Executive Summary Brenton-Cooper Medical Centre (BCMC) has outsourced its MRI operations to Quinte MRI, a seasoned and highly recognized MRI service provider. Unfortunately, after six weeks of operations Quinte MRI’s leased MRI machine is not meeting its expected outputs as projected and is causing concern to both Quinte MRI and BCMC which has begun to lose revenue via referrals away from its clinic. Further, BCMC’s reputation is now at risk which could result in additional loses to the centre.
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request, I have completed a case study and have come up with the following findings: As it stands right now, the MRI Center at Brenton-Cooper Medical Center (BCMC) in New York is facing a 2-week wait time after only being in business for 6 weeks and Doctors are upset about not being delivered the service they were promised. First, let me start with stating the current situation. There are several issues; with scheduling, patient screening, reminder calls and with MRI downtime while the MR Technologist
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EXECUTIVE SUMMARY Quinte MRI, Inc. was a small, but growing, international service provider specializing in a variety of medical technologies including MRI. Quinte MRI’s founder, Dr. Syed Haider firmly believed that the residents of smaller communities deserved the same level of health services as the residents of the larger urban centers. Haider’s first attempt to establish a facility such as this was unsuccessful due to Canadian regulations prohibiting private-sector MRI. MRI had become increasingly
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