EMOTIONAL INTELLIGENCE Emotional intelligence (EI) also known as Emotional Intelligence Quotient (EQ) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups (Wikipedia, 2012). It is the ability to know when to talk to people and when to clam up, when to approach the boss for a salary increase or wait for the most opportune time, and it is the ability to gauge people’s abilities and your own in given situations. David Goleman, science journalist for
Words: 294 - Pages: 2
on the lower side of being satisfied with their jobs and the median range with their engagement, it is possible that these three employees could represent a negative impact on the performance of the organization. All three employees have a high emotional intelligence which affects self-awareness, self-management, self-motivation, empathy, and social skills (Robbins, 2008). Only employee A scored high as being a deliberate decision maker. This means that they are more deliberate in their decision
Words: 598 - Pages: 3
ones mental capacity to process information and solve problems (Wood et al., 2006). Intellectual abilities such as judgment, motivation, reading and writing and analysing are all congruent with cognitive intelligence (Schmidt & Hunter, 2004). Emotional intelligence is a form of social intelligence that allows people to be aware and shape our emotions and those of others (Wood et al., 2006). Goleman (1998) popularized EI in the organisational dimension by emphasizing its significance as a key factor
Words: 1928 - Pages: 8
Final Project Proposal Introduction | Forensic accounting may not be a new field in accounting. However it becomes so important recently and has been an interest to various stakeholders, from the government, investors, and practitioners to regulatory bodies. In public sector, the increment in frauds, money laundering, corruptions, illegal or unethical acts and other wrongdoings are the main factors to support the needs of forensic accounting skills in public sector working environment especially
Words: 1012 - Pages: 5
EMOTIONS AND EMOTIONAL INTELLIGENCE FOR EDUCATORS Emotions arise most often through interactions - real or anticipated - between people. They are part of an organism's social environment. A useful way of thinking about an emotion is as a person's genetic and acquired motivational predisposition to react experientially, physiologically and behaviourally to particular internal and external variables (Carlson & Hatfield, 1992). Our emotions prepare us for taking needed actions arising from interactions
Words: 6481 - Pages: 26
What is emotional itelligence and what is cultural intelligence? Emotional intelligence: Emotional intelligence (EI) refers to the ability to perceive, control and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it is an inborn characteristic. Perceiving Emotions: The first step in understanding emotions is to accurately perceive them. In many cases, this might involve understanding nonverbal signals such as body
Words: 1157 - Pages: 5
Running Head: LETTER of ADVICE Advice for a New Couple Jean VanDyke COM: 200 Interpersonal Communication Teresa Plummer September 16, 2013 Dear Nora and Lou, How to talk to an engaged couple If they were real close friends and I knew that what I would say to them would make them listen and hear me, this is what I would tell them. Identify the barriers to effective interpersonal interactions. If you do not talk about the things that are important to you
Words: 1653 - Pages: 7
Emotional Intelligence Your name here American Intercontinental University Abstract Emotional intelligence has been found to be a more important predictor of success than regular IQ testing. Success in business as well as relationships is dependent on EQ. Emotional Intelligence For many in my generation, we always thought that our ability to succeed in life was highly dependent on our IQ. All the while coming up in elementary and high school, we based our success on our test grades and
Words: 829 - Pages: 4
then actually suggest as form of skilled work since they require their employers to perform skilled emotional labor in their dealing with customers ( Bolton, 2004, Korczynski ,2005). Thus , According to Payne, he seeks to open up a critical discussion of the opinions and the key arguments of those authors who look a view the emotional labour as a form of skilled works in his article “ Emotional Labour and Skill : A Reappraisal “ was published by 2009 . Transfer to another aspects between gender
Words: 1457 - Pages: 6
EMOTIONAL INTELLIGENCE- DEFINITION Emotional intelligence (EI) describes the ability, capacity to identify, assess, and control the emotions of one's self, of others, and of groups. In other words, it is the ability to perceive, control and evaluate emotions of self or others Emotional intelligence is about how we manage our actions with both others and ourselves as a result of the emotions we feel. Peter Salovey and John D. Mayer -“the subset of social intelligence that involves the ability
Words: 3565 - Pages: 15
