organisations to have some kind of competitive edge. Especially in the service industry, but more generally spoken throughout every industry, the human leverage is the most contributing factor to being competitive and making a difference to customer satisfaction and general organisational performance. Other elements effecting HRM and increasing its importance are technological changes, increasing litigations due to changes in legislations worldwide (e.g. EU) and the changing characteristics of the workforce
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Acknowledgement I would like to thank Our lecturer Mr. Shanaka Fernando for giving us a very interesting case study which made us implement our theoretical knowledge in solving this case successfully and I would like to thank my colleagues at the EFC Ms. Vasana Wijesinghe and Ms. Iresha Wijayasiri for their support and guidance given to me in making this case study as well as giving me support and I would finally thank my batch mates for their support in giving me guidance as well and I would like
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when designing your own questionnaires on employee motivation. ten tips for questionnaires on employee motivation 1. What is the 'primary aim' of your company? Your employees may be more motivated if they understand the primary aim of your business. Ask questions to establish how clear they are about your company's principles, priorities and mission. 2. What obstacles stop employees performing to best effect? Questionnaires on employee motivation should include questions about
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Table of Contents Introduction 2 TASK: 1 3 P1.1 – Develop a set of own responsibilities and performance objectives 3 P1.2 – Evaluate own effectiveness against defined objectives 4 P 1.3 Make recommendations for improvement 5 P1.4 Review how motivational techniques can be used to improve quality of performance 5 TASK 2 8 P2.1 – Develop solutions to work-based problems 8 P2.2 Communicate in a variety of styles and appropriate manner at various levels 9 P2.3 Identify effective time-management
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Book Review: The TIPPING POINT HOW LITTLE THINGS CAN MAKE A BIG DIFFERENCE ByMalcolm Gladwell Table of Contents Introduction and Summary…………………………………………………………………… Page 2 Objectives of Study…………………………………………………………………………….Page 2 Method of Study…...………………………………………………………………………….. Page 2 Chapter wise summary and Critical Analyses……...…...…………………………………….. Page 3 Theoretical Framework………...……………………………………………………………… Page 6 Relating Theories to Practical Aspects……………………….……….………………………. Page
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Management Notes Video People’s behavior is not only about the person, but the environment they are in! Industrial/Organizational (I/O) Psychology: I-side: human resources functions Ex: training, selection, performance appraisal O-side: understanding and predicting behavior Ex: motivation, work attitudes, stress, leadership, team effectiveness Organizational behavior: the scientific study of individual and group behavior in organizations; focused on different levels of analysis
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“ELECTRONIC SUBMISSION” | “The declaration on the next page must be read and understood. Attaching this cover sheet to work is taken to be the equivalent of submitting a signed copy of the form.”“Please read the declaration carefully and query with your Programme or Module Leader if you do not understand its meaning” | “BUSINESS SCHOOL COURSEWORK FEEDBACK SHEET” “Student number” | “Click to enter 9 digit registration” “number” | “Date” | “Module Title” | Human Resource Management |
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“Analysis of Employee Satisfaction: A study on Social Islami Bank Limited.” after discussion and getting consent with my faculty supervisor Mohammad Awal Hossen, Senior Lecturer, Department of Business Administration. 1.1 Origin of the report This report is an outcome of my three months career at Social Islami Bank Limited, prepared as the partial requirement of BBA program of Department of Business Administration, Leading university sylhet. This report titled “Analysis of Employee Satisfaction: A study
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CHAPTER 1 INTRODUCTION 1.1 Background of the Study In an increasingly global marketplace many businesses are developing an international presence. They therefore need solutions robust enough to cope with multiple government legislation, multiple currencies, multiple languages and which can offer integration, customization, multiple platform options and more. As a global business we understand these challenges and have developed Enterprise Resource Planning (ERP) and Customer Relationship
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