and IT enabled Services (ITeS) in Retail sector, which is booming in India, and a lime-light into security concerns and other important areas such as system integration, a right business intelligence (BI) solution, and technology for sales & customer care, etc.Large and medium retail houses need to look at an efficient integration with external and internal functional participants (Suppliers to POS), thus need of smart and secured networking. People and training them is also an integral part
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HUMAN RESOURCE MANAGEMENT INSTITUTE PEARSON BTEC HND IN BUSINESS – HRM/MANAGEMENT UNIT NO: 15 UNIT TITLE: MANAGING BUSINESS ACTIVITIES TO ACHIEVE RESULTS UNIT CODE: J/601/0946 NAME: MOHAMED ABOOBUCKER JAZEER AHAMED ASSIGNMENT TITLE: MANAGING BUSINESS ACTIVITIES Introduction The Managing Business Activities has included term Managing and Business Activities. The Business Activities is any actions undertaken by individuals or companies, such as buying, selling, marketing, or any activity
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UNDERGRADUATE PORGRAM IN MANAGEMENT INTERNSHIP FINAL REPORT – PRJ100 Trust consulting BY Belhassen Neili Academic year 2014-2015 1 Declaration I certify that I am the author of this project and that any assistance I received in its preparation is fully acknowledged and disclosed in this project. I have also cited any source from which I used data, ideas, or words, either quoted or paraphrased. Further, this report meets all of the rules of quotation and referencing in use at
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For example, one person might be satisfied with information that shows him or her towns in which their customers live in to help him or her determine where the largest volume of customers are. A different person might want that information expanded to include those customers street addresses as well so that they may determine a better shipping route. Both of these examples contain the same customers and similar data but the first person would have no use for the street addresses in his search and the
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upstream and downstream partners, including suppliers, intermediaries, and even intermediary customers. The term value delivery network expands on the limited nature of "supply chain." It consists of the company, suppliers, distributors, and ultimately customers who "partner" with each other to improve the performance of the entire system. The chapter focuses on marketing channels--the downstream side of the value delivery network. A company's channel decisions directly affect every other marketing decision
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Value Chain The value chain also chain as value chain analysis is a concept from business management that was first described and populated by Michael Porter in 1985. A value chain is a chain of activities for activities for a firm operating in a specific industry. The chain of activities gives the products more added values then the sum of added values of all activities and also said that, value chain is an interrelated series of process that produce a service on product to the satisfaction of
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1. Primary research vs Secondary research 104 Primary data are data freshly gathered for a specific purpose or for a specific research Project. Primary research is research that's tailored to a company's particular needs. By customizing tried-and-true approaches — focus groups, surveys, field tests, interviews or observation — you can gain information about your target market. Primary research delivers more specific results than secondary research, which is an especially important consideration
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MANAGE QUALITY CUSTOMER SERVICE Assessment 1 Innovative Widgets Customer Service Plan A. VISION In five years’ time, Innovative Widgets will be the leader in customer service satisfaction, providing timely, responsive service with integrity, simplicity and a passion for excellence, while meeting or exceeding the customer’s expectations. MISSION The mission of Innovative Widgets is to always convey a passion for the customer and to consistently deliver the best service experience
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people all working together as one team across its business units and functions in support of its vision to 'achieve the exceptional'. To deliver exceptional value, Tarmac focuses on five big goals which are clearly defined and easily remembered as the mnemonic 'DREAM': Develop markets - and grow by working closely with key customers Reduce costs - and be well positioned for the future Engage employees - to work as one team and each achieve its full potential Act responsibly
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business performances are linked to customer needs. Those businesses that adopt this marketing concept are more likely to succeed when they are combined with growth and differential strategies [Pelham, 2000]. The market-orientated strategic postures of successful small businesses are moderated by the needs of customer-led day-to-day activities. Successful small businesses are those that can wisely balance these two perspectives, market orientation and customer-led, the present with the future
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