...ME001-S : Analysis and Design of Management Information System by Dr. Eric C.C. Tsang (曾祥財 曾祥財) 曾祥財 FIT, MUST 1 Chapter 4 Ethical and Social Issues in Information Systems 2 Management Information Systems Chapter 4 Ethical and Social Issues in Information Systems LEARNING OBJECTIVES • Identify the ethical, social, and political issues that are raised by information systems. • Identify the principles for conduct that can be used to guide ethical decisions. • Evaluate the impact of contemporary information systems and the Internet on the protection of individual privacy and intellectual property. • Assess how information systems have affected everyday life. 3 Management Information Systems Chapter 4 Ethical and Social Issues in Information Systems Is Your Student Loan Data on Loan? • Problem: Insufficient privacy protections for sensitive data related to student loans. • Solutions: Improve system security and protect student information to restore confidence in the system. • Revoke over 52,000 user IDs suspected of misusing access to students’ private information. • Demonstrates IT’s role in providing quick and convenient access to data. • Illustrates how the very same technology has the potential to threaten privacy and cause more harm than good. 4 Management Information Systems Chapter 4 Ethical and Social Issues in Information Systems Understanding Ethical and Social Issues Related to Systems • Past five years: One of the most ethically...
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...CASE # 1 THE PERILS OF TEXTING 1. Which of the five moral dimensions on the information system identified in this text is involved in this case? In my opinion in this case we can see many things involved, one of them is the Information rights and obligations, because it is true that the people have many rights and freedom for doing what they want, but it is true also that all of us have the obligations to keep control about ourselves while we are driving and expose others life; and the obligation in this case is not text driving and enforce laws. Just the beep of the message is distracting and people started to think about the recent conversation or message. With the accountability and control the ethical position or the right thing is to pay the harm to individual, collective and property rights, because other people will suffer the consequences and the only way to apply the law and keep a good system quality and the quality of life that everyone deserve. 2. What are the Ethical, social and political issues raised by this case? In this case many states have banned texting while driving so the Ethical, social and political issue have agreed that is the only way to reduce cars accidents, but the problem still and it is to deal with the individual in the ethical, social and political level; which is different for each person and depend on their education, the other thing is there are interest opposed in to do the legislation as usual is with politic. 3. Which...
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...Table of Contents Ethical and Social Issues In Information System 1 Chapter one 3 Introduction to the Study 3 Context of the Problem 4 Statement of the Problem 5 Research Questions 6 Introduction 6 Research Question 6 Research Question 7 Research Question 7 Significance of the Study 8 Research Design and Methodology 9 Organization of the study 9 Literature Review 10 Introduction 10 References 14 Chapter one Introduction to the Study Ethical and social issues in information system is a combination of the benefits and disadvantages of using computer and computer related devices, social networks versus our ethics, morals and beliefs. The importance and reliability of computer in our day to day running of human life cannot be over emphasized. Social networking platforms may allow organizations to improve communication and productivity by disseminating information among different groups of employees in a more efficient manner, resulting in increased productivity. While it is not meant to be all-inclusive, there are a lot of problems faced by its usage in younger generations, businesses use, and the even medical field. The social media comes with risks as it opens up the possibility for hackers to commit fraud, launch spam and virus attacks, and also increases the risk...
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...February 15, 2008 Paul Malard Introduction The organization ethics program examined is Taste Wine and Coffee Bar. Moral and ethical issues faced by establishments that serve alcoholic beverages can become extensive. Bars and restaurants have the ethical and moral obligation of serving adults of a certain age depending on the state’s legal drinking age. This is not only a moral responsibility, it is a legal obligation. Other legal and moral obligations include limiting patrons when their level of inebriation may become a hazard to themselves or others. When customers are obviously too drunk, employees must “cut-off” the clients for their own safety and the safety of others. The relationship between ethics, morality, and social issues in the legal environment will be explored. One ethical and social issue is the communities need for respect and order. Communities oppose establishments that stay open very late in residential areas with disorderly patrons. Loud and disorderly customers create unethical and moral dilemmas. Taste will be a fixture in the community that gives back when applicable. Social events for families and neighborhoods as well as community programs may be in conjunction with other businesses a part from the wine bar itself. Taste will require ethics training, monitoring, and enforcement. Employees will attend a class or provided with information on ethical work practices. The class will review how to deal with unruly customers. A formal code will be instituted...
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...Chap 11: Motivating and leading Key points 1- Motivation and leadership are factors in the successful implementation of desired strategy. However, while many of the basics principles are universal, much of the actual content and process are culture-contingent – a function of an individual’s needs, value systems, and environmental context 2- One problem in using content theories for cross-cultural research, such as that created by Maslow, is the assumption of their universal application. Because they were developed in the United States, even the concepts, such as achievement or esteem, may have different meanings in other societies, resulting in a noncomparable basis of research. 3- Implicit in motivating an employee is an understanding of which of the employee’s needs are satisfied at work. Studies on the “meaning of work” indicate considerable cross-cultural differences. 4- A reexamination of motivation relative to Hofstede’s dimensions of power distance, uncertainty avoidance, individualism, and masculinity provides another perspective on the cultural contexts that can influence motivational structures. 5- Incentives and reward systems must be designed to reflect the motivational structure and relative cultural emphasis on five categories of rewards: financial, social status, job content, career, and professional. S9: HRM focus on international – Chap 10: Developing a Global Management Cadre Key points 1- Expatriate career management necessitates plans...
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...MANAGEMENT INFORMATION SYSTEM 1. Management information system is an organized portfolio of a precise system for getting, processing, and giving information in anchor of the business operations and management of an organization. Types of Management system that is able to employ competitive advantage: • Transaction processing system for operational data processing that is desired, for example, to register consumer orders and to outturn invoices and payroll. • Management reporting systems competent of making reports for limited time periods, designed for managers culpable for limited functions in a firm. • Decision support system expressly designed for the support of individual and conjoint decision making. • Executive information system...
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...The Perils of Texting: Path to Prison Case Study Questions 1. Which of the five moral dimensions of information systems described in the text is involved in this case? In my opinion in this case we are described with the five moral dimensions of information systems: •The information rights and obligations: Privacy and freedom in the internet age, which is all about the claim of individuals to be left alone, free from surveillance or interference from other individuals or organizations, including the state. •Property rights and obligations: Intellectual property, which is considered to be intangible property created by individuals or corporations. •Accountability, liability, and control: which is basically about who can and will be held accountable and liable for the harm to individuals and collective information and property rights. •System quality: The standard of data and system quality that should be demanded to protect individual rights and the safety of society, how to deal with technology abuse. •Quality of life: The values that should be preserved in an information-and-knowledge based society. 2. What are the ethical, social, and political issues raised by this case? Some political issues that could be raised in this case are the fact that National Highway Traffic Safety Administration (NHTSA) study was not published immediately due to pressure from congressmen who worried that legislation banning or restricting phone usage in vehicles would be...
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...Chapter 1: Perspective on Business Ethics and Values * Identify the good, tragic, comic, satirical and farcical elements in the way in which people and organization deal with matters of ethics and morality * Stakeholder theory * Business case for business ethics * Arguments about the moral status of business and organization Moral conflict between self-interest and public duty, between social and environment duty what takes precedence? Should a business case be proven before an organization commit to appeal fund or should behave in a socially responsible way, beyond the requirement of law because it is the right thing to do? It would seem logical that a company would benefit from socially responsible conduct such as renewable resources, promoting fair trade, empowering gender fairness in employment and support the community in which they operate. However, the translation of benefits into economic profits is not guaranteed. For some consumers the buying decision is influenced by the social image of the company but by the value they get from the trade. Various factors can be employed to measure the corporate social responsibility performance are Dow Jones Sustainability Index, SERM rating and EIRIS. Stakeholder Theory: What responsibilities or obligation does an organization owes to its stakeholders? How should an organization cater to the competing need of different stakeholders? What legitimate interests justify a group of people being regarded as stakeholders...
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... Vicente Antonio López Rodríguez & Antonio Hidalgo Nuchera Departamento de Ingeniería de Organización, Administración de Empresas y Estadística Escuela Técnica Superior de Ingenieros Industriales Universidad Politécnica de Madrid vlopezr@etsii.upm.es; ahidalgo@etsii.upm.es Abstract Taking into consideration that work motivation can be enhanced not only by increasing the levels of responsibility, meaningfulness and feedback that are built into job (intrinsic motivation), but also by improving the workers relationships, the working conditions, and the incentives (extrinsic motivation), four groups of concrete motivators have been introduced in our motivational model. For these groups of concrete motivators, a number of core dimensions have been derived, measured and evaluated given us the opportunity to establish the relationship, in terms of indicators, between the installed technology and the motivation it inspires. There have been carried out two applications of the proposed model: one in the conditions of a university in Cuba and the other in several Mexican institutions. The results obtained show the validity of the model for determining the motivational quality of working environments. Resumen Tomando en consideración que la motivación en el trabajo puede mejorarse no solamente por el incremento de los niveles de responsabilidad, significado y retroalimentación que están incorporados en el trabajo (motivación intrínseca) sino también por el mejoramiento de...
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...Values Instructor: Susan Bayley Semester: Fall 2000 Office: 3D.7. Phone: 931-8731 local 1288. Office hours as posted outside 3D.7 Course Objectives: 1) to introduce students to the value system of the Victorian era (1837-1901) 2) to identify the moral beliefs, issues and contradictions which existed in the Victorian period. 3) to study the influence of ethical values on the life and work of the Victorians 4) to compare the Victorian value system with our own so that students can perceive the relativity of values and examine their own moral sense from a new perspective 5) to demonstrate that ethics are historical and social constructions Course Standards: On completion of this course, students should be able to: 1) describe the major ethical values of Victorian society, e.g. social and sexual division, religion, progress, innovation, family life, imperialism, etc. 2) give examples of how moral values affected the everyday life of the Victorians 3) explain how moral standards were both a cause and effect of social progress 4) present a reasoned discussion of the moral attitude of Victorian society to issues such as religion, sex, crime, poverty, equality, work and family 5) draw comparisons between the moral issues of the Victorian period and of our own Teaching Methods: 1) lectures, note-taking and discussion of main points 2) reading and interpretation of primary and secondary sources 3) production of a 1200 word research paper...
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...International Business Environment BE2501 – Summary Chapter 1 Globalization – refers to the shift toward a more integrated and interdependent world economy. Globalization of markets – refers to the merging of historically distinct and separate national markets into one huge global marketplace. Globalization of products – refers to the sourcing of goods and services from locations around the globe to take advantage of national differences in the cost and quality of factors of production (such as labor, energy, land and capital) General Agreement on Tariffs and Trade (GATT) World Trade Organization (WTO) – is primarily responsible for policing the world trading system and making sure nation-states adhere to the rules laid down in the trade treaties signed by WTO member states. International Monetary Fund (IMF) and the World Bank (WB) were both created in 1944 by 44 nations that met at Bretton Woods, New Hampshire. The IMF was established to maintain order in the international monetary system; The WB was set up to promote economic development. United Nations (UN) – was established on October 24, 1945, by 51 countries committed to persevering peace through international cooperation and collective security. International trade occurs when a firm exports goods or services to consumers in another country. Foreign Direct Investment (FDI) occurs when a firm invests resources in business activities outside its home country. Stock of foreign direct investment – refers...
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...“Work Ethic: Do New Employees Mean New Work Values?” 2010 Journal of Managerial Issues, 22 (1), 10-34 Raymond K. Van Ness, Ph.D. State University of New York at Albany, Kimberly Melinsky, Ph.D. ABD, The College of Saint Rose, Cheryl Buff, Ph.D. Siena College, and Charles F. Seifert, Ph.D. Siena College ABSTRACT This study compares and contrasts the individual dimensions of work ethic of graduating college and university students to those of workforce professionals. The Multidimensional Work Ethic Profile (MWEP) is used to operationalize seven dimensions of work ethic. The findings indicate that while students and workforce professionals differ within the individual dimensions, quantitatively, they have the same overall work ethic. Variances within the dimensions of work ethic may have important implications for corporate managers. Keywords: Work Ethic, Work Values, Dimensions of Work Ethic “Work Ethic: Do New Employees Mean New Work Values?” INTRODUCTION The concept of work ethic has evolved from the writings of the early 20th century scholar, Max Weber (Weber, 1904-1905), who has been frequently credited with contributing to the success of capitalism in western society with what became known as the Protestant work ethic (PWE) (Hirschfeld and Field, 2000; Hill and Petty, 1995; Kalberg, 1996; Chusmir and Koberg, 1988). Weber highlighted the value of work commitment and raised questions as to why some people place a greater importance on work and appear more conscientious than...
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...IT/205 Jennifer Gilmore CheckPoint: TJX Companies The old Wired Equivalent Privacy (WEP) encryption system was the security controls in place. A Wired Equivalent Privacy (WEP) is not very effective. WEP is built into all standard 802.11 products, but its use is optional. Many users neglect to use WEP security features, leaving them unprotected. The basic WEP specification calls for an access point and all of its users to share the same 40-bit encrypted password, which can be easily decrypted by hackers from a small amount of traffic. Stronger encryption and authentication systems are now available, but users must be willing to install them. TJX had also neglected to install firewalls and data encryption on many of the computers using the wireless network, and didn’t properly install another layer of security software it had purchased. TJX acknowledged in a Securities and Exchange Commission filing that it transmitted credit card data to banks without encryption, violating credit card company guidelines. TJX also retained cardholder data in its systems much longer than stipulated by industry rules for storing such data. The tools and technologies that could have been used to fix the weaknesses are some of the following: General controls govern the design, security, and use of computer programs and the security of data files in general throughout the organization’s information technology infrastructure. On the whole, general controls apply to all computerized applications and...
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...1. Introduction Cross-cultural literacy (an understanding of how cultural differences across and within nations can affect the way in which business is practiced) is important to success in international business There may be a relationship between culture and the costs of doing business in a country or region Culture is not static, and the actions of MNEs can contribute to cultural change 2. What is Culture? Question: What is culture? Culture is a system of values (abstract ideas about what a group believes to be good, right, and desirable) and norms (the social rules and guidelines that prescribe appropriate behavior in particular situations) that are shared among a group of people and that when taken together constitute a design for living A society is a group of people who share a common set of values and norms 3. Values and Norms Values provide the context within which a society’s norms are established and justified Norms are the social rules that govern the actions of people toward one another and can be further subdivided into ◦ folkways (the routine conventions of everyday life) ◦ mores (norms that are seen as central to the functioning of a society and to its social life) 4. Culture, Society, and the Nation-State A society can be defined as a group of people that share a common set of values and norms There is not a strict one-to-one correspondence between a society and a nation-state ◦ Nation- states are political creations that can contain a single...
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...08 Fall 08 Fall Jackie Chan z3456304 Jackie Chan z3456304 Topic: Southern Cross Health Systems Topic: Southern Cross Health Systems MGMT2002 Managing Business Communications MGMT2002 Managing Business Communications Tutor: Han Ayshan Tutorial Time: Thursday 3pm-4pm Completion Date: 25th September 2014 Word Count: 2420 Tutor: Han Ayshan Tutorial Time: Thursday 3pm-4pm Completion Date: 25th September 2014 Word Count: 2420 EXECUTIVE SUMMARY The purpose of this report is to critically analyse the Southern Cross Health Systems case from a communication perspective, by identifying and discussing the relevant communication and ethical issues in the company. The results have shown that various communication flaws are present between the company’s three main employees: Bieber, Harris and Hirokawa. Firstly, research has shown that effective communication can be achieved through the appropriate choice of communication channels (Lengel 1983). However, Bieber and Harris are utilising the inappropriate channels, such as E-mails and SMS for unsuitable occasions, thus communication is undermined. Next, the report discusses the significance of nonverbal communication. Bieber and Harris have displayed various nonverbal cues, either consciously or unconsciously, to suggest their authority towards their colleagues. Furthermore, the report examines the problems during intercultural communication, with a particular focus on Hirokawa and Harris. Hirokawa...
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