets a casting woman from CBS, and she asks him some
Words: 761 - Pages: 4
intelligence and a low level of emotional intelligence does not fit every criteria of a well-rounded leader and in certain situations is not the ideal person for the job as discussed in the Contingency Theory. I also agree with the article that emotions are very powerful and can even trap someone and keep them from performing at their peak, which is why in order to be the most effective leader an individual has to reach their full potential in both their rational and emotional intelligence (Clawson et al
Words: 383 - Pages: 2
book, Emotional Intelligence 2.0, provides an alternative approach to how a person achieves success. This book does not focus on the conventional determinant of success, such as formal education and training, experience, and intelligence level (IQ). Although all these components contribute greatly to ones achievement of success, these factors are not the only factors to be considered in whether a person will be successful or not. This book focuses on the concept that it refers to as emotional intelligence
Words: 1685 - Pages: 7
