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Ob Management

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People’s behavior is not only about the person, but the environment they are in!

Industrial/Organizational (I/O) Psychology:
I-side: human resources functions Ex: training, selection, performance appraisal

O-side: understanding and predicting behavior Ex: motivation, work attitudes, stress, leadership, team effectiveness

Organizational behavior: the scientific study of individual and group behavior in organizations; focused on different levels of analysis * Use of the scientific method to understand and solve problems relate to people in organizations * Focus on organizational behavior * Individuals: attitudes, behavior, health * Groups/teams: norms, cohesion, conflict * Organizations: firm performance, culture, climate

Historical influences: * Fredrick Taylor: first to subject work to scientific study; interested in efficiency * Published Principles of Scientific Management (1911) * Conducted first field experiments like shuffling studies * Time-and-motion studies to identify “one best way” to do a job * Ford example; he found a way to make Ford cars cheaper

* Elton Mayo: studied workers at Hawthorne; worked of the Western Electric Co. in late 20’s – early 30’s * Research on effects of lighting, breaks, length of work day, and type of incentive pay on performance * Illumination studies and Hawthorne Effect * Social factors affect behavior in organizations (human relations movement)

* Kurt Lewin: * Father of social psychology * Action research * Leader climates/styles * Organizational change process and force field analysis * B= f(P,E) * Behavior is an function between an individual and their environment
External perspective: explaining behavior in terms of external events and

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