ORGANIZATION BEHAVIOR Why do we need to study Organization Behavior? Every individual is different They exhibit different behavior at any point of time WHAT IS ORGANIZATION, ITS, STRUCTURE, DESIGN AND THEORY Organization“a consciously coordinated social entity, with a relatively identifiable boundary, that functions on a relatively continuous basis to achieve a common goal or set of goals” Consciously coordinated- imply management Social entity means composed of people
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Innovation Process Panos Kouvelis Emerson Distinguished Professor of Operations & Manufacturing Management PANOS KOUVELIS (cont’d.) Consults Frequently (to any firm having money & troubles to spare) Recent “victims”: Solutia, Duke Hospital, IBM, Aerofil Tech., Express Scripts, LHB Ind., Reckitt & Beckinser, Boeing, Ingram Micro, MEMC, Spartech, MECS, Maxim, Bunge, Smurfit Stone, and Emerson. Writes a lot (“publish or perish”) Three books + over 80 journal articles Textbook: Wiley, Global Operations
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Quality Management Reading Journal 1: Managing for Quality Quality management is pivotal to improvements in many aspects of our lives. As an individual, it could help me be a more efficient and effective teacher. For a listed company like Google, it could help the development team to innovate the next revolutionary e-commerce platform that empowers billions of consumers in e-retailing. The three articles have enlightened me on the what, why, how, when, which and who in this pivotal field of quality
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CASE : Solectron: From Contract Manufacturer to Global Supply Chain Integrator Most people think we're a manufacturing company. We're good at manufacturing, but we're really a service com In mid-2001, Solectron Corporation was con fronting issues that it had never before faced in its twenty-four year history. The company was the world's premier supply chain integrator, with pany. 1Bill Roberts, "CEO of the Year Koichi Nishimura, Contract rate with automo- tishi, and
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EMPLOYEES Finding the best engineers, programmers, and sales representatives is a challenge for any company, but it's especially rough for a company growing as fast as Google. In recent years, the company has doubled its ranks every year and has no plans to slow its hiring. More than 100,000 job applications pour into Google every month, and staffers have to sort through them to fill as many as 200 positions a week. Early on, the company narrowed the pool of applicants by setting a very high bar
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devices. Software products: Scalable operating systems for servers, personal computers, intelligent devices, server applications software development tools Customers: Consumers,Small and medium sized organizations, enterprises, educational institutions, ISPs, application developers and original equipment manufacturers (OEM) Consumers: individuals in businesses, government agencies, educational institutions, Distribution: OEM licenses, organizational licenses, online services and products
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Works Cited 2003 Annual Report. P. 52 About Our Company Values [online]. Cited 18 September 2004. Available from World Wide Web: (http://www.americanstandard.com/values-about.asp) Aden, John. Interview by class. April 2004. Allen, Dr. Suzanne: Marketing Professor at Walsh University. Phone Interview by Morgan Allen. 12 September 2004. Armstrong, Gary and Philip Kotler. Marketing: An Introduction. Pearson & Prentice Hall, 2005. p. 8-32. Beam, Jay. Interview by class. Athens, Ohio
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following is not one of the unique features of e-commerce technology? A) information density B) transparency C) richness D) social technology 3. The act of engaging consumers in a dialog that dynamically adjusts the experience to the individual describes which dimension of e-commerce technology? A) ubiquity B) personalization/customization C) richness D) interactivity 4. The integration of video, audio, and text marketing messages into a single marketing message and consumer
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that day. The headquarters of Lenovo Group Ltd was located in Beijing, China, and Morrisville, North Carolina, United States. Lenovo’s first major success was developing a circuit board that would allow IBM-compatible personal computers to process Chinese characters after several of failed plans. Reason of the failure was because they were compounded by the fact that its staff had little business experience. After keep on improving , Lenovo company eventually managed to manufacture and market computers
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operate more efficiently and help to reduce the overall costs. The concept of outsourcing has contributed to this development by transferring entire business functions to an external service provider. A recent phenomenon in the domain of outsourcing is called Cloud Computing. “Clouds are a large pool of easily usable and accessible virtualized resources (such as hardware, development platforms and/or services). These resources can be dynamically re-configured to adjust to a variable load (scale)
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