in formally organised groups. * Art of creating an environment where people can perform and individualscan co-operate towards attainment of group goals”. * F.W. Taylor, “Management is an art of knowing what to do, when to do and see that it is done in the best and cheapest way”. Management as a Process * Series of inter - related functions. * Process which management creates/operates/directs purposive organisation through systematic/coordinated/co-operated human efforts
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CHAPTER Franchises and Buyouts What comes to mind when you see the word franchise? For many, it’s a fast-food restaurant. For some, it’s the standardization of America—the same product or service wherever you go. For still others, it is a business model with franchisor rules that must be followed. For Dina Dwyer-Owens, however, it’s a way of teaching “principles and systems of personal and business success so that all people we touch live happier and more successful lives.” Dwyer-Owens
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outlined in the project plan. Interrelated activities are not projects because they don ’ t meet the criteria for a project. Project management processes are a means to manage projects, and processes used to generate profi ts or increase market share do not fi t the defi nition of a project. Processes are typically ongoing; projects start and stop. 2. B. The Project Management Institute (PMI) is the leading professional project management association, with more than 400,000 members worldwide. 3
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Indianapolis, IN 46256, 317-572-3447, fax 317-572-4355, or online at http:// www.wiley.com/go/permissions. Trademarks: Wiley, the Wiley Publishing logo, For Dummies, the Dummies Man logo, A Reference for the Rest of Us!, The Dummies Way, Dummies Daily, The Fun and Easy Way, Dummies.com and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates in the United States and other countries, and may not be used without written permission. All other trademarks
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Introduction Around the 1960s and on to today, the environment of today’s organizations has changed a great deal. A variety of driving forces provoke this change. Increasing telecommunications has “shrunk” the world substantially. Increasing diversity of workers has brought in a wide array of differing values, perspectives and expectations among workers. Public consciousness has become much more sensitive and demanding that organizations be more socially responsible. Much of the third-world countries
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PROJECT PLANNING AND MANAGEMENT (Project Planning / Project Formulation / Project Implementation / Preparation of Project Proposal) Compiled by S.Rengasamy, Madurai Institute of Social Sciences One Of the most important administrative developments in the developed as well as in developing countries has been the initiation and growth of a large number of new programs projects in every field like Since the 1950s the development agenda has been agriculture, irrigation, industry, community characterized
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purpose of increasing the effectiveness of the system and developing the potential of all individual members. OD efforts are planned, systematic approaches to change that are carried out in collaboration with organization members to help find improved ways of working together toward individual and organizational goals. 2. How does OD differ from a single-change technique such as management training? Answer: OD represents a systems approach that is concerned with the interrelationship of various divisions
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PART ONE • UNDERSTANDING SERVICES SERVICES IN THE MODERN ECONOMY As consumers, we use services every day. Turning on a light, watching TV, talking on the telephone, riding a bus, visiting the dentist, mailing a letter, getting a haircut, refueling a car, writing a check, or sending clothes to the cleaners are all examples of service consumption at the individual level. T h e institution at which you are studying is itself a c o m p l e x service organization. In addition to educational services
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CHAPTER ONE INTRODUCTION There are various factors that contribute to the rising workplace diversity. These include increasing numbers of immigrants, company mergers and joint ventures in different countries, increased engagement of business consultants and temporary employees, international competition and the phenomenon of globalization, which has transformed the world into a global village. Globalization has occurred because of a combination of factors such as improved infrastructure, advancements
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Oracle® XML Publisher Core Components Guide Release 5.6.3 Part No. E05078-01 April 2007 Oracle XML Publisher Core Components Guide, Release 5.6.3 Part No. E05078-01 Copyright © 2006, 2007, Oracle. All rights reserved. Primary Author: Leslie Studdard Contributing Author: Tim Dexter, Klaus Fabian, Hiro Inami, Edward Jiang, Incheol Kang, Kazuko Kawahara, Kei Saito, Elise Tung-Loo, Jackie Yeung The Programs (which include both the software and documentation) contain proprietary information;
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