Master of Business Administration Sustainability & Innovation International Timeshare Industry SUSTAINABILITY & INNOVATION: INTERNATIONAL TIMESHARE INDUSTRY March 3, 2015 Faculty of Hospitality & Tourism Management Master of Business Administration Table of Contents Abstract 1 CHAPTER 1 – Research Study 2 1.1 Introduction 2 1.2 Research Problem 3 1.3 Research Objective 3 1.4 Research Question 3 CHAPTER 2 – Description of Changing Landscape
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THE PERCEPTION OF FIRST YEAR STUDENTS TAKING UP BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT IN TAGUIG CITY UNIVERSITY CHAPTER 1 THE PROBLEM AND ITS BACKGROUND Introduction Hospitality is one of the major service sector when it comes in the business world it is also one of the most interesting and challenging industries to work in and offers a wide range of job and career opportunities and an endless variety of places to work in and it comprised of customer service. Hospitality
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____________________________________________________________ ____________________ CASE-1-THE REGENCY GRAND HOTEL Marks-15 The Regency Grand Hotel is a five-star hotel in Bangkok, Thailand. The hotel was established 15 years ago by a local consortium of investors and has been operated by a Thai general manager throughout this time. The hotel is one of Bangkok’s most prestigious hotels, and its 700 employees enjoy the prestige of being associated with the hotel. The hotel provides good welfare benefits, above—market rate salary, and job
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(HRM-A22-eve) Submitted to: Ms. Aimie Molinos Princess Traveller’s Inn The Brief History of Princess Traveller’s Inn Is one of the best hotels to stay in Pasig, Guadalupe, Makati and Pateros area. Take urban dwelling to a whole new storey. Take pleasure in the comfort and convenience of modern living amid the hustle & bustle of a city setting. This eight storey hotel houses various types of rooms to suit your needs and budget. Guests will enjoy a picturesque view of Mandaluyong and Pasig, a sight
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management and maintenance of office equipments and assisting secretarial duties. KEY SKILLS/COMPETENCIES * Registry Management: has experience in general records keeping in the central registry. Filling and management of employees’ complete records in files. Receiving, filling and detaching documents and efficient storage of the organization’s documents for future reference. * Excellent Communication and interpersonal Skills: Has experience in front office duties. Answering phones
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OVERPOPULATED BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT GRADUATES TO ENTER FILIPINO HOTELIER’S WORLDWIDE INDUSTRY In Partial Fulfillment for the degree of Bachelor of Science in Hotel and Restaurant Management Rostum B. Ercia Vryan Carlos D. Pombo Aaron Finn C. San Diego S.Y. 2015-2016 CHAPTER 1 THE PROBLEM AND ITS BACKGROUND INTRODUCTION History of Hospitality 1800’s: Savoy Hotel opened with Cesar Ritz as the General
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MANAGEMENT DEVELOPMENT PLAN • • • • • Sample Succession Plan #1 – Front Office Track Guest Service Coordinator/On-Q training Front Desk Manager Overnights Housekeeping Manager Guest Service Manager Assistant Director of Front Office Operations or Senior Front Desk Manager Sample Succession Plan #2 – Housekeeping Track Guest Service Coordinator/On-Q training Housekeeping Floor Manager Front Desk Manager or Hotline Manager Housekeeping Hotel Services Manager Assistant Executive Housekeeper • • • • • SALES
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LEARNING &DEVELOPMENT PROJECT DONE AT THE RAINTREE HOTELS [pic] SUBMITTED To: Mrs. JAYANTHI PETER SUBMITTED By: JULIA SHALINI [pic] OBJECTIVES A mechanism that helps enhancing performance through building behavioral and functional/technical competencies required for Individual and Organizational development. The policy contains guidelines on identifying learning and development needs, develop plans and approve, and training to employees. POLICY DETAILS
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Introduction: The Roaring Dragon Hotel is located in China. Mr Wen has decided to expand this hotel in order tp change this 3-star hotel to a 5-Star hotel. And hence he hired a consulting firm to evaluate this hotel from top to bottom. Unfortunately the results were shocking to Wen. He came to know that his employs were lazy and inefficient. They have confirmed that there is no way to change this hotel to a 5 Star without firing more than 600 employs and should spend more investments
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Interpersonal Skills Interpersonal Skills Front Office Department, h e M a l d i T January 2012 ves National University 1 TABLE OF CONTENTS Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 COMMUNICATION SKILLS COMMUNICATION BARRIERS FEEDBACK TELEPHONE TECHNIQUES WORKING WITH OTHERS LEADERSHIP AND NETWORKING PRESENTATION SKILLS Page 03 Page 06 Page 08 Page 09 Page 14 Page 17 Page 19 Interpersonal Skills Front Office Department, January 2012 2 CHAPTER
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