...development of globally competent leaders has been widely recognized as a critical factor in the future success of multinational companies. It is no surprise that global leadership development is one of the key human resource issues of chief executives in multinational firms a shortage of global leaders is becoming an increasing problem for multinational companies, slowing down and sometimes hindering the implementation of global strategies and leading to lower bottom-line results. Organizations are struggling today to identify both current and future global leaders, they are also failing to help these global leaders to acquire the skills and best practices necessary to succeed in the face of greater globalization. Most global leadership development programs fail primarily due to the lack of a coordinated internal process to create, flexible, and visionary leaders who can hold multiple perspectives in different environments. Some of the issues associated with global leadership development occurs where “a lot of career politics are associated with getting visibility early in the eyes of top management so that one will be given the challenging jobs that count. How- ever, there are real dilemmas associated with the age when potential should be identified—early or late?” (Evans, P., Pucik, V., Bjorkman, I., p. 336). The challenge is the amount of time, effort and investment it takes to develop globally minded leaders. An potential candidate doesn’t become globally minded because...
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...Gandhian Values and its Relevance to me as a Future Leader : Ajay Dixit (10BEC1007) Amidst the atmosphere of tension, violence, differences of opinion, unemployment and inflation globally, today the question is being raised again and again about the relevance of Gandhian philosophy which is based on truth and non-violence. Anyhow, most of the people who oppose Gandhi's thoughts unfortunately are Indians and not foreigners. These people did not feel the relevance of Gandhian thoughts even when he was alive. This feeling of disagreement with Gandhian philosophy resulted in his assassination. Society is going through a degraded phase which should be revoked so that humanity sustains in this world for centuries. Today when we are surrounded by the forces of darkness, we need a leader like Gandhi, a man of rare courage, character, and charisma, who dares to tell the truth, who can overcome violence with nonviolence, and who shows us the way to light. Gandhi and his twin principles of satya (truth) and ahimsa (nonviolence) are more relevant today than any other time in human history, and the Gandhian style of satyagraha seems to be the only potent and pragmatic, moral equivalent of war in these troubled times. Gandhi not only said but showed us the way that, “nonviolence is infinitely superior to violence,” and the soul-force is far more potent than the brute-force. Gandhi was in favour of using the thoughts against the arms and not the arms against the arms, to fight injustice...
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...MANAGEMENT AND LEADERSHIP PAPER – STARBUCKS Sheila D. Forte Professor Cedrina Charbonnet Management 330 How can we differentiate between management and leadership? The biggest difference between managers and leaders is the way they motivate the people who work or follow them, and this sets the tone for most other aspects of what they do. You have people that can do both the management and leadership aspects. We know the functions of management involves planning, organizing leading and controlling. Leading has a profound effect on manager’s ability to govern as well as plan, organize and control. Basically leadership deals with interpersonal aspects of manager’s job; meanwhile, leadership deals with change, inspiration, motivation and influence (Management functions, n.d.). Leadership involves influencing others toward the attainment of organizational objectives. Effective leading requires the manager to motivate subordinates, communicate effectively, and effectively use power. If managers are effective leaders, their subordinates will be enthusiastic about exerting effort toward the attainment of organizational objectives. To become effective at leading, managers must first understand their subordinates' personalities, values, attitudes, and emotions. (Management functions, n.d.). Comparing and contrasting the difference between management and leadership are as follows: management produces order, consistency, and predictability; leadership produces change and adaptability...
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...The Contemporary Themes of the Hospitality Industry MGMT – M900 Success Strategies for the Hospitality and Service Industries Glion Institute of Higher Education – Glion Online Dr. Michael Powers December 21, 2013 Word Count: 2133 Statement of Authorship Statement of Authorship I certify that this assignment is my own work and contains no material which has been accepted for the award of any degree or diploma in any institute, college, or university. Moreover, to the best of my knowledge and belief, it contains no material previously published or written by another person, except where due reference is made in the text of the work. I also understand that no under circumstances should any part of this assignment be published, including on the internet or publicly displayed without receiving written permission from the university. Abstract: Cultural diversity, collaborative learning and networking have a huge impact in many business of today and that includes the Hospitality and Service Industries. This paper aims to provide insights, suggestions, benefits, challenges and understanding on how to deal with different people of different backgrounds and upbringings in the workplace. It discusses and summarizes the significance of intercultural perceptions, cultural collective thoughts, sharing experiences through storytelling, collaborative learning and the benefits of networking in the workplace. It states that in the hospitality industry and other work...
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...How International Expansion has affected the Business world today International Business Abstract The business world as we know it today has changed from the business world that existed when our parents were growing up. Many business leaders and companies are beginning to expand their business internationally or globally. The advances in technology, and with the use of internet, television shows and politics we see the mention of globalization everywhere. What in fact is globalization, and how has it affected the business world today? When it comes to doing business internationally or globally, there are many different factors that one must take into consideration such as language and culture barriers, negotiation of contracts and various laws concerning issues such as intellectual property rights. With all of these various factors why are companies still looking to expand internationally? How do business and companies survive with all the laws and other forces they have to contend with? This paper will discuss globalization, what it is, and what effect it has had on the business world today. It will also discuss how to overcome language and culture barriers, the various laws business owners and managers need to be aware of and how to negotiate a legal contract. Finally this paper will discuss my own ideas of marketing a professional organization business internationally, and how it would benefit the international market, along with my personal view of international expansion...
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...L'Oreal Abstract The report analyses how the world's largest beauty company, L'Oréal, has expanded globally both by acquisition of the existing companies and by developing its own brands. It discusses the role of acquisition in L'Oréal's growth, as well as L'Oréal's global strategies by how the company offers its worldwide consumers the American and French beauty. It also discusses the recent acquisition of Kiehl's; its role and contribution to L'Oréal as well as the opportunity given to the brand by joining L'Oréal. When people walk into a cosmetics isle in stores, it is hard to miss L'Oréal products; they are everywhere from a small, locally owned beauty salon to the retail giant, Wal-Mart. It is not just in the United States. The same happens when people walk into stores in Europe and Asia. L'Oréal products are almost anywhere and everywhere. L'Oréal, the beauty company that its Senior Vice President of Human Resources, Bob Niles, calls "the only beauty company," (Jones, Kiron, Dessain, & Sjoman, 2006, p. 13) covers not only the different types of beauty products---cosmetics, skin care, hair care, and fragrances in luxury products, low-priced products, and professional products---but also every target market from younger generations to older generations from different countries in the world. The world's largest beauty company would not have reached its number-one position without the tactful global strategies. L'Oréal was founded in 1907 in France by a chemist named...
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...Welcome to Crown Worldwide Group and your new Career with us. We are happy to have you as part of our exciting global company. Did you know that… * Crown Worldwide operate globally across 58 countries. * Has over 5,200 employees speaking 50 languages across 266 facilities * Services over 120,000 relocations per year * Had 24.7 million records cartons stored worldwide in 2012 * Has over 9.5 million square feet of warehouse space To lead the way in our markets, Records Management and Relocations, we need to think differently. We must be driven by innovation - anticipating customer needs and finding new ways to satisfy them. Our people give us an advantage. Their knowledge, experience and commitment to quality helps customers get more from our services and by using our brand values to guide us, we will become the recognized leaders in the markets we serve. Crown Worldwide operates over two main markets: Relocations Crown Relocations provides transportation, destination and immigration services, as well as employee and family support, to assist people relocating internationally or domestically. We can… * Move homes for an individual * Move your family abroad or domestically * Move your employees All with tailored solutions depending on your needs. Records Management Crown Records Management helps clients to maximize the value of their `corporate memory` through the storage, active management and timely distribution of information assets...
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...fashion; it involves idea-sharing, iterative discussions and real-time modifications. In traditional business, change was first agreed upon, then planned and executed. But in today’s world, change happens organically, thanks to the interconnectedness afforded by social networks and the Web, otherwise known as “wirearchy.”1 Roles and responsibilities — once carved into the org chart — are fluid and ever-changing. The most valuable contributor to a project may turn out to be someone you don’t even know. Leaders aren’t appointed or anointed by management; they’re recognized by the community based on the perceived strength of their contributions. Leadership is dynamic and changes during the lifetime of a project; the way forward is often determined by project role, skill and circumstance. However, many companies are having difficulty adapting to the newly dynamic workstyle and continue to rely on old-fashioned collaboration techniques, characterized by e-mail threads, conference calls, intranet portals and document-sharing systems. Meanwhile, in employees’ private lives, dispersed people come together naturally, sharing...
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...The Walt Disney Company Danjel Lessard & Lauren Northcutt Business 308: Principles of Marketing Professor Simpson The Walt Disney Company Description What started out to be nothing more than a dream of Walter Elias Disney, with the release of Alice in Wonderland, a series of short film comedies, the beginning of a world renowned global corporation Walt Disney had evolved. Walter and his brother Roy were equal partners in what was originally the Disney Brothers Cartoon Studio in 1923 and with the suggestion of Roy, it soon was renamed The Walt Disney Studio. After four years of success and profit, Walter and Roy experienced a business set back when they found their film distributor M.J. Winkler had stolen their cartoon characters and animators in attempt to undercut them. With the help from their chief and loyal animator, Ub Iwerks, Walt created Mortimer Mouse, which was renamed Mickey Mouse by his wife. The first cartoon with synchronized sound was released at the Colony Theater in New York, November 18, 1928. Walt Disney won its first Academy Award for Best Cartoon in 1932 and continued to be honored with an Oscar every year for a decade. Walt Disney consumer products started when Walt and Roy accepted $300.00 from a man that insisted Mickey should be applied to paper towels for school children. The company became public in 1940 and followed with the release of five successful feature films, including Snow White, Fantasia, Pinocchio, Bambi and Dumbo. In turn...
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...Knoll Workplace Research Five Trends that Are Dramatically Changing Work and the Workplace By Joe Aki Ouye, Ph.D. Co-Founder and Partner New Ways of Working, LLC The Changing Nature of Work My wife, a manager at Hewlett-Packard, usually has a two minute commute—a thirty foot walk from the kitchen up to her office. She goes “to the central office” about once every other week, more to keep in touch socially rather than to formally collaborate. Although she only meets face-to-face with her globally-based team members about once per year, she has an audio conference with them weekly. As HP’s work force grows and becomes more global, she is a highly sought after manager. She has learned how to work with her distributed team, setting clear directions, communicating often and clearly, and, most importantly, creating activities to engender team trust and cohesion. Most workers today do not work like my wife; most still commute to and from traditional, centralized offices and work with teams in close proximity. Nevertheless, more and more of us are—or will be—working in both non-traditional ways and places, ranging from relying on adaptable furniture and hoteling desks at the central office, to satellite offices, offshore offices, and telework from home. According to a recent benchmarking study by our research consortium, The New Ways of Working, many organizations are formalizing “Alternative Workplace” programs that combine nontraditional work practices, settings and locations.1...
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...The Brand Experience Toolkit Brand Experience Toolkit [August 2007] Table of Contents 1.0 History of the AIESEC Brand 1.1 1.2 1.3 What is a brand? Why do we have a global brand? Brand Promise vs. Brand Experience: an evolution 2.0 The Brand Experience 2.1 2.2 2.3 2.4 2.5 2.6 2.7 An overview Our competitors Our target audiences Physical manifestations Benefits Differentiator Essence 3.0 Filter tool – how to use the Brand Experience in practice 3.1 3.2 Assessing your results Finding support Brand Experience Toolkit 1.0 – History of the AIESEC brand Brand Experience Toolkit [August 2007] History of the AIESEC brand The global AIESEC brand as we know it today was launched by AIESEC International in 2004. The first Brand Toolkit included explanations on what is a brand, why we need one and the steps in order to achieve that, including our Brand Promise, visual guidelines and marketing campaign. 1.1 What is a brand? A brand is more than just a logo, slogan or a colour scheme; it is the image and reputation that we want others to associate with our organization. But, a brand is also more than just the image that we want others to have of us; it is also a description of the organization that we want to be. A brand is an expression of your actions and what you do every day. In AIESEC, our global brand is represented through our living The AIESEC Way. Our ―Brand Experience‖ is the experience we want our stakeholders (members, supporters and enablers)...
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...Knoll Workplace Research Five Trends that Are Dramatically Changing Work and the Workplace By Joe Aki Ouye, Ph.D. Co-Founder and Partner New Ways of Working, LLC The Changing Nature of Work My wife, a manager at Hewlett-Packard, usually has a two minute commute—a thirty foot walk from the kitchen up to her office. She goes “to the central office” about once every other week, more to keep in touch socially rather than to formally collaborate. Although she only meets face-to-face with her globally-based team members about once per year, she has an audio conference with them weekly. As HP’s work force grows and becomes more global, she is a highly sought after manager. She has learned how to work with her distributed team, setting clear directions, communicating often and clearly, and, most importantly, creating activities to engender team trust and cohesion. Most workers today do not work like my wife; most still commute to and from traditional, centralized offices and work with teams in close proximity. Nevertheless, more and more of us are—or will be—working in both non-traditional ways and places, ranging from relying on adaptable furniture and hoteling desks at the central office, to satellite offices, offshore offices, and telework from home. According to a recent benchmarking study by our research consortium, The New Ways of Working, many organizations are formalizing “Alternative Workplace” programs that combine nontraditional work practices, settings...
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...cutting-edge just a few years ago are fast becoming obsolete, and new approaches are appearing every day. Yet in most companies the organizational structure of the marketing function hasn’t changed since the practice of brand management emerged, more than 40 years ago. Hidebound hierarchies from another era are still commonplace. Marketers understand that their organizations need an overhaul, and many chief marketing o cers are tearing up their org charts. But in our research and our work with hundreds of global marketing organizations, we’ve found that those CMOs are struggling with how to draw the new chart. What does the ideal structure look like? Our answer is that this is the wrong question. A simple blueprint does not exist. Marketing leaders instead must ask, “What values and goals guide our brand strategy, what capabilities drive marketing excellence, and what structures and ways of working will support them?” Structure must follow strategy—not the other way around. Former McDonald’s CMO Larry Light understood that principle when he became the chief brand 56 Harvard Business Review July–August 2014 o cer of the InterContinental Hotels Group,...
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...Final Paper – International Management (2012-08-MAN-372-OL011) Management Strategies and Building a more Successful Global Business Introduction Globalization is a powerful real aspect of the new world system, and it represents one of the most influential forces in determining the future course of the planet. It has manifold dimensions: economic, political, security, environmental, health, social, cultural, and others. The focus here is on the concept of "globalization" as applied to the world economy. International expansion is simply about smart preparation and well-thought-out execution; it can be enticing and highly profitable, but only if you do it right. If you don’t plan for tax exposures, business model alterations, and international corporate structure in advance, then you’re setting yourself up for an uphill battle at best — and failure at worst. With the increasing trend of globalization, industries are rapidly expanding into the international market. With no exception, many U.S.-based companies are expanding beyond the home country despite the risks. Why is international expansion important? A company can grow by exploiting overseas market opportunities and imperfections through internationalization, and growth has a positive impact on the firm performance. In short, international expansion can be profitable to companies. Moreover, why is the relationship between international expansion and firm performance important? Ultimately, a company’s performance...
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...Discuss the concept of managers as effective leaders For a manager who leads a sales department in a medium sized construction materials company there are a number of responsibilities. These evolve around setting direction, motivating and inspiring the team and individuals, and co-ordinating workload and outputs. In order to manage effectively they would use the following methods/behaviours based around the key functions according to Henri Fayol; * Plan and make forecasts * organise work and schedule * co-ordinate the team/individuals * set tasks/give instructions and detail * monitor progress In addition, these management methods and behaviours are combined with a number of leadership functions which include; * Building a vision * Inspiring others * Motivating and empowering * Develop trust (with-in your team/sub-ordinates) * Looking at the bigger picture * People – knowing who they are Whilst these functions and behaviours appear as separate lists, Colenso (1997) identified that if executed with the correct balance the functions of a manager and leader can complement each other in order to deliver the desired result. Further-more, although there are two sets of skills/functions it must be recognised that it is most likely that the manager and leader are the same person. Therefore a combination of both sets is required in order for that person to be an effective manager and leader. My first example of effective management is...
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