FedEx video After watching the video, please answer the following questions: 1. List the business processes displayed in the video. A business process is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer(s). In FedEx case, the business process is the packages sorting in order to ship them to customers in many destinations inside and outside the U.S. As displayed in the video, first, a FedEx agent picks up a package and
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Information Systems FEDEX 1. A business process is a procedure that organizes the company policy in order to achieve some of the goals of the company. A procedure is a series of tasks to be imposed. A procedure generally meets the requirements that are not to be discussed by the operator who apply them. For FEDEX, the organization goal is to ship millions of packages to hundreds of countries every single day. FEDEX created state-of-the-art technology for customers to follow their shipments
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COURSE ASSIGNMENT: EVALUATING FEDEX INFORMATION SYSTEMS List the business processes displayed in the video Based on the video uploaded in youtube, focusing on the procedures of packages’ sorting and shipment (and not on any other e.g Receiving and handling paper bills of lading, dealing with customer specific shipping information etc), one could identify the following business processes: - Collecting packages from senders’ location - Transferring packages to the
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in FDX What is information systems: Information system is defined by different ways but they are all in the same field. Information system is a collection of hardware, software, data, people and procedures that are designed to generate information that supports the day-to-day, short-range, and long-range activities of users in an organization. Information system is a very wide field that is divided in different types, to fulfill business’s variety of requirements for information, which are: Executive
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strengths • Reach more customers more effectively – Can ensure delivery times – can help a company run leaner Types of 3PL Providers • – – – – • Transportation Based Services extend beyond transportation to offer a comprehensive set of logistics offerings. Leveraged 3PLs use assets of other firms. Non-leveraged 3PLs use assets belonging solely to the parent firm. Examples: FedEx Logistics, UPS Logistics Financial Based – Provide freight payment and auditing, cost accounting and control
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automated customer service centre. To provide real-time package tracking for each shipment, FedEx uses one of the world's largest computer and telecommunications networks. The company's couriers operate SuperTracker® hand-held computers, to record the transit of shipments through the FedEx integrated network. FedEx's use of technology focuses on the customer, rather than merely on remaining competitive. With FedEx, businesses can determine the status of their packages at all possible locations along
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airports. 2)Lists the types of information systems listed in the video. The types of information systems shown in the video are the transaction processing system and office automation systems. Indeed the transaction processing system is highlighted by the billing systems to send invoices to customers automated on the conveyor belt with the scanners. The office automation system allowed to improve greatly the productivity thanks to technology .Knowledge management system seems also efficient since
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FEDEX CASE 1. List the business processes displayed in the video: 1. Federal express currier picks up a package 2. Currier scans the box to electronically alter FedEx that the package is in their hands 3. Packages are brought to a hub (a large FedEx warehouse) 4. Packages are unloaded onto a conveyer belt that carries to a scanner that weighs the boxes and measures the size. This tells FedEx how much to charge the customer for shipping. 5. Packages go to a multidirectional
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business processes displayed in the video. FedEx is a logistical service company employing 100 000 employees all around the world. They are specialised in transportation, e-commerce and business services. In order to be successful in their job they came up with a really efficient information system. We are now going to describe the different business processes shown in the video that retraces the entire journey of a package. 1. First a FedEx employee goes to the house of the customer and
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Management information system FedEx Corporation: Investing in Information Technology for Competitive Advantage in a Dynamic Global Environment. Having read this case, do you think Federal Express has been “strategic” in its deployment of IT resources? Support your position with relevant arguments from the case. According to Rolli, J. (2012) management information system is the process of efficient development of technological aspects to generate efficient set of knowledge and information demanded
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