Three Ways That A Hotel Can Use Information Technology To Improve Service Quality

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    Literature Review on Tourism

    suggestions on how people, organizations or businesses can be eco-friendly in line with the celebration of the Earth day on April 22, 2013.This day reminds us to take care of our environment through conservation of energy and resources, reducing waste disposal and lifestyle modification. The article enumerates ideas that generally focus on the tourism industry. Some of these ideas include booking eco-friendly hotels e.g. LEED certified hotels, accommodations with eco-friendly amenities etc. It also

    Words: 1958 - Pages: 8

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    A Growing Profession Forensic Accountants

    in legal matters (Crumbley, 2007). Forensic accountants can own their own accounting firms or be employed by lawyers, insurance companies, banks, or large corporations. The use of accountants has played an important role in assisting the government as well as the public. Forensic Accountants participate in detecting scandals and financial crimes caused by individuals, companies and organized crime networks. This profession consists of three main areas litigation support, investigation and dispute

    Words: 2124 - Pages: 9

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    Hul Analysis

    A Summer Training Report ON FINANCIAL ANALYSIS OF HINDUSTAN UNILEVER LIMITED & INDIAN TOBACCO COMPANY Submitted to GURUKUL KANGRI UNIVERSITY,HARIDWAR In partial fulfillment of the requirement for the two years full time post graduate degree in MASTER OF BUSINESS ADMINISTRATION(MBA) Supervised by: Dr. Bindu Arora Submitted by: Akansha Tyagi(MBA) Department of Management Studies Kanya Gurukul Mahavidyalaya, Dehradun 2nd Campus, Gurukul kangri University, Haridwar 2009-2011 ACKNOWLEDGEMENT

    Words: 6012 - Pages: 25

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    Customer Satisfaction

    Customer Satisfaction by using SERVQUAL Dimensions in Dutch Bangla Bank Ltd” which was assigned to me as a partial requirement for the competition of BBA Program. Throughout the study I have tried with the best of my capacity to accommodate as much information and relevant issues as possible and tried to follow the instructions as you have suggested. I tried my best to make this report as much informative as possible. I sincerely believe that it will satisfy your requirements. I however sincerely believe

    Words: 13993 - Pages: 56

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    Sample Business Plan

    gratifying to see a healthy dose of healthy travel in several of the trends; bold new ideas in mainstays like aromatherapy and hot springs take hold; and the development of new models for classic destination spas. It is also rewarding to watch trends in technology, beauty and fitness shape how we will live (and look)—and even take note of how the industry will help people address dying, illness and major life changes. And finally, there is a trend we forecasted in 2013 that continues to capture our imagination:

    Words: 28888 - Pages: 116

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    Research Consultant

    Administration. Egerton University. COPYRIGHT All rights reserved. No part of this report may be reproduced, stored in any retrieval system or transmitted in any form or means, electronic or mechanical including photocopying, recording or any information storage and retrieval system or otherwise, without prior written permission of the author or Egerton University. Nicodemus Amboye Olilo © 2012 DEDICATION To my wife Leah Wanjiku and sons Wayne and Salem Amboye with whose inspiration, unrelenting

    Words: 16855 - Pages: 68

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    Operation Management

    everywhere your look! Important, because it’s concerned with creating all of the products and services upon which we depend. Exciting, because it’s at the centre of so many of the changes affecting the world of business. Challenging, because the solutions that we find need to work globally and responsibly within society and the environment. And everywhere, because every service and product that you use – the cereal you eat at breakfast, the chair you sit on, and the radio station you listen to

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    Coles

    Bi-Lo supermarkets, Coles Express, 1st Choice Liquor Superstore, Liquorland, Vintage Cellars and Spirit Hotels. Our goal What we want to achieve “To give the people of Australia a shop they trust, delivering quality, service and value.” Our values What we believe in Our customers come first – always! We support each other to get things done. Our circle for success Our ways of working Our six point plan to deliver our goal How we work together Lead effectively Act

    Words: 5776 - Pages: 24

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    Umair

    THE CUSTOMER PYRAMID: CREATING AND SERVING PROFITABLE CUSTOMERS Zeithaml, Valarie A.; Rust, Roland T.; Lemon, Katherine N. California Management Review Summer2001, Vol. 43 Issue 4, p118 Innovative service companies today recognize that they can supercharge profits by acknowledging that different groups of customers vary widely in their behavior, desires, and responsiveness to marketing. Federal Express Corporation, for example, has revolutionized its marketing philosophy by categorizing its

    Words: 11066 - Pages: 45

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    Hrm 594 Strategic Staffing

    Because It is the most dynamic and Technology driven area in any business.  Supply Chain Management is not a division in any company, rather it is a function of it. And I do not like to stick to any particular area. I want to explore more and more, and SCM gives that opportunity. SC professional gets a chance to work with market of Raw material, Purchasing, Production, and ,Distribution, Logistics, and market of Final Goods. Internet Staffing Methods vs. Traditional Methods HRM 594

    Words: 4007 - Pages: 17

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