...Skyline Dealers Target Sales, Personalize Service with Configured GoldMine Solution Industry trade shows are a major source of leads and new business for many organizations. But as any trade show veteran will tell you, show success largely depends on your visual display. For over 25 years, Minnesota-based Skyline has been perfecting the art and science of trade show displays, helping countless clients maximize their trade show investments. Longtime innovators, the company has over 50 patents and dozens of awards for its displays. Today, Skyline operates through a network of 142 dealers in 45 countries. configurability and affordability, as well as its worldwide network of support. Skyline called in FrontRange Solutions Partner First Direct Corp. (1stdirect.com) to create a configured GoldMine template for dealers. The goal: a GoldMine system designed for dealers’ specific sales, marketing and operational needs. To that end, 1stdirect.com met with some of the top Skyline dealers to gather their input, and understand their business needs and CRM requirements. The FrontRange partner then designed a template to capture and report on information to support dealers’ sales and customer service efforts. As dealers add new leads and grow those relationships into customers, they can track information such as all the shows a customer or prospect plans to attend, their exhibit sizes for every show, and key customer details like number of employees, revenue and competitors. © Using a custom...
Words: 1130 - Pages: 5
...spirit teams. Their products consist of spirit items such as their cheer sticks, hats, duffel bags, bears, flip-flops, and cheerleading accessories. A Database is used to store, manage, and retrieve data, which is throughout a company, which can be created and collected by a number of individuals using different methods and devices (Rainer & Cegielski, 2007). Each section of the database has its specific function. If databases did not exist, their company would have to revert to paperwork that would slow down productivity. Employees would then have to hand write and draft everything on paper. As a result, they also will have to make several phone calls and rely on faxes to accomplish a simple task. Because they do use a database, their employees can have access to information instantly. This paper highlights the three databases that their company uses: GoldMine, Macromedia Dreamweaver, and Microsoft Excel. They require the use of GoldMine for maintaining customer contact information. This information includes customer name, phone number, delivery address, e-mail, type of organization, and a designated order number for references. Each order has to go through several departments, it is critical for them to maintain and share this information with all of their employees. GoldMine enables instant access to company-centric view of customer and contact information, including complete histories, sales, and calls (FrontRange Solutions, 2006). Macromedia Dreamweaver MX is a professional...
Words: 767 - Pages: 4
...Shazad Mirza (GLOBIS JAPAN) Complaints are a Goldmine! -> Yes, They are. Complaints always play a very positive role in polishing corporation products and services. It may be a hard task to patiently gather this information as a tone of complaint. Whether you really want to or not – A corporation has to deal with customer complaints if it wants to keep running smoothly. We should look at complaints not just as complains about products & services but as a Feedback. This old saying should be modified as. Complaints are a Goldmine --> Feedbacks are a Goldmine When, we get feedback from our client how do we feel? Of course we appreciate and show our gratitude toward the clients who spare his/her precious time and help us to improve our products & services. Companies are spending huge amount of money to fulfill the demand of customers and market, and to keep them happy. If corporations want to gather a survey report about there products & services in the market, it needs a lot of resources to collect nation-wide data on the other hand feedbacks from the customers are free. Listening to customer experiences and providing them right services, you are making them your loyal customers and they will spread the news about your services without costing you anything. Corporations should make a reward policy for employees who gather most valuable feedback from customers and also reward the customer and by executing these feedbacks timely, you get the best form of free...
Words: 341 - Pages: 2
...and improve productivity - a complete mobile sales solution for every outside rep and your best customers. You get easy order entry, presentation resources, image display, a fast catalog search, document sync and sharing, bar code scanning, adjustable pricing and more. Download the free App Store demo today. GoldMine The GoldMine relationship management product line has multiple editions, each developed with a unique person and organization in mind. All editions provide extensive contact management, sales automation, marketing automation, scheduling and project management functions. They vary in the underlying technology and configurability. Feature comparison chart. Bloomfire Bloomfire's sales training platform allows for better training of sales teams or sales organizations of all sizes through social learning. Easily upload and/or create sales tips, trainings and modules in addition to quickly allowing for an entire sales group to ask and answer questions. Mobile/App friendly means a sales organization can access and utilize the power of sales enablement from anywhere. Better sales organizations through Bloomfire. Start your free trial today. CRM Vendor No Data Entry! Telenotes is the easiest CRM in the industry allowing your field sales reps to update EVERYTHING in our CRM by simply talking on their cell phone. YES, If your sales team can use their cell phone, they can use Telenotes. Next Generation Contact Managment Provider designed by sales people for sales people...
Words: 341 - Pages: 2
...systems has emerged as a way for businesses to streamline customer-related processes across functional areas, increase the efficiency and effectiveness of customer transactions at all levels, and optimize service quality at each touch-point. Within the CRM world, there are many types of solutions, each having their own flavor, and each meeting different business needs. What is Enterprise CRM? Enterprise customer relationship management is a family of tightly-integrated applications that span both front- and back-office operations throughout a company. These solutions – which include sales force, marketing, contact center, and help desk automation systems – seamlessly coordinate and consolidate the disparate, repetitive processes and silo-ed data that often exist across multiple customer-facing business units. With enterprise CRM, all sales, marketing, service, and support staff can share information and work in synch...
Words: 24494 - Pages: 98
...of 1997, ING Life, an insurance provider in Canada, determined the need to provide faster access for brokers. Outside brokers relied on fax, phone and postal service for policy information requests and agent offices connected to the headquarters via 56-kbps frame relay. Thus, ING implemented an extranet solution using the Internet to connect external brokers and agent offices that lowered response times from hours to under a minute. This solution raises many questions concerning use of the Internet as part of its business solution. ING’s decision to facilitate use of the Internet for business operations poses many probable difficulties and risks. Use of an extranet can introduce an organization to unacceptable risks to its internal data and information systems. For example, allowing access to internal databases through an extranet webserver increases the opportunity for attackers to breach the network for several reasons. In ING’s case, it uses two Windows NT servers to provide web services protected by a single hardware firewall. Multiple brokers connect to ING through web services, causing multiple simultaneous openings in the firewall. Attackers can employ a port scanner to scan for open ports with known exploits to gain access. Furthermore, too many open extranet connections also create multiple entry points for viruses or other malicious code to infiltrate the network and cause damage. Another potential entry point for a security breach can originate from a broker’s...
Words: 444 - Pages: 2
...In March 2004, Facebook expanded to Stanford, Columbia, and Yale. It soon opened to the other Ivy League schools, Boston University, New York University, MIT, and gradually most universities in Canada and the United States. Facebook was then opened on September, 2006, to everyone of age 13 and older with a valid email address. * Chiffres clé As of February 2012, Facebook has more than 845 million active users and in average Facebook’s user increase by 100(one hundred) million each 120 (one hundred twenty) days. Facebook it’s 1 of every 5 of all page views on Internet. It’s 250 (two hundred fifty) million photos uploaded daily, 78 different languages, 425(four hundred twenty five) million mobile users and probably the most significant data is 20 minutes, it’s the time spent per visit. * Historique de la valorisation On October (pas de virgule) 2007, Microsoft announced that it had purchased a 1.6% share of Facebook for $240 million (two hundred fourthy), giving Facebook a total implied value of around $15 billion. In September...
Words: 839 - Pages: 4
...BIOL 4200 Bioinformatics DNA, RNA, and protein structure exercises; MEGA5 This summary exercise focuses on the survey of the databases of RNA and protein structures with the goal of searching these databases to identify DNA or protein sequences that might be appropriate for your class project. This exercise will also start the phylogenetic analysis of DNA and protein sequences using MEGA5 Name: Sohaib Iqbal 1. Please click through these websites of RNA and protein structures. Please describe briefly what these websites are, in other words, what biological research activities you can conduct using these websites. Please rephrase your words, do not copy and paste, for any information you obtain from any other sources. Vienna RNA package: RNA Secondary Structure Prediction and Comparison http://www.tbi.univie.ac.at/RNA/ * This website shows research group bioinformatics and computational biology. This website represents the Institute of Theoretical Chemistry, which is a part of University of Vienna. They use and develop algorithms to detect RNA genes, folding dynamics of melecules, RNA design and chemical reaction networks. Vienna RNA webservers: http://rna.tbi.univie.ac.at/ * This page shows programs and web services that can be used to show and discuss RNA secondary structures. They also consist of folding kinetics, sequence design, and genome wide screening. tRNAscan-SE Search Server: http://lowelab.ucsc.edu/tRNAscan-SE/ * This website...
Words: 929 - Pages: 4
...Introduction The Bandon Group is a family owned distributor of copiers, electronic printers, faxes and other office equipment who provides high quality equipment and superior customer service at cost effective prices. Their continued success, beginning in 1972, led them to expand into information systems consulting, document outsourcing, and document management services, by 1994. After experiencing exponential growth due to their good reputation, they found that they had outgrown their current information systems. Customers began to request web enabled services, such as online meter readings and e-business solutions. There were also difficulties with the sales prospecting database, as it was not integrated with the operations administrative database (OMD), which made it difficult for Bandon Group to address the needs of their customers. Furthermore, OMD was not built with the relational database making ad hoc querying and reporting difficult for managers. Scope and Purpose The scope of this study is to examine the feasibility of incorporating an enterprise resource planning (ERP) system or a customer relationship management (CRP) system at Bandon Group. The overall benefit of the study was to assure that IT plans support future business plans, to provide a basis for linking IT spending to the business direction, offer context for functional managers and MIS professionals to make accurate determinations, and present closer integrations of like systems and networks while...
Words: 978 - Pages: 4
...effect on the current account. In year 2, the trade account will increase by 2 million since Country A will export all of its gold produced to overseas. 1 b) As a result of the discovery of the mine, Country A’s imports will rise by 10 million dollars in year 1 due to the imported equipment costs of developing the mine. Furthermore, in year 1, Country A’s savings will remain the same while the value of their investment increases by 10 million. In year 1, the value of the current account decreases from the surge of imports. Hence according to the equation that states current account + capital account = change in federal reserves, Country A would have to decrease their federal reserve by the current account’s deficit. However, as the goldmine starts its production and Country A begins to export more than it used to, Country A’s imports will fall in order to balance out the increase in exports. Therefore, the value of the current account increases as exports increase and imports decrease. Looking at the equation, Current Account = Sp – (G – T) – I, with the knowledge that the value of the current account has increased and that the variables G, T and I do not...
Words: 800 - Pages: 4
...SALESFORCE OBJECTS Customer relationship management is a model for managing a company’s interactions with current and future customers. It uses technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. Various Organizations are frequently looking for ways to personalize online experiences through tools such as help-desk software, email organizers and different types of enterprise applications. Many CRM vendors use cloud computing for building subscription-based web tools . Some of the most popular service based CRM companies are : Salesforce GoldMine Microsoft Dynamics CRM Salesforce: Salesforce.com Inc. is a global cloud computing company headquartered in San Francisco, California. It is currently ranked the most innovative company in America by Forbes, as well as number 7 in Fortune magazine's “100 Best Companies to Work For” in 2014. The company was founded in 1999 by former Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez as a company specializing in software as a service (SaaS). Force.com Salesforce.com's platform as a service (PaaS) product is known as Force.com. The Force.com platform allows external developers to create add-on applications that integrate into the main salesforce.com application and are hosted on salesforce.com's infrastructure.These applications are built using Apex (a Java-like programming language) and Visualforce (an XML-like syntax...
Words: 980 - Pages: 4
...information and to deliver it to decision makers in a format they can use. Information systems have gone through many changes. Experts currently refer to the current era as the “Customer-Focused Era” of modern computing (Petter & Mclean, 2012). Users expect to receive customized experiences based on their unique requirements. Currently Bandon has decentralized divisions around the country supported by a centralized IT infrastructure. The purpose of the study is to identify how Bandon Group can build a more integrated information system structure that ensures the following business goals: * Standardize business processes and reduce redundancy * Reduce IT expenses and maximize outcomes associated with IT dollars * Improve data migration and data sharing techniques * Implement e-business solutions to remain competitive with other copier dealers upgrading to ERP solutions The study...
Words: 999 - Pages: 4
...and Portland, where their corporate head quarters is located in Arizona (Sumner, 2005). After the company was split into four division each division has tried different ways to determine how Information Technology can improve the overall needs of the company. Each division attempted many different ways to implement its own Information Technology systems but was unsuccessful and cause errors with duplication, migration, data migration, technical support and training for four sales prospects and CRM solutions. Because of this it put the company at a disadvantage not allowing them to compete with the competition (Sumner, 2005). Step 1: Purpose and Scope of Study The purpose and scope of the case study, Bandon Group Inc. is to figure out a way that Information Technology can overall support the companies mission, goal, objectives, and opportunities. Changes need to be made to both the internal and external factors of the company. The company needs to find a ERP system that will be able to improve the lack of integration, duplication of data, data inconsistencies and the life of cross functional integration (Sumner, 2005). In order for this to be successful management and IT will need to focus on reengineering the business structure. By doing this it will allow each division of management and IT to work together and determine what type of ERP system will work best for the company. Once...
Words: 1324 - Pages: 6
...successful which allowed growth. Since splitting into four divisions, each division has tried different attempts to determine how a new Information Technology can improve the overall needs of the company. Each division attempted many different ways to implement its own Information Technology systems that the whole company could benefit from. The attempts were unsuccessful and caused errors with duplication, migration, data migration, technical support and training for four sales prospects and CRM solutions. Because of this it put the company at a disadvantage not allowing them to compete with the competition (Sumner, 2005). Step 1: Purpose and Scope of Study The purpose and scope of the Bandon Group Inc. case study is to identify a way that Information Technology can overall support the mission, goal, objectives, and opportunities. Improvements and changes need to be made to both the external and internal factors of the company. The company needs to find a ERP system that will be able to improve the lack of integration, duplication of data, data inconsistencies and the life of cross functional integration (Sumner, 2005)....
Words: 1358 - Pages: 6
...of study * Step 2: Document high-level business direction * Step 3: Identify key information needs and measures * Step 4: Document detailed business requirements * Step 5: Document current IT situation – Internal Introduction According to Deloitte Consulting, an ERP system is a packaged business software system that allows a company to “automate and integrate the majority of its business processes; share common data and practices across the enterprise; and produce and access information in a real-time environment.” ERP systems are different from legacy systems in that organizations use ERP to integrate enterprise-wide information supporting financial, human resources, manufacturing, logistics, and sales and marketing functions (Shanks, Seddon, and Willcocks, 2003). An ERP system provides an enterprise database where all business transactions are entered, processed, monitored, and reported. Purpose and Scope of Study The purpose and scope of this study is to investigating and discovering the business environment and data flow of Bandon Group. This feasibility study of implementing an ERP system is to see if an ERP system will work within the new organizational and management needs? Because qua status of current information systems cannot response on time integrated information for decision makers in this high competitive market, and must be analyzed carefully to assess any problems with the current system. The senior management of the company want to...
Words: 1204 - Pages: 5
