Chapter 5Theories of Motivation LEARNING OBJECTIVES After reading this chapter, you should be able to do the following: 1. Understand the role of motivation in determining employee performance. 2. Classify the basic needs of employees. 3. Describe how fairness perceptions are determined and consequences of these perceptions. 4. Understand the importance of rewards and punishments. 5. Apply motivation theories to analyze performance problems. What inspires employees to provide excellent service
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strategies for improving performance. This includes a thorough study and analysis of both human and material resources in the organization. In looking at the human resources, there is needed to look at the behavioral patterns of employees at work. This will help an organization to be able to manage its human resources effectively. One of the elements to look at in the analysis of employee behaviour is motivation. Motivation is a key element in organizational behavior because employee needs to be motivated
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enduring personality characteristics that influence how managers perform their jobs, as well as how they view other people, their organizations, and the world around them. It then discusses how managers’ values, attitudes, moods, and level of emotional intelligence can impact the way they perform their job. The chapter closes with a discussion of organizational culture and explains how managers both create and influence it. LEARNING OBJECTIVES 1. Describe the various personality traits that
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Controlling Controlling is a management function that involves comparing actual performance with planned performance and taking corrective action if needed, to ensure the objectives are achieved. Controlling involves ensuring that performance does not deviate from standards. The management functions of planning, organizing, leading, and controlling are widely considered to be the best means of describing the manager’s job. Three Phases of Controlling: 1. Anticipating the things that could go
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Challenges to Overcoming Organizational Problem in a Multinational Company Introduction: Organizations achieve their goals by creating, communicating and operating an organizational behavior system. These systems exist in every organization, but sometimes in varying forms. They have a greater chance of being successful, though, if they have been consciously created and regularly examined and updated to meet new and emerging conditions. The primary purposes of organizational behavior systems
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group accomplish organizational goals. It is a group effort, cooperation of all individuals sought by a leader for attaining a productive purpose. Koontz and O’Donnell defined leadership as, ‘influence, the art or process of influencing people so that they will strive willingly towards the achievement of group goals.’ Peter Drucker defined it as, ‘the lifting of man’s visions to higher sights, the raising of mans performance to higher standard, the building of man’s personality beyond its normal
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qualifications, responsabilities, effort and working conditions * External salary competitiveness: salaries a company offers must be comparable to those offered by its competitors * Employee motivation and mobilization: compensation must be motivating in order to encourage performance and loyalty Manager’s Role: * To understand compensation principles * To possess adequate knowledge of the positions managed * To ensure equity, an important factor in compensation decisions
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Chapter 1 What Is Organizational Behavior? Learning Objectives After studying this chapter, students should be able to: 1. Demonstrate the importance of interpersonal skills in the workplace. 2. Describe the manager’s functions, roles, and skills. 3. Define organizational behavior (OB). 4. Show the value to OB of systematic study. 5. Identify the major behavioral science disciplines that contribute to OB. 6. Demonstrate why few absolutes apply to OB. 7. Identify
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Table of contents Introduction 3 1. Comparison and contrast of three different organizational structures and cultures 4 2. Influence of relationship between organizational structure and culture on Irish Tesco activities 4 3. Factors that affect individual behaviour at a workplace in relation to Irish Tesco 5 4. Strategies to improve individual performance at Tesco 5 5. Evaluating three strategies to reduce negative impacts of four factors 6 2.1.
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Human Behavior * Any act of an individual person which is considered human behavior is a reflection of his thoughts, feelings, emotions, sentiments whether conscious or not. * It mirrors his needs, values, motivation, aspirations, conflicts and state of life. Behavior • Consists of all human activities. • Human behavior occurs anywhere and everywhere * At home * In school * In the work setting * In church * In a social clubs * In a professional organization
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