...The Dos and Don’ts of Effective Business Communication in Today’s World Business communication takes different forms including verbal, oral and electronic. It is essential for the success of every company and organization nowadays as it influences its managing and performance. (Vitez, 2014) Therefore there are main dos and don’ts that everybody from employees to top managers should know in order to communicate efficiently. To begin with, one should know what to do when communicating in a business environment. There are main things to be considered before starting a communication. Firstly, the receiver of the information should be identified. It allows the sender to understand how to gain attention and make the information understandable and appropriate. For example, an email written for the top manager has to be different than one for an intern as they have different knowledge and interests. The next step is to know what is the main message and its aim. Knowing what the sender wants to say to the auience and why allows him to structure the information in a clear way and stay focused. (“10 Tips For Effective Business Writing”, n.d.) The formulation of this information also affects its effeciveness. The best thing to do is to begin with the main message. (O'Hara, 2014) It helps the receiver to understand quickly the reason behind it and to grab the attention. When communicating through writing gramatical and speling mistakes might occure. Therefore, the sender should check...
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...report indicates that Brazil leads all other South American countries in terms of infrastructure and technological development. Combine these facts with the stabilising economic and political landscape — (the twin nightmares of corruption and hyper-inflation ravaged the country for decades) — and it is easy to see why Brazil attracts a higher percentage of total global foreign direct investment year on year. However, anybody wishing to do business with Brazil and the Brazilians should be aware of the various cultural and structural barriers which might confront them. Probably the most pervasive barrier encountered by the unwary traveller would be the 'Custo Basil' or the 'Brazil Cost'. This term refers to the very real extra costs of doing business in Brazil — corruption, governmental inefficiency, legal and bureaucratic complications, excessive taxation, poor infrastructure, inflation etc. Although this 'costa' is difficult to define and has lessened in recent years, it remains real and the cause of great frustration for international business people. Due to this 'Custo Brasil', it is important to work closely with local lawyers and accountants. Many people have found the services of local middlemen (despachante) extremely useful in overcoming many of the...
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...Placement ABSTRACT Every student pursuing a professional career in engineering/management or any other stream has an ambition to obtain a challenging job in a company of repute (a brand name) and make a successful career. The eligibility of any student for campus placement although decides on the basis of his current and past academic performance (i.e. 10th and 12th marks) but his success in the interview is mainly depend on the technical knowledge and mostly on presentation / communication skill/general awareness. This implies the importance of soft skill knowledge at this stage. Basic campus placement activities conduct in three phases. 1. Technical or subject Test 2. Group discussion 3. Personal Interview A group discussion or GD conducted to test following skill of the candidates. • Interpersonal skill-listening, speaking, receptiveness, team spirit etc. • Clarity of thoughts-knowledge and ability to link known fact • Communication skill- coherence And the interview process to evaluate the candidate on various aspects such as goal, attitude, and motivational level ability to react the situation etc. This also helps company to assess the cultural fit between the company and students. This paper will elaborate on exact soft skill required for the students who are ready for placement i.e. final or pre final year students of the college based on four important factors, mainly knowledge, attitude, skill and...
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...Kuwait; on the east by the Persian Gulf and Qatar; on the southeast by the United Arab Emirates and Oman on the south by the Republic of Yemen; and on the west by the Red Sea and the Gulf of Aqaba. The southeast and southern boundaries are not precisely defined. The Middle East, bordering Iraq 814 km, Jordan 744 km, Kuwait 222 km, Oman 676 km, Qatar 60 km, UAE 457 km, Yemen 1,458 km Capital: Riyadh Climate: harsh, dry desert with great temperature extremes Population: 25,795,938 including 5,576,076 non-nationals (July 2004 est.) Ethnic Make-up: Arab 90%, Afro-Asian 10% Religions: Muslim 100% Government: monarchy Language in Saudi Arabia Arabic is the official language of Saudi Arabia, but English is widely spoken. It is used in business and is a compulsory second language in schools. Among the non-Saudi population, many people speak Urdu, the official language of Pakistan, and other Asian languages such as Farsi and Turkish. Arabic is spoken by almost 200 million people in more than 22 countries. It is the language of the Qur'an, the Holy Book of Islam, and of Arab poetry and literature. While spoken Arabic varies from country to country, classical Arabic has remained unchanged for centuries. In Saudi, there are differences between the dialects spoken in urban areas and those spoken in rural areas. Saudi Society & Culture Islam Islam is practised by all Saudis and governs their personal, political, economic and legal lives. Islam was born in Saudi Arabia and thus...
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...German business culture tips Keep in mind most of this is copy and pasted and has not been reworded and extracted yet. Background of German business culture In Germany, much greater attention has been paid to academic, technical education and its value to business in general. Therefore, companies tend to be run by technical experts rather than lawyers and accountants and this is reflected in the high regard in which engineers are held by other Germans. Diligence and competence are characteristics which are held in high esteem by colleagues and are seen as the key indicators of performance. Appraisal systems based on the softer competencies as favoured by many U.K. and U.S. firms are still not common in traditional German companies. German business structures Most of the power in German companies is vested in the hands of a few senior managers. Larger companies (AG & GmbH) have a Supervisory Board (Aufsichtsrat) which appoints the Management Board (Vorstand). The management board is the final decision-maker on policy matters which affect management. However below Vorstand level, companies tend to have a strictly hierarchical approach within which individual's specific roles and responsibilities are tightly defined and compartmentalised. This results in a methodical approach to most business issues where procedures and adherence to well-defined rules are respected. This methodical approach has both good and bad points. On the plus side, everybody knows what is expected...
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...Contents Summary | 3 | Questions and Answers | 4 | Relationship to Concepts | 9 | Primary Research | 10 | Secondary Research | 11 | Bibliography/References | 12 | Summary Mr Owen Jefferson who’s a production engineer at a small manufacturing plant came across a business idea while fixing his wife Cuisinart Food Processor. He thought, by enhancing the performance of the processor and adding up more features to the product he will be able to sell the product for $25 less than the currently popular model, which intrigues him to invest in his own project for that he approached his relative who has a small appliance factory. Since Mr Owen Jefferson wife is quite happy with her product so he’s sure that there is a demand for his product. Questions/Answers Q1. Would you recommend without any further investigations that Mr Jefferson invest his life savings in this project ? Why yes – or why not ? 1) According to our group, Mr. Jefferson should go ahead with his idea. There are several points to support this but one that truly matters is that he has the experience of working in a consumer product related field i.e. being a production manager .It can come handy because before starting any business one must have knowledge and information about the market. Knowing what the consumer wants is the biggest treasure a manufacturer can have and Mr. Jefferson feels that way. There is a risk of failure because his product is going to compete against one...
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...Doing Business in South Korea South Korea has to be classed as one of the world’s great economic success stories. Along with Taiwan, South Korea is the only country which has recorded five consecutive decades of economic growth in excess of 5%. This is an amazing achievement which is the result of careful governmental macro-engineering, sound business practice and sheer hard work from the population at large. Economists feel that, given the lengthy stagflation seen in Japan, that it will not be too long before South Korean levels of prosperity are at a par with Japan. Both South Korea and Japan are intensely conformist societies (one of the many similarities between the two countries) but they differ in one fundamental thing. When faced with hardship or adversity the Japanese tend to turn inwards and backwards towards the familiar and comfortable whereas the South Koreans are absolute masters of change and rebuild. If things aren’t working, they just change them and they have proved adept at doing this very quickly and very effectively – you only need to look at the contrasting reactions to the crisis that hit Asia in the 1990’s. Japan is, arguably, still recovering while South Korea has long been in rude health. South Korea has also re-invented itself as the cultural epicentre of Asian culture. Korean pop music, or K-pop, has been exported with great success all over the continent and Korean TV dramas are watched from Tokyo to Beijing. South Korean films are...
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...Business Practices Grab and Go Lesson Responsibilities of the Center Director —A Child Care Professional Managing a child care center is a big job. It takes someone who loves children, understands people, and can handle the business side of child care. Whether a center is small or large, it is the center director’s responsibility to be sure that each child is receiving the very best care possible. This means that each child is treated with love and respect and helped to fully develop. Doing a good job is not easy, but the rewards are great. To do the best job as a center director, you need to • MaNage: Know what needs to be done. A DAY C RE • • LeaD: get things done through your staff. USe reSoUrceS WISeLy: Make the best use of what you have. Manage Management in child care is a special mix of caring, understanding your staff, and knowing how you want your center to operate. The following tips on communication and supervision will help you 1. Keep the focus on meeting the children’s needs by giving quality child care. 2. Have goals for your child care center. Know where you are going so you will know when you get there. National Food Service Management Institute Business Practices Grab and Go Lesson Responsibilities of the Center Director —A Child Care Professional 3. Work with staff to help them learn to provide quality care. give them feedback when they do things right and when they need to improve. 4. Keep up with what is happening in all areas...
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...Abstract The workplace is a diverse group of people. Therefore, communication is one of the most important aspects used in the workplace. Communication occurs each and every day. Employees and supervisors have to communicate with each other in making decisions, asking for help, or trying to figure out to solve problems at work. Failing to communicate effectively can make the job different and bring all kinds o problems. With that being said, there are many ways to improve communication such as active listening, learn to be open and understanding of other’s points of view, maintain a positive attitude, and have face-to-face interaction. “The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else (Merriam Webster Dictionary, 2014).” In other words, communication is interacting between two or more individuals by interchanging information. Communication is one of the most important aspects used in the workplace. Also, it is a tool used to increase productivity and maintains strong interpersonal relationships at work. Effective communication is when both parties understand the information that the sender intended to transmit. In other words, hearing and understanding what the person says and being able to get your own point across is what effective communication is about (Moulesong, 2010). In a workplace environment, there are people with different backgrounds...
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...John Wiley & Sons, Inc. David L. Kurtz University of Arkansas Louis E. Boone University of South Alabama BUSINESS 14TH EDITION Contemporary . . . at the speed of business “The 14th edition of Contemporary Business is dedicated to Joseph S. Heider, who brought me to John Wiley & Sons. Thank you, Joe.” —Dave Vice President & Executive Publisher Acquisitions Editor Assistant Editor Production Manager Senior Production Editor Marketing Manager Creative Director Senior Designer Text Designer Cover Designer Production Management Services Senior Illustration Editor Photo Editor Photo Researcher Senior Editorial Assistant Executive Media Editor Media Editor George Hoffman Franny Kelly Maria Guarascio Dorothy Sinclair Valerie A. Vargas Karolina Zarychta Harry Nolan Madelyn Lesure 4 Design Group Wendy Lai Elm Street Publishing Services Anna Melhorn Hilary Newman Teri Stratford Emily McGee Allison Morris Elena Santa Maria This book was set in Janson TextLTStd-Roman 10/13 by MPS Limited, a Macmillan Company, Chennai, India and printed and bound by R. R. Donnelley & Sons. The cover was printed by R. R. Donnelley & Sons. This book is printed on acid free paper. ∞ Founded in 1807, John Wiley & Sons, Inc. has been a valued source of knowledge and understanding for more than 200 years, helping people around the world meet their needs and fulfill their aspirations. Our company is built on a foundation of principles that include responsibility to the communities we serve and where we live...
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...two thirds of the market by download. See my post about mobile app strategy which summarises the growth and the options of app strategy. Do you have an app strategy? 5 options for reaching and engaging your audience through mobile applications I’m currently updating my books on the latest developments and thinking through the options companies have for their mobile app strategy. This is where I’ve got to. I’d be grateful for your opinions, particularly if you have experience of what works and what doesn’t as a specialist consultant on mobile apps or if you are using apps within your business. The growth in popularity of mobile apps For me, the growth in popularity of apps for the iPhone has been amazing with Apple announcing in January 2010 that 3 billion apps had been downloaded in the 18 months following the launch of the AppStore. Growth has been maintained through 2010: Growth in download from Apple App Store 2010. Source: IphoneDev The figures in the chart above from iPhoneDev are compiled a summary of the growth based on official figures from the Apple App Store and showed these fascinating characteristics of Apps from the App Store in June 2010: * Number of apps downloaded per month = 500M * The number iOS users = 100 Million * Average number of apps downloaded by an iOS user = 5 per month * Of which paid apps are 25% i.e. 1.25 apps * Average spend by an iOS user = 1.25*$1.25 = $1.5 per month * Total paid apps sales amount = $1.5*100M...
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...Project ________________________________________ The Big Picture - A Business Recommendation There are no final tests in the course. Instead, the final project is a business recommendation. You are going to write your own paper, but you will be part of a group that will give you feedback about your paper before you turn it in for a final grade. In the workplace, good communication is almost always near the top of list of desired traits. It is also on the list of big problems! So, our final project is aimed squarely at communication. Specifically, you will be providing background information on a technical topic, presenting alternatives to solve a business problem related to this topic, and then recommending one of these alternatives to a business audience. In short, you are writing a business recommendation! Our overall goal is to be able to make technical recommendations to business audiences. An extra goal is to learn more about a topic related to telecommunications and present this information to fellow students so that they can learn more about it, too. The bi-weekly assignments guide you as you build your business recommendation one milestone at a time. This gives you a chance to get feedback from your fellow students as you work toward the final milestone. At the end, the information should be solid, all of the small mistakes should be fixed, and the final paper should be ready to grade. Your final recommendation paper must be 8-10 pages. This does not include the...
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...others, being comfortable and making other people around comfortable. Knowing and using proper business etiquette is very important, because it can get you one step closer to your dream job or your dream client.Implementing proper etiquette and protocol skills into everyday life should be habit for everyone. After all, a person who displays proper etiquette not only feels good about himself, he also makes those around him feel important and respected. 1. Phone call Proper business phone etiquette can make a positive impression on your callers. It will help you and your employees create a business phone culture in your company that your customers and business associates will enjoy using. If your company does not require a scripted greeting, answer the phone with your name. Your caller may tell you his or her name after you provide yours. Or, the caller may start telling you the purpose of the call. If your caller does not provide his or her name in the first few sentences, ask for it. Knowing the caller’s name is important because it makes callers feel they are respected. 2. Email Right now, more and more companies have realized how important their email communications are. However, many companies send email replies late or not at all, or send replies that do not actually answer the questions you asked. Here are some tips that can make your company has the excellent email communication skills. An email reply must answer all questions, and pre-empt further questions – If you do...
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...Employee Training Tips 1 Well-trained employees are the key to your small business success. Studies have shown that the most successful, productive employees are those who have received extensive training. They’re the cream of the crop, often having the strongest stake in the company’s future. In an ideal world, you would be able to hire people who already possess the exact skills your business needs. But in today’s competitive labor market, demand for skilled workers far exceeds supply. That’s where training comes in. Not only does instruction arm your employees with needed professional or technical skills, but it also shows that you are invested in them and interested in bringing them with you into the company’s future. This helps keep workers motivated and involved. To successfully launch an employee training program in your own company, follow these 10 helpful tips: 1. Stress training as investment. The reason training is often considered optional at many companies is because it is thought of as an expense rather than an investment. While it’s true that training can be costly up front, it's a long-term investment in the growth and development of your human resources. 2. Determine your needs. As you probably don’t have unlimited time or funds to execute an employee training program, you should decide early on what the focus of your training program should be. Determine what skills are most pertinent to address current or future company needs or ones that will...
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...SWEDISH BUSINESS CULTURE FIELD REPORT – NOVEMBER/DECEMBER 2010 [pic] [pic] [pic] SWEDEN FACTS AND FIGURES (2009 -2010) : Full name : Kingdom of Sweden (Sverige (SE), Ruotsi (FI) ) Capital :Stockholm ( 5 m inhabitants) Major language :Swedish Major religion : Christianity Land Area 449,964 sq.km (173 732 sq miles) Population: 9,3 m (=0,14 % of world´s population) Foreign born inhabitants : 13,8 % Population density: 20 sq. km Life expectancy: Men 80 years , women 84 years Adult literacy: 99% Average per household 2.1 Divorces per1,000 : 2.1 Internet domain : .se International dialing code :+46 Currency : Swedish Krona ( 9, 1310 Kr ~1 €) Parliament: The Riksdag, with 349 members in a single chamber National Day: June 6 Education: Nine years of compulsory schooling, but most pupils continue to the three-year upper secondary school. Around one third go on to higher education at universities and colleges throughout Sweden Working hours: Standard work week is 40 hours, minimum paid vacation is 5 weeks Labor force participation: Men: 74.0 %. Women: 68.3 % Employment (% of total): Agriculture 2%, industry 23%,services 75%,unemployed 9 % Longest north-south distance: 1,574 km Longest east-west distance 499 km Agricultural land: 8 % Forests: 53 % Marshland: 9 % Grasslands: 7 % Bare rocks and mountains: 12 % Lakes and rivers: 9 % Highest mountain: Kebnekaise (2,103 m) Biggest lake: Vänern (5,650 sq km) Natural resources: forest, ore, water power (see...
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